Come and join Caremark - the REAL care company! What do we mean when we say we’re the REAL care company?
Our values of respect, honesty, integrity and support remain the same for all of our people; be that a customer, our care team or our franchise network. We really do care about everyone.
It’s these values that make us different… and successful. After all, the strongest businesses are those that set out to make a difference and not only money.
In short, we are exactly what a care company should be!
If you’re looking to make a difference and a rewarding life for yourself, both personally and financially, read on as we’d love to hear from you.
A Rewarding Business!
Caremark firmly believe in getting the caring formula right. By really caring about your customers and really caring about your staff, coupled with using our business model and policies, financial success will naturally follow.Your profits matter to us too! That’s why we still have one of the lowest Advice and Support Fees in the industry. We can do this because we are wholly UK owned with no overseas investors to report to.
Why Home Care?
Home care is an extremely stable industry. And it’s growing year on year!With the ageing population ever increasing, and the fact that they’re choosing to receive care in their own homes, means home care is recession and pandemic proof.
With stability and longevity, home care is a great choice for owning a franchise and a profitable future.
Why Caremark?
We’re not new to this. In fact, we are one of the largest home care companies in the UK; delivering more than 124,000 hours hours of excellent home care each week. Our 19 years of experience means our business model and policies are fine-tuned and proven to succeed.As a Caremark franchise owner, you will be one of 126 or so other Caremark offices. That’s a lot of people to bounce ideas off, share success stories and to network with. With that in mind, we facilitate regular events and conferences for our franchise network and provide regular platforms to tap into this non-competing, yet knowledgeable peer group.
Our brand operates in all home care markets. This is because, as we’ve said before, we care passionately about people - all people!
We believe that everyone, regardless of their social standing, should have the right to remain living in their own home and be given the care and assistance to do so as safely and securely as possible.
We have worked hard to build our brand in all markets and across the entire home care industry; serving private customers who pay for their own care as well as customers who require their local authority to arrange care for them. Irrelevant of how people find Caremark, we provide the same exacting, high-quality care to everyone. For you, this means you have access to the entire home care market, not just a portion of it.
Our Ideal Franchise Owner
Caremark franchise owners come from a variety of backgrounds, some with extensive business experience and others with none at all. Whatever your level of knowledge, we will work in partnership to give you the skills you require. You do not need any care experience.With a caring nature, great business acumen and dedication, you can have a successful business, both financially and personally. Not only that, you’ll be providing a service that changes lives for the better whilst also creating hundreds of job opportunities. What could be better?
The Caremark Support
With Caremark you are never alone. You will have access to a full team of experts providing excellent training and ongoing in-region support. With 1 Regional Support Manager and 1 Quality and Compliance Manager supporting 20-25 offices, the level of support is exceptionally high, personal and extremely accessible.Our entire support team are dedicated to assisting you to maximise business growth – we care as much about your business as you do.
The Investment
Our franchise package and license costs £37,500 + VAT. You will require a minimum of £37,500 of your own capital to invest and working capital of around £73,000 for your first year’s running costs.Caremark has a strong relationship with the major banks, who will consider lending 70% of the total investment of approximately £118,000.
Plus it has one of the lowest ASF (Advice and Support Fee) of 4.5% + VAT and an NMF of 1%.
Join us. You’ll love being part of the REAL care company!
Caremark secures top 10 place in esteemed league table
Amid fierce competition spanning various industries, Caremark has secured a prominent position among the top 10 by claiming the 8th spot in the highly regarded Elite Franchise Top 100 (EF100) rankings – a title it will proudly hold throughout 2024.
Since its inception in 2017, the EF100, in association with HSBC UK, has evolved into a cornerstone of the annual calendar in the UK’s franchising arena. It meticulously assesses franchisors across a myriad of criteria – spanning the scale and velocity of their growth to their vital contributions in empowering franchisees and enhancing the well-being of the communities they serve.
Initiatives such as these are critical to the overall evolution and development of franchising, as franchisors work hard to continually improve and achieve a spot in the much sought-after league table. Now in its seventh year, the competition continues to grow fiercer – with the esteemed panel of judges consistently setting high standards.
“When assessing candidates, we take a comprehensive approach – considering factors such as their revenue, expansion metrics, and the quality of their training and support systems for franchisees. In this year's judging, we also factored in how well brands have weathered the challenges posed by the ongoing financial crisis. Achieving a top-10 position on this list is a clear testament to the extraordinary achievements of the brands that consistently set the gold standard for franchise management,” said Anita Roberts, Franchise Director at HSBC UK.
Despite a challenging and constantly evolving economic environment, the past year has witnessed franchises such as Caremark endure and flourish, thanks to its resilient operational framework and proven business models.
David Glover, Joint CEO of Caremark, said:
"We are thrilled to have secured our position in the top 10 and to be leading the way as one of the top franchise brands in our sector. Climbing from 18th to 8th place since last year and now standing proudly as one of only two home care providers to reach the top 10, is testament to the dedication and hard work of our incredible team and franchise owners.
“This achievement is particularly significant as it comes at the end of a challenging period where we have faced numerous obstacles, from Brexit and Covid-19 to the current cost of living crisis. Against all odds, we have weathered the storm and emerged stronger than ever. Our unwavering commitment to supporting our network of Franchise Owners has been a cornerstone of our success. We prioritise culture, relationships, leadership, and support, earning approval ratings that surpass industry averages. Our franchise owners trust us, feel valued, and know they are part of something truly exceptional.
“While the intangibles are crucial, our numbers speak volumes. We are reaching new heights in terms of the amount of customers we serve, the Care Assistants we employ, and our turnover figures. 2023 has proven to be our most successful year to date, with record-breaking quarters in Q1, Q2 and Q3. This upward trend is not just a momentary spike – we fully anticipate it to continue as we move forward.
“As we expand into new territories, both geographically and technologically, we eagerly embrace the future. Our excitement about the journey ahead is fuelled by the confidence in our achievements, the strength of our relationships, and the promising numbers that reflect our growth. Caremark is not just a franchise; it's a thriving community built on trust, commitment, and a shared vision for a brighter and more compassionate future. We certainly believe it is a brand worth investing in."
The Caremark team takes pride in delivering not just excellent home care service to its valued customers but also in being recognised as an outstanding opportunity for ambitious entrepreneurs.
I chose Caremark because of the brand name. Caremark is nationally known and I also like its mission statement which is to achieve greatness in the provision of domiciliary care throughout the UK. I found out during the initial consultation that Caremark has in place an excellent support package for all its Franchisees and that is something you don't really get with other Franchise companies.”
It is important for any franchisor to quickly recognise weaknesses in their franchise owners and help them grow and develop in those areas. After all, one of the reasons we bought into a franchise was for the guidance and support the franchisor can provide. I believe Caremark, through personal experience, are well placed to recognise these issues in new franchise owners.
If you were to ask me what I was doing right, then the only thing that I can say is that in our business there is no formula for success except perhaps an unconditional acceptance of the Caremark system and what this brings. Caremark is the best investment I have ever made and I would like to share that belief with the rest of the network.
We have worked together for the past 10 years at Oldham local authority within children, young people and families directorate. Having previously considered other franchisors within the domiciliary care sector, we came to the decision that Caremark was the one for us. This was due to the quality and professionalism shown at every level of the organisation.