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START A THRIVING HOMECARE FRANCHISE WITH WALFINCH

Who is Walfinch?


Walfinch is a homecare services provider that champions an active lifestyle so that everyone can look forward to their next chapter, whatever support they need.

Via our network of franchisees and their carers, Walfinch offers all kinds of care. From weekly visits to live-in care, from companionship to complex care for conditions such as dementia, multiple sclerosis (MS), stroke rehabilitation, care after physical injuries, temporary respite care and more.

Not only do we provide exceptional care at home, but we also want to see everyone thrive, not just survive, that’s why our carers help our clients to get more out of life. Whether small steps or giant leaps, we aim to help everyone enjoy more activity, safely in their homes or further afield, for as long as possible. From the NHS to Age UK, many experts report that as little as ten minutes activity a day can make a world of difference.

That’s why we say, it’s time to thrive.

Why become a Walfinch Homecare franchisee?


Around 20% of the population is aged over 65 and the demand for care services exponentially surpasses supply. There will always be people who want to get more out of life but require homecare to make it possible. With Walfinch you could be the one to provide it.

Of course, you could set up a home care business on your own, but this is a highly regulated sector where the utmost attention to the quality of care is essential. Starting your business with Walfinch means you’ll have training and guidance every step of the way so you can provide the highest quality of care within your community.

Walfinch has ambitious plans to grow. We’re looking to redefine homecare and what it can offer.

We’re large enough to have lots of experience, but small enough to give you the individual support you’ll need to succeed.

Furthermore, we know what success looks like as our CEO Amrit used to be a franchisee himself, before he set up Walfinch, a privately owned British homecare brand. Amrit Dhaliwal’s story is a successful one. He’s a first-generation Indian entrepreneur who set out to create homecare “people want to choose, rather than choose reluctantly”.

Will you join him on his journey to be everyone’s first choice for homecare?

Dimpu Boppuri | Support Getting Registered with the CQC


One of the biggest challenges when you’re setting up a home care business is getting your business registered with your regulator.

If you haven’t done this before, it can be a long and laborious process. Most franchisees didn’t work in the care sector before joining Walfinch, so didn’t have any experience of the registration process.

For example, Dimpu Boppuri, who runs Walfinch Milton Keynes and Bedford, worked in IT for Santander, Barclays, Mastercard, and other large financial institutions before joining Walfinch.

Dimpu got his Bachelor of Technology from Jawaharlal Nehru Technological University in Hyderabad in the early 2000s before getting a job with Barclays in Knutsford.

Since then, he’s had 2 children, one who loves to play cricket, and he’s had his own IT company too.

With no care experience, Dimpu didn’t know where to start when it came to getting his home care business registered with CQC.

This is where Walfinch come in. When you join, you’ll be supported by an experienced Quality and Compliance Manager whose job is to get you registered with your regulator as quickly as possible so you can start trading and focusing on growing your business.

What type of franchisee is Walfinch looking to recruit?


Walfinch is looking for franchisees with the same ambition and drive as Amrit, but who also value the importance of wellbeing, for themselves, their carers and their clients.

As this is a service company, we value people who also recognise that the little things make a big difference.

In addition we’re looking for people who:
  • Are enthusiastic to grow professionally and personally.
  • Want to deliver the highest quality levels of care.
  • Are keen to build a successful care business that makes a difference to their community
  • Believe in the importance of thriving, not just surviving

Walfinch welcomes prospective franchisees with and without previous care sector experience as the company provides extensive initial and ongoing healthcare training and support.

As a Walfinch franchisee, you can:
  • Work in a rewarding sector, helping others
  • Support your local community by offering employment opportunities
  • Achieve business independence
  • Potentially generate £1 million in turnover by Year 5
  • Join a welcoming, supportive team
  • Enjoy your job and have fun

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Poojita Patel at our annual Walfinch conference

Training and support


Care is, rightly, a highly regulated business and Walfinch always abides by – and strives to exceed – all the national regulations and standards, while making it as straightforward as possible for franchisees to achieve the highest standards.

Amrit knows first-hand that the development and support of incoming and existing franchisees is crucial to a successful care business.

A comprehensive package of training and support, along with business advice, is provided to all Walfinch franchisees.


