This is based on the reviews that are left by customers and their family or friends.
Acacia Homecare are very proud to receive this award across all regions in the UK, demonstrating the strength and consistency in the quality of care from the entire group. All the franchisees based around the UK have been receiving many positive comments from their customers and collectively, this shows that by following the Acacia model each business is able to grow its brand image and reputation in the regions they operate in.
Minal and Sanj, Directors of Acacia Homecare Franchise, who also run the Acacia Homecare NW Surrey office, said they were delighted to receive the call to say they had been awarded this accolade. They said “we are constantly looking at ways to make our care services unique to customers, to transform the way care is managed by ensuring that we do not lose focus away from the customers and staff. By introducing and implementing efficient processes within the organization we are really able to fulfill our duty of care professionally to our customers and their families. This clearly shows through, when they provide positive feedback about our teams, who we are extremely proud of.”