Concept Claim Solutions Franchise Opportunity - A Stable, Purpose-Driven Business
When everything feels uncertain, choose a business that doesn’t
In today’s world, uncertainty has become the norm. Rising costs, economic pressure and changing job security are leading more people to ask:
“Where can I find real stability?”
For many, the answer isn’t in traditional employment.
It’s in building a business based on necessity, not luxury.
A Business That’s Always Needed
Concept Claim Solutions operates in a sector that doesn’t slow down when the economy does.
- Storms don’t stop
- Leaks don’t wait
- Fires and accidents still happen
That’s where Concept Claim Solutions franchise partners step in.
You provide expert support at a difficult time, helping people restore not just their homes - but their peace of mind.
And importantly:
- Your service is typically provided at no direct cost to the homeowner
- Removing the biggest barrier to engagement
Strong Earning Potential & Flexibility
- Potential earnings of up to £7,500 per month
- Home-based and flexible working model
- Exclusive, protected territories
- Scalable business with long-term opportunity
A Proven, Recession-Resilient Business Model
With over 20 years of success, Concept Claim Solutions is the UK’s longest-established property claims management franchise.
- Property claims exceed £3–£4 billion annually in the UK
- Demand remains strong regardless of economic conditions
- A service built on need, not discretionary spending
What You’ll Do as a Franchise Partner
This is a relationship-led, professional service business.
You’ll:
- Manage insurance claims on behalf of policyholders
- Liaise with insurers, surveyors, and contractors
- Oversee repairs from assessment through to completion
- Ensure fair outcomes and high-quality restoration
Full Support From Day One
You are never on your own.
Concept Claim Solutions provides:
- Comprehensive 5-day induction training
- Ongoing mentoring and technical support
- Dedicated Business Development Manager
- Access to experienced claims handlers and surveyors
- Marketing support and lead generation
- First-year accountancy support
- Call centre services and operational infrastructure
Why Choose Concept Claim Solutions
- Established franchise model since 2001
- FCA-authorised business
- National brand with proven success
- Ranked in the Elite Franchise Top 100
- Network of 50+ franchise partners nationwide
- Ethical franchising standards (BFA aligned support structure)
Investment
For £34,995 + VAT, you receive a complete launch package including:
- Training
- Marketing materials
- Dedicated landing page
- Business support services
- Access to contractor networks
Who This Is For
You don’t need previous experience in insurance or construction.
This suits individuals with:
- Strong communication skills
- Organisation and problem-solving ability
- A genuine desire to help people
- Professional or client-facing backgrounds
- Customer service
- Healthcare
- Education
- Administration
- Recruitment
- Management
Build Something Stable, Meaningful, and Profitable
This is more than a business opportunity.
It’s a chance to build:
- Financial independence
- Long-term stability
- A career with real purpose and impact
Take the Next Step
If you’re looking for a business that can grow with you, even in uncertain times - Concept Claim Solutions offers a proven, supported path forward!
Enquire today to speak with a Franchise Specialist and explore what your future could look like!
Concept Claim Solutions Franchisee Recognised Among the UK's Best for Customer Focus at the 2026 British Franchise Awards
Paul Cheetham, franchisee for Bolton and Wigan, has been named a finalist in the Customer Focus Award at the prestigious 2026 BFA HSBC UK British Franchise Awards.
The award celebrates franchisees who consistently go above and beyond for their customers, delivering exceptional service and creating a lasting positive impact. Paul's selection as one of only three finalists nationally is a testament to his unwavering commitment to putting customers first.
Since joining Concept Claim Solutions in August 2023, Paul has built an outstanding reputation for helping people. Whether supporting families following floods, fires, storm damage or escape of water incidents, he combines technical expertise with genuine compassion, ensuring every customer feels supported from the moment disaster strikes through to the completion of repairs.
One customer commented:
"Paul was just brilliant, a really trustworthy and helpful guy. He went above and beyond to help us get the resolution we needed. He kept us informed throughout, was always accessible and made what was initially a stressful situation as stress-free as possible."
Another customer described him as:
"His customer service is second to none. He handled everything from initiating the claim to dealing with the insurance company and loss adjusters, while offering limitless support throughout what was an incredibly stressful time."
Paul's impact extends far beyond his own customers. Across the Concept Claim Solutions franchise network, he is widely recognised for mentoring new franchise partners, sharing best practice and supporting colleagues whenever they need advice or guidance. His willingness to help others succeed has made him a trusted and respected member of the network.
Simon Kempster, Director at Concept Claim Solutions, said:
"No matter how busy Paul is, he always finds time to support customers, mentor fellow franchisees and help others succeed. His commitment to delivering exceptional customer service is inspiring, and we're incredibly proud to see him recognised on a national stage."
Beyond the business, Paul's passion for helping people extends into the local community through sponsorship of children's sports teams, support for fundraising initiatives and contributions to local charitable causes.
Reflecting on becoming a finalist, Paul said:
"To be recognised by the British Franchise Association is something I'm incredibly proud of and certainly wasn't expecting. Every customer I meet is going through a difficult situation, and my aim is simply to make that journey a little easier and help them get back to normal as quickly as possible.
I couldn't do that without the fantastic support team behind me at Concept Claim Solutions or the encouragement of my fellow franchise partners. They're always willing to help, share advice and celebrate each other's successes, and I'm incredibly grateful to be part of such a supportive network."
The winners will be announced at a spectacular black-tie awards dinner on Thursday, 12 November 2026, at the Telford International Centre.
Everyone at Concept Claim Solutions would also like to congratulate Anu Khanna (ActionCOACH) and James Pye (Boots Opticians) on reaching the Customer Focus Award finals and wishes them every success.
Whatever the outcome in November, everyone at Concept Claim Solutions couldn't be prouder of Paul. Reaching the finals is a tremendous achievement and fitting recognition for someone who consistently supports those around him and lives the values of the business every single day.
Congratulations, Paul, and the very best of luck at the 2026 BFA HSBC UK British Franchise Awards!
The support and tools make running the business simple, and the team is always there when needed. I enjoy the work, I’m proud of the impact I make, and I’m very satisfied with my decision to join Concept Claim Solutions. It’s a great option for anyone who values flexibility and long-term income.
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year
