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Radfield Home Care

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Start a Radfield Home Care Franchise

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Join 2023’s most Outstanding Home Care Franchise Network, Radfield Home Care; Experts in the business of care

Your Future with Radfield Home Care: Make a Difference and Thrive




Ever imagined how it feels to shape the future of care in your community? With Radfield Home Care, you're not just embarking on a new venture; you're embracing a brighter, rewarding future centered around you.

Your Journey with Radfield: The Experts in the Business of Care



For 40 years, Radfield Home Care has stood as a beacon of quality care, and it's not just about our exceptional legacy; it's about what this legacy means for you. Led by a qualified GP and a team with over 200 years of care & business experience, we're not just experts in the business of care; we mould future local leaders in care - leaders like you.

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Your Success Blueprint: Our Tested Business Model



Envision a world where you run a thriving business that radiates compassion and excellence in your local community. That dream will become your reality. With Radfield's trusted brand, robust business model, and supportive community, your journey to success is a well trodden path.

Worried about the nitty-gritty of care management? Breathe easy. Our seasoned experts stand ready to guide you every step of the way, ensuring that your business aligns with the exceptional standards our brand represents.

That is why we won the esteemed Princess Royal Training award for our franchise partner training and were acclaimed as the most outstanding homecare network at the home care awards in 2023.

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Your Purpose: More than Just a Business



The Radfield ethos is deeply rooted in purpose. We believe in enriching lives and forging bonds. Dr Hannah MacKechnie, our co-founder, once remarked, "Great care is transformative." And indeed, it is. When you join the Radfield family, you not only become a beacon of support for your community but also an embodiment of care that makes lives brighter.

Your Investment: A Foundation for Long-Term Rewards


While embarking on the Radfield journey requires a commitment to work hard and build your business, know that our acclaimed business model helps ensure you are building from a solid foundation. With an investment around £121,000, you're not just buying into a business; you're investing in your brighter future. And remember, renowned high-street banks see the promise in Radfield, ready to support up to 70% of this investment.

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Your Assurance: Why Radfield Stands Apart


With over 40 years of championing care in the UK, our deep-seated expertise becomes your guiding compass. From our unparalleled 2:1 ratio of franchise partners to business support team, to a future vision that keeps you ahead, every facet of Radfield has one sole focus: your business success.

Co-founder Alex Green encapsulates this sentiment perfectly: "Every new Radfield business is a fresh opportunity to grow and share in collective triumphs. Our journey equipped us with expertise in both business and care, and we empower our partners with this knowledge every day."

Your Next Step: A Conversation That Can Change Lives


Inspired to shape the future of care in your community? Ready to embark on a transformative journey? Begin by reaching out. Complete the enquiry form, and Beatrice, our franchise recruitment manager will help you to discover whether Radfield is the right future for you.

In Their Words: Insights from Our Franchise Partners

Ed Gill from York reflects, "The National Office team fills every gap, even those you hadn’t foreseen."

Jackie Gillen from Wakefield adds, "We're making a profound impact in our community and securing our family's future."

James Beech from Stamford shares, "With Radfield, it's about genuine connections and shared values."

At Radfield, you're not just our partner; you're our priority. Embark on a journey where your aspirations meet our expertise, crafting a future of care, compassion, and unparalleled success. Welcome to Radfield Home Care. Your brighter future awaits.

Radfield Home Care Financial Data
The following financial information was provided by Radfield Home Care to give you more information about the costs associated with a Radfield Home Care opportunity
Minimum Investment
£35,000
Working Capital
£79,000 - £84,000
Total Investment
£121,000
Radfield Home Care News

How joined-up thinking makes Radfield’s care services truly unique

February 26, 2025| Franchise News
The extensive experience and deep personal connection to the care industry plays a huge role in making this franchise so special, but this article focuses on the actual care services they offer.

Get into industry news as a Radfield Homecare franchise owner…

January 30, 2025| Franchise News
On 17 Jan 2025 at 13:36 two Radfield franchise partners, Radfield Home Care York and Radfield Home Care Wakefield, were featured in the January “Good News Stories” newsletter from the Homecare Association.

Radfield Home Care: The role of AI in the care industry

January 23, 2025| Franchise News
No, they’re not replacing carers with robots. Real, meaningful human connection is at the very heart of everything Radfield Home Care does, both as a care provider, and as a franchise and that will never change.

