Walfinch is a dynamic, purpose-led home care brand on a mission to redefine ageing in the UK. We help clients to champion an active lifestyle, making our services a luxury choice within the home care market. It’s not just couch, cuppas and carers; it’s about lengthening health spans and transforming lives through activity.
Imagine being part of the home care revolution, not designed to ‘keep people at home’, but focused on streamlining clients’ daily lives and helping them to Thrive in (and beyond) their homes.
Let’s talk cash: the financial information
The minimum investment with a Walfinch franchise is £110,000 - 120,000, with a franchise fee £41,000 + VAT, along with an ongoing management support fee of 5%.
These figures underline that, while there is a serious investment, you’re backed by a proven model and recognised brand, with strong relationships with the banks. The opportunity is substantial, and the potential for return is transformative.
Walfinch was designed by a former home care franchisee
Walfinch is rooted in forward-thinking leadership, with our CEO, Amrit Dhaliwal having been a former home care franchisee. Our model combines entrepreneurial energy with care expertise, nationally supporting franchisees to set up their own Walfinch home care businesses. Could your individual expertise enrich our vibrant network of entrepreneurs? We want to hear your vision. When you join Walfinch, you’re signing up to a brand which values ambition, innovation, and seizing opportunities within a market that’s primed for growth.
Could Walfinch be the investment for you?
What kind of industry do you want to start a business in? Future-proof, deeply profitable, scalable, meaningful? You’re looking right at it. Walfinch is actively tapping into a broadening market, therefore, an undeniable demand.
Better yet: you’re not starting from scratch. You’re plugging into a brand with tested systems, operational tools, referral pathways and a growth-oriented mindset – a brand that is actively redefining what care means. This isn’t for people content with following, this is for leaders in the making.
As you build, your Walfinch business earns both social and commercial value. You’ll be creating jobs, contributing to communities and building something you can scale or sell. Walfinch franchisees are already seeing notable turnover and that momentum is infectious.
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Are you what Walfinch is looking for?
We’re looking for driven, ambitious individuals who share our values of possibility, progress and perseverance. People who set new standards, people with passion, people with a hint of revolution in them. If you’ve ever looked at something and seen exactly what needs to change, you are suited to Walfinch.
We welcome franchisees from diverse backgrounds (we’ve had Marketing Executives, Accountants, Care Managers, Nurses, even Television Producers all become proud Walfinch business owners). Previous care experience is a bonus but not required.
All you need is the Thriving mindset:
You believe great care comes from genuine human connection and operational excellence.
You’re driven to build something in your local community; generating employment, creating value, making a difference.
You embrace technology, systems and high standards, because you know that scalable success comes from disciplined frameworks.
You’re willing to lead, to learn, and evolve.
Previous experience of running a business or managing teams.
You’re willing to get out there, shake hands, and become a person of influence within and beyond your local community.
What we value most is the right personal drive and alignment with the Walfinch ethos.
As a Walfinch franchisee, you will…
Be your own boss and have control of your life, with the backing of an award-winning brand.
Work in a rewarding, high-impact sector: you’ll be helping people live better lives in their own homes.
Support your local community by creating jobs, fostering partnerships, and building a reputation for excellence.
Leverage a ready-built model: from referrals and service lines to admin systems and compliance frameworks.
Potentially reach significant turnover, some franchisees are achieving up to £1 million turnover or more.
Enjoy the support, network and ongoing development that comes with being part of a Thriving franchise system.
Training and support: marketing and regulation made manageable
Walfinch understands that care is a highly-regulated sector. So, we have designed our training and support to match. The start of your journey includes:
A rigorous 10-day initial formal training programme covering business set-up, operations, compliance, marketing and more.
Full assistance with registration (for example with the regulator Care Quality Commission in England) so you can get trading as quickly and smoothly as possible.
A 90-day business launch plan that gives you clear milestones, actions and support.
Office setup assistance, software training, marketing support and system implementation.
But it doesn’t stop there. Ongoing support for Walfinch franchisees includes:
Weekly and ongoing coaching meetings, business development workshops and compliance coaching.
Access to a network of fellow franchisees, sharing best practice, referral networks and collaboration.
Dedicated leadership team support, so you’re never left on your own.
When you sign with Walfinch, you’re joining a system built for your success. Our team is hyper-focused on how to get you to that first £1 quicker.
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How does the Walfinch franchise business model work?
The model is smart, clear and built to work in today’s digital age while staying human centred. At its core: you operate a home-care business under the Walfinch brand, delivering services in your exclusive territory. Our system ensures you have the technology, processes and branding to deliver standout service.
Key components:
Exclusive territory license: You’re supported to establish a dominant local presence, with an expertly researched territory based on the population of potential clients.
Technology-enabled operations: From rostering and care-monitoring to client management and compliance., the systems handle the heavy lifting so you can focus on growth and relationship-building.
Marketing and referral strategy: You’ll be trained on how to build your network of referral providers, community relationships and local leads.
Service diversity: You’ll offer a full range of care, from hourly/daily visits to live-in support, from simple companionship to complex care for conditions like dementia, stroke recovery, MS. That broad menu means you’re not locked into one niche, and you can scale your operations.
