Turn Insurance Challenges into Business Success with Concept Claim Solutions
Why the Concept Claim Solutions Franchise Works
For over two decades, our franchise partners have built profitable, resilient businesses in a sector that continues to thrive regardless of the economic climate. With property damage claims now worth more than £4 billion annually, the scale of opportunity has never been greater. In 2023 alone, insurers paid out an average of £13 million every day in property damage claims across the UK.
Home insurance claims reached £2.55 billion, marking a nearly 10% increase from 2022. Of this, £573 million was attributed to weather related damage, the highest figure on record. Storms accounted for £133 million, flooding for £286 million and burst pipes for £153 million. Businesses were hit hard as well, making £443 million in weather-related claims, while fire damage remained the top peril for companies at a staggering £880 million.
This is a market where the need for skilled claim managers is undeniable. Policyholders are often at their most vulnerable and our franchisees play a crucial role in easing stress, negotiating fair settlements and ensuring properties are fully restored.
What You’ll Do
As a franchise partner, you’ll step into the role of a claim manager. Your job is to stand up for clients in negotiations with insurers, coordinate reliable contractors to carry out property repairs and ensure that every claim is managed with fairness, efficiency and care. In short, you become both a problem solver and a protector, building a profitable enterprise while making a meaningful impact.
What’s Included
For an investment of £34,995 + VAT, you’ll gain immediate access to everything you need to succeed from day one, including the tools, resources and dedicated support to set you up for long term success.
- A proven business model with a history of profitability.
- Intensive initial training: 10 days of head office learning and field-based mentoring.
- Extensive ongoing support: field support, technical expertise and continued professional development.
- Pre-booked meetings for you with referral partners who will benefit directly from working with you from day one.
- Centralised call centre support
- First Year Accountancy Services
- Marketing and sales collateral to enhance client engagement.
- Access to a nationwide network of contractors.
- First-year access to the Trustist review platform to showcase customer feedback and build market credibility.
(Financing options are available through leading high-street banks, with full support in preparing a professional business plan.)
The Ideal Franchise Partner
This opportunity is designed for individuals with excellent communication and organisational skills who value independence but also want the reassurance of proven systems behind them. If you’re seeking a business that combines financial strength with personal fulfilment, Concept Claim Solutions offers the perfect platform.Your future is waiting. With Concept Claim Solutions, you can build a business that truly matters for you, for your clients and for the communities you serve.
Contact us today to begin your journey:
Concept Claims Solutions: Celebrating a Double Victory at the 2025 British Claims and Modern Claims Awards
Concept Claims Solutions has gained significant recognition this year by winning prestigious accolades at both the British Claims Awards in June and the Modern Claims Awards in April 2025.
Inspired by these achievements, we are driven to redefine excellence and continue making a meaningful impact on the lives of our customers and the communities we serve.
British Claims Awards - Outstanding Services to Policyholders
The atmosphere at the British Claims Awards was electric, held at the stunning Leonardo Hotel in London, the event celebrates the very best in insurance claims services, highlighting the incredible achievements of professionals and organisations.
We were honoured to stand among all the finalists in this category: The Alternative Accommodation Agency, FM, Purbeck Personal Guarantee Insurance, Tysers, and Zurich Insurance.
Receiving the "Outstanding Service to Policyholders" award reflects our core values: integrity, inclusion, accountability, and a strong commitment to a customer-first approach. We take pride in being responsive and providing high-quality repairs, continually striving to build trust and offer reassurance.
As a leading national loss assessor and building repair network, our mission is to provide exemplary support to clients during their most challenging times. Whether they're dealing with the aftermath of a devastating fire, the chaos following a storm, or the complexities of managing leaks, our team is here to guide them through every step of the process. We handle all communications with the insurer and manage the repairs, aiming to reduce stress and save time, while also striving to expedite the claims process.
Modern Claims Awards - Giving Back to Charity Award
The Modern Claims Awards was an unforgettable evening held at the spectacular Rum Warehouse in Liverpool. The event highlighted the importance of inclusion and collaboration within our industry, showcasing every aspect of the claims ecosystem.
Among the other finalists in the "Giving Back to Charity" category were Aviva, Insurancewith, QuestGates Ltd, S&G Response, and Ansvar Insurance.
Receiving the "Giving Back to Charity" award is especially meaningful to us, as we are deeply committed to social responsibility.
We are thankful for the opportunity to support the Ivison Trust, a national charity dedicated to raising awareness and advocating for policy changes to better support the victims of child criminal and sexual exploitation. In a world where vulnerability often overshadows hope, we at Concept Claims Solutions are passionate about creating pathways to empowerment and sustainable change.
Looking Forward: A Bright Tomorrow
As we look to the future, our commitment to enhancing customer service and corporate responsibility remains steadfast, underpinned by the trust our clients, partners, and supporters place in us.
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
The level of support from the whole team at Concept is first class. The best support I have ever had in my whole career. I’m already 38% ahead of the financial projections. Given this I would recommend the Concept Claim Solutions franchise to anyone with the skill set which is wide and varied, I would have no hesitation in going through the process and experience all over again".
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year
Concept Claim Solutions | The Opportunity
Conccept Claims Solutions | Franchise Information
Day in the Life of a Concept Claim Solutions Franchise Partner
First Year as a Franchise Partner- Concept Claim Solutions