Radfield Home Care Secures Top 50 Spot in Elite Franchise 100 for 2025

December 16, 2024| Franchise News
For 40 years, Radfield Home Care has stood as a beacon of quality care, and it's not just about our exceptional legacy; it's about what this legacy means for you.

This is exactly how you spot a winning franchise

November 22, 2024| Franchise News
Radfield Home Care has been awarded the 5-star Franchisee Satisfaction award from Workbuzz for the 2nd consecutive year!

Radfield Home Care Wins Top 20 Home Care Group Award for Seventh Consecutive Year

July 01, 2024| Franchise News
For the seventh year in a row, Radfield Home Care has been recognised with the prestigious Top 20 Home Care Group Award by review aggregator Homecare.co.uk.

Radfield Home Care earns consecutive 5 Star Franchisee Satisfaction Award from Workbuzz

May 22, 2024| Franchise News
Radfield Home Care have been awarded the prestigious Workbuzz 5 Star Franchisee Satisfaction award for the second consecutive year.

Radfield Home Care ranked within Top 50 on 2024 HSBC Elite Franchise 100

After a year of outstanding results at Radfield Home Care, the national home care franchise has been named the 47th best UK franchise opportunity on the esteemed 2024 HSBC Elite Franchise Top 100 list.

Interview: Radfield Home Care Operations Director, Neil McPherson on BFA Established status

After seven years of franchise network growth; supporting new business owners to establish their own care businesses, Radfield Home Care has achieved the coveted member status of “Established” with the British Franchise Association (BFA).

Founders of Radfield Home Care Honoured in 2023 Power List

The founders of Radfield Home Care, siblings, Dr Hannah MacKechnie and Alex Green have once again been recognised in the 2023 Home Care Insight Power List under the Business Executive and Care Innovators categories respectively.

Po Wun Wan went from corporate travel to opening her own franchise

Po Wun Wan launched Radfield Home Care Barnet & Finchley in July 2022 and she’s gone from strength to strength since then.

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Leaving behind a lucrative career in the travel industry and taking a bold step Po wanted to show her life she’s the boss and start her own home care business.

What did you do before launching Radfield Home Care Barnet & Finchley?

“I worked for British Airways at London Heathrow for nearly 10 years. I started off as check in, moved up to team leader at gates, then I did scheduling before working as a reservation’s agent. That involved a lot of customer service. You’re not exactly going to get a lot of happy customers at the ticket desk because usually it’s to resolve issues, so I never had a problem in dealing with complications or helping people. It was a nice job where you could really help people.

“From there I moved to Geneva working for IATA (International Air Transport Association). I looked after employees internally for their travel, so we were the mediator between American Express and IATA employees. We made sure everything ran smoothly and that they got the best customer service from American Express. I also helped to support a lot of the negotiations between major airlines and hotels to get the best rates for IATA. Cost savings was also an important part of my role.

It was a great opportunity to work in a different country enjoying different cultures. It was an international company and they taught me how to value people properly. The CEO at IATA had an open-door policy, so whoever had an issue could go to him and that’s exactly what I’m employing now in my new role, my door is always open.

“I’ve told people, if they ever have any issues with anything, I don’t care how small or how big it is, they tell me. They have my direct number, so they can send me a text, email, whatever is most convenient for them, so hopefully, in doing this we will always get the best service for everyone and the team is well looked after this way because they know I 100% support them.”

So, why did you decide to open a franchise?

“I knew eventually I would want to set up my own business and then when I had my baby boy Jian, lockdown kicked in and I decided to move back to the UK, so I could be with my family.

“I’d saved up while working in Geneva knowing that I wanted to get into the care business at some point, when I was ready. I knew I wanted it to be in the care industry because I have two siblings who have slight autism and learning difficulties.

“I understand the Care Professional’s role and how demanding it can be and I felt that some of the carers weren’t supported. This meant that my siblings didn’t always get the best service. It’s quite sad to see but then also they were quite poorly paid, so I couldn’t really blame them. They were working all the hours so they could just pay their own bills and if they’re not looked after by their company, sometimes it’s hard.

“I guess what I decided is that I want a team that I can look after, so “real living wage accredited” is one of the first subscriptions I signed up for, even before I had any employees; because I wanted to make sure we had that on our mark and I wanted people to be well looked after because I want to treat everyone like my own family.”

Why did you choose Radfield Home Care?

