Celebrating Franchisee Success: Sam and Zaf's Outstanding Performance

Concept Claim Solutions Franchise Opportunity - A Stable, Purpose-Driven Business

When everything feels uncertain, choose a business that doesn’t

In today’s world, uncertainty has become the norm. Rising costs, economic pressure and changing job security are leading more people to ask:

“Where can I find real stability?”

For many, the answer isn’t in traditional employment.

It’s in building a business based on necessity, not luxury.

A Business That’s Always Needed

Concept Claim Solutions operates in a sector that doesn’t slow down when the economy does.

Storms don’t stop
Leaks don’t wait
Fires and accidents still happen

When property damage occurs, homeowners urgently need help navigating their insurance claims.

That’s where Concept Claim Solutions franchise partners step in.

You provide expert support at a difficult time, helping people restore not just their homes - but their peace of mind.

And importantly:

Your service is typically provided at no direct cost to the homeowner
Removing the biggest barrier to engagement

Strong Earning Potential & Flexibility

Potential earnings of up to £7,500 per month
Home-based and flexible working model
Exclusive, protected territories
Scalable business with long-term opportunity

You’re building a business that fits around your life, not the other way round.

A Proven, Recession-Resilient Business Model

With over 20 years of success, Concept Claim Solutions is the UK’s longest-established property claims management franchise.

Property claims exceed £3–£4 billion annually in the UK
Demand remains strong regardless of economic conditions
A service built on need, not discretionary spending

This is a business model designed to perform through uncertainty, not depend on stability.

What You’ll Do as a Franchise Partner

This is a relationship-led, professional service business.

You’ll:

Manage insurance claims on behalf of policyholders
Liaise with insurers, surveyors, and contractors
Oversee repairs from assessment through to completion
Ensure fair outcomes and high-quality restoration

You are the trusted point of contact guiding clients through a stressful and often complex process.

Full Support From Day One

You are never on your own.

Concept Claim Solutions provides:

Comprehensive 5-day induction training
Ongoing mentoring and technical support
Dedicated Business Development Manager
Access to experienced claims handlers and surveyors
Marketing support and lead generation
First-year accountancy support
Call centre services and operational infrastructure

You’ll be part of a well-established network backed by the Insurance Solutions Group (ISG).

Why Choose Concept Claim Solutions

Established franchise model since 2001
FCA-authorised business
National brand with proven success
Ranked in the Elite Franchise Top 100
Network of 50+ franchise partners nationwide
Ethical franchising standards (BFA aligned support structure)

Investment

For £34,995 + VAT, you receive a complete launch package including:

Training
Marketing materials
Dedicated landing page
Business support services
Access to contractor networks

Finance options are available.

Who This Is For

You don’t need previous experience in insurance or construction.

This suits individuals with:

Strong communication skills
Organisation and problem-solving ability
A genuine desire to help people
Professional or client-facing backgrounds

Many successful franchise partners come from:

Customer service
Healthcare
Education
Administration
Recruitment
Management

Build Something Stable, Meaningful, and Profitable

This is more than a business opportunity.

It’s a chance to build:

Financial independence
Long-term stability
A career with real purpose and impact

Take the Next Step

If you’re looking for a business that can grow with you, even in uncertain times - Concept Claim Solutions offers a proven, supported path forward!

Enquire today to speak with a Franchise Specialist and explore what your future could look like!

Concept Claim Solutions News

Celebrating Franchisee Success: Sam and Zaf's Outstanding Performance

November 21, 2023

In just one year, they have managed and are still in the process of completing 49 claims with a total value of approximately £1,219,000. This is an impressive achievement, and we are proud of the persistence and commitment that Sam and Zaf have shown in managing such a significant number of claims.

When asked about their first year of trading within Concept Claim Solutions, Sam and Zaf had nothing but positive things to say. "Our first year of trading has been an amazing experience and a great opportunity to learn a new field. We have made great connections with both clients and tradespeople whom we work closely with. We have also had the pleasure of dealing with many clients' insurance claims, from fire damage to escape of water, where our input has been invaluable and has created lifelong relationships," Sam said.

Zaf added, "In the first year, we have managed to help many vulnerable clients to resolve their issues. In certain circumstances, we have managed to arrange alternative accommodation and get them out of their unsafe property. We have also built relationships with contractors and tradespeople, who are invaluable to our business."

Sam said "One of the highlights was building relationships with contractors via the London build expo. Another highlight was resolving a claim for a client who was left homeless due to severe flood damage to their property,". Zaf agreed and added, "We also had the opportunity to train and shadow with Owen Moon, another franchisee. It was an amazing experience and was very informative. It helped with our training greatly."

Sam and Zaf have overcome numerous obstacles along the way and never lost sight of their goals. We congratulate them on an outstanding year-one performance and look forward to celebrating many more successes with them in the future.
If you would like to become a successful Franchise Partner with Concept Claim Solutions you can find out more today – just click below.

Concept Claim Solutions Testimonials

The support and tools make running the business simple, and the team is always there when needed. I enjoy the work, I’m proud of the impact I make, and I’m very satisfied with my decision to join Concept Claim Solutions. It’s a great option for anyone who values flexibility and long-term income.

Adam Millard Concept Claim Solutions (Torquay and Plymouth)

Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."

Zaf (Concept Claim Solutions (Twickenham))

Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year