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Concept Claim Solutions

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Turn Insurance Challenges into Business Success with Concept Claim Solutions

Imagine building a business that not only delivers real financial freedom but also makes a genuine difference in people’s lives. At Concept Claim Solutions, we provide the tools, training and brand reputation to help you transform uncertainty into opportunity for both yourself and the customers you support.

Why the Concept Claim Solutions Franchise Works


For over two decades, our franchise partners have built profitable, resilient businesses in a sector that continues to thrive regardless of the economic climate. With property damage claims now worth more than £4 billion annually, the scale of opportunity has never been greater. In 2023 alone, insurers paid out an average of £13 million every day in property damage claims across the UK.

Home insurance claims reached £2.55 billion, marking a nearly 10% increase from 2022. Of this, £573 million was attributed to weather related damage, the highest figure on record. Storms accounted for £133 million, flooding for £286 million and burst pipes for £153 million. Businesses were hit hard as well, making £443 million in weather-related claims, while fire damage remained the top peril for companies at a staggering £880 million.

This is a market where the need for skilled claim managers is undeniable. Policyholders are often at their most vulnerable and our franchisees play a crucial role in easing stress, negotiating fair settlements and ensuring properties are fully restored.

What You’ll Do


As a franchise partner, you’ll step into the role of a claim manager. Your job is to stand up for clients in negotiations with insurers, coordinate reliable contractors to carry out property repairs and ensure that every claim is managed with fairness, efficiency and care. In short, you become both a problem solver and a protector, building a profitable enterprise while making a meaningful impact.

What’s Included


For an investment of £34,995 + VAT, you’ll gain immediate access to everything you need to succeed from day one, including the tools, resources and dedicated support to set you up for long term success.
  • A proven business model with a history of profitability.
  • Intensive initial training: 10 days of head office learning and field-based mentoring.
  • Extensive ongoing support: field support, technical expertise and continued professional development.
  • Pre-booked meetings for you with referral partners who will benefit directly from working with you from day one.
  • Centralised call centre support
  • First Year Accountancy Services
  • Marketing and sales collateral to enhance client engagement.
  • Access to a nationwide network of contractors.
  • First-year access to the Trustist review platform to showcase customer feedback and build market credibility.

(Financing options are available through leading high-street banks, with full support in preparing a professional business plan.)

The Ideal Franchise Partner

This opportunity is designed for individuals with excellent communication and organisational skills who value independence but also want the reassurance of proven systems behind them. If you’re seeking a business that combines financial strength with personal fulfilment, Concept Claim Solutions offers the perfect platform.

Your future is waiting. With Concept Claim Solutions, you can build a business that truly matters for you, for your clients and for the communities you serve.

Contact us today to begin your journey:

Concept Claim Solutions News

Scaling New Heights for Ivison Trust

October 07, 2025| Franchise News
At the end of August, Concept Claim Solutions and its franchise partners took on the challenge of climbing the breathtaking heights of Snowdon, all to raise essential funds for Ivison Trust.

Celebrating Rebecca's Win and Michelle's Recognition at the EWIF Awards

September 09, 2025| Franchise News
A Landmark Moment for Concept Claims Solutions

Concept Claims Solutions: Celebrating a Double Victory at the 2025 British Claims and Modern Claims Awards

July 03, 2025| Franchise News
Concept Claims Solutions has gained significant recognition this year by winning prestigious accolades at both the British Claims Awards in June and the Modern Claims Awards in April 2025.

How Concept Claim Solutions Works: Watch Now

June 05, 2025| Franchise News
Concept Claim Solutions provides an expert claims process for policyholders experiencing property damage.

Concept Claim Solutions Shines at the 2025 Insurance Times Claims Excellence Awards

May 19, 2025| Franchise News
In a remarkable display of talent and innovation, Concept Claim Solutions is making headlines as a finalist in two prestigious categories at the 2025 Insurance Times Claims Excellence Awards.

Calling For More Women and the LGBTQ+ Community to Join the Franchise Revolution

April 28, 2025| Franchise News
The franchise sector plays a vital role in the UK economy, contributing an impressive £19.1 billion and providing exciting opportunities for aspiring entrepreneurs.

Concept Claim Solutions: How We Really Make A Difference

February 27, 2025| Franchise News
Concept Claim Solutions are home insurance claims management specialists, whose job is to make sure a policyholder gets everything they’re entitled to when making a home insurance claim.

Celebrating Women in the Insurance Industry

Concept Claim Solution is celebrating two of its franchise support team being named finalists in the upcoming Women in Insurance Awards. Michelle Mellor (Claim Manager) for the 'Claims Professional of the Year' award, while Rebecca Dean (Head of Franchise) is being recognised in the award category 'Unsung Hero Award—Service Provider'.

