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Concept Claim Solutions

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Start a Concept Claim Solutions Franchise

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Concept Claim Solutions Franchise Opportunity - A Stable, Purpose-Driven Business

When everything feels uncertain, choose a business that doesn’t


In today’s world, uncertainty has become the norm. Rising costs, economic pressure and changing job security are leading more people to ask:

“Where can I find real stability?”

For many, the answer isn’t in traditional employment.

It’s in building a business based on necessity, not luxury.

A Business That’s Always Needed


Concept Claim Solutions operates in a sector that doesn’t slow down when the economy does.
  • Storms don’t stop
  • Leaks don’t wait
  • Fires and accidents still happen
When property damage occurs, homeowners urgently need help navigating their insurance claims.

That’s where Concept Claim Solutions franchise partners step in.

You provide expert support at a difficult time, helping people restore not just their homes - but their peace of mind.

And importantly:
  1. Your service is typically provided at no direct cost to the homeowner
  2. Removing the biggest barrier to engagement

Strong Earning Potential & Flexibility

  • Potential earnings of up to £7,500 per month
  • Home-based and flexible working model
  • Exclusive, protected territories
  • Scalable business with long-term opportunity
You’re building a business that fits around your life, not the other way round.

A Proven, Recession-Resilient Business Model


With over 20 years of success, Concept Claim Solutions is the UK’s longest-established property claims management franchise.
  • The UK Property Claims sector is now worth £6.1bn
  • The sector has grown over 14% year on year (almost ten times faster than the wider economy)
  • Demand remains strong regardless of economic conditions
  • A service built on need, not discretionary spending
This is a business model designed to perform through uncertainty, not depend on stability.

What You’ll Do as a Franchise Partner


This is a relationship-led, professional service business.

You’ll:
  • Manage insurance claims on behalf of policyholders
  • Liaise with insurers, surveyors, and contractors
  • Oversee repairs from assessment through to completion
  • Ensure fair outcomes and high-quality restoration
You are the trusted point of contact guiding clients through a stressful and often complex process.

Full Support From Day One


You are never on your own.

Concept Claim Solutions provides:
  • Comprehensive 5-day induction training
  • Ongoing mentoring and technical support
  • Dedicated Business Development Manager
  • Access to experienced claims handlers and surveyors
  • Marketing support and lead generation
  • First-year accountancy support
  • Call centre services and operational infrastructure
You’ll be part of a well-established network backed by the Insurance Solutions Group (ISG).

Why Choose Concept Claim Solutions

  • Established franchise model since 2001
  • FCA-authorised business
  • National brand with proven success
  • Ranked in the Elite Franchise Top 100
  • Network of 50+ franchise partners nationwide
  • Ethical franchising standards (BFA aligned support structure)

Investment


For £34,995 + VAT, you receive a complete launch package including:
  • Training
  • Marketing materials
  • Dedicated landing page
  • Business support services
  • Access to contractor networks
Finance options are available.

Who This Is For


You don’t need previous experience in insurance or construction.

This suits individuals with:
  • Strong communication skills
  • Organisation and problem-solving ability
  • A genuine desire to help people
  • Professional or client-facing backgrounds
Many successful franchise partners come from:
  • Customer service
  • Healthcare
  • Education
  • Administration
  • Recruitment
  • Management

Build Something Stable, Meaningful, and Profitable


This is more than a business opportunity.

It’s a chance to build:
  • Financial independence
  • Long-term stability
  • A career with real purpose and impact

Take the Next Step


If you’re looking for a business that can grow with you, even in uncertain times - Concept Claim Solutions offers a proven, supported path forward!

Enquire today to speak with a Franchise Specialist and explore what your future could look like!

The UK Property Claims Sector: A High Growth Market Built for Franchise Success

The UK Property Claims sector has entered a period of exceptional growth.

Now valued at £6.1bn, the market has expanded with weather‑related payouts rising over 14% year on year—a pace almost ten times faster than the wider UK economy. While most industries are navigating slow or uncertain growth, property claims have surged ahead, driven by structural changes in weather patterns, rising repair costs, and the essential nature of restoring damaged homes and buildings.

CCS News Image

This combination of high demand and non‑discretionary spending has created one of the most resilient and consistently expanding service markets in the UK.

For franchise partners, it represents a rare opportunity: a sector where customer need is guaranteed, growth is sustained, and long‑term commercial potential is exceptionally strong.

A Market Growing Ten Times Faster Than the Economy

Over the past three years, UK GDP has grown modestly—between 0.3% and 1.4% depending on the year. In contrast, the property claims sector has accelerated dramatically, rising from historic averages of around £3.5bn to a record £6.1bn today.

This isn’t cyclical growth. It’s structural.

Extreme weather events, increased flooding, more frequent storms, and record subsidence have driven claim volumes and claim severity to new highs. The ABI reports that weather‑related claims alone reached £1.2bn, while average repair costs have risen sharply due to materials inflation and labour shortages.

