Come and join Caremark - the REAL care company! What do we mean when we say we’re the REAL care company?
Our values of respect, honesty, integrity and support remain the same for all of our people; be that a customer, our care team or our franchise network. We really do care about everyone.
It’s these values that make us different… and successful. After all, the strongest businesses are those that set out to make a difference and not only money.
In short, we are exactly what a care company should be!
If you’re looking to make a difference and a rewarding life for yourself, both personally and financially, read on as we’d love to hear from you.
A Rewarding Business!
Caremark firmly believe in getting the caring formula right. By really caring about your customers and really caring about your staff, coupled with using our business model and policies, financial success will naturally follow.Your profits matter to us too! That’s why we still have one of the lowest Advice and Support Fees in the industry. We can do this because we are wholly UK owned with no overseas investors to report to.
Why Home Care?
Home care is an extremely stable industry. And it’s growing year on year!With the ageing population ever increasing, and the fact that they’re choosing to receive care in their own homes, means home care is recession and pandemic proof.
With stability and longevity, home care is a great choice for owning a franchise and a profitable future.
Why Caremark?
We’re not new to this. In fact, we are one of the largest home care companies in the UK; delivering more than 124,000 hours hours of excellent home care each week. Our 19 years of experience means our business model and policies are fine-tuned and proven to succeed.As a Caremark franchise owner, you will be one of 126 or so other Caremark offices. That’s a lot of people to bounce ideas off, share success stories and to network with. With that in mind, we facilitate regular events and conferences for our franchise network and provide regular platforms to tap into this non-competing, yet knowledgeable peer group.
Our brand operates in all home care markets. This is because, as we’ve said before, we care passionately about people - all people!
We believe that everyone, regardless of their social standing, should have the right to remain living in their own home and be given the care and assistance to do so as safely and securely as possible.
We have worked hard to build our brand in all markets and across the entire home care industry; serving private customers who pay for their own care as well as customers who require their local authority to arrange care for them. Irrelevant of how people find Caremark, we provide the same exacting, high-quality care to everyone. For you, this means you have access to the entire home care market, not just a portion of it.
Our Ideal Franchise Owner
Caremark franchise owners come from a variety of backgrounds, some with extensive business experience and others with none at all. Whatever your level of knowledge, we will work in partnership to give you the skills you require. You do not need any care experience.With a caring nature, great business acumen and dedication, you can have a successful business, both financially and personally. Not only that, you’ll be providing a service that changes lives for the better whilst also creating hundreds of job opportunities. What could be better?
The Caremark Support
With Caremark you are never alone. You will have access to a full team of experts providing excellent training and ongoing in-region support. With 1 Regional Support Manager and 1 Quality and Compliance Manager supporting 20-25 offices, the level of support is exceptionally high, personal and extremely accessible.Our entire support team are dedicated to assisting you to maximise business growth – we care as much about your business as you do.
The Investment
Our franchise package and license costs £37,500 + VAT. You will require a minimum of £37,500 of your own capital to invest and working capital of around £73,000 for your first year’s running costs.Caremark has a strong relationship with the major banks, who will consider lending 70% of the total investment of approximately £118,000.
Plus it has one of the lowest ASF (Advice and Support Fee) of 4.5% + VAT and an NMF of 1%.
Join us. You’ll love being part of the REAL care company!
Caremark bolsters team with strategic new hires to support expansion goals
Caremark, a leading provider of home care services, is delighted to announce six new strategic hires within its head office and regional teams as it aims to drive forward its expansion in the UK.
The company, known for its robust franchise network, has seen a remarkable 18% growth in turnover within the last year. It is now on track to add 15 new franchises by the end of 2024, bringing its total to 141.
Recent appointments include a new Talent Acquisition Manager, Patrick Gerard Dahill. Patrick brings a wealth of experience from his previous employment in international recruitment and corporate sectors. He will be charged with refining Caremark’s recruitment strategies to attract and retain top talent in the care industry.
Martha Pusey joins him as a Training and Development Officer. With extensive experience in care delivery and a master’s degree in Dementia Care, Martha will focus on enhancing training programmes vital for supporting franchise owners and their staff in delivering high quality care.
Nicola Pringle and Jon Fuller have also joined as Regional Support Managers for the North and the South East, respectively. They bring significant expertise and will directly provide customised support to franchisees in their regions, helping them enhance operational efficiencies with business and marketing plans, profitability, and growth potential.
