Turn Insurance Challenges into Business Success with Concept Claim Solutions
Why the Concept Claim Solutions Franchise Works
For over two decades, our franchise partners have built profitable, resilient businesses in a sector that continues to thrive regardless of the economic climate. With property damage claims now worth more than £4 billion annually, the scale of opportunity has never been greater. In 2023 alone, insurers paid out an average of £13 million every day in property damage claims across the UK.
Home insurance claims reached £2.55 billion, marking a nearly 10% increase from 2022. Of this, £573 million was attributed to weather related damage, the highest figure on record. Storms accounted for £133 million, flooding for £286 million and burst pipes for £153 million. Businesses were hit hard as well, making £443 million in weather-related claims, while fire damage remained the top peril for companies at a staggering £880 million.
This is a market where the need for skilled claim managers is undeniable. Policyholders are often at their most vulnerable and our franchisees play a crucial role in easing stress, negotiating fair settlements and ensuring properties are fully restored.
What You’ll Do
As a franchise partner, you’ll step into the role of a claim manager. Your job is to stand up for clients in negotiations with insurers, coordinate reliable contractors to carry out property repairs and ensure that every claim is managed with fairness, efficiency and care. In short, you become both a problem solver and a protector, building a profitable enterprise while making a meaningful impact.
What’s Included
For an investment of £34,995 + VAT, you’ll gain immediate access to everything you need to succeed from day one, including the tools, resources and dedicated support to set you up for long term success.
- A proven business model with a history of profitability.
- Intensive initial training: 10 days of head office learning and field-based mentoring.
- Extensive ongoing support: field support, technical expertise and continued professional development.
- Pre-booked meetings for you with referral partners who will benefit directly from working with you from day one.
- Centralised call centre support
- First Year Accountancy Services
- Marketing and sales collateral to enhance client engagement.
- Access to a nationwide network of contractors.
- First-year access to the Trustist review platform to showcase customer feedback and build market credibility.
(Financing options are available through leading high-street banks, with full support in preparing a professional business plan.)
The Ideal Franchise Partner
This opportunity is designed for individuals with excellent communication and organisational skills who value independence but also want the reassurance of proven systems behind them. If you’re seeking a business that combines financial strength with personal fulfilment, Concept Claim Solutions offers the perfect platform.Your future is waiting. With Concept Claim Solutions, you can build a business that truly matters for you, for your clients and for the communities you serve.
Contact us today to begin your journey:
Finalist in 'Franchisee Trailblazer' Category at the HSBC British Franchise Awards 2023

This year, we were thrilled to celebrate the success of Gary Dimond, the franchise partner of Concept Claim Solutions in Belfast, who was a finalist in the highly competitive "Franchisee Trailblazer" category.

Along with his wife Helen and the Concept Claim Solutions team, we came together to celebrate Gary's achievements. The event was fabulous and great fun from start to finish, and we were delighted to see Gary recognised for his hard work and dedication.
Gary's positive can-do attitude and proactive, empathetic style have been instrumental in driving the success of his franchise. He has exceeded ambitious claim settlement targets and secured a notable national referral partnership, thanks to his customer-centric approach and passion for delivering exceptional service. The 5-star reviews on Google are a testament to his outstanding qualities, which have earned him the recognition he deserves.
Gary's story is an inspiration to all aspiring franchisees, showing that success is achievable with dedication, hard work, and a customer-centric approach. It highlights the significant impact that franchise partners can have on their communities, and we are proud to have him as part of the Concept Claim Solutions team.
At Concept Support, we are committed to empowering franchisees to achieve their full potential and to delivering exceptional service that exceeds their expectations. We believe that by recognizing and celebrating the success of franchisees like Gary, we can inspire others to achieve great things and help drive the success of the franchise industry as a whole.

In conclusion, we would like to congratulate Gary on his well-deserved recognition at the BFA HSBC Annual British Franchise Awards, and we look forward to celebrating many more successes in the years to come.
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
The level of support from the whole team at Concept is first class. The best support I have ever had in my whole career. I’m already 38% ahead of the financial projections. Given this I would recommend the Concept Claim Solutions franchise to anyone with the skill set which is wide and varied, I would have no hesitation in going through the process and experience all over again".
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year


Concept Claim Solutions | The Opportunity


Conccept Claims Solutions | Franchise Information


Day in the Life of a Concept Claim Solutions Franchise Partner

