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Walfinch

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START A THRIVING HOMECARE FRANCHISE WITH WALFINCH

Who is Walfinch?


Walfinch is a homecare services provider that champions an active lifestyle so that everyone can look forward to their next chapter, whatever support they need.

Via our network of franchisees and their carers, Walfinch offers all kinds of care. From weekly visits to live-in care, from companionship to complex care for conditions such as dementia, multiple sclerosis (MS), stroke rehabilitation, care after physical injuries, temporary respite care and more.

Not only do we provide exceptional care at home, but we also want to see everyone thrive, not just survive, that’s why our carers help our clients to get more out of life. Whether small steps or giant leaps, we aim to help everyone enjoy more activity, safely in their homes or further afield, for as long as possible. From the NHS to Age UK, many experts report that as little as ten minutes activity a day can make a world of difference.

That’s why we say, it’s time to thrive.

Why become a Walfinch Homecare franchisee?


Around 20% of the population is aged over 65 and the demand for care services exponentially surpasses supply. There will always be people who want to get more out of life but require homecare to make it possible. With Walfinch you could be the one to provide it.

Of course, you could set up a home care business on your own, but this is a highly regulated sector where the utmost attention to the quality of care is essential. Starting your business with Walfinch means you’ll have training and guidance every step of the way so you can provide the highest quality of care within your community.

Walfinch has ambitious plans to grow. We’re looking to redefine homecare and what it can offer.

We’re large enough to have lots of experience, but small enough to give you the individual support you’ll need to succeed.

Furthermore, we know what success looks like as our CEO Amrit used to be a franchisee himself, before he set up Walfinch, a privately owned British homecare brand. Amrit Dhaliwal’s story is a successful one. He’s a first-generation Indian entrepreneur who set out to create homecare “people want to choose, rather than choose reluctantly”.

Will you join him on his journey to be everyone’s first choice for homecare?

Dimpu Boppuri | Support Getting Registered with the CQC


One of the biggest challenges when you’re setting up a home care business is getting your business registered with your regulator.

If you haven’t done this before, it can be a long and laborious process. Most franchisees didn’t work in the care sector before joining Walfinch, so didn’t have any experience of the registration process.

For example, Dimpu Boppuri, who runs Walfinch Milton Keynes and Bedford, worked in IT for Santander, Barclays, Mastercard, and other large financial institutions before joining Walfinch.

Dimpu got his Bachelor of Technology from Jawaharlal Nehru Technological University in Hyderabad in the early 2000s before getting a job with Barclays in Knutsford.

Since then, he’s had 2 children, one who loves to play cricket, and he’s had his own IT company too.

With no care experience, Dimpu didn’t know where to start when it came to getting his home care business registered with CQC.

This is where Walfinch come in. When you join, you’ll be supported by an experienced Quality and Compliance Manager whose job is to get you registered with your regulator as quickly as possible so you can start trading and focusing on growing your business.

What type of franchisee is Walfinch looking to recruit?


Walfinch is looking for franchisees with the same ambition and drive as Amrit, but who also value the importance of wellbeing, for themselves, their carers and their clients.

As this is a service company, we value people who also recognise that the little things make a big difference.

In addition we’re looking for people who:
  • Are enthusiastic to grow professionally and personally.
  • Want to deliver the highest quality levels of care.
  • Are keen to build a successful care business that makes a difference to their community
  • Believe in the importance of thriving, not just surviving

Walfinch welcomes prospective franchisees with and without previous care sector experience as the company provides extensive initial and ongoing healthcare training and support.

As a Walfinch franchisee, you can:
  • Work in a rewarding sector, helping others
  • Support your local community by offering employment opportunities
  • Achieve business independence
  • Potentially generate £1 million in turnover by Year 5
  • Join a welcoming, supportive team
  • Enjoy your job and have fun

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Poojita Patel at our annual Walfinch conference

Training and support


Care is, rightly, a highly regulated business and Walfinch always abides by – and strives to exceed – all the national regulations and standards, while making it as straightforward as possible for franchisees to achieve the highest standards.

Amrit knows first-hand that the development and support of incoming and existing franchisees is crucial to a successful care business.

