Combining Care Homes with Home Care is the way Forward, say new Walfinch Franchisees

Walfinch, a network of leaders

Walfinch is a dynamic, purpose-led home care brand on a mission to redefine ageing in the UK. We help clients to champion an active lifestyle, making our services a luxury choice within the home care market. It’s not just couch, cuppas and carers; it’s about lengthening health spans and transforming lives through activity.

Imagine being part of the home care revolution, not designed to ‘keep people at home’, but focused on streamlining clients’ daily lives and helping them to Thrive in (and beyond) their homes.

Let’s talk cash: the financial information

The minimum investment with a Walfinch franchise is £110,000 - 120,000, with a franchise fee £41,000 + VAT, along with an ongoing management support fee of 5%.

These figures underline that, while there is a serious investment, you’re backed by a proven model and recognised brand, with strong relationships with the banks. The opportunity is substantial, and the potential for return is transformative.

Walfinch was designed by a former home care franchisee

Walfinch is rooted in forward-thinking leadership, with our CEO, Amrit Dhaliwal having been a former home care franchisee. Our model combines entrepreneurial energy with care expertise, nationally supporting franchisees to set up their own Walfinch home care businesses. Could your individual expertise enrich our vibrant network of entrepreneurs? We want to hear your vision. When you join Walfinch, you’re signing up to a brand which values ambition, innovation, and seizing opportunities within a market that’s primed for growth.

Could Walfinch be the investment for you?

What kind of industry do you want to start a business in? Future-proof, deeply profitable, scalable, meaningful? You’re looking right at it. Walfinch is actively tapping into a broadening market, therefore, an undeniable demand.

Better yet: you’re not starting from scratch. You’re plugging into a brand with tested systems, operational tools, referral pathways and a growth-oriented mindset – a brand that is actively redefining what care means. This isn’t for people content with following, this is for leaders in the making.

As you build, your Walfinch business earns both social and commercial value. You’ll be creating jobs, contributing to communities and building something you can scale or sell. Walfinch franchisees are already seeing notable turnover and that momentum is infectious.

Are you what Walfinch is looking for?

We’re looking for driven, ambitious individuals who share our values of possibility, progress and perseverance. People who set new standards, people with passion, people with a hint of revolution in them. If you’ve ever looked at something and seen exactly what needs to change, you are suited to Walfinch.

We welcome franchisees from diverse backgrounds (we’ve had Marketing Executives, Accountants, Care Managers, Nurses, even Television Producers all become proud Walfinch business owners). Previous care experience is a bonus but not required.

All you need is the Thriving mindset:

You believe great care comes from genuine human connection and operational excellence.
You’re driven to build something in your local community; generating employment, creating value, making a difference.
You embrace technology, systems and high standards, because you know that scalable success comes from disciplined frameworks.
You’re willing to lead, to learn, and evolve.
Previous experience of running a business or managing teams.
You’re willing to get out there, shake hands, and become a person of influence within and beyond your local community.

What we value most is the right personal drive and alignment with the Walfinch ethos.

As a Walfinch franchisee, you will…

Be your own boss and have control of your life, with the backing of an award-winning brand.
Work in a rewarding, high-impact sector: you’ll be helping people live better lives in their own homes.
Support your local community by creating jobs, fostering partnerships, and building a reputation for excellence.
Leverage a ready-built model: from referrals and service lines to admin systems and compliance frameworks.
Potentially reach significant turnover, some franchisees are achieving up to £1 million turnover or more.
Enjoy the support, network and ongoing development that comes with being part of a Thriving franchise system.

Training and support: marketing and regulation made manageable

Walfinch understands that care is a highly-regulated sector. So, we have designed our training and support to match. The start of your journey includes:

A rigorous 10-day initial formal training programme covering business set-up, operations, compliance, marketing and more.
Full assistance with registration (for example with the regulator Care Quality Commission in England) so you can get trading as quickly and smoothly as possible.
A 90-day business launch plan that gives you clear milestones, actions and support.
Office setup assistance, software training, marketing support and system implementation.

But it doesn’t stop there. Ongoing support for Walfinch franchisees includes:

Weekly and ongoing coaching meetings, business development workshops and compliance coaching.
Access to a network of fellow franchisees, sharing best practice, referral networks and collaboration.
Dedicated leadership team support, so you’re never left on your own.

When you sign with Walfinch, you’re joining a system built for your success. Our team is hyper-focused on how to get you to that first £1 quicker.

How does the Walfinch franchise business model work?

The model is smart, clear and built to work in today’s digital age while staying human centred. At its core: you operate a home-care business under the Walfinch brand, delivering services in your exclusive territory. Our system ensures you have the technology, processes and branding to deliver standout service.

