Turn Insurance Challenges into Business Success with Concept Claim Solutions
Why the Concept Claim Solutions Franchise Works
For over two decades, our franchise partners have built profitable, resilient businesses in a sector that continues to thrive regardless of the economic climate. With property damage claims now worth more than £4 billion annually, the scale of opportunity has never been greater. In 2023 alone, insurers paid out an average of £13 million every day in property damage claims across the UK.
Home insurance claims reached £2.55 billion, marking a nearly 10% increase from 2022. Of this, £573 million was attributed to weather related damage, the highest figure on record. Storms accounted for £133 million, flooding for £286 million and burst pipes for £153 million. Businesses were hit hard as well, making £443 million in weather-related claims, while fire damage remained the top peril for companies at a staggering £880 million.
This is a market where the need for skilled claim managers is undeniable. Policyholders are often at their most vulnerable and our franchisees play a crucial role in easing stress, negotiating fair settlements and ensuring properties are fully restored.
What You’ll Do
As a franchise partner, you’ll step into the role of a claim manager. Your job is to stand up for clients in negotiations with insurers, coordinate reliable contractors to carry out property repairs and ensure that every claim is managed with fairness, efficiency and care. In short, you become both a problem solver and a protector, building a profitable enterprise while making a meaningful impact.
What’s Included
For an investment of £34,995 + VAT, you’ll gain immediate access to everything you need to succeed from day one, including the tools, resources and dedicated support to set you up for long term success.
- A proven business model with a history of profitability.
- Intensive initial training: 10 days of head office learning and field-based mentoring.
- Extensive ongoing support: field support, technical expertise and continued professional development.
- Pre-booked meetings for you with referral partners who will benefit directly from working with you from day one.
- Centralised call centre support
- First Year Accountancy Services
- Marketing and sales collateral to enhance client engagement.
- Access to a nationwide network of contractors.
- First-year access to the Trustist review platform to showcase customer feedback and build market credibility.
(Financing options are available through leading high-street banks, with full support in preparing a professional business plan.)
The Ideal Franchise Partner
This opportunity is designed for individuals with excellent communication and organisational skills who value independence but also want the reassurance of proven systems behind them. If you’re seeking a business that combines financial strength with personal fulfilment, Concept Claim Solutions offers the perfect platform.Your future is waiting. With Concept Claim Solutions, you can build a business that truly matters for you, for your clients and for the communities you serve.
Contact us today to begin your journey:
Concept Claim Solutions: Highlights From 2023
They proudly received the highly coveted 5-Star Franchisee Satisfaction Award and were honoured to be selected as finalists in not one, but two categories of the prestigious Quality Franchise Association Virtual Awards - 'Franchisor of the Year' and 'Best Adaptation to Change'. Furthermore, they achieved 37th position in the Elite Top 100 Franchise Awards.
In November 2023, the support team celebrated with franchise partner Gary Dimond at the BFA HSBC Franchise Awards. Gary was a finalist for the Franchisee Trailblazer Award as he was among the first to embrace Concept Claim Solution's new operating model and forward-thinking vision in 2022.
One of the significant changes in the model was the Head Office providing franchise partners with contractors. The enhancements to the model resulted in exceptional outcomes in 2023, with two new franchise businesses achieving total claims settlements of over a million in their first year.
Franchise recruitment experienced a surge in activity, and they were pleased to have welcomed a record number of talented professionals as franchise partners. Additionally, the referral partner programme exceeded expectations in generating claim leads for their franchise partners.
To maintain the high levels of support, the support team was substantially increased to ensure that they continue to provide the best possible service to their franchise partners and customers. Looking ahead, Concept Claim Solutions remains dedicated to providing the best level of support to its franchise partners, helping them achieve the financial freedom and work-life balance they desire.
The Financial Conduct Authority granted the company direct authorisation for insurance claims management, which is going to further streamline processes and give significant benefits to the franchise network and customers alike.
Michelle, the company's Claims Manager, was appointed as the President of a Local Chartered Insurance Institute. This keeps the network up-to-date with the latest trends in the insurance sector and demonstrates the company's devotion to ethical claims management.
Concept Claim Solution is particularly proud of supporting local councils in establishing and hosting weekly Parent Support Groups in 2023. These groups are designed to assist parents and caregivers whose children have been victims of criminal and sexual exploitation.
As an integral part of Concept Claim Solution's commitment to community involvement, the franchise partner and Head Office team are planning to increase their support for Ivison Trust, which is dedicated to helping victims of child sexual and criminal exploitation, as well as other charitable organisations.
Concept Claim Solutions could be the perfect franchise if you are looking to make a difference in people's lives while building a successful business. With the company's continued growth and excellent performance, there has never been a better time to join!
If you are interested in finding out more, please contact the recruitment team today. They will be happy to answer any questions and guide you through the process of becoming a successful franchise partner.
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
The level of support from the whole team at Concept is first class. The best support I have ever had in my whole career. I’m already 38% ahead of the financial projections. Given this I would recommend the Concept Claim Solutions franchise to anyone with the skill set which is wide and varied, I would have no hesitation in going through the process and experience all over again".
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year
Concept Claim Solutions | The Opportunity
Conccept Claims Solutions | Franchise Information
Day in the Life of a Concept Claim Solutions Franchise Partner
First Year as a Franchise Partner- Concept Claim Solutions