A comprehensive package of training and support, along with business advice, is provided to all Walfinch franchisees.


Initial franchisee training includes:

  • A 10-day initial formal training programme
  • Help with Care Quality Commission (CQC) registration
  • A 90-day business launch plan
  • Marketing and business development training
  • Software training
  • Assistance with office set-up
  • Weekly support meetings
  • A full administrative system
  • An operations manual
  • 250 business cards and 500 A5 leaflets.

Ongoing training and support includes:

  • 45 hours of ongoing training and support annually
  • Recruitment workshops to help you recruit and retain the very best caregivers
  • Business development workshops (monthly) to help you grow your business
  • Compliance coaching to ensure you meet - and exceed - the highest regulatory standards
  • Business coaching
  • Periodic CQC-style inspections led by the franchisor to prepare you for the all-important official CQC inspections or care inspectorate in Scotland, Wales and Northern Ireland.
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Franchise Director Simon Mills with Kunal Parkash

Financial information


Start-up costs can vary, but the minimum investment required is £44,000. The company also charges a management support fee (MSF) of five per cent (plus VAT).

The right franchisees have the potential to achieve turnover of £1000,000 by Year 4.

Additional Information


What locations is Walfinch looking to operate in?

The company has franchises available across the UK.

What are the franchise terms of agreement and renewal?

The franchise agreement lasts for 10 years and comprises two five-year periods.

Why is Walfinch a good investment?

This care provider delivers an essential service to a client base that is consistently growing and offers a recession-resistant business model that has the potential for significant financial returns.

It’s committed franchisees are supported by a dedicated leadership team. For their investment, franchisees get:

  • An exclusive territory
  • Comprehensive training
  • Access to a franchise network of like-minded fellow franchisees
  • Dedicated business coaching and ongoing support
  • Assistance with recruiting carers
  • Association with a prestigious brand
  • A tried and tested business model that has a proven success rate, significant potential financial returns and strong cash flow
  • Technological procedures and customer management systems that provide efficiency and retain quality.

How does the Walfinch franchise business model work?


The Walfinch franchise model’s success is driven by its values and professional standards of care, combined with the careful deployment of technology to future-proof your business in the digital age.

Franchisees benefit from technology provided to streamline most administrative tasks, so they can spend more time on building rewarding relationships with care clients and customers, which drives more business.

Franchisees’ care teams use technology that ensures care, medication and client health are carefully monitored and which allows clients’ families, caregivers and the franchisee to interact with each other.

This makes it easier to ensure care standards are always upheld and communication maintained, which leads to happier clients and more personal recommendations. Walfinch is a white-collar management franchise and there is a choice of both single-care franchises and multi-unit opportunities.

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Walfinch Financial Data
The following financial information was provided by Walfinch to give you more information about the costs associated with a Walfinch opportunity
Minimum Investment
£44,000
Franchise Fee
£36,000 + VAT.
Management Support Fee (MSF)
5% plus VAT
Total Investment
£110,000
Funding Support
Yes
Advertising Fee
0
MSF
5% + VAT
Walfinch News

Walfinch Home Care Is Named Emerging Franchise of The Year

March 19, 2025| Franchise News
Walfinch home care has been named as the Worldpay Emerging Franchise of the Year in the HSBC Elite Franchise TOP 100 UK Awards.

Walfinch Wins The Day Care Expertise Award In The Home Care Awards

March 11, 2025| Franchise News
Home care company Walfinch's commitment to raising standards in care has won it the Day Care Expertise Award at the Home Care Awards 2025.

Home Care Insider Calls for the Image of Home Care to be Overthrown to Make it the Sector of the Future

February 26, 2025| Franchise News
Time to Thrive: The Home Care Revolution, the new book by Amrit Dhaliwal, explains why home care is a future success story and sets out 12 steps to make it not just fit for purpose, but fit for celebration.

Walfinch Chiswick, Hammersmith & Kensington Wins Excellence in Compliance Award

February 06, 2025| Franchise News
Walfinch home care Chiswick, Hammersmith & Kensington, whose carers help people to thrive in their own homes, has won an award for excellence in compliance. 

