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Annual Conference 2022: Together We Can Be The Change

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Right at Home franchisees gathered together at the network’s Annual Conference to help maximise business growth, share best practice and celebrate another year of achievements.

The Annual Conference, held at St George’s Park from Wednesday 28 - Thursday 29 September, offered franchisees an agenda featuring practical workshops, networking opportunities and inspiring industry speakers.

The theme of this year’s event was ‘Together we can be the change’. Over the last 12 months, we have tackled industry challenges and thought of innovative new ways to maximise our care offering for Clients, team members and communities. The conference explored how we can continue to make positive changes across our network of over 70 homecare providers and the wider homecare sector.

The conference kicked off with an informative session from the Homecare Association’s CEO Jane Townsend to discuss challenges and opportunities around the recent social care funding reforms. Jane and our Head of Quality and Compliance, Simon Osborne, talked franchisees through the impact of the reforms on their businesses.

Jane was followed by dementia expert Jackie Pool, sharing her insight on the latest dementia care advancements. Now working with Quality Compliance Systems, Jackie's revolutionary research formed the basis of our groundbreaking Dementia Support Programme. Owner of Right at Home Solent, Kev Popat, joined Jackie on stage to discuss the incredible results achieved by Clients who have joined the programme.

Day two of the conference had a jam-packed agenda of leadership, business and management sessions. Sarah Creegan from Laughology hosted an insightful look at menopause in the workplace and ways business owners can empower and support their employees. Throughout October we are running our #MenopauseMakesADifferenceCampaign, so Sarah’s workshop fell at the perfect time to inspire our franchisees. Other sessions included talks on Leadership and Task Management, led by David Farley and Marion Hart from AvA-V, and Mark Dyble from SME Business Solutions respectively.

Eagerly awaited by all attendees, the keynote speaker this year was Linda Moir, one of the logistical masterminds behind the London 2012 Olympics. Linda joined franchisees for a thought-provoking talk on engaging team members, delivering excellence and how the smallest of details can make all the difference to businesses.

Finally, the conference drew to a close with the network’s prestigious Celebration Awards, which highlight the tremendous achievements of local offices over the last year. Across 12 categories, Franchisees and their Registered Managers and CareGivers were recognised for their business successes and commitment to going the extra mile. The award ceremony saw Right at Home North Cheshire take home the prize for Overall Business of the Year, while Right at Home Guildford and Farnham secured both the Single and Multi Territory Sales Awards to highlight an incredible year of business growth.

Speaking after the conference, Right at Home CEO, Lucy Campbell said: “This year’s conference was one of the best yet. It was great to see so many members of our network band together and share best practices. Our speakers and workshop hosts were extremely insightful and gave us lots of great ideas to take away and work on over the next year.”

The Right at Home franchise offering gives you the opportunity to grow your own Outstanding homecare company, in the heart of your local community. With the knowledge, experience and support of Right at Home’s award-winning franchise system behind you, you can build a profitable business that will make a real difference in people’s lives – every day.

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