Come and join Caremark - the REAL care company! What do we mean when we say we’re the REAL care company?
Our values of respect, honesty, integrity and support remain the same for all of our people; be that a customer, our care team or our franchise network. We really do care about everyone.
It’s these values that make us different… and successful. After all, the strongest businesses are those that set out to make a difference and not only money.
In short, we are exactly what a care company should be!
If you’re looking to make a difference and a rewarding life for yourself, both personally and financially, read on as we’d love to hear from you.
A Rewarding Business!
Caremark firmly believe in getting the caring formula right. By really caring about your customers and really caring about your staff, coupled with using our business model and policies, financial success will naturally follow.Your profits matter to us too! That’s why we still have one of the lowest Advice and Support Fees in the industry. We can do this because we are wholly UK owned with no overseas investors to report to.
Why Home Care?
Home care is an extremely stable industry. And it’s growing year on year!With the ageing population ever increasing, and the fact that they’re choosing to receive care in their own homes, means home care is recession and pandemic proof.
With stability and longevity, home care is a great choice for owning a franchise and a profitable future.
Why Caremark?
We’re not new to this. In fact, we are one of the largest home care companies in the UK; delivering more than 124,000 hours hours of excellent home care each week. Our 19 years of experience means our business model and policies are fine-tuned and proven to succeed.As a Caremark franchise owner, you will be one of 126 or so other Caremark offices. That’s a lot of people to bounce ideas off, share success stories and to network with. With that in mind, we facilitate regular events and conferences for our franchise network and provide regular platforms to tap into this non-competing, yet knowledgeable peer group.
Our brand operates in all home care markets. This is because, as we’ve said before, we care passionately about people - all people!
We believe that everyone, regardless of their social standing, should have the right to remain living in their own home and be given the care and assistance to do so as safely and securely as possible.
We have worked hard to build our brand in all markets and across the entire home care industry; serving private customers who pay for their own care as well as customers who require their local authority to arrange care for them. Irrelevant of how people find Caremark, we provide the same exacting, high-quality care to everyone. For you, this means you have access to the entire home care market, not just a portion of it.
Our Ideal Franchise Owner
Caremark franchise owners come from a variety of backgrounds, some with extensive business experience and others with none at all. Whatever your level of knowledge, we will work in partnership to give you the skills you require. You do not need any care experience.With a caring nature, great business acumen and dedication, you can have a successful business, both financially and personally. Not only that, you’ll be providing a service that changes lives for the better whilst also creating hundreds of job opportunities. What could be better?
The Caremark Support
With Caremark you are never alone. You will have access to a full team of experts providing excellent training and ongoing in-region support. With 1 Regional Support Manager and 1 Quality and Compliance Manager supporting 20-25 offices, the level of support is exceptionally high, personal and extremely accessible.Our entire support team are dedicated to assisting you to maximise business growth – we care as much about your business as you do.
The Investment
Our franchise package and license costs £37,500 + VAT. You will require a minimum of £37,500 of your own capital to invest and working capital of around £73,000 for your first year’s running costs.Caremark has a strong relationship with the major banks, who will consider lending 70% of the total investment of approximately £118,000.
Plus it has one of the lowest ASF (Advice and Support Fee) of 4.5% + VAT and an NMF of 1%.
Join us. You’ll love being part of the REAL care company!
Top care assistant in the UK is announced
Debra Watson, affectionately known as Debbie, has emerged as the top care assistant in the UK, securing the coveted title of 'Incredible of the Year' at Caremark's prestigious Incredibles awards.
The announcement was made during an exclusive event at the iconic Fortnum & Mason in London last month. Debbie was recognised for her exceptional dedication and compassion in providing personalised care.
In a competition that pitted her against nine other outstanding finalists chosen from a pool of over 5,000 Caremark care assistants across the UK, Debbie's victory is attributed to her unparalleled commitment to tailoring care uniquely for every individual.
Awarded with champagne, shopping vouchers, and a commemorative plaque and certificate, it was Debbie’s exceptional commitment that extended beyond the conventional that set her apart and claimed her the win. Evident in her acts of kindness and generosity, from completing puzzles together to picking up favourite pastries and dancing to cherished songs, she ensures her customers receive care that goes above and beyond expectations. Her dedication has led to transformative experiences, including helping individuals overcome phobias and fostering strong, trusting relationships.
Moreover, Debbie's keen observational skills have proven invaluable in identifying early signs of infections among those she supports. By swiftly seeking medical assistance, she has played a crucial role in preventing serious problems for numerous customers.
David Glover, Joint CEO of Caremark, remarked:
“Debbie's story of compassion and devotion, as well as her ability to uniquely tailor care for all her customers, exemplifies the spirit of Caremark and our Incredibles award. Her consistent dedication to her customers has rightfully earned her the title of 'Incredible of the Year’.
“Not only has she gone out of her way to immeasurably transform the lives of the people she works with every day but, because she knows her customers so well, she’s picked up on indicators of serious illness that would usually take longer to detect and avoided multiple medical emergencies.
“To top it all off, she has a brilliant temperament, she lets people talk and knows how to listen, and doesn’t rest until everyone’s needs are met.”
Gursh Baryah, managing director of Caremark Dartford & Gravesham, who nominated Debbie, added:
We’re so proud of Debbie; this award is so deserved. She is an absolutely outstanding carer, so much so that we have several customers who have specifically asked for Debbie to be their permanent care assistant.”
One of Debbie's Caremark customers echoed this sentiment, saying, “Debbie is excellent, and even though I know she has many customers, she makes my mum feel like she is the only one. Her attention to detail is absolutely fantastic and much appreciated. I'm not sure how we would do without her now.”
Brilliant team at the Franchise Support Centre and improving all the time. I do feel supported and when I need help the team are helpful and responsive. I have a good relationship with my Regional Support Manager.
Watching the bank account grow is just a fantastic feeling. Anybody that doesn't tell you that, shouldn’t be running their own business!”
We had a few companies which we were exploring however the values and ethos is what drew us to Caremark. We also took feedback from our friends who were part of the Caremark group already which backed up our decision to join Caremark.
I chose Caremark because of the brand name. Caremark is nationally known and I also like its mission statement which is to achieve greatness in the provision of domiciliary care throughout the UK. I found out during the initial consultation that Caremark has in place an excellent support package for all its Franchisees and that is something you don't really get with other Franchise companies.”
We enjoy a healthy financial bottom line, in a long-term sustainable sector, however, the real deal is that we make such a huge impact on many vulnerable people in our community. It’s very, very rewarding!”
It is important for any franchisor to quickly recognise weaknesses in their franchise owners and help them grow and develop in those areas. After all, one of the reasons we bought into a franchise was for the guidance and support the franchisor can provide. I believe Caremark, through personal experience, are well placed to recognise these issues in new franchise owners.
If you were to ask me what I was doing right, then the only thing that I can say is that in our business there is no formula for success except perhaps an unconditional acceptance of the Caremark system and what this brings. Caremark is the best investment I have ever made and I would like to share that belief with the rest of the network.
We have worked together for the past 10 years at Oldham local authority within children, young people and families directorate. Having previously considered other franchisors within the domiciliary care sector, we came to the decision that Caremark was the one for us. This was due to the quality and professionalism shown at every level of the organisation.
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Why choose Caremark to invest in a care franchise