The result is a market expanding far faster than traditional industries — and doing so consistently.

Demand That Doesn’t Slow Down

Unlike discretionary sectors, property repair is essential. When a home or business suffers damage, the work must be done — regardless of economic conditions, interest rates, or consumer confidence.

This creates a uniquely stable demand profile:

  • Storm damage must be repaired.
  • Flooding requires immediate restoration.
  • Subsidence cannot be ignored.
  • Insurance claims must be processed and settled.

Even during periods of economic uncertainty, claim volumes remain strong. In fact, adverse conditions often increase demand.

This is why the sector has become a standout performer in the UK economy: it grows when others slow down and accelerates when weather volatility rises.

A Franchise Opportunity Built on Stability and Growth

For franchise partners, the implications are clear:

  • High demand: Claims continue to rise year on year.
  • Non‑discretionary service: Customers cannot delay or avoid repairs.
  • Strong margins: Rising claim values support robust commercial performance.
  • Long‑term opportunity: Weather volatility and ageing housing stock ensure sustained need.
  • Resilience: The sector is insulated from typical economic downturns.

This is why property claims management has become one of the most attractive franchise sectors in the UK.

It offers the stability of an essential service with the upside of a high‑growth market — a combination rarely found in franchising.

The Bottom Line

The UK Property Claims sector is expanding ten times faster than the wider economy. Demand is accelerating with strong conditions for sustained business growth. 

For Concept Claim Solutions franchise partners, this is more than a market trend — it is what helps ensure success.

To discover what your future with Concept Claim Solutions could look like today… Click below:

Concept Claim Solutions Success Stories

Jason’s Journey to Building a Thriving Concept Claim Solutions Franchise

After years spent managing projects, coordinating teams, and overseeing operations, Jason reached a point where he wanted to channel his experience into building something for himself, a business with long-term potential and financial security.

Pierre Guy: Where Commercial Insight Meets Real-World Judgement in Building Insurance Claims

When a property suffers a major loss, the impact rarely stops at the damage itself. It quickly extends into cash flow, disrupts operations and places immediate pressure on decisions that carry long-term consequences.

Franchisee Spotlight: Adam Millard – Concept Claim Solutions (Plymouth & Torquay)

When Adam Millard joined Concept Claim Solutions in September 2023, his goal was simple: to create a successful business that delivered genuine value to clients while providing long-term security for his family. Just over two years later, that ambition is already paying off.

Jefferson’s Journey with Concept Claim Solutions

January 12, 2026| Franchisee Success Stories
Every journey into franchising starts somewhere. For Jefferson, it began with becoming a dad.

How Leon Friend Turned Franchises into a Community Powerhouse

September 22, 2025| Franchisee Success Stories
Entrepreneurship can be a gamble — but Leon Friend has stacked the odds in his favour. Based in the Kent and Medway area, Leon has made it his mission to build businesses that serve not just customers, but neighbours, families, and future generations.

From University to Franchisee: Junaid Shan’s Journey

February 11, 2025| Franchisee Success Stories
Junaid Shan is making a remarkable impact in the business world. Growing up in the west of Newcastle, he joined Concept Claim Solutions as a Franchisee in 2022, the same year he completed his degree in accountancy.

Customer Service Excellence at Concept Claim Solutions!

February 11, 2025| Franchisee Success Stories
Experiencing a disaster at home – be it a burst pipe, fire, accidental damage, or storm damage – can leave you feeling overwhelmed, and the journey to recovery is rarely straightforward.

Concept Claims Solutions: A day in the life of a Franchisee!

August 06, 2024| Franchise Success Stories
Concept Claims Solutions are home insurance claims management specialists, who’s job is to make sure a policyholder get’s everything they’re entitled to when making a home insurance claim.

Celebrating 10 Years as a Concept Franchise Partner

We are thrilled to celebrate Colin's ten-year milestone as a Concept franchise partner.

Why Being a Franchise Partner for Concept Claim Solutions is the Best Decision I Ever Made

January 31, 2024
“My name is Pasha, and I am a franchise partner for Concept Claim Solutions (South West Wales)."
Concept Claim Solutions Testimonials
The support and tools make running the business simple, and the team is always there when needed. I enjoy the work, I’m proud of the impact I make, and I’m very satisfied with my decision to join Concept Claim Solutions. It’s a great option for anyone who values flexibility and long-term income.
Adam Millard Concept Claim Solutions (Torquay and Plymouth)
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
Zaf (Concept Claim Solutions (Twickenham))
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year
Pasha (Concept Claim Solutions (South West Wales))
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Available Locations:
Opportunities available across the UK and Ireland
Business Type:
Franchise
Minimum Investment:
£15,000 + Funding
Financing Assistance
3rd Party
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