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Concept Claim Solutions

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Start a Concept Claim Solutions Franchise

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Turn Insurance Challenges into Business Success with Concept Claim Solutions

Imagine building a business that not only delivers real financial freedom but also makes a genuine difference in people’s lives. At Concept Claim Solutions, we provide the tools, training and brand reputation to help you transform uncertainty into opportunity for both yourself and the customers you support.

Why the Concept Claim Solutions Franchise Works


For over two decades, our franchise partners have built profitable, resilient businesses in a sector that continues to thrive regardless of the economic climate. With property damage claims now worth more than £4 billion annually, the scale of opportunity has never been greater. In 2023 alone, insurers paid out an average of £13 million every day in property damage claims across the UK.

Home insurance claims reached £2.55 billion, marking a nearly 10% increase from 2022. Of this, £573 million was attributed to weather related damage, the highest figure on record. Storms accounted for £133 million, flooding for £286 million and burst pipes for £153 million. Businesses were hit hard as well, making £443 million in weather-related claims, while fire damage remained the top peril for companies at a staggering £880 million.

This is a market where the need for skilled claim managers is undeniable. Policyholders are often at their most vulnerable and our franchisees play a crucial role in easing stress, negotiating fair settlements and ensuring properties are fully restored.

What You’ll Do


As a franchise partner, you’ll step into the role of a claim manager. Your job is to stand up for clients in negotiations with insurers, coordinate reliable contractors to carry out property repairs and ensure that every claim is managed with fairness, efficiency and care. In short, you become both a problem solver and a protector, building a profitable enterprise while making a meaningful impact.

What’s Included


For an investment of £34,995 + VAT, you’ll gain immediate access to everything you need to succeed from day one, including the tools, resources and dedicated support to set you up for long term success.
  • A proven business model with a history of profitability.
  • Intensive initial training: 10 days of head office learning and field-based mentoring.
  • Extensive ongoing support: field support, technical expertise and continued professional development.
  • Pre-booked meetings for you with referral partners who will benefit directly from working with you from day one.
  • Centralised call centre support
  • First Year Accountancy Services
  • Marketing and sales collateral to enhance client engagement.
  • Access to a nationwide network of contractors.
  • First-year access to the Trustist review platform to showcase customer feedback and build market credibility.

(Financing options are available through leading high-street banks, with full support in preparing a professional business plan.)

The Ideal Franchise Partner

This opportunity is designed for individuals with excellent communication and organisational skills who value independence but also want the reassurance of proven systems behind them. If you’re seeking a business that combines financial strength with personal fulfilment, Concept Claim Solutions offers the perfect platform.

Your future is waiting. With Concept Claim Solutions, you can build a business that truly matters for you, for your clients and for the communities you serve.

Contact us today to begin your journey:

What are the top 5 skills required to successfully run your own insurance claims franchise?

The crucial step is to identify and prioritise these attributes. Whilst everyone may not excel in each area, recognising their significance can enhance your abilities and contribute to the long-term growth and success of your business.

Concept Claim Solutions is looking for franchise partners who have a real passion for effectively managing insurance claims. They have identified the top five qualities that they believe are crucial to attaining success:

1. Excellent Interpersonal Skills

Having exceptional interpersonal skills is a crucial requirement for the franchise business. During the aftermath of a disaster, such as a flood or fire, individuals may feel isolated, powerless, and uncertain about their next steps. Maintaining consistent communication with customers, contractors, and the insurance company is of utmost importance to build trust and ensure smooth operations.

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2. Coachability

It’s essential to be receptive to guidance and open to receiving constructive feedback. Many individuals who join do not possess any prior knowledge about construction or insurance. However, rest assured you will be provided with the best ongoing technical support to assist you throughout every step of the process, from how to negotiate with the insurers to assessing the damage to the property and managing the building works.

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3. Organisational Skills

Managing insurance claims requires both speed and accuracy, regardless of the claim amount. Whether it's a £10,000 escape of water claim or a £100,000 fire claim, it's crucial to have excellent organisational skills to ensure prompt restoration of the customer's property. Head Office will instruct and manage reliable contractors, leaving you free to concentrate on meeting your customers' needs.

4. Consciousness

The Financial Conduct Authority maintains a close watch on the management of insurance claims to ensure that professionalism and adherence to regulations are upheld. As your trusted partner, Concept Claim Solutions are committed to providing unwavering support to make the claims process as seamless as possible. It is imperative that you maintain meticulous and accurate records, and act with utmost integrity throughout the entire process.

5. Drive & Motivation

Having a genuine passion for helping others can truly impact your success as a franchise owner. It provides the drive to overcome obstacles and reach your full potential. Though starting a business requires a lot of dedication, selecting the right franchise can ensure positive results. With hard work, your persistence will ultimately lead to great rewards.

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If Concept Claim Solutions aligns with your personal skills, we strongly urge you to explore the abundant benefits that come with being a franchise partner. You'll not only have the chance to positively impact people's lives, but you'll also have the potential to reap substantial financial rewards.