“I looked at various care companies and I found that I resonated with Radfield’s values more than the others and also the support from Jason, the recruitment manager from day one. I felt like he was trying to put my best interests first and that’s what was important and that’s why I was sold on Radfield.

“I felt like I would be supported and if I was being supported for such a big project right from the start then I knew that I’d be well looked after as a franchise partner. I’d never done this before, so it was quite daunting for me. I knew what I wanted to do, but I didn’t know how to put it together. As long as I’ve got the support network (and I know that I do) then I know I’ve chosen the right company.

“The values are a big part of it for me and how they treat their Care Professionals is important. They all support the real living wage accreditation, which is what I strongly believe in too, especially with all the fuel increases and costs for living increasing, it’s so important. We’ve increased our mileage rate as well, straight away just to make sure everyone is fairly paid.”

What made you decide to launch your business in Barnet & Finchley?

“Well, I was familiar with Barnet, I know the area well, I know the hospitals, I know the GPs, I have a lot of family and friends in the area, which has resulted in Care Professionals looking to come and work with me already. I can trust them straight away because they are family or friends or through connected persons. For clients too, because I know the area, I know where best to target to get clients, so it’s a familiar territory.”

What makes you happiest about you franchise journey with Radfield?

“The whole journey has been so exciting, I can’t believe we’ve actually got there, we’ve got our first client and we’re still trying to figure things out. We’re still trying to reach out to people but the support network in Radfield, for compliance and IT, Jess and Harry have been great in supporting us to deliver our care for the first client.

“We’ve also reached out to other Radfield offices in the network, the Wycombe office have been really kind and have actually allowed a couple of my Care Professionals to shadow. That’s another thing I like about Radfield, I feel like other franchise partners in the network are really supportive of you because they’ve been through the journey too.

“Katy in the Wycombe office has been amazing, she’s given me advice, she’s happily shown me around her office and given me ideas of how we can improve our office. She’s made it clear that we can go back if we need to shadow again, the support from everyone has been amazing. We’re waiting to see if we can sit in on one of her training sessions to see if there’s anything we can learn for our own Care Professionals.

“Glyn, the owner of the Camden office has been great too, so there’s quite a few offices who have been really helpful and you need that I think. So, it’s not just the Radfield National Office, you have a good group of people around, peers in the network.”

What advice would you give to those considering a franchise?

“I would say do it. It’s really rewarding and really satisfying. It was touching to see the clients and see how vulnerable they are and how much they need us. I can’t stop thinking about our first client. She doesn’t need that much care from us right now, but we’re going to see another client this afternoon. He’s on his own and his neighbour cooks for him. The neighbour told me ‘if we’re away on holiday I don’t know who will cook for him because he can’t go out shopping, so he would just sit at home hungry’ and when you hear things like that you know that there is a real need.

“I try to match as best as possible our Care Professionals to the client. So, with this gentleman, he’s Italian and we have a lovely Italian lady who will be working two or three days a week, so for him, someone who will be speaking Italian is perfect. He’ll get home cooked Italian food too, so I try to match the person with the culture or needs of the client.

“I also try to see where we can make a difference, so it’s not just clinical and it will mean something to the client and the Care Professional. That way they will feel like they really are the best person for the job and therefore they will deliver outstanding care to the client.

“So, it’s already so rewarding to see everybody smile and know that your team knows they have my 100% support, so yes, I’d say just do it and please feel free to contact me if they have any questions about starting up with Radfield.”

Interested in opening your own Radfield Home Care franchise?

If Po has inspired you to become your own boss and operate your own business in your local community? Well… why not get in touch to see if you’re the right fit for us?

Radfield Home Care Videos
Radfield Homecare | A Day in The Life of Ed

Radfield Homecare | A Day in The Life of Ed

A day in the life of a Radfield Homecare franchisee.
VIDEO
Radfield Home Care | Our Story

Radfield Home Care | Our Story

Join Radfield Home Care and discover a power franchising model, driven by over 40 years of experience in the sector and delivered to you via award-winning training.
VIDEO
RHCF Havering | Testimonial Video

RHCF Havering | Testimonial Video

Hear the latest testimonials about the Radfield Homecare franchise from the staff at RCH Havering & Brentwood.
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Available Locations:
Opportunities available across England
Business Type:
Franchise
Minimum Investment:
£35,000
Financing Assistance
3rd Party
Franchise Associations
bfa Established Member
bfa Established Member

Prospectus

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