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Concept Claim Solutions

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Concept Claim Solutions Franchise Opportunity - A Stable, Purpose-Driven Business

When everything feels uncertain, choose a business that doesn’t


In today’s world, uncertainty has become the norm. Rising costs, economic pressure and changing job security are leading more people to ask:

“Where can I find real stability?”

For many, the answer isn’t in traditional employment.

It’s in building a business based on necessity, not luxury.

A Business That’s Always Needed


Concept Claim Solutions operates in a sector that doesn’t slow down when the economy does.
  • Storms don’t stop
  • Leaks don’t wait
  • Fires and accidents still happen
When property damage occurs, homeowners urgently need help navigating their insurance claims.

That’s where Concept Claim Solutions franchise partners step in.

You provide expert support at a difficult time, helping people restore not just their homes - but their peace of mind.

And importantly:
  1. Your service is typically provided at no direct cost to the homeowner
  2. Removing the biggest barrier to engagement

Strong Earning Potential & Flexibility

  • Potential earnings of up to £7,500 per month
  • Home-based and flexible working model
  • Exclusive, protected territories
  • Scalable business with long-term opportunity
You’re building a business that fits around your life, not the other way round.

A Proven, Recession-Resilient Business Model


With over 20 years of success, Concept Claim Solutions is the UK’s longest-established property claims management franchise.
  • Property claims exceed £3–£4 billion annually in the UK
  • Demand remains strong regardless of economic conditions
  • A service built on need, not discretionary spending
This is a business model designed to perform through uncertainty, not depend on stability.

What You’ll Do as a Franchise Partner


This is a relationship-led, professional service business.

You’ll:
  • Manage insurance claims on behalf of policyholders
  • Liaise with insurers, surveyors, and contractors
  • Oversee repairs from assessment through to completion
  • Ensure fair outcomes and high-quality restoration
You are the trusted point of contact guiding clients through a stressful and often complex process.

Full Support From Day One


You are never on your own.

Concept Claim Solutions provides:
  • Comprehensive 5-day induction training
  • Ongoing mentoring and technical support
  • Dedicated Business Development Manager
  • Access to experienced claims handlers and surveyors
  • Marketing support and lead generation
  • First-year accountancy support
  • Call centre services and operational infrastructure
You’ll be part of a well-established network backed by the Insurance Solutions Group (ISG).

Why Choose Concept Claim Solutions

  • Established franchise model since 2001
  • FCA-authorised business
  • National brand with proven success
  • Ranked in the Elite Franchise Top 100
  • Network of 50+ franchise partners nationwide
  • Ethical franchising standards (BFA aligned support structure)

Investment


For £34,995 + VAT, you receive a complete launch package including:
  • Training
  • Marketing materials
  • Dedicated landing page
  • Business support services
  • Access to contractor networks
Finance options are available.

Who This Is For


You don’t need previous experience in insurance or construction.

This suits individuals with:
  • Strong communication skills
  • Organisation and problem-solving ability
  • A genuine desire to help people
  • Professional or client-facing backgrounds
Many successful franchise partners come from:
  • Customer service
  • Healthcare
  • Education
  • Administration
  • Recruitment
  • Management

Build Something Stable, Meaningful, and Profitable


This is more than a business opportunity.

It’s a chance to build:
  • Financial independence
  • Long-term stability
  • A career with real purpose and impact

Take the Next Step


If you’re looking for a business that can grow with you, even in uncertain times - Concept Claim Solutions offers a proven, supported path forward!

Enquire today to speak with a Franchise Specialist and explore what your future could look like!

Making Every Step Count: Walking Together for Cancer Research UK

On the 23rd of May 2026, the Concept Claim Solutions team and franchise partners laced up their walking boots and took on the challenge of walking around Derwent Water in the Lake District to raise funds for Cancer Research UK.

Concept Claims Solutions Image

With temperatures reaching around 25°C, the route proved to be as demanding as it was rewarding. Surrounded by dramatic fells, crystal-clear water and breathtaking views around every corner, there were moments when the scenery quite literally stopped people in their tracks. It was one of those rare days when you couldn’t help but feel grateful to be there.

Of course, no team challenge would be complete without a few unexpected detours.

At one point, the group found themselves scrambling up rocks and taking the scenic route after following Mike, who was absolutely convinced he knew the way. While there is still some debate over whether the extra climbing was intentional, it certainly added to the adventure.

PHOTO-2026-05-23-15-15-39.jpg

The team were also joined by two very enthusiastic four-legged walkers, Cody and Finn, who took the challenge in their stride and kept spirits high throughout the day.

With cancer touching the lives of so many, the team felt strongly about supporting Cancer Research UK and helping to raise vital funds and awareness for the life-changing work the charity continues to carry out every day.

Reflecting on the day, Jon Ford, Franchise Partner for Newport, said:

“It was truly one of the best days I’ve had in a long time. The company was fantastic, the setting was stunning, and it felt great to be raising money for such an important cause.”

Samanatha Eccles added:

“It was a brilliant day, challenging and exhausting at times, but knowing we were helping to raise money for Cancer Research cause gave everyone a real sense of purpose. Finn and I loved every minute of it.”

By the end of the day, there were tired legs, sunburnt faces, plenty of photographs, a few stories about questionable navigation, and a huge sense of achievement.