New Walfinch Home Care Business in Dulwich, Bromley & Sevenoaks

January 30, 2025| Franchise News
A new Walfinch home care business is coming to Bromley, bringing the benefits of bespoke care to people in their own homes.

Free yoga and dental checks with Walfinch home care Harrow and Brent

January 30, 2025| Franchise News
Chair yoga and free dental checks are improving health and wellbeing for Walfinch home care clients in Harrow and Brent.

Walfinch Rises Eight Places in the Elite Franchise Top 100

December 06, 2024| Franchise News
Walfinch home care has been named as a top 100 franchisor in the prestigious Elite Franchise Top 100 (EF100) for the third consecutive year.  

It’s Time to Thrive with the launch of Wellness With Walfinch

November 21, 2024| Franchise News
Home care provider Walfinch has launched its first initiative under its new Time to Thrive tagline.

Walfinch's Amrit Dhaliwal Voted Second Most Influential Social Care Leader

October 22, 2024| Franchise News
Shilpi Verma, Walfinch Harrow and Brent franchisee, clinches The Executive Home Care Leader (Franchise) award in The Social Care Leadership Awards

Walfinch Franchisee Wins a Great British Franchisee Award

October 17, 2024| Franchise News
Shilpi Verma, the Walfinch home care franchisee for Harrow and Brent, has been named as a winner of the prestigious Great British Franchisee Awards for 2024.

Walfinch Home Care Franchisee Shilpi Explains How to Combine Care and Business Success

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Shilpi, whose career includes 17 years in banking, is now the Managing Director of the Walfinch home care franchise in Harrow & Brent. Here she explains how she successfully combines care and business skills.

“Banking and care look superficially very different, but they are both about understanding and meeting the needs of customers,” says Shilpi. “The commercial and team management skills I learnt in banking now help me bring genuinely personalised care to clients, while developing my carers' careers and building an award-winning business.”

Shilpi launched her home care business in 2021, and now has a team of 55 people delivering care to 28 clients. She is the third most successful franchisee in Walfinch's countrywide network of 30. Recently she and three of her carers were chosen as finalists in the London Region of the Great British Care awards, and Vaibhavi Patel won the Palliative/End of Life Care Award.

How does she do this?

Listening

“We listen carefully to what clients want, draw up detailed, personalised care plans, carefully match carers to clients to ensure that they will get on well, and make sure care is always delivered to the highest standards,” she says.

Shilpi is careful to listen to clients' families too. “We develop a close relationship with the family, so we can have two-way conversations with them, which means we can better respond to their loved ones' needs,” she says.

Developing the care team

“Supporting your team is crucial to providing the best quality care, and I am sure that this is one of the reasons why we have a low carer turnover ratio,” says Shilpi.

She takes practical action to develop the careers of her care team with training and support, and offers carers wellbeing reviews, an employee assistance programme, and access to mental health support. She believes strongly in internal promotions, and provides suitable people with the extra training required to climb the career ladder. Her care manager started as a carer and two others have been promoted to field supervisors.

To ensure staff are engaged she commissions regular staff engagement surveys. “Staff often mention the supportive and friendly work environment, and the positive attitude of colleagues and management,” she says.

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Regular meetings and measurements

Shilpi backs up her philosophy with concrete actions such as regular meetings with the care team and individual carers, quarterly supervisions and monthly spot checks. “It's more than the CQC demands, but it maintains high standards and carers have told me they appreciate the support,” she says.

Combining caring and commercial attitudes

“You cannot provide top quality service without a sound, sustainable business model. I learnt that in banking and it's one of the reasons I chose to start my care business as a Walfinch home care franchisee. They understand what the combination of a caring attitude and business skills can achieve, and their support has been a vital part of our growth,” says Shilpi.

Walfinch is an award-winning UK home care franchise with 30 (and growing) local offices run by franchisee Managing Directors. Its executive team has extensive experience in home care franchising and will be delighted to talk to you about it with no obligations.

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Available Locations:
Franchise opportunities available across England
Business Type:
Franchise
Minimum Investment:
£44,0000
Financing Assistance
3rd Party

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