PACK & SEND

Build a business that customers genuinely value. PACK & SEND has earned its reputation by delivering specialist logistics solutions that others can't, giving franchise partners a unique position in a growing, high-margin market.


PACK & SEND is a market-leading logistics franchise that specialises in packing and shipping large, fragile, valuable and awkwardly shaped items that most courier companies simply aren't equipped to handle. By providing tailored packaging and freight solutions, the business operates in a profitable niche with limited direct competition and strong, year-round demand.

With more than 30 years of proven success, PACK & SEND offers franchise partners a scalable, high-margin business built on repeat customers, multiple revenue streams, and specialist expertise.

Top-performing centres generate annual turnover in excess of £700,000 while achieving gross profit margins of more than 65%. With the UK network expanding by 55% in 2025, franchise partners are well positioned to benefit from the brand's continued growth and increasing market presence.

Why Choose PACK & SEND?

PACK & SEND’s customer proposition stands head and shoulders above the competition due to three unique qualities:

• They send “Anything. Anywhere.” As long as it’s physically possible (and legal), they find a way to get anything, anywhere in the world
• NO LIMITS! Their ‘no limits’ approach means they will find solutions for almost anything that requires safe sending
• Legendary Customer Service: They are committed to providing great solutions and managing the process from beginning to end

Franchise Partners Benefit From:

• High-Margin Specialist Services – Operate in a profitable niche where expertise and personalised service command premium returns.
• Repeat Commercial Business – Build long-term relationships with auction houses, galleries, online retailers, medical centres, SMEs and other businesses that generate recurring revenue.
• Multiple Revenue Streams – Generate income from packing, shipping, freight, warranty, logistics solutions and complementary business services.
• Prime, Cost-Effective Locations – Operate from highly visible retail service centres in convenient secondary high street locations, helping to maximise customer accessibility while keeping overheads low.

Your Investment:

The total initial investment is approximately £94K (inc. VAT). This includes the franchise fee, shop fit-out, and training, giving you a ready to launch working branch. With up to 70% funded through a bank loan, subject to approval, your liquid capital requirement is £24,000, + working capital to support living costs and business operations during the start-up period

What does a PACK & SEND franchise partner look like?

PACK & SEND is looking for driven, customer-focused entrepreneurs who enjoy solving problems and building relationships. No logistics experience is required - they'll provide the training and support you need to succeed.

What will I receive from PACK & SEND?

From day one, you'll receive comprehensive training and ongoing support to help you launch, operate, and grow your business with confidence. Our structured onboarding programme is designed to equip you with the knowledge, skills, and guidance needed for long-term success.

Key Training Highlights:

• Virtual induction event – Meet the onboarding team and gain a clear understanding of your franchise journey.
• Comprehensive initial training programme – A blend of online learning, Head Office workshops, and practical training at a certified training centre.
• Structured two-year post-launch support – Ongoing guidance from the Learning & Development team and a dedicated Business Development Coach, with regular business, sales, and customer service coaching.
• Flexible long-term support – Continued guidance that evolves with your business, providing the right level of support as your confidence and experience grow.

Your Next Steps

Ready to build a better future? Click the link below and a member of the PACK & SEND Retail Network Development team will contact you as soon as possible: