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Concept Claim Solutions

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Concept Claim Solutions Franchise Opportunity - A Stable, Purpose-Driven Business

When everything feels uncertain, choose a business that doesn’t


In today’s world, uncertainty has become the norm. Rising costs, economic pressure and changing job security are leading more people to ask:

“Where can I find real stability?”

For many, the answer isn’t in traditional employment.

It’s in building a business based on necessity, not luxury.

A Business That’s Always Needed


Concept Claim Solutions operates in a sector that doesn’t slow down when the economy does.
  • Storms don’t stop
  • Leaks don’t wait
  • Fires and accidents still happen
When property damage occurs, homeowners urgently need help navigating their insurance claims.

That’s where Concept Claim Solutions franchise partners step in.

You provide expert support at a difficult time, helping people restore not just their homes - but their peace of mind.

And importantly:
  1. Your service is typically provided at no direct cost to the homeowner
  2. Removing the biggest barrier to engagement

Strong Earning Potential & Flexibility

  • Potential earnings of up to £7,500 per month
  • Home-based and flexible working model
  • Exclusive, protected territories
  • Scalable business with long-term opportunity
You’re building a business that fits around your life, not the other way round.

A Proven, Recession-Resilient Business Model


With over 20 years of success, Concept Claim Solutions is the UK’s longest-established property claims management franchise.
  • Property claims exceed £3–£4 billion annually in the UK
  • Demand remains strong regardless of economic conditions
  • A service built on need, not discretionary spending
This is a business model designed to perform through uncertainty, not depend on stability.

What You’ll Do as a Franchise Partner


This is a relationship-led, professional service business.

You’ll:
  • Manage insurance claims on behalf of policyholders
  • Liaise with insurers, surveyors, and contractors
  • Oversee repairs from assessment through to completion
  • Ensure fair outcomes and high-quality restoration
You are the trusted point of contact guiding clients through a stressful and often complex process.

Full Support From Day One


You are never on your own.

Concept Claim Solutions provides:
  • Comprehensive 5-day induction training
  • Ongoing mentoring and technical support
  • Dedicated Business Development Manager
  • Access to experienced claims handlers and surveyors
  • Marketing support and lead generation
  • First-year accountancy support
  • Call centre services and operational infrastructure
You’ll be part of a well-established network backed by the Insurance Solutions Group (ISG).

Why Choose Concept Claim Solutions

  • Established franchise model since 2001
  • FCA-authorised business
  • National brand with proven success
  • Ranked in the Elite Franchise Top 100
  • Network of 50+ franchise partners nationwide
  • Ethical franchising standards (BFA aligned support structure)

Investment


For £34,995 + VAT, you receive a complete launch package including:
  • Training
  • Marketing materials
  • Dedicated landing page
  • Business support services
  • Access to contractor networks
Finance options are available.

Who This Is For


You don’t need previous experience in insurance or construction.

This suits individuals with:
  • Strong communication skills
  • Organisation and problem-solving ability
  • A genuine desire to help people
  • Professional or client-facing backgrounds
Many successful franchise partners come from:
  • Customer service
  • Healthcare
  • Education
  • Administration
  • Recruitment
  • Management

Build Something Stable, Meaningful, and Profitable


This is more than a business opportunity.

It’s a chance to build:
  • Financial independence
  • Long-term stability
  • A career with real purpose and impact

Take the Next Step


If you’re looking for a business that can grow with you, even in uncertain times - Concept Claim Solutions offers a proven, supported path forward!

Enquire today to speak with a Franchise Specialist and explore what your future could look like!

Scaling New Heights for Ivison Trust

At the end of August, Concept Claim Solutions and its franchise partners took on the challenge of climbing the breathtaking heights of Snowdon, all to raise essential funds for Ivison Trust.

Concept Claims Solutions Image

This dedicated charity works tirelessly to protect vulnerable children from the imminent dangers of sexual and criminal exploitation, offering vital support to families grappling with heartbreaking circumstances.

Founded in 1996 by a parent whose daughter was a victim of sexual exploitation, Ivison Trust serves as a beacon of hope for families throughout England and Wales.

Their mission is clear: to keep children safe from exploitation by working in partnership with parents, police, and family services to disrupt offenders and provide support for affected children and their parents.

Andy Wlamsley, Director at Concept Claim Solutions, said, "The climb up Snowdon was tough, but each step felt impactful, knowing we were raising funds for a crisis line. A colleague shared a harrowing experience when her teenage son was groomed at school and taken 70 miles away to a trap house, cut off from the world and forced into unimaginable situations out of sheer fear. Sadly, this tragedy is not an isolated incident; it’s happening to children all across the UK."

The urgency of this cause cannot be overstated. Alarming statistics reveal that in the 2023/24 period, 14,500 children were identified as at risk of criminal exploitation, including devastating "county lines" operations—a likely gross underestimate. The National Youth Agency reported that as recently as 2020, 60,000 young people were involved with gangs or had gang-affiliated siblings.

Children are often groomed in what you would consider a safe space, such as schools, violating trust and leaving lasting scars on innocent victims. It’s understandable to believe that these horrifying realities won’t touch your own family. However, the stark truth is that it is happening every day, affecting parents who love their children deeply.

Criminal gangs are sophisticated in their methods and use other children to gain the trust of the child before introducing them to people who manipulate and coerce.

Ivison Trust addresses these challenges with a comprehensive support system. They offer direct family assistance and confidential guidance. Additionally, they provide essential training for professionals in social care, police, and education, ensuring a trauma-informed and family-centred approach that fosters meaningful connections and drives positive change.