Most importantly, there was the knowledge that every step taken around Derwent Water had contributed to a future where more families could spend more precious time together.

And that made every mile worth it.

Concept Claims Solutions Image

Concept Claim Solutions Success Stories

Jason’s Journey to Building a Thriving Concept Claim Solutions Franchise

After years spent managing projects, coordinating teams, and overseeing operations, Jason reached a point where he wanted to channel his experience into building something for himself, a business with long-term potential and financial security.

Pierre Guy: Where Commercial Insight Meets Real-World Judgement in Building Insurance Claims

When a property suffers a major loss, the impact rarely stops at the damage itself. It quickly extends into cash flow, disrupts operations and places immediate pressure on decisions that carry long-term consequences.

Franchisee Spotlight: Adam Millard – Concept Claim Solutions (Plymouth & Torquay)

When Adam Millard joined Concept Claim Solutions in September 2023, his goal was simple: to create a successful business that delivered genuine value to clients while providing long-term security for his family. Just over two years later, that ambition is already paying off.

Jefferson’s Journey with Concept Claim Solutions

January 12, 2026| Franchisee Success Stories
Every journey into franchising starts somewhere. For Jefferson, it began with becoming a dad.

How Leon Friend Turned Franchises into a Community Powerhouse

September 22, 2025| Franchisee Success Stories
Entrepreneurship can be a gamble — but Leon Friend has stacked the odds in his favour. Based in the Kent and Medway area, Leon has made it his mission to build businesses that serve not just customers, but neighbours, families, and future generations.

From University to Franchisee: Junaid Shan’s Journey

February 11, 2025| Franchisee Success Stories
Junaid Shan is making a remarkable impact in the business world. Growing up in the west of Newcastle, he joined Concept Claim Solutions as a Franchisee in 2022, the same year he completed his degree in accountancy.

Customer Service Excellence at Concept Claim Solutions!

February 11, 2025| Franchisee Success Stories
Experiencing a disaster at home – be it a burst pipe, fire, accidental damage, or storm damage – can leave you feeling overwhelmed, and the journey to recovery is rarely straightforward.

Concept Claims Solutions: A day in the life of a Franchisee!

August 06, 2024| Franchise Success Stories
Concept Claims Solutions are home insurance claims management specialists, who’s job is to make sure a policyholder get’s everything they’re entitled to when making a home insurance claim.

Celebrating 10 Years as a Concept Franchise Partner

We are thrilled to celebrate Colin's ten-year milestone as a Concept franchise partner.

Why Being a Franchise Partner for Concept Claim Solutions is the Best Decision I Ever Made

January 31, 2024
“My name is Pasha, and I am a franchise partner for Concept Claim Solutions (South West Wales)."
Concept Claim Solutions Testimonials
The support and tools make running the business simple, and the team is always there when needed. I enjoy the work, I’m proud of the impact I make, and I’m very satisfied with my decision to join Concept Claim Solutions. It’s a great option for anyone who values flexibility and long-term income.
Adam Millard Concept Claim Solutions (Torquay and Plymouth)
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
Zaf (Concept Claim Solutions (Twickenham))
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year
Pasha (Concept Claim Solutions (South West Wales))
Concept Claim Solutions Videos
Middlesbrough’s Power Duo: 3 Years of Franchise Growth with Concept Claim Solutions

Middlesbrough’s Power Duo: 3 Years of Franchise Growth with Concept Claim Solutions

Nadia and Junaid, franchisee and manager of Concept Claim Solutions Middlesbrough, share their experience after over three successful years in business.
How Paul’s Franchise Stays Ahead in a Competitive Market

How Paul’s Franchise Stays Ahead in a Competitive Market

Paul Cheetham shares his journey as a Concept Claim Solutions franchisee covering Wigan and Bolton.
From Claims to Clarity: Why Concept Is the Franchise to Watch

From Claims to Clarity: Why Concept Is the Franchise to Watch

Rebecca, Head of Franchise at Concept Claim Solutions, offers a candid look into what makes this business model so compelling.
From Taunton to Triumph: James’s Franchise Journey with Concept Claim Solutions

From Taunton to Triumph: James’s Franchise Journey with Concept Claim Solutions

James shares his experience of launching and growing his Concept Claim Solutions franchise in Taunton.
VIDEO
Concept Claim Solutions | The Opportunity

Concept Claim Solutions | The Opportunity

Watch this video to learn more about the Concept Claim Solutions opportunity.
VIDEO
Conccept Claims Solutions | Franchise Information

Conccept Claims Solutions | Franchise Information

Watch this video to learn more about the Concept Claims franchise opportunity.
VIDEO
Day in the Life of a Concept Claim Solutions Franchise Partner

Day in the Life of a Concept Claim Solutions Franchise Partner

Day in the Life of a Concept Claim Solutions Franchise Partner
VIDEO
First Year as a Franchise Partner- Concept Claim Solutions

First Year as a Franchise Partner- Concept Claim Solutions

Gary Dimond recommends Concept Claim Solutions
Concept Claim Solutions Gallery
Concept Claim Solutions Gallery
Concept Claim Solutions Image
Available Locations:
Opportunities available across the UK and Ireland
Business Type:
Franchise
Minimum Investment:
£15,000 + Funding
Financing Assistance
3rd Party
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