Concept Claim Solutions Franchise Opportunity - A Stable, Purpose-Driven Business
When everything feels uncertain, choose a business that doesn’t
In today’s world, uncertainty has become the norm. Rising costs, economic pressure and changing job security are leading more people to ask:
“Where can I find real stability?”
For many, the answer isn’t in traditional employment.
It’s in building a business based on necessity, not luxury.
A Business That’s Always Needed
Concept Claim Solutions operates in a sector that doesn’t slow down when the economy does.
- Storms don’t stop
- Leaks don’t wait
- Fires and accidents still happen
That’s where Concept Claim Solutions franchise partners step in.
You provide expert support at a difficult time, helping people restore not just their homes - but their peace of mind.
And importantly:
- Your service is typically provided at no direct cost to the homeowner
- Removing the biggest barrier to engagement
Strong Earning Potential & Flexibility
- Potential earnings of up to £7,500 per month
- Home-based and flexible working model
- Exclusive, protected territories
- Scalable business with long-term opportunity
A Proven, Recession-Resilient Business Model
With over 20 years of success, Concept Claim Solutions is the UK’s longest-established property claims management franchise.
- Property claims exceed £3–£4 billion annually in the UK
- Demand remains strong regardless of economic conditions
- A service built on need, not discretionary spending
What You’ll Do as a Franchise Partner
This is a relationship-led, professional service business.
You’ll:
- Manage insurance claims on behalf of policyholders
- Liaise with insurers, surveyors, and contractors
- Oversee repairs from assessment through to completion
- Ensure fair outcomes and high-quality restoration
Full Support From Day One
You are never on your own.
Concept Claim Solutions provides:
- Comprehensive 5-day induction training
- Ongoing mentoring and technical support
- Dedicated Business Development Manager
- Access to experienced claims handlers and surveyors
- Marketing support and lead generation
- First-year accountancy support
- Call centre services and operational infrastructure
Why Choose Concept Claim Solutions
- Established franchise model since 2001
- FCA-authorised business
- National brand with proven success
- Ranked in the Elite Franchise Top 100
- Network of 50+ franchise partners nationwide
- Ethical franchising standards (BFA aligned support structure)
Investment
For £34,995 + VAT, you receive a complete launch package including:
- Training
- Marketing materials
- Dedicated landing page
- Business support services
- Access to contractor networks
Who This Is For
You don’t need previous experience in insurance or construction.
This suits individuals with:
- Strong communication skills
- Organisation and problem-solving ability
- A genuine desire to help people
- Professional or client-facing backgrounds
- Customer service
- Healthcare
- Education
- Administration
- Recruitment
- Management
Build Something Stable, Meaningful, and Profitable
This is more than a business opportunity.
It’s a chance to build:
- Financial independence
- Long-term stability
- A career with real purpose and impact
Take the Next Step
If you’re looking for a business that can grow with you, even in uncertain times - Concept Claim Solutions offers a proven, supported path forward!
Enquire today to speak with a Franchise Specialist and explore what your future could look like!
Ending Q1 2026 on a High: Five Finalist Positions Across Major Industry Awards
Concept Claim Solutions has closed the first quarter of 2026 with five finalist positions across two of the insurance industry’s most respected awards: the British Claims Awards and the Insurance Times Claims Excellence Awards.
These nominations reflect more than performance; they highlight a continued focus on improving how building insurance claims are managed, combining outstanding customer care with disciplined operational delivery at every stage of the process.
Award Nominations for 2026
British Claims Awards
- Outstanding Service to the Policyholder
- Claims Director of the Year – Andrew Walmsley
- Loss Assessor of the Year
Insurance Times Claims Excellence Awards
- Excellence in Customer Care – Service Provider
- Claims Champion of the Year – Mike Woolcombe
A Model Built on Experience and Continuous Improvement
Since 2001, Concept Claim Solutions has grown into the UK’s leading Loss Assessor franchise, continually improving how building insurance claims are delivered.
Over the past 12 months, a key focus has been on earlier intervention, supported by closer collaboration with specialist partners and a more responsive approach from the first notification of loss.
At the same time, Concept Claim Solutions has expanded and strengthened its contractor network, improving the speed and reliability of repairs. This ensures work can begin sooner, progress is maintained and customers experience fewer disruptions.
Alongside operational improvements, there has been a continued investment in people. Training has evolved to include not only technical capability but also mental health awareness and wellbeing, ensuring teams and franchise partners are equipped to support customers with empathy and expertise.
Andrew Walmsley, Claims Director, commented:
“This recognition is incredibly rewarding, not just personally, but for what it represents across the network. Our franchise partners are central to our delivery model, and a key strategic priority has been to reinforce the framework around them, driving greater consistency in service delivery while ensuring the right level of support to perform with confidence.
Looking ahead, we have a clear roadmap in place, with a number of initiatives planned to further enhance capability, scale the network and continue evolving the way we deliver for our customers.”
Mike Woolcombe, General Manager, commented:
“Being named a finalist is a fantastic moment for everyone across the business. Over the past year, there has been a real focus on bringing the network together, creating greater alignment, enhancing support and building a culture shaped by shared core values.
That’s what enables our teams and franchise partners to deliver outstanding service to our customers; it’s their passion to go above and beyond that really makes the difference.
It’s incredibly rewarding to see that recognised, and even more exciting to think about what we can achieve next as we continue to grow and build on this momentum.”
Interested in Joining the Network?
As the UK’s longest-established Loss Assessor franchise, Concept Claim Solutions continues to grow and is looking for professionals to join its expanding network.
For those seeking to build their own business within a proven and well-supported model, there is an opportunity to be part of a franchise network defined by collaboration, structure and consistently high standards.
To find out more about becoming a franchise partner, please contact the Concept Claim Solutions team
The support and tools make running the business simple, and the team is always there when needed. I enjoy the work, I’m proud of the impact I make, and I’m very satisfied with my decision to join Concept Claim Solutions. It’s a great option for anyone who values flexibility and long-term income.
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year
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