Scale opportunity: While you might start as a single-unit franchisee, the model gives you potential to scale to multi-unit or multi-territory.
Ongoing business development: Support doesn’t end at launch; you’ll be coached, updated, networked and encouraged to maximise the value of your business via best practices, operational innovation and strategic growth.
Stop surviving, start Thriving
By joining the Walfinch network you gain access to a proven platform: a recognised brand, a complete operating system, and a market position built for the future - with your own, exclusive territory. Why bother? Because setting up a home care business in such a regulated, evolving industry is tough. With Walfinch you get the backing, training and systems you need to succeed. Because it’s never enough just to survive. Through this high-potential business, make it your Time to Thrive.
Walfinch Financial Data
The following financial information was provided by Walfinch to give you more information about the costs associated with a Walfinch opportunity
Standing out among organisations across various sectors, Walfinch home care has been ranked inside the top 50 of the prestigious Elite Franchise Top 100 (EF100) for the first time.
Amrit Dhaliwal, Founder and Chief Executive of Walfinch home care, had his arm set in plaster for a day to publicise The Great British Bone Check a free online risk checker launched for World Osteoporosis Day, 20 October.
There’s rarely a perfect time to start a business. Life doesn’t arrive with neat signposts telling us “now is the moment” and yet, every year, people decide to take the leap, often after long and successful careers.
The shortlist for the 23rd Asian Achievers Awards, the UK’s most prominent and longstanding celebration of British Asian achievement across multiple fields, is out.
National home care provider Walfinch has opened a new office in Altrincham, Manchester, to support its growing number of branches in the North of England
Shai Patel, Managing Director of the new Walfinch home care business covering Stratford and Leamington Spa, has been on a business journey from cars to care, via financial advice. Now he's bringing Walfinch's care, and extra free activities, to the area.
Shock at a notice on a door convinced Sanjay Bainze to get into the home care business, and just one year later he is launching a Walfinch home care branch in Solihull, West Midlands.
Walfinch Home Care Franchisee Shilpi Explains How to Combine Care and Business Success
December 11, 2023
Shilpi, whose career includes 17 years in banking, is now the Managing Director of the Walfinch home care franchise in Harrow & Brent. Here she explains how she successfully combines care and business skills.
“Banking and care look superficially very different, but they are both about understanding and meeting the needs of customers,” says Shilpi. “The commercial and team management skills I learnt in banking now help me bring genuinely personalised care to clients, while developing my carers' careers and building an award-winning business.”
Shilpi launched her home care business in 2021, and now has a team of 55 people delivering care to 28 clients. She is the third most successful franchisee in Walfinch's countrywide network of 30. Recently she and three of her carers were chosen as finalists in the London Region of the Great British Care awards, and Vaibhavi Patel won the Palliative/End of Life Care Award.
How does she do this?
Listening
“We listen carefully to what clients want, draw up detailed, personalised care plans, carefully match carers to clients to ensure that they will get on well, and make sure care is always delivered to the highest standards,” she says.
Shilpi is careful to listen to clients' families too. “We develop a close relationship with the family, so we can have two-way conversations with them, which means we can better respond to their loved ones' needs,” she says.
Developing the care team
“Supporting your team is crucial to providing the best quality care, and I am sure that this is one of the reasons why we have a low carer turnover ratio,” says Shilpi.
She takes practical action to develop the careers of her care team with training and support, and offers carers wellbeing reviews, an employee assistance programme, and access to mental health support. She believes strongly in internal promotions, and provides suitable people with the extra training required to climb the career ladder. Her care manager started as a carer and two others have been promoted to field supervisors.
To ensure staff are engaged she commissions regular staff engagement surveys. “Staff often mention the supportive and friendly work environment, and the positive attitude of colleagues and management,” she says.
Regular meetings and measurements
Shilpi backs up her philosophy with concrete actions such as regular meetings with the care team and individual carers, quarterly supervisions and monthly spot checks. “It's more than the CQC demands, but it maintains high standards and carers have told me they appreciate the support,” she says.
Combining caring and commercial attitudes
“You cannot provide top quality service without a sound, sustainable business model. I learnt that in banking and it's one of the reasons I chose to start my care business as a Walfinch home care franchisee. They understand what the combination of a caring attitude and business skills can achieve, and their support has been a vital part of our growth,” says Shilpi.
Walfinch is an award-winning UK home care franchise with 30 (and growing) local offices run by franchisee Managing Directors. Its executive team has extensive experience in home care franchising and will be delighted to talk to you about it with no obligations.
Walfinch Videos
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Walfinch | Franchise Discovery Webinar
Walfinch CEO, Amrit Dhaliwal, sits down with Franchise Direct for an exclusive webinar about the Walfinch home care franchise opportunity.
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Ian Thompson is the Managing Director at Walfinch Welwyn and Bishop's Stortford. Ian joined Walfinch so that he could run a successful business and spend more time with his family.
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Ian Thompson is the Managing Director at Walfinch Welwyn and Bishop's Stortford. Ian joined Walfinch so that he could run a successful business and spend more time with his family.