Turn Insurance Challenges into Business Success with Concept Claim Solutions
Why the Concept Claim Solutions Franchise Works
For over two decades, our franchise partners have built profitable, resilient businesses in a sector that continues to thrive regardless of the economic climate. With property damage claims now worth more than £4 billion annually, the scale of opportunity has never been greater. In 2023 alone, insurers paid out an average of £13 million every day in property damage claims across the UK.
Home insurance claims reached £2.55 billion, marking a nearly 10% increase from 2022. Of this, £573 million was attributed to weather related damage, the highest figure on record. Storms accounted for £133 million, flooding for £286 million and burst pipes for £153 million. Businesses were hit hard as well, making £443 million in weather-related claims, while fire damage remained the top peril for companies at a staggering £880 million.
This is a market where the need for skilled claim managers is undeniable. Policyholders are often at their most vulnerable and our franchisees play a crucial role in easing stress, negotiating fair settlements and ensuring properties are fully restored.
What You’ll Do
As a franchise partner, you’ll step into the role of a claim manager. Your job is to stand up for clients in negotiations with insurers, coordinate reliable contractors to carry out property repairs and ensure that every claim is managed with fairness, efficiency and care. In short, you become both a problem solver and a protector, building a profitable enterprise while making a meaningful impact.
What’s Included
For an investment of £34,995 + VAT, you’ll gain immediate access to everything you need to succeed from day one, including the tools, resources and dedicated support to set you up for long term success.
- A proven business model with a history of profitability.
- Intensive initial training: 10 days of head office learning and field-based mentoring.
- Extensive ongoing support: field support, technical expertise and continued professional development.
- A dedicated sub domain landing page for your territory, designed to give your business a strong online presence.
- Centralised call centre support
- First Year Accountancy Services
- Marketing and sales collateral to enhance client engagement.
- Access to a nationwide network of contractors.
- First-year access to the Trustist review platform to showcase customer feedback and build market credibility.
(Financing options are available through leading high-street banks, with full support in preparing a professional business plan.)
The Ideal Franchise Partner
This opportunity is designed for individuals with excellent communication and organisational skills who value independence but also want the reassurance of proven systems behind them. If you’re seeking a business that combines financial strength with personal fulfilment, Concept Claim Solutions offers the perfect platform.Your future is waiting. With Concept Claim Solutions, you can build a business that truly matters for you, for your clients and for the communities you serve.
Contact us today to begin your journey:
Proud to be a Franchise Well Accredited brand
At Concept Claim Solutions, we believe that business success and well-being go hand in hand.
That’s why we’re proud to be officially Franchise Well Accredited, a recognised mark of excellence in mental health awareness and support across the UK franchise industry.
Awarded by Cinder, the UK’s leading and award-winning mental health training provider for franchising, this accreditation reflects our commitment to proactively putting our people first.
Why it matters
Our franchise partners project-manage property damage insurance claims, supporting customers who have suffered storm damage, flooding, fire, and other major property-related disasters.
As these situations are often highly stressful for those affected, it is essential that our franchise partners and teams are equipped to provide both professional guidance and compassionate support throughout the claims process.
Being a Franchise Well Accredited brand means we’ve met clear, practical standards that support the mental health and wellbeing of everyone in our franchise network, from our head office team to our franchisees.
We’ve invested in:
Mental health awareness training tailored specifically to the unique pressures of franchising.
- A clear and proactive wellbeing policy that helps our franchisees and teams feel supported, psychologically safe, and clear on boundaries and expectations (from both parties!)
- On-demand, interactive tools to support mental health and wellbeing across all topics, from managing change, uncertainty and anxiety, to battling burnout and even parental mental health.
- Ongoing access to specialist resources and workshops, because we believe that the mental health and wellbeing of our people is an ongoing commitment.
For us it’s not just about ticking a box but instead creating a culture where people feel able to speak up, seek support early, and thrive in their role. Because when people feel safe, supported and seen, business benefits follow.
Rebecca Dean, Head of Franchise, commented that: “The content is highly relevant to the day-to-day realities and pressures of running a business, particularly within demanding operational environments. The programme has helped strengthen our approach to wellbeing across the business and build a culture where it’s recognised as an important part of long-term business performance and sustainable growth.”
For our network, and for the future
The Franchise Well Accreditation isn’t just a status; it’s an ongoing set of minimum standards we intend to uphold. We know that supporting mental health isn’t about fixing people, but about creating the right environment for people to thrive and as such is something we’ll keep investing in.
Mike Woolcombe, General Manager, shared: “We’re passionate about ensuring people feel supported and equipped to deal with the pressures that come with running a business. Investing in wellbeing isn’t just the right thing to do for our franchise partners, it also helps us provide the highest standards of care and service to our customers every day.”
We’re proud to be part of a growing movement in franchising that recognises the true value of wellbeing and the people in our industry, not just as a ‘nice to have’, but as a core part of sustainable business success.
The support and tools make running the business simple, and the team is always there when needed. I enjoy the work, I’m proud of the impact I make, and I’m very satisfied with my decision to join Concept Claim Solutions. It’s a great option for anyone who values flexibility and long-term income.
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year
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