Anything, anywhere: delivering business success and personal freedom
PACK & SEND is a market-leading logistics franchise that specialises in packing and shipping large, fragile, valuable and awkwardly shaped items that most courier companies simply aren't equipped to handle. By providing tailored packaging and freight solutions, the business operates in a profitable niche with limited direct competition and strong, year-round demand.
With more than 30 years of proven success, PACK & SEND offers franchise partners a scalable, high-margin business built on repeat customers, multiple revenue streams, and specialist expertise.
Top-performing centres generate annual turnover in excess of £700,000 while achieving gross profit margins of more than 65%. With the UK network expanding by 55% in 2025, franchise partners are well positioned to benefit from the brand's continued growth and increasing market presence.
Why Choose PACK & SEND?
PACK & SEND’s customer proposition stands head and shoulders above the competition due to three unique qualities:
- They send “Anything. Anywhere.” As long as it’s physically possible (and legal), they find a way to get anything, anywhere in the world
- NO LIMITS! Their ‘no limits’ approach means they will find solutions for almost anything that requires safe sending
- Legendary Customer Service: They are committed to providing great solutions and managing the process from beginning to end
Franchise Partners Benefit From:
- High-Margin Specialist Services – Operate in a profitable niche where expertise and personalised service command premium returns.
- Repeat Commercial Business – Build long-term relationships with auction houses, galleries, online retailers, medical centres, SMEs and other businesses that generate recurring revenue.
- Multiple Revenue Streams – Generate income from packing, shipping, freight, warranty, logistics solutions and complementary business services.
- Prime, Cost-Effective Locations – Operate from highly visible retail service centres in convenient secondary high street locations, helping to maximise customer accessibility while keeping overheads low.
Your Investment:
The total initial investment is approximately £94K (inc. VAT). This includes the franchise fee, shop fit-out, and training, giving you a ready to launch working branch. With up to 70% funded through a bank loan, subject to approval, your liquid capital requirement is £24,000, + working capital to support living costs and business operations during the start-up period
What does a PACK & SEND franchise partner look like?
PACK & SEND is looking for driven, customer-focused entrepreneurs who enjoy solving problems and building relationships. No logistics experience is required - they'll provide the training and support you need to succeed.
What will I receive from PACK & SEND?
From day one, you'll receive comprehensive training and ongoing support to help you launch, operate, and grow your business with confidence. Our structured onboarding programme is designed to equip you with the knowledge, skills, and guidance needed for long-term success.
Key Training Highlights:
- Virtual induction event – Meet the onboarding team and gain a clear understanding of your franchise journey.
- Comprehensive initial training programme – A blend of online learning, Head Office workshops, and practical training at a certified training centre.
- Structured two-year post-launch support – Ongoing guidance from the Learning & Development team and a dedicated Business Development Coach, with regular business, sales, and customer service coaching.
- Flexible long-term support – Continued guidance that evolves with your business, providing the right level of support as your confidence and experience grow.
Your Next Steps
Ready to build a better future? Click the link below and a member of the PACK & SEND Retail Network Development team will contact you as soon as possible:
- Franchise Fee: ££34,995
- Minimum Investment: £30,000
- Liquid Capital: £36,000 - £41,000
- Total Investment: £120,000 - £130,000 (including working capital of between £35,000 and £50,000)
PACK & SEND Unveils Evolved Brand Identity, Reinforcing Its Vision for the Future of Logistics
After more than three decades at the forefront of logistics innovation, PACK & SEND™ UK has officially launched its evolved brand identity, following in the footsteps of our Australian colleagues—marking a confident step forward that reflects the company’s growth, values, and bold ambitions for the future.
The revitalised look and feel are rolling out across all customer touchpoints—including website, social media, marketing collateral, vehicles and uniforms—anchored by a compelling new message: “Specialised Logistics, the way it should be done”
“This refresh isn’t about changing who we are,” said Nicholas Woodward, Country Manager, PACK & SEND™ Australia. “It’s about better expressing what we’ve always stood for: trust, quality, and reliability. It is logistics done to the highest standard—with the consistency and care of a human touch.”
Built on Trust, Designed for Growth
Since its founding in 1993, PACK & SEND has built a strong reputation for taking the stress out of sending. Its market proposition has always been clear: managing the full logistics cycle, point to point, end to end.
The updated brand identity reflects PACK & SEND’s ongoing commitment to customer-first logistics with a sharper, more solid presence and a clear focus on specialised shipping of fragile, large, unusual and valuable items. This transformation is designed to empower Franchise Partners and elevate the customer experience.
“Our Franchise Partners are the heart of the brand,” added Woodward. “This evolution gives them the tools to shine even brighter in their local markets.”
A Promise That Goes Beyond Delivery
At the core of the brand refresh lies a renewed brand promise: “Everything taken care of.” This speaks to PACK & SEND’s enduring commitment to reliability, consistency, and peace of mind—values that have defined the business from day one.
What’s Next
Following its launch, PACK & SEND will continue rolling out the refreshed identity across its national network. This includes investment in new signage, updated uniforms, enhanced digital presence, localised marketing tools, and in-store experience.
This milestone marks a new era for PACK & SEND—one that strengthens its vision to be Australia’s most dependable and dynamic logistics network: driven by expertise, powered by people, and defined by trust.
To discover more about the PACK & SEND franchise opportunity simple click the button below and get in touch
Deliver Success With a PACK & SEND Franchise
PACK & SEND | Franchisee Insights