Key components:

Exclusive territory license: You’re supported to establish a dominant local presence, with an expertly researched territory based on the population of potential clients.
Technology-enabled operations: From rostering and care-monitoring to client management and compliance., the systems handle the heavy lifting so you can focus on growth and relationship-building.
Marketing and referral strategy: You’ll be trained on how to build your network of referral providers, community relationships and local leads.
Service diversity: You’ll offer a full range of care, from hourly/daily visits to live-in support, from simple companionship to complex care for conditions like dementia, stroke recovery, MS. That broad menu means you’re not locked into one niche, and you can scale your operations.
Scale opportunity: While you might start as a single-unit franchisee, the model gives you potential to scale to multi-unit or multi-territory.
Ongoing business development: Support doesn’t end at launch; you’ll be coached, updated, networked and encouraged to maximise the value of your business via best practices, operational innovation and strategic growth.

Stop surviving, start Thriving

By joining the Walfinch network you gain access to a proven platform: a recognised brand, a complete operating system, and a market position built for the future - with your own, exclusive territory. Why bother? Because setting up a home care business in such a regulated, evolving industry is tough. With Walfinch you get the backing, training and systems you need to succeed. Because it’s never enough just to survive. Through this high-potential business, make it your Time to Thrive.

Walfinch Financial Data

The following financial information was provided by Walfinch to give you more information about the costs associated with a Walfinch opportunity

Minimum Investment

£41,000 + VAT

Franchise Fee

£41,000 + VAT.

Management Support Fee (MSF)

5% plus VAT

Total Investment

£110,000

Funding Support

Yes

Advertising Fee

MSF

5% + VAT

Walfinch News

Combining Care Homes with Home Care is the way Forward, say new Walfinch Franchisees

November 06, 2023

“People ask why we are doing this but we think the question should be 'Why not? rather than 'Why?'”, says Dhan.

Dhan and Sham own four residential care homes in North Manchester, all of which have earned 'Good' CQC ratings, but in March this year the couple also launched a domiciliary care service, as owners of the Walfinch Greater Manchester South home care franchise.

“Offering both residential and domiciliary care expands clients' choices when it comes to buying care, and it means that they can move into, or out of, residential care, while still receiving services from people they know and trust,” says Dhan.

It also makes sense from a business point of view, he says. “There are great synergies. Demand for home care is huge, and this move means we can help meet that. It will mean we are known to home care clients who may want to move into a residential home.

“More care home owners should look at expanding into community home care services this way.”

Practical advantages.

“A common problem faced by new domiciliary care providers is that they can easily attract clients but have not got enough carers to serve them. We already have staff working in our care homes who want more hours, so we can offer them extra work in the new home care service,” says Dhan. It means we can expand steadily without worrying so much about recruiting new home care staff.”

Dhan and Sham both have extensive experience in care. Dhan worked for 25 years in the NHS as a mental health nurse practitioner, including working on the community, while Sham has a nursing background in public and private settings. They opened the first of their care homes in 2008.

“That means we already have extensive know-how when it comes to standards and quality of care, running care teams, and working in the community,” says Sham. “We have been looking at opening a domiciliary service for a while.”

Why a franchise?

Given their care and business experience, Dhan and Sham could have started a home care business on their own – but they choose to expand with a franchise. Why?

Many reasons, says Sham. “We could have done it ourselves, but investing in a franchise makes it easier, especially as Walfinch Greater Manchester South was available as a business resale, so it was up and running.

“A franchise comes with a name that is already known in the community, and we felt it was better value for money, because it would have cost us more in time and money to set it up ourselves. It comes with a ready-made website, extensive franchisee support services and with over 30 other Walfinch offices across country, you have a nationally-known name.”

Why Walfinch?

Dhan says: “It's an up-and-coming name in the care sector, and when I spoke to Chief Executive Amrit Dhaliwal, it was clear that we shared the same ethos of delivering the highest quality care based on a solid financial model.”

The area covered by the franchise was a draw too: “South Manchester is an affluent area and we knew there would be demand for the highest quality care. We are moving to the area ourselves, so we will soon know the area well and will be on hand to meet local clients and carers,” says Dhan. The couple are also considering open a care home in the area, extending their care home locations to include South Manchester.

Another draw was the expertise offered by Walfinch.

“Our experience in care homes is obviously valuable in running our new business, but running a care home and delivering domiciliary care are very different,” says Dhan. “It helps a lot that we understand the care requirements but it's valuable to have the help and experience of Walfinch when it comes to delivery.”

The couple have also recruited a care manager. “She chose to work with us because she already knew our background in care and also feels we understand the business, especially with the backing of the Walfinch franchise team,” says Sham.

They currently have four staff and five clients but expect to grow the service across South Manchester, and perhaps in future to expand into North Manchester, around their care homes.

Dhan says: “I am convinced this combination of care homes and community home care could be a way forward for many care suppliers, and that doing this with an established franchise such as Walfinch makes it easier to achieve.”