Anything, anywhere: delivering business success and personal freedom
PACK & SEND is a market-leading logistics franchise that specialises in packing and shipping large, fragile, valuable and awkwardly shaped items that most courier companies simply aren't equipped to handle. By providing tailored packaging and freight solutions, the business operates in a profitable niche with limited direct competition and strong, year-round demand.
With more than 30 years of proven success, PACK & SEND offers franchise partners a scalable, high-margin business built on repeat customers, multiple revenue streams, and specialist expertise.
Top-performing centres generate annual turnover in excess of £700,000 while achieving gross profit margins of more than 65%. With the UK network expanding by 55% in 2025, franchise partners are well positioned to benefit from the brand's continued growth and increasing market presence.
Why Choose PACK & SEND?
PACK & SEND’s customer proposition stands head and shoulders above the competition due to three unique qualities:
- They send “Anything. Anywhere.” As long as it’s physically possible (and legal), they find a way to get anything, anywhere in the world
- NO LIMITS! Their ‘no limits’ approach means they will find solutions for almost anything that requires safe sending
- Legendary Customer Service: They are committed to providing great solutions and managing the process from beginning to end
Franchise Partners Benefit From:
- High-Margin Specialist Services – Operate in a profitable niche where expertise and personalised service command premium returns.
- Repeat Commercial Business – Build long-term relationships with auction houses, galleries, online retailers, medical centres, SMEs and other businesses that generate recurring revenue.
- Multiple Revenue Streams – Generate income from packing, shipping, freight, warranty, logistics solutions and complementary business services.
- Prime, Cost-Effective Locations – Operate from highly visible retail service centres in convenient secondary high street locations, helping to maximise customer accessibility while keeping overheads low.
Your Investment:
The total initial investment is approximately £94K (inc. VAT). This includes the franchise fee, shop fit-out, and training, giving you a ready to launch working branch. With up to 70% funded through a bank loan, subject to approval, your liquid capital requirement is £24,000, + working capital to support living costs and business operations during the start-up period
What does a PACK & SEND franchise partner look like?
PACK & SEND is looking for driven, customer-focused entrepreneurs who enjoy solving problems and building relationships. No logistics experience is required - they'll provide the training and support you need to succeed.
What will I receive from PACK & SEND?
From day one, you'll receive comprehensive training and ongoing support to help you launch, operate, and grow your business with confidence. Our structured onboarding programme is designed to equip you with the knowledge, skills, and guidance needed for long-term success.
Key Training Highlights:
- Virtual induction event – Meet the onboarding team and gain a clear understanding of your franchise journey.
- Comprehensive initial training programme – A blend of online learning, Head Office workshops, and practical training at a certified training centre.
- Structured two-year post-launch support – Ongoing guidance from the Learning & Development team and a dedicated Business Development Coach, with regular business, sales, and customer service coaching.
- Flexible long-term support – Continued guidance that evolves with your business, providing the right level of support as your confidence and experience grow.
Your Next Steps
Ready to build a better future? Click the link below and a member of the PACK & SEND Retail Network Development team will contact you as soon as possible:
- Franchise Fee: ££34,995
- Minimum Investment: £30,000
- Liquid Capital: £36,000 - £41,000
- Total Investment: £120,000 - £130,000 (including working capital of between £35,000 and £50,000)
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Is PACK & SEND the Right Franchise for You?
From Postman to Franchise Partner
Charlie Godwin is one of the co-owners of PACK & SEND Guildford, and his route into franchise ownership was practical, straightforward, and built on real-world experience.
After leaving school, Charlie spent a year working in estate agency, gaining early exposure to customer-facing sales. He then worked for more than three years as a postman, a role that gave him a strong understanding of logistics, reliability, and working directly with the public.
Building Confidence Through a Proven System
Charlie’s first step into the PACK & SEND network came in 2022, when he and his co-owners purchased the Camberley franchise.
In 2023, they expanded by acquiring a second service centre in Guildford. Eventually, they sold Camberley in order to focus fully on developing Guildford as their long-term base.
For Charlie, the appeal of franchising was clear:
“Starting a business from scratch didn’t feel right for me. I’m not the most creative person. Having the systems in place was a really great thing.”
PACK & SEND provided the structure, tools, and support needed to build a service-led business with confidence — allowing the owners to focus on execution, customer relationships, and growth.
A Role Where Every Day Is Different
One of the standout parts of the business for Charlie is the variety.
Unlike many franchises that feel repetitive, PACK & SEND service centres handle a wide range of specialist consignments — from everyday business freight through to fragile, large, unusual and valuable items.
Charlie highlights the people and the work as a major part of the job’s appeal:
“There aren’t many industries where you get to see that variety, the artists, the sculptors, the interesting characters. It’s a fantastic job. Every day’s different.”
This reflects the PACK & SEND UK proposition: expert support, tailored solutions, and specialist logistics delivered properly — with a person guiding the customer, not an online platform.
Looking Ahead…
Since focusing on Guildford, Charlie describes the journey as a genuine success and is optimistic about the future.
“I’ve enjoyed the process so far. I’m really happy with where we’ve come, and I’m really excited for the future as well.”
For prospective franchise partners, Charlie’s story is a reminder that you don’t need to invent a business model from scratch, you need the right system, the right support, and the right service offering.
With PACK & SEND, the opportunity is to build a specialist shipping and packing business rooted in expertise, quality, and real customer need.
Take the First Step Today
Your PACK & SEND franchise journey starts with one simple action.
Complete the enquiry form, and a member of our Franchise Development Team will contact you to discuss the opportunity and answer your questions.
This first conversation could be the start of an exciting and rewarding business venture, your very own courier and logistics centre, backed by a trusted UK and global brand.
Start your franchise journey today, enquire now and take control of your future. Simply click the button below, to get in touch.
The PACK & SEND Franchise | Delivering Success & Personal Freedom
PACK & SEND | Franchisee Insights
