START A THRIVING HOMECARE FRANCHISE WITH WALFINCH

Who is Walfinch?

Walfinch is a homecare services provider that champions an active lifestyle so that everyone can look forward to their next chapter, whatever support they need.

Via our network of franchisees and their carers, Walfinch offers all kinds of care. From weekly visits to live-in care, from companionship to complex care for conditions such as dementia, multiple sclerosis (MS), stroke rehabilitation, care after physical injuries, temporary respite care and more.

Not only do we provide exceptional care at home, but we also want to see everyone thrive, not just survive, that’s why our carers help our clients to get more out of life. Whether small steps or giant leaps, we aim to help everyone enjoy more activity, safely in their homes or further afield, for as long as possible. From the NHS to Age UK, many experts report that as little as ten minutes activity a day can make a world of difference.

That’s why we say, it’s time to thrive.

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Why become a Walfinch Homecare franchisee?

Around 20% of the population is aged over 65 and the demand for care services exponentially surpasses supply. There will always be people who want to get more out of life but require homecare to make it possible. With Walfinch you could be the one to provide it.

Of course, you could set up a home care business on your own, but this is a highly regulated sector where the utmost attention to the quality of care is essential. Starting your business with Walfinch means you’ll have training and guidance every step of the way so you can provide the highest quality of care within your community.

Walfinch has ambitious plans to grow. We’re looking to redefine homecare and what it can offer.

We’re large enough to have lots of experience, but small enough to give you the individual support you’ll need to succeed.

Furthermore, we know what success looks like as our CEO Amrit used to be a franchisee himself, before he set up Walfinch, a privately owned British homecare brand. Amrit Dhaliwal’s story is a successful one. He’s a first-generation Indian entrepreneur who set out to create homecare “people want to choose, rather than choose reluctantly”.

Will you join him on his journey to be everyone’s first choice for homecare?

Dimpu Boppuri | Support Getting Registered with the CQC

One of the biggest challenges when you’re setting up a home care business is getting your business registered with your regulator.

If you haven’t done this before, it can be a long and laborious process. Most franchisees didn’t work in the care sector before joining Walfinch, so didn’t have any experience of the registration process.

For example, Dimpu Boppuri, who runs Walfinch Milton Keynes and Bedford, worked in IT for Santander, Barclays, Mastercard, and other large financial institutions before joining Walfinch.

Dimpu got his Bachelor of Technology from Jawaharlal Nehru Technological University in Hyderabad in the early 2000s before getting a job with Barclays in Knutsford.

Since then, he’s had 2 children, one who loves to play cricket, and he’s had his own IT company too.

With no care experience, Dimpu didn’t know where to start when it came to getting his home care business registered with CQC.

This is where Walfinch come in. When you join, you’ll be supported by an experienced Quality and Compliance Manager whose job is to get you registered with your regulator as quickly as possible so you can start trading and focusing on growing your business.

What type of franchisee is Walfinch looking to recruit?

Walfinch is looking for franchisees with the same ambition and drive as Amrit, but who also value the importance of wellbeing, for themselves, their carers and their clients.

As this is a service company, we value people who also recognise that the little things make a big difference.

In addition we’re looking for people who:

Are enthusiastic to grow professionally and personally.
Want to deliver the highest quality levels of care.
Are keen to build a successful care business that makes a difference to their community
Believe in the importance of thriving, not just surviving

Walfinch welcomes prospective franchisees with and without previous care sector experience as the company provides extensive initial and ongoing healthcare training and support.

As a Walfinch franchisee, you can:

Work in a rewarding sector, helping others
Support your local community by offering employment opportunities
Achieve business independence
Potentially generate £1 million in turnover by Year 5
Join a welcoming, supportive team
Enjoy your job and have fun

Walfinch Image — Poojita Patel at our annual Walfinch conference

Training and support

Care is, rightly, a highly regulated business and Walfinch always abides by – and strives to exceed – all the national regulations and standards, while making it as straightforward as possible for franchisees to achieve the highest standards.

Amrit knows first-hand that the development and support of incoming and existing franchisees is crucial to a successful care business.

A comprehensive package of training and support, along with business advice, is provided to all Walfinch franchisees.

Initial franchisee training includes:

A 10-day initial formal training programme
Help with Care Quality Commission (CQC) registration
A 90-day business launch plan
Marketing and business development training
Software training
Assistance with office set-up
Weekly support meetings
A full administrative system
An operations manual
250 business cards and 500 A5 leaflets.

Ongoing training and support includes:

45 hours of ongoing training and support annually
Recruitment workshops to help you recruit and retain the very best caregivers
Business development workshops (monthly) to help you grow your business
Compliance coaching to ensure you meet - and exceed - the highest regulatory standards
Business coaching
Periodic CQC-style inspections led by the franchisor to prepare you for the all-important official CQC inspections or care inspectorate in Scotland, Wales and Northern Ireland.

Financial information

Start-up costs can vary, but the minimum investment required is £36,000 + VAT. The company also charges a management support fee (MSF) of five per cent (plus VAT).

The right franchisees have the potential to achieve turnover of £1000,000 by Year 3.

Additional Information

What locations is Walfinch looking to operate in?

The company has franchises available across the UK.

What are the franchise terms of agreement and renewal?

