Turn Insurance Challenges into Business Success with Concept Claim Solutions
Why the Concept Claim Solutions Franchise Works
For over two decades, our franchise partners have built profitable, resilient businesses in a sector that continues to thrive regardless of the economic climate. With property damage claims now worth more than £4 billion annually, the scale of opportunity has never been greater. In 2023 alone, insurers paid out an average of £13 million every day in property damage claims across the UK.
Home insurance claims reached £2.55 billion, marking a nearly 10% increase from 2022. Of this, £573 million was attributed to weather related damage, the highest figure on record. Storms accounted for £133 million, flooding for £286 million and burst pipes for £153 million. Businesses were hit hard as well, making £443 million in weather-related claims, while fire damage remained the top peril for companies at a staggering £880 million.
This is a market where the need for skilled claim managers is undeniable. Policyholders are often at their most vulnerable and our franchisees play a crucial role in easing stress, negotiating fair settlements and ensuring properties are fully restored.
What You’ll Do
As a franchise partner, you’ll step into the role of a claim manager. Your job is to stand up for clients in negotiations with insurers, coordinate reliable contractors to carry out property repairs and ensure that every claim is managed with fairness, efficiency and care. In short, you become both a problem solver and a protector, building a profitable enterprise while making a meaningful impact.
What’s Included
For an investment of £34,995 + VAT, you’ll gain immediate access to everything you need to succeed from day one, including the tools, resources and dedicated support to set you up for long term success.
- A proven business model with a history of profitability.
- Intensive initial training: 10 days of head office learning and field-based mentoring.
- Extensive ongoing support: field support, technical expertise and continued professional development.
- Pre-booked meetings for you with referral partners who will benefit directly from working with you from day one.
- Centralised call centre support
- First Year Accountancy Services
- Marketing and sales collateral to enhance client engagement.
- Access to a nationwide network of contractors.
- First-year access to the Trustist review platform to showcase customer feedback and build market credibility.
(Financing options are available through leading high-street banks, with full support in preparing a professional business plan.)
The Ideal Franchise Partner
This opportunity is designed for individuals with excellent communication and organisational skills who value independence but also want the reassurance of proven systems behind them. If you’re seeking a business that combines financial strength with personal fulfilment, Concept Claim Solutions offers the perfect platform.Your future is waiting. With Concept Claim Solutions, you can build a business that truly matters for you, for your clients and for the communities you serve.
Contact us today to begin your journey:
What are the top 5 skills required to successfully run your own insurance claims franchise?
The crucial step is to identify and prioritise these attributes. Whilst everyone may not excel in each area, recognising their significance can enhance your abilities and contribute to the long-term growth and success of your business.
Concept Claim Solutions is looking for franchise partners who have a real passion for effectively managing insurance claims. They have identified the top five qualities that they believe are crucial to attaining success:
1. Excellent Interpersonal Skills
Having exceptional interpersonal skills is a crucial requirement for the franchise business. During the aftermath of a disaster, such as a flood or fire, individuals may feel isolated, powerless, and uncertain about their next steps. Maintaining consistent communication with customers, contractors, and the insurance company is of utmost importance to build trust and ensure smooth operations.

2. Coachability
It’s essential to be receptive to guidance and open to receiving constructive feedback. Many individuals who join do not possess any prior knowledge about construction or insurance. However, rest assured you will be provided with the best ongoing technical support to assist you throughout every step of the process, from how to negotiate with the insurers to assessing the damage to the property and managing the building works.

3. Organisational Skills
Managing insurance claims requires both speed and accuracy, regardless of the claim amount. Whether it's a £10,000 escape of water claim or a £100,000 fire claim, it's crucial to have excellent organisational skills to ensure prompt restoration of the customer's property. Head Office will instruct and manage reliable contractors, leaving you free to concentrate on meeting your customers' needs.
4. Consciousness
The Financial Conduct Authority maintains a close watch on the management of insurance claims to ensure that professionalism and adherence to regulations are upheld. As your trusted partner, Concept Claim Solutions are committed to providing unwavering support to make the claims process as seamless as possible. It is imperative that you maintain meticulous and accurate records, and act with utmost integrity throughout the entire process.
5. Drive & Motivation
Having a genuine passion for helping others can truly impact your success as a franchise owner. It provides the drive to overcome obstacles and reach your full potential. Though starting a business requires a lot of dedication, selecting the right franchise can ensure positive results. With hard work, your persistence will ultimately lead to great rewards.

If Concept Claim Solutions aligns with your personal skills, we strongly urge you to explore the abundant benefits that come with being a franchise partner. You'll not only have the chance to positively impact people's lives, but you'll also have the potential to reap substantial financial rewards.
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
The level of support from the whole team at Concept is first class. The best support I have ever had in my whole career. I’m already 38% ahead of the financial projections. Given this I would recommend the Concept Claim Solutions franchise to anyone with the skill set which is wide and varied, I would have no hesitation in going through the process and experience all over again".
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year


Concept Claim Solutions | The Opportunity


Conccept Claims Solutions | Franchise Information


Day in the Life of a Concept Claim Solutions Franchise Partner

