Sarah & Jamie’s Franchise Journey: Celebrating 5-Year Renewal

Concept Claim Solutions Franchise Opportunity - A Stable, Purpose-Driven Business

When everything feels uncertain, choose a business that doesn’t

In today’s world, uncertainty has become the norm. Rising costs, economic pressure and changing job security are leading more people to ask:

“Where can I find real stability?”

For many, the answer isn’t in traditional employment.

It’s in building a business based on necessity, not luxury.

A Business That’s Always Needed

Concept Claim Solutions operates in a sector that doesn’t slow down when the economy does.

Storms don’t stop
Leaks don’t wait
Fires and accidents still happen

When property damage occurs, homeowners urgently need help navigating their insurance claims.

That’s where Concept Claim Solutions franchise partners step in.

You provide expert support at a difficult time, helping people restore not just their homes - but their peace of mind.

And importantly:

Your service is typically provided at no direct cost to the homeowner
Removing the biggest barrier to engagement

Strong Earning Potential & Flexibility

Potential earnings of up to £7,500 per month
Home-based and flexible working model
Exclusive, protected territories
Scalable business with long-term opportunity

You’re building a business that fits around your life, not the other way round.

A Proven, Recession-Resilient Business Model

With over 20 years of success, Concept Claim Solutions is the UK’s longest-established property claims management franchise.

Property claims exceed £3–£4 billion annually in the UK
Demand remains strong regardless of economic conditions
A service built on need, not discretionary spending

This is a business model designed to perform through uncertainty, not depend on stability.

What You’ll Do as a Franchise Partner

This is a relationship-led, professional service business.

You’ll:

Manage insurance claims on behalf of policyholders
Liaise with insurers, surveyors, and contractors
Oversee repairs from assessment through to completion
Ensure fair outcomes and high-quality restoration

You are the trusted point of contact guiding clients through a stressful and often complex process.

Full Support From Day One

You are never on your own.

Concept Claim Solutions provides:

Comprehensive 5-day induction training
Ongoing mentoring and technical support
Dedicated Business Development Manager
Access to experienced claims handlers and surveyors
Marketing support and lead generation
First-year accountancy support
Call centre services and operational infrastructure

You’ll be part of a well-established network backed by the Insurance Solutions Group (ISG).

Why Choose Concept Claim Solutions

Established franchise model since 2001
FCA-authorised business
National brand with proven success
Ranked in the Elite Franchise Top 100
Network of 50+ franchise partners nationwide
Ethical franchising standards (BFA aligned support structure)

Investment

For £34,995 + VAT, you receive a complete launch package including:

Training
Marketing materials
Dedicated landing page
Business support services
Access to contractor networks

Finance options are available.

Who This Is For

You don’t need previous experience in insurance or construction.

This suits individuals with:

Strong communication skills
Organisation and problem-solving ability
A genuine desire to help people
Professional or client-facing backgrounds

Many successful franchise partners come from:

Customer service
Healthcare
Education
Administration
Recruitment
Management

Build Something Stable, Meaningful, and Profitable

This is more than a business opportunity.

It’s a chance to build:

Financial independence
Long-term stability
A career with real purpose and impact

Take the Next Step

If you’re looking for a business that can grow with you, even in uncertain times - Concept Claim Solutions offers a proven, supported path forward!

Enquire today to speak with a Franchise Specialist and explore what your future could look like!

Concept Claim Solutions News

Sarah & Jamie’s Franchise Journey: Celebrating 5-Year Renewal

February 11, 2025

At the end of 2024, Jamie and Sarah Golding renewed their Franchise Agreement with Concept Claim Solutions for another five years. The couple have recently shared their insights on their journey & the motivations behind their commitment to this successful partnership in a recent review.

Reflecting on their experiences since joining the franchise, Sarah said:

“As a self-employed married couple with a young family, it is crucial for us to have as much stability and structure as possible. Being part of a franchise provides this stability, along with the freedom to run our own business while maintaining flexibility around childcare.”

Jamie added, “We enjoy having the autonomy of running our own business and being our own bosses, as well as the benefits of being part of a nationwide network. This includes receiving more leads & gaining increased knowledge on how to operate successfully, allowing us to provide the best experience for our customers.”

Jamie and Sarah have many achievements to celebrate!

“We’re particularly proud of starting a business and growing it with increased turnover and profit year after year!” Jamie shared.

Other milestones include negotiating significantly higher settlement offers for clients, expertly managing renovation projects & building a strong social media presence.

It’s not always been easy!

They have occasionally faced challenges in understanding the evolving FCA regulations.

“One of the reasons for renewing is that Concept, as our Principal Firm, assists us in navigating these updates. This ensures that we operate within the FCA’s guidelines & that our customers are treated fairly by their insurance companies” Sarah said.

Community engagement has also been a significant aspect of their business ethos. They plan to continue their charitable efforts by making donations every Christmas & participating in local fundraising events, such as those organised by the Oxford Business Pillar.

“We have supported Peeple, an Oxford charity that helps young families & children with their learning and development. Additionally, we have made donations to the Nasio Trust, which supports orphaned children in Kenya.” Sarah shared.

As Sarah and Jamie look to the future, they have a clear vision for growth:

“We would like to take on more work and eventually expand our company to meet the demands of a larger workload” Jamie explained.

Their strategy involves delivering exceptional service to referral partners, maintain flexibility in their coverage area, and actively exploring additional ways to generate leads within their local community.

As they embark on this next chapter, their focus on stability, charity & strong relationships sets a remarkable precedent for aspiring franchisees. Together with Sarah and Jamie, we look forward to achieving new heights and creating lasting memories in the years to come!

If you would like to start making a difference in your local community with a Concept Claim Solutions franchise, CLICK BELOW to get in touch!

Concept Claim Solutions Testimonials

The support and tools make running the business simple, and the team is always there when needed. I enjoy the work, I’m proud of the impact I make, and I’m very satisfied with my decision to join Concept Claim Solutions. It’s a great option for anyone who values flexibility and long-term income.

Adam Millard Concept Claim Solutions (Torquay and Plymouth)

Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."

Zaf (Concept Claim Solutions (Twickenham))

Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year