The franchise agreement lasts for 10 years and comprises two five-year periods.

Why is Walfinch a good investment?

This care provider delivers an essential service to a client base that is consistently growing and offers a recession-resistant business model that has the potential for significant financial returns.

It’s committed franchisees are supported by a dedicated leadership team. For their investment, franchisees get:

An exclusive territory
Comprehensive training
Access to a franchise network of like-minded fellow franchisees
Dedicated business coaching and ongoing support
Assistance with recruiting carers
Association with a prestigious brand
A tried and tested business model that has a proven success rate, significant potential financial returns and strong cash flow
Technological procedures and customer management systems that provide efficiency and retain quality.

How does the Walfinch franchise business model work?

The Walfinch franchise model’s success is driven by its values and professional standards of care, combined with the careful deployment of technology to future-proof your business in the digital age.

Franchisees benefit from technology provided to streamline most administrative tasks, so they can spend more time on building rewarding relationships with care clients and customers, which drives more business.

Franchisees’ care teams use technology that ensures care, medication and client health are carefully monitored and which allows clients’ families, caregivers and the franchisee to interact with each other.

This makes it easier to ensure care standards are always upheld and communication maintained, which leads to happier clients and more personal recommendations. Walfinch is a white-collar management franchise and there is a choice of both single-care franchises and multi-unit opportunities.

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Walfinch Financial Data

The following financial information was provided by Walfinch to give you more information about the costs associated with a Walfinch opportunity

Minimum Investment

£36,000 + VAT

Franchise Fee

£36,000 + VAT.

Management Support Fee (MSF)

5% plus VAT

Total Investment

£110,000

Funding Support

Yes

Advertising Fee

MSF

5% + VAT

The surprising millionaires, and how to join them

May 15, 2025

Can you start a business from zero and achieve a million £ turnover in just three years? Yes, you can, and guess what? It's in home care.

“It can be done if you are willing to overcome the current stereotyped, sedate, staid way that the care business operates,” says Amrit Dhaliwal, CEO of Walfinch home care.

Dhaliwal is a former hospitality business owner and home care service franchisee. He set up Walfinch, his own home care franchise, in 2019, to put into practice his ideas aimed at transforming home care into the business of the future.

Huge growth prospects

“Home care offers huge growth prospects, because there is super-high demand and it's set to grow in the future. It's a massive opportunity for entrepreneurs who look at the sector with fresh eyes and see a market waiting to be transformed.”

Dhaliwal says his time as a franchisee with a traditional home care company showed him what needed to be fixed to create a sustainable and profitable home care business, and change the whole sector to make it a success.

He's so passionate about transforming the sector that he published his book, Time to Thrive: the Home Care Revolution this year, explaining why home care is a great investment opportunity, and setting out 12 ways to solve the home care crisis. It's the only book by a home care insider offering these solutions.

Walfinch now has over 30 franchisees across the country and aims to have 200 Walfinch offices led by franchisee managing directors within ten years.

He wants more people on board, and adds: “It's a question of choosing the right kind of people as franchisees. It's not enough for them to be passionate about delivering the highest quality care – though that is essential. They must be business-minded and keen to grow. If we want to transform the care sector in the UK, we need more business-minded, successful providers.”

A fresh vision

“I want to see new entrepreneurs come into the sector keen to do things differently. I have spent years honing business methods that enable ambitious, business-minded people to start home care businesses and have the best chance of success. We know it works: our franchisees prove it.”

Sarah Wickham, who started her career as a carer, was Walfinch's first franchisee, in 2019. She has expanded her business to run three offices in the East of England, with a £3 million pound turnover. Dhaliwal says: “Sarah is living proof that you can make good money while providing care to be proud of.”

The Walfinch difference

Dhaliwal is emphatic: “The usual franchisee advice and support offered by home care franchisors is no more than generic waffle. You could get it from AI. But we give away valuable information, such as ways to change your business to achieve £1m in turnover – and it's free. We're the only company in the UK home care industry which does this.”

He chose to make Walfinch a franchise because the success of individual franchisees contributes to the success of the franchisor, and vice-versa.

“I could have made a lot of money from my first franchised care business, but I wanted a bigger challenge. I discovered that I love mentoring, coaching and helping other entrepreneurs to build valuable businesses out of thin air,” he says.

“I still lie awake at night wondering how I can help ambitious people start new Walfinch franchises and devising ways to help existing franchisees build their businesses further.”

One of them was encouraging Walfinch franchisees to start Thrive Clubs, where people from their local communities, and Walfinch clients, can access free activities such as chair yoga, adapted exercises and arts and craft sessions. It benefits the communities and brings in new clients for the franchisees.

Known as The Walking CEO, Dhaliwal also presents exercise sessions with health care specialists on You Tube (he always joins in) and presents Walking With Walfinch podcasts where he and another business expert discuss ways to help build business success.

Changing business as a whole

The generic framework which he has created to build successful home care businesses can be transferred to any sector, he says. “Home care is rewarding but it can be a risky industry – there's a lot of regulation and you are working with people, so you can't afford to make mistakes. One major mishap can potentially kill your business. But there's an upside to that.

“A business framework that supports ambitious entrepreneurs to succeed in home care can be tweaked to create successful outcomes for new entrants to many other sectors. We know it works.”

Walfinch Success Stories