Walfinch, a network of leaders
Imagine being part of the home care revolution, not designed to ‘keep people at home’, but focused on streamlining clients’ daily lives and helping them to Thrive in (and beyond) their homes.
Let’s talk cash: the financial information
The minimum investment with a Walfinch franchise is £110,000 - 120,000, with a franchise fee £41,000 + VAT, along with an ongoing management support fee of 5%.
These figures underline that, while there is a serious investment, you’re backed by a proven model and recognised brand, with strong relationships with the banks. The opportunity is substantial, and the potential for return is transformative.
Walfinch was designed by a former home care franchisee
Walfinch is rooted in forward-thinking leadership, with our CEO, Amrit Dhaliwal having been a former home care franchisee. Our model combines entrepreneurial energy with care expertise, nationally supporting franchisees to set up their own Walfinch home care businesses. Could your individual expertise enrich our vibrant network of entrepreneurs? We want to hear your vision. When you join Walfinch, you’re signing up to a brand which values ambition, innovation, and seizing opportunities within a market that’s primed for growth.
Could Walfinch be the investment for you?
What kind of industry do you want to start a business in? Future-proof, deeply profitable, scalable, meaningful? You’re looking right at it. Walfinch is actively tapping into a broadening market, therefore, an undeniable demand.
Better yet: you’re not starting from scratch. You’re plugging into a brand with tested systems, operational tools, referral pathways and a growth-oriented mindset – a brand that is actively redefining what care means. This isn’t for people content with following, this is for leaders in the making.
As you build, your Walfinch business earns both social and commercial value. You’ll be creating jobs, contributing to communities and building something you can scale or sell. Walfinch franchisees are already seeing notable turnover and that momentum is infectious.
Are you what Walfinch is looking for?
We’re looking for driven, ambitious individuals who share our values of possibility, progress and perseverance. People who set new standards, people with passion, people with a hint of revolution in them. If you’ve ever looked at something and seen exactly what needs to change, you are suited to Walfinch.
We welcome franchisees from diverse backgrounds (we’ve had Marketing Executives, Accountants, Care Managers, Nurses, even Television Producers all become proud Walfinch business owners). Previous care experience is a bonus but not required.
All you need is the Thriving mindset:
- You believe great care comes from genuine human connection and operational excellence.
- You’re driven to build something in your local community; generating employment, creating value, making a difference.
- You embrace technology, systems and high standards, because you know that scalable success comes from disciplined frameworks.
- You’re willing to lead, to learn, and evolve.
- Previous experience of running a business or managing teams.
- You’re willing to get out there, shake hands, and become a person of influence within and beyond your local community.
As a Walfinch franchisee, you will…
- Be your own boss and have control of your life, with the backing of an award-winning brand.
- Work in a rewarding, high-impact sector: you’ll be helping people live better lives in their own homes.
- Support your local community by creating jobs, fostering partnerships, and building a reputation for excellence.
- Leverage a ready-built model: from referrals and service lines to admin systems and compliance frameworks.
- Potentially reach significant turnover, some franchisees are achieving up to £1 million turnover or more.
- Enjoy the support, network and ongoing development that comes with being part of a Thriving franchise system.
Training and support: marketing and regulation made manageable
Walfinch understands that care is a highly-regulated sector. So, we have designed our training and support to match. The start of your journey includes:
- A rigorous 10-day initial formal training programme covering business set-up, operations, compliance, marketing and more.
- Full assistance with registration (for example with the regulator Care Quality Commission in England) so you can get trading as quickly and smoothly as possible.
- A 90-day business launch plan that gives you clear milestones, actions and support.
- Office setup assistance, software training, marketing support and system implementation.
- Weekly and ongoing coaching meetings, business development workshops and compliance coaching.
- Access to a network of fellow franchisees, sharing best practice, referral networks and collaboration.
- Dedicated leadership team support, so you’re never left on your own.
How does the Walfinch franchise business model work?
The model is smart, clear and built to work in today’s digital age while staying human centred. At its core: you operate a home-care business under the Walfinch brand, delivering services in your exclusive territory. Our system ensures you have the technology, processes and branding to deliver standout service.
Key components:
- Exclusive territory license: You’re supported to establish a dominant local presence, with an expertly researched territory based on the population of potential clients.
- Technology-enabled operations: From rostering and care-monitoring to client management and compliance., the systems handle the heavy lifting so you can focus on growth and relationship-building.
