Sarah & Jamie’s Franchise Journey: Celebrating 5-Year Renewal

Turn Insurance Challenges into Business Success with Concept Claim Solutions

Imagine building a business that not only delivers real financial freedom but also makes a genuine difference in people’s lives. At Concept Claim Solutions, we provide the tools, training and brand reputation to help you transform uncertainty into opportunity for both yourself and the customers you support.

Why the Concept Claim Solutions Franchise Works

For over two decades, our franchise partners have built profitable, resilient businesses in a sector that continues to thrive regardless of the economic climate. With property damage claims now worth more than £4 billion annually, the scale of opportunity has never been greater. In 2023 alone, insurers paid out an average of £13 million every day in property damage claims across the UK.

Home insurance claims reached £2.55 billion, marking a nearly 10% increase from 2022. Of this, £573 million was attributed to weather related damage, the highest figure on record. Storms accounted for £133 million, flooding for £286 million and burst pipes for £153 million. Businesses were hit hard as well, making £443 million in weather-related claims, while fire damage remained the top peril for companies at a staggering £880 million.

This is a market where the need for skilled claim managers is undeniable. Policyholders are often at their most vulnerable and our franchisees play a crucial role in easing stress, negotiating fair settlements and ensuring properties are fully restored.

What You’ll Do

As a franchise partner, you’ll step into the role of a claim manager. Your job is to stand up for clients in negotiations with insurers, coordinate reliable contractors to carry out property repairs and ensure that every claim is managed with fairness, efficiency and care. In short, you become both a problem solver and a protector, building a profitable enterprise while making a meaningful impact.

What’s Included

For an investment of £34,995 + VAT, you’ll gain immediate access to everything you need to succeed from day one, including the tools, resources and dedicated support to set you up for long term success.

A proven business model with a history of profitability.
Intensive initial training: 10 days of head office learning and field-based mentoring.
Extensive ongoing support: field support, technical expertise and continued professional development.
Pre-booked meetings for you with referral partners who will benefit directly from working with you from day one.
Centralised call centre support
First Year Accountancy Services
Marketing and sales collateral to enhance client engagement.
Access to a nationwide network of contractors.
First-year access to the Trustist review platform to showcase customer feedback and build market credibility.

(Financing options are available through leading high-street banks, with full support in preparing a professional business plan.)

The Ideal Franchise Partner

This opportunity is designed for individuals with excellent communication and organisational skills who value independence but also want the reassurance of proven systems behind them. If you’re seeking a business that combines financial strength with personal fulfilment, Concept Claim Solutions offers the perfect platform.

Your future is waiting. With Concept Claim Solutions, you can build a business that truly matters for you, for your clients and for the communities you serve.

Contact us today to begin your journey:

Concept Claim Solutions News

Sarah & Jamie’s Franchise Journey: Celebrating 5-Year Renewal

February 11, 2025

At the end of 2024, Jamie and Sarah Golding renewed their Franchise Agreement with Concept Claim Solutions for another five years. The couple have recently shared their insights on their journey & the motivations behind their commitment to this successful partnership in a recent review.

Reflecting on their experiences since joining the franchise, Sarah said:

“As a self-employed married couple with a young family, it is crucial for us to have as much stability and structure as possible. Being part of a franchise provides this stability, along with the freedom to run our own business while maintaining flexibility around childcare.”

Jamie added, “We enjoy having the autonomy of running our own business and being our own bosses, as well as the benefits of being part of a nationwide network. This includes receiving more leads & gaining increased knowledge on how to operate successfully, allowing us to provide the best experience for our customers.”

Jamie and Sarah have many achievements to celebrate!

“We’re particularly proud of starting a business and growing it with increased turnover and profit year after year!” Jamie shared.

Other milestones include negotiating significantly higher settlement offers for clients, expertly managing renovation projects & building a strong social media presence.

It’s not always been easy!

They have occasionally faced challenges in understanding the evolving FCA regulations.

“One of the reasons for renewing is that Concept, as our Principal Firm, assists us in navigating these updates. This ensures that we operate within the FCA’s guidelines & that our customers are treated fairly by their insurance companies” Sarah said.

Community engagement has also been a significant aspect of their business ethos. They plan to continue their charitable efforts by making donations every Christmas & participating in local fundraising events, such as those organised by the Oxford Business Pillar.

“We have supported Peeple, an Oxford charity that helps young families & children with their learning and development. Additionally, we have made donations to the Nasio Trust, which supports orphaned children in Kenya.” Sarah shared.

As Sarah and Jamie look to the future, they have a clear vision for growth:

“We would like to take on more work and eventually expand our company to meet the demands of a larger workload” Jamie explained.

Their strategy involves delivering exceptional service to referral partners, maintain flexibility in their coverage area, and actively exploring additional ways to generate leads within their local community.

As they embark on this next chapter, their focus on stability, charity & strong relationships sets a remarkable precedent for aspiring franchisees. Together with Sarah and Jamie, we look forward to achieving new heights and creating lasting memories in the years to come!

If you would like to start making a difference in your local community with a Concept Claim Solutions franchise, CLICK BELOW to get in touch!

Concept Claim Solutions Testimonials

Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."

Zaf (Concept Claim Solutions (Twickenham))

The level of support from the whole team at Concept is first class. The best support I have ever had in my whole career. I’m already 38% ahead of the financial projections. Given this I would recommend the Concept Claim Solutions franchise to anyone with the skill set which is wide and varied, I would have no hesitation in going through the process and experience all over again".

Kevin (Wolverhampton)

Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year