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Concept Claim Solutions

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Concept Claim Solutions Franchise Opportunity - A Stable, Purpose-Driven Business

When everything feels uncertain, choose a business that doesn’t


In today’s world, uncertainty has become the norm. Rising costs, economic pressure and changing job security are leading more people to ask:

“Where can I find real stability?”

For many, the answer isn’t in traditional employment.

It’s in building a business based on necessity, not luxury.

A Business That’s Always Needed


Concept Claim Solutions operates in a sector that doesn’t slow down when the economy does.
  • Storms don’t stop
  • Leaks don’t wait
  • Fires and accidents still happen
When property damage occurs, homeowners urgently need help navigating their insurance claims.

That’s where Concept Claim Solutions franchise partners step in.

You provide expert support at a difficult time, helping people restore not just their homes - but their peace of mind.

And importantly:
  1. Your service is typically provided at no direct cost to the homeowner
  2. Removing the biggest barrier to engagement

Strong Earning Potential & Flexibility

  • Potential earnings of up to £7,500 per month
  • Home-based and flexible working model
  • Exclusive, protected territories
  • Scalable business with long-term opportunity
You’re building a business that fits around your life, not the other way round.

A Proven, Recession-Resilient Business Model


With over 20 years of success, Concept Claim Solutions is the UK’s longest-established property claims management franchise.
  • Property claims exceed £3–£4 billion annually in the UK
  • Demand remains strong regardless of economic conditions
  • A service built on need, not discretionary spending
This is a business model designed to perform through uncertainty, not depend on stability.

What You’ll Do as a Franchise Partner


This is a relationship-led, professional service business.

You’ll:
  • Manage insurance claims on behalf of policyholders
  • Liaise with insurers, surveyors, and contractors
  • Oversee repairs from assessment through to completion
  • Ensure fair outcomes and high-quality restoration
You are the trusted point of contact guiding clients through a stressful and often complex process.

Full Support From Day One


You are never on your own.

Concept Claim Solutions provides:
  • Comprehensive 5-day induction training
  • Ongoing mentoring and technical support
  • Dedicated Business Development Manager
  • Access to experienced claims handlers and surveyors
  • Marketing support and lead generation
  • First-year accountancy support
  • Call centre services and operational infrastructure
You’ll be part of a well-established network backed by the Insurance Solutions Group (ISG).

Why Choose Concept Claim Solutions

  • Established franchise model since 2001
  • FCA-authorised business
  • National brand with proven success
  • Ranked in the Elite Franchise Top 100
  • Network of 50+ franchise partners nationwide
  • Ethical franchising standards (BFA aligned support structure)

Investment


For £34,995 + VAT, you receive a complete launch package including:
  • Training
  • Marketing materials
  • Dedicated landing page
  • Business support services
  • Access to contractor networks
Finance options are available.

Who This Is For


You don’t need previous experience in insurance or construction.

This suits individuals with:
  • Strong communication skills
  • Organisation and problem-solving ability
  • A genuine desire to help people
  • Professional or client-facing backgrounds
Many successful franchise partners come from:
  • Customer service
  • Healthcare
  • Education
  • Administration
  • Recruitment
  • Management

Build Something Stable, Meaningful, and Profitable


This is more than a business opportunity.

It’s a chance to build:
  • Financial independence
  • Long-term stability
  • A career with real purpose and impact

Take the Next Step


If you’re looking for a business that can grow with you, even in uncertain times - Concept Claim Solutions offers a proven, supported path forward!

Enquire today to speak with a Franchise Specialist and explore what your future could look like!

Concept Claim Solutions News

Concept Claim Solutions Named Loss Assessor of the Year 2026

June 12, 2026| Franchise News
The Award-Winning Network Driving the Franchise Business Forward

Making Every Step Count: Walking Together for Cancer Research UK

June 03, 2026| Franchise News
On the 23rd of May 2026, the Concept Claim Solutions team and franchise partners laced up their walking boots and took on the challenge of walking around Derwent Water in the Lake District to raise funds for Cancer Research UK.

Proud to be a Franchise Well Accredited brand

May 19, 2026| Franchise News
At Concept Claim Solutions, we believe that business success and well-being go hand in hand.

Exceeding Customer Expectations in a Contested Flood Claim

April 21, 2026| Franchise News
How Concept Claims Solutions helped restore a sense of control and security during a troubling time.

Ending Q1 2026 on a High: Five Finalist Positions Across Major Industry Awards

March 31, 2026| Franchise News
Concept Claim Solutions has closed the first quarter of 2026 with five finalist positions across two of the insurance industry’s most respected awards: the British Claims Awards and the Insurance Times Claims Excellence Awards.

Concept Claim Solutions’ Junaid Shan Wins Rising Star of the Year at the Modern Claims Awards

March 04, 2026| Franchise News
A proud moment unfolded on 26th February 2026 as Junaid Shan of Concept Claim Solutions (Middlesbrough) was announced as the winner of Rising Star of the Year at the Modern Claims Awards.

Concept Claim Solutions: Our 2025 Recap!

January 26, 2026| Franchise News
Concept Claim Solutions are a multi-award winning loss assessor and building repair network with over 24 years of experience supporting homeowners and businesses across the UK.

Wellbeing as a Strategic Advantage: Concept Claim Solutions Joins the Franchise Well Programme

November 11, 2025| Franchise News
Concept Claim Solutions has become one of the first four franchisors in the UK to join the Franchise Well Accreditation Programme, a pioneering initiative developed by Jen Chapman at Cinder to promote wellbeing, resilience, and mental health awareness across the franchising sector.