Initial franchisee training includes:

  • A 10-day initial formal training programme
  • Help with Care Quality Commission (CQC) registration
  • A 90-day business launch plan
  • Marketing and business development training
  • Software training
  • Assistance with office set-up
  • Weekly support meetings
  • A full administrative system
  • An operations manual
  • 250 business cards and 500 A5 leaflets.

Ongoing training and support includes:

  • 45 hours of ongoing training and support annually
  • Recruitment workshops to help you recruit and retain the very best caregivers
  • Business development workshops (monthly) to help you grow your business
  • Compliance coaching to ensure you meet - and exceed - the highest regulatory standards
  • Business coaching
  • Periodic CQC-style inspections led by the franchisor to prepare you for the all-important official CQC inspections or care inspectorate in Scotland, Wales and Northern Ireland.
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Franchise Director Simon Mills with Kunal Parkash

Financial information


Start-up costs can vary, but the minimum investment required is £44,000. The company also charges a management support fee (MSF) of five per cent (plus VAT).

The right franchisees have the potential to achieve turnover of £1000,000 by Year 4.

Additional Information


What locations is Walfinch looking to operate in?

The company has franchises available across the UK.

What are the franchise terms of agreement and renewal?

The franchise agreement lasts for 10 years and comprises two five-year periods.

Why is Walfinch a good investment?

This care provider delivers an essential service to a client base that is consistently growing and offers a recession-resistant business model that has the potential for significant financial returns.

It’s committed franchisees are supported by a dedicated leadership team. For their investment, franchisees get:

  • An exclusive territory
  • Comprehensive training
  • Access to a franchise network of like-minded fellow franchisees
  • Dedicated business coaching and ongoing support
  • Assistance with recruiting carers
  • Association with a prestigious brand
  • A tried and tested business model that has a proven success rate, significant potential financial returns and strong cash flow
  • Technological procedures and customer management systems that provide efficiency and retain quality.

How does the Walfinch franchise business model work?


The Walfinch franchise model’s success is driven by its values and professional standards of care, combined with the careful deployment of technology to future-proof your business in the digital age.

Franchisees benefit from technology provided to streamline most administrative tasks, so they can spend more time on building rewarding relationships with care clients and customers, which drives more business.

Franchisees’ care teams use technology that ensures care, medication and client health are carefully monitored and which allows clients’ families, caregivers and the franchisee to interact with each other.

This makes it easier to ensure care standards are always upheld and communication maintained, which leads to happier clients and more personal recommendations. Walfinch is a white-collar management franchise and there is a choice of both single-care franchises and multi-unit opportunities.

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Walfinch Financial Data
The following financial information was provided by Walfinch to give you more information about the costs associated with a Walfinch opportunity
Minimum Investment
£44,000
Franchise Fee
£36,000 + VAT.
Management Support Fee (MSF)
5% plus VAT
Total Investment
£110,000
Funding Support
Yes
Advertising Fee
0
MSF
5% + VAT
Walfinch News

Walfinch Chiswick, Hammersmith & Kensington Wins Excellence in Compliance Award

February 06, 2025| Franchise News
Walfinch home care Chiswick, Hammersmith & Kensington, whose carers help people to thrive in their own homes, has won an award for excellence in compliance. 

New Walfinch Home Care Business in Dulwich, Bromley & Sevenoaks

January 30, 2025| Franchise News
A new Walfinch home care business is coming to Bromley, bringing the benefits of bespoke care to people in their own homes.

Free yoga and dental checks with Walfinch home care Harrow and Brent

January 30, 2025| Franchise News
Chair yoga and free dental checks are improving health and wellbeing for Walfinch home care clients in Harrow and Brent.

Walfinch Rises Eight Places in the Elite Franchise Top 100

December 06, 2024| Franchise News
Walfinch home care has been named as a top 100 franchisor in the prestigious Elite Franchise Top 100 (EF100) for the third consecutive year.  

It’s Time to Thrive with the launch of Wellness With Walfinch

November 21, 2024| Franchise News
Home care provider Walfinch has launched its first initiative under its new Time to Thrive tagline.

Walfinch's Amrit Dhaliwal Voted Second Most Influential Social Care Leader

October 22, 2024| Franchise News
Shilpi Verma, Walfinch Harrow and Brent franchisee, clinches The Executive Home Care Leader (Franchise) award in The Social Care Leadership Awards

Walfinch Franchisee Wins a Great British Franchisee Award

October 17, 2024| Franchise News
Shilpi Verma, the Walfinch home care franchisee for Harrow and Brent, has been named as a winner of the prestigious Great British Franchisee Awards for 2024.

