Wellbeing as a Strategic Advantage: Concept Claim Solutions Joins the Franchise Well Programme

Concept Claim Solutions Franchise Opportunity - A Stable, Purpose-Driven Business

When everything feels uncertain, choose a business that doesn’t

In today’s world, uncertainty has become the norm. Rising costs, economic pressure and changing job security are leading more people to ask:

“Where can I find real stability?”

For many, the answer isn’t in traditional employment.

It’s in building a business based on necessity, not luxury.

A Business That’s Always Needed

Concept Claim Solutions operates in a sector that doesn’t slow down when the economy does.

Storms don’t stop
Leaks don’t wait
Fires and accidents still happen

When property damage occurs, homeowners urgently need help navigating their insurance claims.

That’s where Concept Claim Solutions franchise partners step in.

You provide expert support at a difficult time, helping people restore not just their homes - but their peace of mind.

And importantly:

Your service is typically provided at no direct cost to the homeowner
Removing the biggest barrier to engagement

Strong Earning Potential & Flexibility

Potential earnings of up to £7,500 per month
Home-based and flexible working model
Exclusive, protected territories
Scalable business with long-term opportunity

You’re building a business that fits around your life, not the other way round.

A Proven, Recession-Resilient Business Model

With over 20 years of success, Concept Claim Solutions is the UK’s longest-established property claims management franchise.

Property claims exceed £3–£4 billion annually in the UK
Demand remains strong regardless of economic conditions
A service built on need, not discretionary spending

This is a business model designed to perform through uncertainty, not depend on stability.

What You’ll Do as a Franchise Partner

This is a relationship-led, professional service business.

You’ll:

Manage insurance claims on behalf of policyholders
Liaise with insurers, surveyors, and contractors
Oversee repairs from assessment through to completion
Ensure fair outcomes and high-quality restoration

You are the trusted point of contact guiding clients through a stressful and often complex process.

Full Support From Day One

You are never on your own.

Concept Claim Solutions provides:

Comprehensive 5-day induction training
Ongoing mentoring and technical support
Dedicated Business Development Manager
Access to experienced claims handlers and surveyors
Marketing support and lead generation
First-year accountancy support
Call centre services and operational infrastructure

You’ll be part of a well-established network backed by the Insurance Solutions Group (ISG).

Why Choose Concept Claim Solutions

Established franchise model since 2001
FCA-authorised business
National brand with proven success
Ranked in the Elite Franchise Top 100
Network of 50+ franchise partners nationwide
Ethical franchising standards (BFA aligned support structure)

Investment

For £34,995 + VAT, you receive a complete launch package including:

Training
Marketing materials
Dedicated landing page
Business support services
Access to contractor networks

Finance options are available.

Who This Is For

You don’t need previous experience in insurance or construction.

This suits individuals with:

Strong communication skills
Organisation and problem-solving ability
A genuine desire to help people
Professional or client-facing backgrounds

Many successful franchise partners come from:

Customer service
Healthcare
Education
Administration
Recruitment
Management

Build Something Stable, Meaningful, and Profitable

This is more than a business opportunity.

It’s a chance to build:

Financial independence
Long-term stability
A career with real purpose and impact

Take the Next Step

If you’re looking for a business that can grow with you, even in uncertain times - Concept Claim Solutions offers a proven, supported path forward!

Enquire today to speak with a Franchise Specialist and explore what your future could look like!

Wellbeing as a Strategic Advantage: Concept Claim Solutions Joins the Franchise Well Programme

November 11, 2025

Concept Claim Solutions has become one of the first four franchisors in the UK to join the Franchise Well Accreditation Programme, a pioneering initiative developed by Jen Chapman at Cinder to promote wellbeing, resilience, and mental health awareness across the franchising sector.

The programme represents a progressive shift in how franchise systems approach business sustainability, recognising that long-term success depends not only on operational efficiency but also on the wellbeing and engagement of the people who make those systems work.

By taking part, Concept Claim Solutions aims to integrate structured wellbeing practices throughout its network, embedding proactive measures into every stage of franchise development and management.

Franchising Through a People-Centred Lens

As franchising continues to evolve, the sector is moving beyond traditional measures of performance such as growth and compliance. Increasingly, research and industry experience show that psychological resilience, motivation, and wellbeing are essential components of consistent performance, strong leadership, and brand cohesion.

Why This Matters in Practice

Franchisees within Concept Claim Solutions operate at the frontline of property restoration and loss assessment, assisting clients in the aftermath of fires, floods, and storm damage. Their work requires not only technical expertise but also empathy, emotional intelligence, and composure under pressure.

What the Programme Involves

The Franchise Well Programme introduces a suite of evidence-based initiatives, these include:

Tailored Training: Live and online sessions designed for both new and existing franchisees, focused on wellbeing, resilience, and leadership.
24/7 Wellbeing Portal: Continuous access to digital resources on managing change, stress, burnout, and uncertainty.
Quarterly Masterminds: Live peer-support sessions that build mental fitness, reduce isolation, and strengthen collaboration.
Monthly Franchisor Clinics: Regular drop-in forums to help franchise leaders navigate challenges safely and effectively.

Looking Ahead

At Concept Claim Solutions, we recognise that the strength of any franchise lies not only in its business systems but in its capacity to evolve with the people who sustain it. As the franchising landscape becomes more dynamic and complex, initiatives like this will help define what success looks like.

For us, it means building a community where commercial achievement and human wellbeing are not competing priorities but mutually reinforcing goals, the foundation on which lasting business excellence is built.

Concept Claim Solutions Success Stories

Concept Claim Solutions Testimonials

The support and tools make running the business simple, and the team is always there when needed. I enjoy the work, I’m proud of the impact I make, and I’m very satisfied with my decision to join Concept Claim Solutions. It’s a great option for anyone who values flexibility and long-term income.

Adam Millard Concept Claim Solutions (Torquay and Plymouth)

Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."

Zaf (Concept Claim Solutions (Twickenham))

Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year