Concept Claim Solutions Franchise Opportunity - A Stable, Purpose-Driven Business
When everything feels uncertain, choose a business that doesn’t
In today’s world, uncertainty has become the norm. Rising costs, economic pressure and changing job security are leading more people to ask:
“Where can I find real stability?”
For many, the answer isn’t in traditional employment.
It’s in building a business based on necessity, not luxury.
A Business That’s Always Needed
Concept Claim Solutions operates in a sector that doesn’t slow down when the economy does.
- Storms don’t stop
- Leaks don’t wait
- Fires and accidents still happen
That’s where Concept Claim Solutions franchise partners step in.
You provide expert support at a difficult time, helping people restore not just their homes - but their peace of mind.
And importantly:
- Your service is typically provided at no direct cost to the homeowner
- Removing the biggest barrier to engagement
Strong Earning Potential & Flexibility
- Potential earnings of up to £7,500 per month
- Home-based and flexible working model
- Exclusive, protected territories
- Scalable business with long-term opportunity
A Proven, Recession-Resilient Business Model
With over 20 years of success, Concept Claim Solutions is the UK’s longest-established property claims management franchise.
- Property claims exceed £3–£4 billion annually in the UK
- Demand remains strong regardless of economic conditions
- A service built on need, not discretionary spending
What You’ll Do as a Franchise Partner
This is a relationship-led, professional service business.
You’ll:
- Manage insurance claims on behalf of policyholders
- Liaise with insurers, surveyors, and contractors
- Oversee repairs from assessment through to completion
- Ensure fair outcomes and high-quality restoration
Full Support From Day One
You are never on your own.
Concept Claim Solutions provides:
- Comprehensive 5-day induction training
- Ongoing mentoring and technical support
- Dedicated Business Development Manager
- Access to experienced claims handlers and surveyors
- Marketing support and lead generation
- First-year accountancy support
- Call centre services and operational infrastructure
Why Choose Concept Claim Solutions
- Established franchise model since 2001
- FCA-authorised business
- National brand with proven success
- Ranked in the Elite Franchise Top 100
- Network of 50+ franchise partners nationwide
- Ethical franchising standards (BFA aligned support structure)
Investment
For £34,995 + VAT, you receive a complete launch package including:
- Training
- Marketing materials
- Dedicated landing page
- Business support services
- Access to contractor networks
Who This Is For
You don’t need previous experience in insurance or construction.
This suits individuals with:
- Strong communication skills
- Organisation and problem-solving ability
- A genuine desire to help people
- Professional or client-facing backgrounds
- Customer service
- Healthcare
- Education
- Administration
- Recruitment
- Management
Build Something Stable, Meaningful, and Profitable
This is more than a business opportunity.
It’s a chance to build:
- Financial independence
- Long-term stability
- A career with real purpose and impact
Take the Next Step
If you’re looking for a business that can grow with you, even in uncertain times - Concept Claim Solutions offers a proven, supported path forward!
Enquire today to speak with a Franchise Specialist and explore what your future could look like!
Concept Claim Solutions Franchisee Recognised Among the UK's Best for Customer Focus at the 2026 British Franchise Awards
Concept Claim Solutions Named Loss Assessor of the Year 2026
Making Every Step Count: Walking Together for Cancer Research UK
Proud to be a Franchise Well Accredited brand
Exceeding Customer Expectations in a Contested Flood Claim
Ensuring a Fair Outcome for a Homeowner After Their Subsidence Claim Was Rejected
Ending Q1 2026 on a High: Five Finalist Positions Across Major Industry Awards
Concept Claim Solutions’ Junaid Shan Wins Rising Star of the Year at the Modern Claims Awards
Concept Claim Solutions: Our 2025 Recap!
Wellbeing as a Strategic Advantage: Concept Claim Solutions Joins the Franchise Well Programme
Customer Service Excellence at Concept Claim Solutions!
Experiencing a disaster at home – be it a burst pipe, fire, accidental damage, or storm damage – can leave you feeling overwhelmed, and the journey to recovery is rarely straightforward.
The franchise partners at Concept Claim Solutions are dedicated to alleviating the stress that comes with managing insurance claims and coordinating property repairs.
They understand that a home is not just a structure; it’s a sanctuary. Striking a balance between advocating for a fair settlement and providing empathetic support is crucial in ensuring that customers feel supported throughout the recovery process.
From the moment Paul joined Concept Claim Solutions in August 2023 as the franchise partner for Ormskirk, he has embodied the core values of Customer First, Integrity, Accountability, and Inclusion.
Upon returning from a long-awaited holiday, instead of taking the opportunity to unwind, he immediately dropped off his bags and set out to meet a potential new customer.
This commitment to service underlines Paul’s understanding that timely engagement is key to building lasting relationships with clients.
integrity serves as another cornerstone of Paul’s approach. He is diligent in setting clear expectations, fostering trust with everyone he interacts with. Whether it involves going the extra mile for a customer or supporting referral partners, Paul’s accountability shines through in all his dealings.
Beyond his direct interactions, Paul enriches the company culture by sharing his knowledge and insights with fellow franchise partners. His philosophy of “lifting others as he rises” is instrumental in cultivating an environment where collective growth and support thrive.
As Concept Claim Solutions continues to grow, Paul Cheetnam is setting a high standard for customer service excellence, proving that at the heart of every successful business are individuals who genuinely care. With his dedication and inspiring actions, Paul is sure to leave a lasting legacy.
Hear from the man himself!
“I couldn’t be happier with the incredible growth of my business. At first, it felt overwhelming since everything was completely new to me, even though I had previously owned and managed five shops.
Reaching out for help and guidance made all the different. I trusted the model and the support team, and their invaluable advice has allowed me to have plenty of work and reach a fulfilling stage in my business that feels just right.
Every day, I love what we do and find great joy in helping our customers. For me, customer service is about more than just managing insurance claims; it’s about building meaningful connections, truly understanding their needs, and providing them with the protection and support they deserve. Overall, I feel extremely optimistic about what the future holds!”
If Paul’s experience resonates and you want to make a difference in your community, CLICK BELOW to book a call with a Franchise Specialist!
The support and tools make running the business simple, and the team is always there when needed. I enjoy the work, I’m proud of the impact I make, and I’m very satisfied with my decision to join Concept Claim Solutions. It’s a great option for anyone who values flexibility and long-term income.
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year