New Walfinch Home Care Service Inspired by Family Care

October 17, 2024| Franchise News
Poojita Patel has launched a Walfinch home care service in Eastbourne, determined to deliver the high-quality care she would have wished for her grandmother.

Walfinch Franchisees are Top 20 Home Care Providers

August 07, 2024| Franchise News
Two Walfinch home care franchises have been named as top 20 home care providers for 2024.

Walfinch Home Care Service Set On Expansion In Scotland

July 18, 2024| Franchise News
Scotland is ripe for the expansion of Walfinch home care services, according to Bunmi Ganiyu, Managing Director of the Walfinch office in Edinburgh South.

Combining Care Homes with Home Care is the way Forward, say new Walfinch Franchisees

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“People ask why we are doing this but we think the question should be 'Why not? rather than 'Why?'”, says Dhan.

Dhan and Sham own four residential care homes in North Manchester, all of which have earned 'Good' CQC ratings, but in March this year the couple also launched a domiciliary care service, as owners of the Walfinch Greater Manchester South home care franchise.

“Offering both residential and domiciliary care expands clients' choices when it comes to buying care, and it means that they can move into, or out of, residential care, while still receiving services from people they know and trust,” says Dhan.

It also makes sense from a business point of view, he says. “There are great synergies. Demand for home care is huge, and this move means we can help meet that. It will mean we are known to home care clients who may want to move into a residential home.

“More care home owners should look at expanding into community home care services this way.”

Practical advantages.

“A common problem faced by new domiciliary care providers is that they can easily attract clients but have not got enough carers to serve them. We already have staff working in our care homes who want more hours, so we can offer them extra work in the new home care service,” says Dhan. It means we can expand steadily without worrying so much about recruiting new home care staff.”

Dhan and Sham both have extensive experience in care. Dhan worked for 25 years in the NHS as a mental health nurse practitioner, including working on the community, while Sham has a nursing background in public and private settings. They opened the first of their care homes in 2008.

“That means we already have extensive know-how when it comes to standards and quality of care, running care teams, and working in the community,” says Sham. “We have been looking at opening a domiciliary service for a while.”

Why a franchise?

Given their care and business experience, Dhan and Sham could have started a home care business on their own – but they choose to expand with a franchise. Why?

Many reasons, says Sham. “We could have done it ourselves, but investing in a franchise makes it easier, especially as Walfinch Greater Manchester South was available as a business resale, so it was up and running.

“A franchise comes with a name that is already known in the community, and we felt it was better value for money, because it would have cost us more in time and money to set it up ourselves. It comes with a ready-made website, extensive franchisee support services and with over 30 other Walfinch offices across country, you have a nationally-known name.”

Why Walfinch?

Dhan says: “It's an up-and-coming name in the care sector, and when I spoke to Chief Executive Amrit Dhaliwal, it was clear that we shared the same ethos of delivering the highest quality care based on a solid financial model.”

The area covered by the franchise was a draw too: “South Manchester is an affluent area and we knew there would be demand for the highest quality care. We are moving to the area ourselves, so we will soon know the area well and will be on hand to meet local clients and carers,” says Dhan. The couple are also considering open a care home in the area, extending their care home locations to include South Manchester.

Another draw was the expertise offered by Walfinch.

“Our experience in care homes is obviously valuable in running our new business, but running a care home and delivering domiciliary care are very different,” says Dhan. “It helps a lot that we understand the care requirements but it's valuable to have the help and experience of Walfinch when it comes to delivery.”

The couple have also recruited a care manager. “She chose to work with us because she already knew our background in care and also feels we understand the business, especially with the backing of the Walfinch franchise team,” says Sham.

They currently have four staff and five clients but expect to grow the service across South Manchester, and perhaps in future to expand into North Manchester, around their care homes.

Dhan says: “I am convinced this combination of care homes and community home care could be a way forward for many care suppliers, and that doing this with an established franchise such as Walfinch makes it easier to achieve.”

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Available Locations:
Franchise opportunities available across England
Business Type:
Franchise
Minimum Investment:
£44,0000
Financing Assistance
3rd Party

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