In a significant internal promotion, Paul Davis has been appointed as Roster System and Data Manager. His leadership will drive initiatives that significantly improve data management and operational scheduling, further enhancing Caremark's efficiency.
Finally, Paula Spriggs has been appointed as the new Director of Operations. Paula, who has previously worked at Bluebird Care, has come on board to lead the Regional Support Managers in the creation of standard operating procedures and strategies to best support franchisees to achieve profitable growth. Speaking about her decision to move to Caremark, Paula said:
“At Bluebird Care, I found a real passion for the care sector - I get an immense sense of job satisfaction not just from seeing franchisees build profitable sustainable businesses, but also from seeing them change lives by doing what they do. After seven brilliant years there, the job with Caremark came up, and it felt like the right time for me to take on an exciting new chapter.
“I knew of Caremark’s excellent reputation, and how happy and driven the team are - from our first meetings about the role, the team completely sold it to me. I can see the potential that lies ahead for Caremark.”
Talking about her plans within her role at Caremark, Paula stated:
“I know how important franchisees' ongoing learning and development are and that building support into the entire franchisee journey is essential. The relationship between our franchisees, the franchise support centre and its regional teams is an intrinsic part of the success for both the franchisee and franchisor, and this needs to be nurtured. That’s why my immediate plans are to take stock of current internal processes and systems and streamline everything to provide the best support we possibly can for our network.
“I’ll also be developing tools and resources to ensure franchisees reach out to the relevant stakeholders and get out into the community to grow their private customer intake. I have a lot of experience of private customer acquisition, I’m looking forward to having influence in this area. I’m really excited about the direction the franchise is headed and being part of shaping it.”
The influx of talent comes at a critical time as Caremark continues to enhance the support it provides its growing network of franchisees. In fact, the franchise support centre is already recruiting several additional roles to strengthen its operational and training capabilities.
David Glover, joint CEO of Caremark, remarked on the strategic importance of these hires, stating:
“At Caremark, we carefully recruit people who align with our values and are as passionate about delivering outstanding care as we are. That’s why we’re thrilled about our new additions to the Caremark franchise support centre team. Not only do each of them bring incredible experience to their roles but they are also exceptionally dedicated to what we do and driven to make our network and care provision the very best it can be.
“The more successful we become as a franchise, the more we can invest in how we support our network, and success can continue to snowball. With these talented new team members and brand-new roles being created within marketing and IT, that’s exactly what we’re doing. Our team is now stronger than ever, which means we have a very positive time ahead.”
Brilliant team at the Franchise Support Centre and improving all the time. I do feel supported and when I need help the team are helpful and responsive. I have a good relationship with my Regional Support Manager.
Watching the bank account grow is just a fantastic feeling. Anybody that doesn't tell you that, shouldn’t be running their own business!”
We had a few companies which we were exploring however the values and ethos is what drew us to Caremark. We also took feedback from our friends who were part of the Caremark group already which backed up our decision to join Caremark.
I chose Caremark because of the brand name. Caremark is nationally known and I also like its mission statement which is to achieve greatness in the provision of domiciliary care throughout the UK. I found out during the initial consultation that Caremark has in place an excellent support package for all its Franchisees and that is something you don't really get with other Franchise companies.”
We enjoy a healthy financial bottom line, in a long-term sustainable sector, however, the real deal is that we make such a huge impact on many vulnerable people in our community. It’s very, very rewarding!”
It is important for any franchisor to quickly recognise weaknesses in their franchise owners and help them grow and develop in those areas. After all, one of the reasons we bought into a franchise was for the guidance and support the franchisor can provide. I believe Caremark, through personal experience, are well placed to recognise these issues in new franchise owners.
If you were to ask me what I was doing right, then the only thing that I can say is that in our business there is no formula for success except perhaps an unconditional acceptance of the Caremark system and what this brings. Caremark is the best investment I have ever made and I would like to share that belief with the rest of the network.
We have worked together for the past 10 years at Oldham local authority within children, young people and families directorate. Having previously considered other franchisors within the domiciliary care sector, we came to the decision that Caremark was the one for us. This was due to the quality and professionalism shown at every level of the organisation.
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Why choose Caremark to invest in a care franchise