Leading the Way in Insurance Claims Management and Customer Service Excellence

September 19, 2024| Franchise News
Concept Claim Solutions is taking the insurance claims industry by storm this summer, recently winning two awards: "Best Insurance Claims Management Service Provider 2024 – UK" and the "Client Service Excellence Award 2024."

Concept Claim Solutions: What Does It Take?

August 29, 2024| Franchise News
Concept Claims Solutions is a proven business model and their aim is to ensure policy holders receive everything they’re entitled to when making a home insurance claim.

Concept Claims Solutions | The Franchise Partners of 2022

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Now in the 12 months of trading, Pasha could not be happier with how his franchise is performing.

With a strong pipeline of new insurance claims to manage and over £580,000 of building works in progress or completed, he recently employed two project managers to cope with the demand for the service.

“What I love about my Concept Claim Solutions franchise is that I don’t have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year!”

- Pasha, Concept Claim Solutions (South West Wales)

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Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022.

They pushed themselves out of their comfort zone to achieve greater financial security.

We’ve had an unbelievable seven months and are absolutely smashing the targets we set for the first year, so far the insurance claims we’re managing total over £700,000.

Most of the leads have been given to us by Head Office, and we are now starting to generate work from local tradespeople and through attending one networking group each week.

It was hard work initially joining a sector that you know nothing about; however, you never feel alone because the Head Office team is 100% dedicated to supporting you every step of the way.”- Zaf, Concept Claim Solutions (Twickenham)

Kevin wanted to run a business that was varied and allowed him to set the pace. For over 38 years, Kevin worked in Senior Management roles within the motor trade.

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I was attracted to the Concept Claim Solutions franchise because you genuinely get to help people. The recruitment process was simple, with good communication and a non-pressured approach. The week of induction training was first class presented in a way that was easy to understand and participate in.

This was followed up by a very informative training programme with my mentor who is a fantastic ambassador for the brand. This gave me an excellent insight into some interesting and varied claims.

The level of support from the whole team at Concept Claim Solutions is first-class. The best support I have ever had in my whole career. Given this, I would recommend the franchise to anyone with a skill set which is wide and varied. I would have no hesitation in going through the process and experience all over again.” - Kevin, Concept Claim Solutions (Wolverhampton)

Prior to joining, Steve spent 30-years working within International Business, primarily running sales and marketing operations at the Director level. Within 8 months of operation, Steve is managing in excess of 30 claims with an approximate value of £250,000.

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I was looking for an opportunity that would enable me to run my own business at a pace I choose, with limited over heads but excellent returns on investment and also in a field that could draw on my previous business experience.

The induction training at Head Office provides an invaluable introduction to building a claims management business giving access to a wealth of detailed experience gained over 21 years. The mentoring support from an established franchisee is invaluable in helping the new franchisee navigate the challenges of managing and negotiating initial claims in the early stages of business development.

Head Office provide outstanding support for all aspects of running a new franchisees business. As well as having very well-structured software tools to facilitate the claims process. The Head Office team are always available to offer guidance and advice on managing claims as well as access to an established network of proven contractors experienced in insurance property reinstatement works.

I couldn’t be more delighted with how the business is going and would most definitely recommend Concept Claim Solutions to anyone who is looking to take control over their time whilst earning great money.Steve Nuttall, Concept Claim Solutions (Hertford)

Concept Claim Solutions Testimonials
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
Zaf (Concept Claim Solutions (Twickenham))
The level of support from the whole team at Concept is first class. The best support I have ever had in my whole career. I’m already 38% ahead of the financial projections. Given this I would recommend the Concept Claim Solutions franchise to anyone with the skill set which is wide and varied, I would have no hesitation in going through the process and experience all over again".
Kevin (Wolverhampton)
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year
Pasha (Concept Claim Solutions (South West Wales))
Concept Claim Solutions Videos
VIDEO
Concept Claim Solutions | The Opportunity

Concept Claim Solutions | The Opportunity

Watch this video to learn more about the Concept Claim Solutions opportunity.
VIDEO
Conccept Claims Solutions | Franchise Information

Conccept Claims Solutions | Franchise Information

Watch this video to learn more about the Concept Claims franchise opportunity.
VIDEO
Day in the Life of a Concept Claim Solutions Franchise Partner

Day in the Life of a Concept Claim Solutions Franchise Partner

Day in the Life of a Concept Claim Solutions Franchise Partner
VIDEO
First Year as a Franchise Partner- Concept Claim Solutions

First Year as a Franchise Partner- Concept Claim Solutions

Gary Dimond recommends Concept Claim Solutions
Concept Claim Solutions Gallery
Concept Claim Solutions Gallery
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Available Locations:
Opportunities available across the UK and Ireland
Business Type:
Franchise
Minimum Investment:
£34,995
Financing Assistance
3rd Party
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