One of the biggest things that makes franchising such a successful business model for both investors and franchisors is its unique ability to bring together talented people. For us here at Chicken Cottage, franchising allows us to attract the kind of entrepreneurial talent the opportunity deserves far and above what is possible with traditional corporate growth.
For investment partners, franchising is a way to access an established brand that already has a proven track record of success. Perhaps even more importantly, franchising allows partners to enjoy the best of both worlds: control of their own business portfolio with a powerful brand, and all the financial rewards that come with it, but with all the support and infrastructure that comes with a larger organisation.
At the heart of any successful franchise like ours is the Operations team. Their role is to ensure that all our processes and systems are as streamlined and effective as they possible can be so that our partners can deliver a consistently high quality of services and products to their customers. They provide vital support to franchisees, but are also essential in helping them to recreate what makes Chicken Cottage so special in their own territories.
Just as success breeds success, we understand that talent attracts talent, which is why we have recruited some of the very best the industry has to offer to run our own Operations team. Along with the rest of your support team, they will play an important part in helping you grow your multi-unit business.
Greg Milne – Group Chief Operating Officer
Greg’s leadership skills have been honed over more than 40 years’ of experience in retail and hospitality, including 23 years in critical senior roles with a number of QSR brands, including KFC, Starbucks, and Taco Bell. He has a proven track record of delivering efficient operational management and prides himself on being a highly efficient leader. Greg is also a great believer in the importance of developing authentic relationships with colleagues and partners so that both parties can achieve their goals.
His team:
Thomas Corcoran – Senior Operations Manager
Tom comes from QSR giant McDonalds, and has invaluable experience in developing stores and teams. His expertise is dedicated to supporting franchisees in growing their portfolio and delivering a strong and sustained bottom line through operational excellence.
David George
David started his QSR career with Wimpy before moving onto area manager roles at Burger King, KFC and Wendy’s. His extensive knowledge and experience in multi-unit management whilst in these roles saw him promoted to Training Manager, and then Operations Director for KFC ‘s Soul Food locations and, later, Starbucks. David specialises in identify the causes of problems and applying the appropriate solutions, and setting and achieving goals through effective coaching, development, and motivation of his franchise partners.
Rahim Naggay
With a wealth of international sales and business development experience within the Hospitality and Retail Sector, Rahim specialises in helping multi-unit operations to grow and achieve their potential for excellence. He has gained a reputation for building collaborative teams across a variety of departments to work together as a cohesive whole, especially during his time with Creams Café, and as Operations Manager at KFC.
Are you an ambitious entrepreneur keen on building a Chicken Cottage brand portfolio of forward-thinking chicken shops? The combination of your ambition and dedication and our experience and expertise could be a real recipe for success!