Scaling New Heights for Ivison Trust

October 07, 2025| Franchise News
At the end of August, Concept Claim Solutions and its franchise partners took on the challenge of climbing the breathtaking heights of Snowdon, all to raise essential funds for Ivison Trust.

Concept Claims Solutions | The Franchise Partners of 2022

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Now in the 12 months of trading, Pasha could not be happier with how his franchise is performing.

With a strong pipeline of new insurance claims to manage and over £580,000 of building works in progress or completed, he recently employed two project managers to cope with the demand for the service.

“What I love about my Concept Claim Solutions franchise is that I don’t have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year!”

- Pasha, Concept Claim Solutions (South West Wales)

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Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022.

They pushed themselves out of their comfort zone to achieve greater financial security.

We’ve had an unbelievable seven months and are absolutely smashing the targets we set for the first year, so far the insurance claims we’re managing total over £700,000.

Most of the leads have been given to us by Head Office, and we are now starting to generate work from local tradespeople and through attending one networking group each week.

It was hard work initially joining a sector that you know nothing about; however, you never feel alone because the Head Office team is 100% dedicated to supporting you every step of the way.”- Zaf, Concept Claim Solutions (Twickenham)

Kevin wanted to run a business that was varied and allowed him to set the pace. For over 38 years, Kevin worked in Senior Management roles within the motor trade.

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I was attracted to the Concept Claim Solutions franchise because you genuinely get to help people. The recruitment process was simple, with good communication and a non-pressured approach. The week of induction training was first class presented in a way that was easy to understand and participate in.

This was followed up by a very informative training programme with my mentor who is a fantastic ambassador for the brand. This gave me an excellent insight into some interesting and varied claims.

The level of support from the whole team at Concept Claim Solutions is first-class. The best support I have ever had in my whole career. Given this, I would recommend the franchise to anyone with a skill set which is wide and varied. I would have no hesitation in going through the process and experience all over again.” - Kevin, Concept Claim Solutions (Wolverhampton)

Prior to joining, Steve spent 30-years working within International Business, primarily running sales and marketing operations at the Director level. Within 8 months of operation, Steve is managing in excess of 30 claims with an approximate value of £250,000.

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I was looking for an opportunity that would enable me to run my own business at a pace I choose, with limited over heads but excellent returns on investment and also in a field that could draw on my previous business experience.

The induction training at Head Office provides an invaluable introduction to building a claims management business giving access to a wealth of detailed experience gained over 21 years. The mentoring support from an established franchisee is invaluable in helping the new franchisee navigate the challenges of managing and negotiating initial claims in the early stages of business development.

Head Office provide outstanding support for all aspects of running a new franchisees business. As well as having very well-structured software tools to facilitate the claims process. The Head Office team are always available to offer guidance and advice on managing claims as well as access to an established network of proven contractors experienced in insurance property reinstatement works.

I couldn’t be more delighted with how the business is going and would most definitely recommend Concept Claim Solutions to anyone who is looking to take control over their time whilst earning great money.Steve Nuttall, Concept Claim Solutions (Hertford)

Concept Claim Solutions Testimonials
The support and tools make running the business simple, and the team is always there when needed. I enjoy the work, I’m proud of the impact I make, and I’m very satisfied with my decision to join Concept Claim Solutions. It’s a great option for anyone who values flexibility and long-term income.
Adam Millard Concept Claim Solutions (Torquay and Plymouth)
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
Zaf (Concept Claim Solutions (Twickenham))
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year
Pasha (Concept Claim Solutions (South West Wales))
Concept Claim Solutions Videos
Middlesbrough’s Power Duo: 3 Years of Franchise Growth with Concept Claim Solutions

Middlesbrough’s Power Duo: 3 Years of Franchise Growth with Concept Claim Solutions

Nadia and Junaid, franchisee and manager of Concept Claim Solutions Middlesbrough, share their experience after over three successful years in business.
How Paul’s Franchise Stays Ahead in a Competitive Market

How Paul’s Franchise Stays Ahead in a Competitive Market

Paul Cheetham shares his journey as a Concept Claim Solutions franchisee covering Wigan and Bolton.
From Claims to Clarity: Why Concept Is the Franchise to Watch

From Claims to Clarity: Why Concept Is the Franchise to Watch

Rebecca, Head of Franchise at Concept Claim Solutions, offers a candid look into what makes this business model so compelling.
From Taunton to Triumph: James’s Franchise Journey with Concept Claim Solutions

From Taunton to Triumph: James’s Franchise Journey with Concept Claim Solutions

James shares his experience of launching and growing his Concept Claim Solutions franchise in Taunton.
VIDEO
Concept Claim Solutions | The Opportunity

Concept Claim Solutions | The Opportunity

Watch this video to learn more about the Concept Claim Solutions opportunity.
VIDEO
Conccept Claims Solutions | Franchise Information

Conccept Claims Solutions | Franchise Information

Watch this video to learn more about the Concept Claims franchise opportunity.
VIDEO
Day in the Life of a Concept Claim Solutions Franchise Partner

Day in the Life of a Concept Claim Solutions Franchise Partner

Day in the Life of a Concept Claim Solutions Franchise Partner
VIDEO
First Year as a Franchise Partner- Concept Claim Solutions

First Year as a Franchise Partner- Concept Claim Solutions

Gary Dimond recommends Concept Claim Solutions
Concept Claim Solutions Gallery
Concept Claim Solutions Gallery
Concept Claim Solutions Image
Available Locations:
Opportunities available across the UK and Ireland
Business Type:
Franchise
Minimum Investment:
£15,000 + Funding
Financing Assistance
3rd Party
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