Local businesses, clubs, and organisations have a unique opportunity to make a meaningful impact by supporting Ivison Trust.

By engaging in fundraising events or creating enduring partnerships, you have the power to raise crucial awareness and support for children in your community. You can play a transformative role in the lives of children and their families, making a profound and lasting impact.

Concept Claim Solutions Success Stories

Jason’s Journey to Building a Thriving Concept Claim Solutions Franchise

After years spent managing projects, coordinating teams, and overseeing operations, Jason reached a point where he wanted to channel his experience into building something for himself, a business with long-term potential and financial security.

Pierre Guy: Where Commercial Insight Meets Real-World Judgement in Building Insurance Claims

When a property suffers a major loss, the impact rarely stops at the damage itself. It quickly extends into cash flow, disrupts operations and places immediate pressure on decisions that carry long-term consequences.

Franchisee Spotlight: Adam Millard – Concept Claim Solutions (Plymouth & Torquay)

When Adam Millard joined Concept Claim Solutions in September 2023, his goal was simple: to create a successful business that delivered genuine value to clients while providing long-term security for his family. Just over two years later, that ambition is already paying off.

Jefferson’s Journey with Concept Claim Solutions

January 12, 2026| Franchisee Success Stories
Every journey into franchising starts somewhere. For Jefferson, it began with becoming a dad.

How Leon Friend Turned Franchises into a Community Powerhouse

September 22, 2025| Franchisee Success Stories
Entrepreneurship can be a gamble — but Leon Friend has stacked the odds in his favour. Based in the Kent and Medway area, Leon has made it his mission to build businesses that serve not just customers, but neighbours, families, and future generations.

From University to Franchisee: Junaid Shan’s Journey

February 11, 2025| Franchisee Success Stories
Junaid Shan is making a remarkable impact in the business world. Growing up in the west of Newcastle, he joined Concept Claim Solutions as a Franchisee in 2022, the same year he completed his degree in accountancy.

Customer Service Excellence at Concept Claim Solutions!

February 11, 2025| Franchisee Success Stories
Experiencing a disaster at home – be it a burst pipe, fire, accidental damage, or storm damage – can leave you feeling overwhelmed, and the journey to recovery is rarely straightforward.

Concept Claims Solutions: A day in the life of a Franchisee!

August 06, 2024| Franchise Success Stories
Concept Claims Solutions are home insurance claims management specialists, who’s job is to make sure a policyholder get’s everything they’re entitled to when making a home insurance claim.

Celebrating 10 Years as a Concept Franchise Partner

We are thrilled to celebrate Colin's ten-year milestone as a Concept franchise partner.

Why Being a Franchise Partner for Concept Claim Solutions is the Best Decision I Ever Made

January 31, 2024
“My name is Pasha, and I am a franchise partner for Concept Claim Solutions (South West Wales)."
Concept Claim Solutions Testimonials
The support and tools make running the business simple, and the team is always there when needed. I enjoy the work, I’m proud of the impact I make, and I’m very satisfied with my decision to join Concept Claim Solutions. It’s a great option for anyone who values flexibility and long-term income.
Adam Millard Concept Claim Solutions (Torquay and Plymouth)
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
Zaf (Concept Claim Solutions (Twickenham))
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year
Pasha (Concept Claim Solutions (South West Wales))
Concept Claim Solutions Videos
Middlesbrough’s Power Duo: 3 Years of Franchise Growth with Concept Claim Solutions

Middlesbrough’s Power Duo: 3 Years of Franchise Growth with Concept Claim Solutions

Nadia and Junaid, franchisee and manager of Concept Claim Solutions Middlesbrough, share their experience after over three successful years in business.
How Paul’s Franchise Stays Ahead in a Competitive Market

How Paul’s Franchise Stays Ahead in a Competitive Market

Paul Cheetham shares his journey as a Concept Claim Solutions franchisee covering Wigan and Bolton.
From Claims to Clarity: Why Concept Is the Franchise to Watch

From Claims to Clarity: Why Concept Is the Franchise to Watch

Rebecca, Head of Franchise at Concept Claim Solutions, offers a candid look into what makes this business model so compelling.
From Taunton to Triumph: James’s Franchise Journey with Concept Claim Solutions

From Taunton to Triumph: James’s Franchise Journey with Concept Claim Solutions

James shares his experience of launching and growing his Concept Claim Solutions franchise in Taunton.
VIDEO
Concept Claim Solutions | The Opportunity

Concept Claim Solutions | The Opportunity

Watch this video to learn more about the Concept Claim Solutions opportunity.
VIDEO
Conccept Claims Solutions | Franchise Information

Conccept Claims Solutions | Franchise Information

Watch this video to learn more about the Concept Claims franchise opportunity.
VIDEO
Day in the Life of a Concept Claim Solutions Franchise Partner

Day in the Life of a Concept Claim Solutions Franchise Partner

Day in the Life of a Concept Claim Solutions Franchise Partner
VIDEO
First Year as a Franchise Partner- Concept Claim Solutions

First Year as a Franchise Partner- Concept Claim Solutions

Gary Dimond recommends Concept Claim Solutions
Concept Claim Solutions Gallery
Concept Claim Solutions Gallery
Concept Claim Solutions Image
Available Locations:
Opportunities available across the UK and Ireland
Business Type:
Franchise
Minimum Investment:
£15,000 + Funding
Financing Assistance
3rd Party
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