Turn Insurance Challenges into Business Success with Concept Claim Solutions
Why the Concept Claim Solutions Franchise Works
For over two decades, our franchise partners have built profitable, resilient businesses in a sector that continues to thrive regardless of the economic climate. With property damage claims now worth more than £4 billion annually, the scale of opportunity has never been greater. In 2023 alone, insurers paid out an average of £13 million every day in property damage claims across the UK.
Home insurance claims reached £2.55 billion, marking a nearly 10% increase from 2022. Of this, £573 million was attributed to weather related damage, the highest figure on record. Storms accounted for £133 million, flooding for £286 million and burst pipes for £153 million. Businesses were hit hard as well, making £443 million in weather-related claims, while fire damage remained the top peril for companies at a staggering £880 million.
This is a market where the need for skilled claim managers is undeniable. Policyholders are often at their most vulnerable and our franchisees play a crucial role in easing stress, negotiating fair settlements and ensuring properties are fully restored.
What You’ll Do
As a franchise partner, you’ll step into the role of a claim manager. Your job is to stand up for clients in negotiations with insurers, coordinate reliable contractors to carry out property repairs and ensure that every claim is managed with fairness, efficiency and care. In short, you become both a problem solver and a protector, building a profitable enterprise while making a meaningful impact.
What’s Included
For an investment of £34,995 + VAT, you’ll gain immediate access to everything you need to succeed from day one, including the tools, resources and dedicated support to set you up for long term success.
- A proven business model with a history of profitability.
- Intensive initial training: 10 days of head office learning and field-based mentoring.
- Extensive ongoing support: field support, technical expertise and continued professional development.
- Pre-booked meetings for you with referral partners who will benefit directly from working with you from day one.
- Centralised call centre support
- First Year Accountancy Services
- Marketing and sales collateral to enhance client engagement.
- Access to a nationwide network of contractors.
- First-year access to the Trustist review platform to showcase customer feedback and build market credibility.
(Financing options are available through leading high-street banks, with full support in preparing a professional business plan.)
The Ideal Franchise Partner
This opportunity is designed for individuals with excellent communication and organisational skills who value independence but also want the reassurance of proven systems behind them. If you’re seeking a business that combines financial strength with personal fulfilment, Concept Claim Solutions offers the perfect platform.Your future is waiting. With Concept Claim Solutions, you can build a business that truly matters for you, for your clients and for the communities you serve.
Contact us today to begin your journey:
Concept Claim Solutions: Our 2025 Recap!
Concept Claim Solutions are a multi-award winning loss assessor and building repair network with over 24 years of experience supporting homeowners and businesses across the UK.
The company specialises in managing property damage claims, helping customers recover from incidents such as water damage, fire, storms and structural damage – while providing expert support from start to finish.
Achievements and Awards in 2025
Concept Claim Solutions’ commitment to service excellence, professional standards and franchise development has continued to set the business apart in 2025, with widespread recognition across the insurance and franchise sectors.
These accolades reflect not only outstanding results for policyholders, but also the strength of the network, culture and long-term vision.
At the British Claims Awards 2025, Concept Claim Solutions was named Winner of Outstanding Services to the Policyholder, underlining its client-first approach and consistent delivery of high-quality outcomes.
Concept Claim Solutions were also a Finalist for Loss Assessor the Year for the second consecutive year, reinforcing its position as a trusted leader within the claims industry.
The company’s wider impact was recognised at the Modern Claims Awards, where it received the Giving Back to Charity award, highlighting its commitment to making a positive difference beyond day-to-day claims management. Further industry recognition followed at the BUILD Awards, with Concept Claim Solutions securing the title of Best Insurance Claims Management Service Provider – UK for the second year running!
Success in 2025 also extended to team and leadership recognition. At the Insurance Times Claims Excellence Awards, Concept Claim Solutions was shortlisted for both Claims Team of the Year and Claims Professional of the Year, reflecting the expertise and dedication of its growing network. The company’s franchise leadership was celebrated at the EWIF Awards, with the Head of Franchise named Inspirational Woman of the Year, alongside a finalist position for Franchisor Employee of the Year – Claims Manager.
Additional recognition at the Women in Insurance Awards, including finalist positions for Insurance Woman of the Year and Role Model of the Year – Service Provider, further demonstrated the brand’s commitment to inclusion, leadership and professional development across the industry.
Completing an exceptional year, Concept Claim Solutions was ranked in the Elite Franchise Top 100 for the eighth consecutive year, reinforcing the strength, stability and long-term success of its franchise model and its continued appeal to franchise partners nationwide!
With an award-winning brand, proven systems and ongoing support, Concept Claim Solutions offers individuals the opportunity to build a successful business within a trusted national network.
To discover how to create impact in your local community whilst building profitable income – CLICK BELOW to book a call with a Franchise Specialist:
The support and tools make running the business simple, and the team is always there when needed. I enjoy the work, I’m proud of the impact I make, and I’m very satisfied with my decision to join Concept Claim Solutions. It’s a great option for anyone who values flexibility and long-term income.
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year
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Concept Claim Solutions | The Opportunity
First Year as a Franchise Partner- Concept Claim Solutions