- Marketing and referral strategy: You’ll be trained on how to build your network of referral providers, community relationships and local leads.
- Service diversity: You’ll offer a full range of care, from hourly/daily visits to live-in support, from simple companionship to complex care for conditions like dementia, stroke recovery, MS. That broad menu means you’re not locked into one niche, and you can scale your operations.
- Scale opportunity: While you might start as a single-unit franchisee, the model gives you potential to scale to multi-unit or multi-territory.
- Ongoing business development: Support doesn’t end at launch; you’ll be coached, updated, networked and encouraged to maximise the value of your business via best practices, operational innovation and strategic growth.
Stop surviving, start Thriving
By joining the Walfinch network you gain access to a proven platform: a recognised brand, a complete operating system, and a market position built for the future - with your own, exclusive territory. Why bother? Because setting up a home care business in such a regulated, evolving industry is tough. With Walfinch you get the backing, training and systems you need to succeed. Because it’s never enough just to survive. Through this high-potential business, make it your Time to Thrive.
Amrit Daliwal | Keep The Right People In
Walfinch CEO discusses the important of good leadership and structure.
So I want to talk about leadership and infrastructure. I'm sure a lot of you have heard me talk about this before. I think it's super important as a business owner, we're never able to scale without the right people around us. A great book called Good to Great by Jim Collins is all about getting the right people on the bus and the wrong people off the bus.
And the wrong people might be the wrong cultural fit. It might be that your business has outgrown them. And invariably you'll know it, but maybe you won't do something about it. But if you don't do something about it, they'll end up coming back to bite you in the backside In a year, 6 months, 18 months, whatever it might be. But at some point that person will walk out or you'll be so frustrated that it will leave and break down on a really horrible note.
So as soon as you feel like that, it's really, can you train them? Can they come along on the next leg of the journey? Is there another role for them that works? And if not, it's about finding the right person and that right person.
You know, if we think about our businesses as home care providers, you know, the registered manager needs to be a super strong, experienced person. And once you've got that right and an A player, that person's always going to want to hire a player under them. And that might be that care coordinator, it might be the supervisor and team leads and so on. But you want really good quality people that get it, want it and can do it and have capacity for that.
So really thinking about these guys and really thinking, who are the right people for this? Tracking them on KPIs and saying, well, okay, I always like just having a one pager say, I know exactly what's going on and I know this person is doing these things on a Wednesday and that person doing those things on a Friday and so on. They can literally management by walking around, sit on the side of the desk and say, hey, cool, how's it looking over here? And I thought, I know the rotor was supposed to be out and yesterday. Any problems? Yes, no, maybe. And we dig into that.
The other things that I would really focus on is saying how quickly can I get a full time or part time recruiter that takes care of all of the recruitment activity, the compliance around that and really focuses on just dealing with that. If we think our businesses have two real problems really don't they? Recruitment and lead flow.
So I'd really like someone in recruitment quickly so that they can just keep on doing that every single day, do the events, think about the stuff and get out there. And then I'd also like someone that focuses on my lead flow and that might be you in the first year or two. And then you might start thinking about getting a second person involved.
I remember when I moved from about 40,000 a month to about 70,000 a month. I had someone that worked with me as a BDM that came in, went out, choosing 20 meetings a week and just bringing that lead flow in, doing the events and driving that agenda. But also then took on the initial assessments and really went from finding the lead to just starting the package.
And I had those two different people, the recruiter and the business development person, and they're working in conjunction with each other and that meant that, you know, I could then focus on other parts of the business and fix those systems and really dig into that and let the business scalably grow.
So, you know, you can either be just stuck in these things, behind the till as I, as I say, or you can lead from the front, get the right people behind you and just let them grow the business with the right systems. So my focus would always be get the right people that are leadership quality. Maybe they are slightly expensive, but they take ownership, do the work and keep growing.
Walfinch | Franchise Discovery Webinar
Is Home Care PROFITABLE? | Question 18
Advice if you're looking at Home Care Franchising? | Question 3
Walfinch Conference 2024 Highlights
Ian Thompson | Why I Joined Walfinch
Sarah Wickham | Walfinch Franchisee Testimonial
Walfinch Franchise Testimonial | Greg Renk
Tracy Lezar - Why Did You Choose Walfinch?
Fiona Hutchinson | Walfinch