Concept Claim Solutions Success Stories

How Leon Friend Turned Franchises into a Community Powerhouse

September 22, 2025| Franchisee Success Stories
Entrepreneurship can be a gamble — but Leon Friend has stacked the odds in his favour. Based in the Kent and Medway area, Leon has made it his mission to build businesses that serve not just customers, but neighbours, families, and future generations.

Sarah & Jamie’s Franchise Journey: Celebrating 5-Year Renewal

February 11, 2025| Franchisee Success Stories
At the end of 2024, Jamie and Sarah Golding renewed their Franchise Agreement with Concept Claim Solutions for another five years. The couple have recently shared their insights on their journey & the motivations behind their commitment to this successful partnership in a recent review.

From University to Franchisee: Junaid Shan’s Journey

February 11, 2025| Franchisee Success Stories
Junaid Shan is making a remarkable impact in the business world. Growing up in the west of Newcastle, he joined Concept Claim Solutions as a Franchisee in 2022, the same year he completed his degree in accountancy.

Customer Service Excellence at Concept Claim Solutions!

February 11, 2025| Franchisee Success Stories
Experiencing a disaster at home – be it a burst pipe, fire, accidental damage, or storm damage – can leave you feeling overwhelmed, and the journey to recovery is rarely straightforward.

Concept Claims Solutions: A day in the life of a Franchisee!

August 06, 2024| Franchise Success Stories
Concept Claims Solutions are home insurance claims management specialists, who’s job is to make sure a policyholder get’s everything they’re entitled to when making a home insurance claim.

Celebrating 10 Years as a Concept Franchise Partner

We are thrilled to celebrate Colin's ten-year milestone as a Concept franchise partner.

Why Being a Franchise Partner for Concept Claim Solutions is the Best Decision I Ever Made

January 31, 2024
“My name is Pasha, and I am a franchise partner for Concept Claim Solutions (South West Wales)."

Celebrating Franchisee Success: Sam and Zaf's Outstanding Performance

November 21, 2023
We would like to recognise and congratulate the exceptional performance of Sam Kazi and Zaf Aboobaker who joined Concept Claim Solutions in September 2022.

Outstanding Concept Franchise Partner - Autumn Quarter

November 21, 2023
Despite joining Concept only nine months ago, Concept Franchise Partner, Pierre of West Surrey has shown immense commitment towards achieving growth and maintaining outstanding service standards.

Concept Claims Solutions | The Franchise Partners of 2022

July 18, 2023
Hear from the Franchise Partners who joined Concept Claim Solutions in 2022.
Concept Claim Solutions Testimonials
Sam and Zaf worked as Solicitors before joining Concept Claim Solutions in September 2022. They pushed themselves out of their comfort zone to achieve greater financial security. "We've had an unbelievable six months and are absolutely smashing the targets we set for the first year, so far the insurance claims we're managing total over £580,000. It was hard work initially; however, when you passionately believe in the service you deliver, and there’s an excellent Head Office support team behind you, it makes the hard work worthwhile."
Zaf (Concept Claim Solutions (Twickenham))
The level of support from the whole team at Concept is first class. The best support I have ever had in my whole career. I’m already 38% ahead of the financial projections. Given this I would recommend the Concept Claim Solutions franchise to anyone with the skill set which is wide and varied, I would have no hesitation in going through the process and experience all over again".
Kevin (Wolverhampton)
Before becoming a franchise partner, I owned several hospitality businesses. After years of being impacted by factors out of my control, I wanted a business in a recession-proof sector. What I love about my Concept Claim Solutions franchise is that I don't have to worry about raising inflation, as all the costs associated with repairing the home or commercial property are passed onto the insurance company. As I enter year 2, I feel completely confident that 2023 will be another great year
Pasha (Concept Claim Solutions (South West Wales))
Concept Claim Solutions Videos
VIDEO
Concept Claim Solutions | The Opportunity

Concept Claim Solutions | The Opportunity

Watch this video to learn more about the Concept Claim Solutions opportunity.
VIDEO
Conccept Claims Solutions | Franchise Information

Conccept Claims Solutions | Franchise Information

Watch this video to learn more about the Concept Claims franchise opportunity.
VIDEO
Day in the Life of a Concept Claim Solutions Franchise Partner

Day in the Life of a Concept Claim Solutions Franchise Partner

Day in the Life of a Concept Claim Solutions Franchise Partner
VIDEO
First Year as a Franchise Partner- Concept Claim Solutions

First Year as a Franchise Partner- Concept Claim Solutions

Gary Dimond recommends Concept Claim Solutions
Concept Claim Solutions Gallery
Concept Claim Solutions Gallery
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Available Locations:
Opportunities available across the UK and Ireland
Business Type:
Franchise
Minimum Investment:
£34,995
Financing Assistance
3rd Party
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