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Walfinch Franchise

Walfinch provides personalised, high quality home care. You don’t need care experience as you don’t do the care work yourself.

Franchise Information

9/10 people say that if they need care, they’d prefer to receive it in their own home.

An alternative to care homes, Walfinch franchisees address the need to remain independent at home.

Regulator Registration Made Easy

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Dimpu Boppuri | Support Getting Registered with the CQC

One of the biggest challenges when you’re setting up a home care business is getting your business registered with your regulator.

If you haven’t done this before, it can be a long and laborious process. Most franchisees didn’t work in the care sector before joining Walfinch, so didn’t have any experience of the registration process.

For example, Dimpu Boppuri, who runs Walfinch Milton Keynes and Bedford, worked in IT for Santander, Barclays, Mastercard, and other large financial institutions before joining Walfinch.

Dimpu got his Bachelor of Technology from Jawaharlal Nehru Technological University in Hyderabad in the early 2000s before getting a job with Barclays in Knutsford.

Since then, he’s had 2 children, one who loves to play cricket, and he’s had his own IT company too.

With no care experience, Dimpu didn’t know where to start when it came to getting his home care business registered with CQC.

This is where Walfinch come in. When you join, you’ll be supported by an experienced Quality and Compliance Manager whose job is to get you registered with your regulator as quickly as possible so you can start trading and focusing on growing your business.

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Simon Mills, Julie Farrow, and Frank Khawaja, Managing Director of Walfinch Luton and Dunstable and Walfinch Hemel Hempstead and Watford


What training and support does Walfinch provide franchisees?

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Walfinch | Ian Thompson | Support Whenever you Need it

Most Walfinch franchisees do not come from a care background, so your training is extensive and ongoing:

Initial Training:

  • 5 day face to face programme for 2 directors, followed by 5 days online.
  • Support registering your business with your regulator
  • Help recruiting your first Registered Manager
  • 8-week compliance training programme, with weekly 1 hour sessions
  • Help finding your first office
  • Business plan and launch strategy
  • Support setting pay and charge rates

Ongoing Training:

  • Annual support calendar including 10-12 online workshops, 3 face to face regional meetings for you, 3 for your Registered Manager, and an annual conference
  • Support during regulator site visits
  • Assistance buying additional territories
  • Guidance on recruiting the right people
  • Regularly reviewing KPIs to help you hit your targets
  • Weekly marketing surgery
  • Assistance selling your business when you’re ready

“When you are new to the industry, there is a lot of technical knowledge around care and assessments that you need to know. That’s why I chose to get into this sector with a franchise, and the training and support you get from the Walfinch franchise support team is very good.”  - Sarah Wickham, Managing Director, Walfinch Suffolk Coastal, Walfinch West Suffolk, and Walfinch Norwich

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Sarah Wickham at the Walfinch Annual Conference

Growing Need

You’ll be providing a much-needed alternative. Over 430,000 people live in care homes in the UK. Life expectancy for care home residents between 2021 and 2022 was just 7 years for people aged 65-69. Life expectancy for non-care home residents in the same age group was over 23 years, so your services will reduce the quick deterioration observed in care homes (ONS).

Not only that, 9 out of 10 people say that if they need care, they’d prefer to receive it in their own home. 

You’ll have access to a growing and under-served market. The number of over 85s in the UK, the group most likely to need home care, was 1.6 million in 2018. By 2048, this is projected to rise to 3.5 million and 5.1 million by 2066 (ONS).

You’ll be in demand. Requests for care were 6% higher in 2021 than in 2015/16 and requests exceeded 2 million for the first time ever in 2022-2023 (The King’s Fund).

Your market is far bigger than just the elderly. There were 22.2% more requests for care from the working-age population in 2022 than in 2015/16 and 900,000 additional working-age adults were living with a disability in 2021 than in 2011 (Institute for Government). 

You’ll have potential clients from the start. More than half a million people were waiting for adult social care in May 2022 and the proportion of those waiting more than 6 months reached 36.5% in March 2023 which is up from 20.2% in November 2021 (Home Care Association/Institute for Government).

You’ll be in demand all year round so you’ll experience continuous growth, and you’ll have multiple sources of income because you’ll be offering a range of specialist services to lots of different age groups including hourly visiting care and 24/7 live-in care. 

Reach Your Professional and Financial Goals More Quickly

While there is vast opportunity to run a successful home care business, setting up any business alone is difficult.

You’ll face unexpected hurdles and things will not always go to plan.

When you set up a business with a franchise, it’ll still be tough at first, but you’ll have a support system in place to help you overcome any challenges much more quickly.

This support system means you’ll also reach your professional and financial goals more quickly.

The “Mum Test"

Everything we do at Walfinch is based around the “Mum Test” which is something Founder and CEO, Amrit Dhaliwal, came up with when he was a home care franchisee.

When deciding what care is best, how it should be delivered and who should deliver it, we always ask ourselves: “Would I like this for my own mum?” If the answer is no, we think again.

We believe that high quality care starts with our teams of carers – so we prioritise and support them with above-average pay and working conditions, which attracts and retains the best people. 8/10 carers remain with us year-on-year which is much higher than the care sector average.

Your Time, Your Terms

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Walfinch | More Personal Time | Dhan Ramjuttun

When you buy a franchise, you have full control of your own time.

Dhan Ramjuttun, who runs Walfinch Greater Manchester South with his wife Sham, was a Mental Health Nurse in the NHS for 25 years before joining Walfinch.

Dhan is from Mauritius and studied Health Care Management at Keele University in the 90s before forging a long and successful career in the NHS.

Dhan is into gardening, cycling, and football, and self-employment has given him the opportunity to do more of these things than he could when he was working in the NHS.

Franchising is about growing a successful business so you can do more of the things you want to do personally, as well as making a difference in your community.

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Dhan and Sham Ramjuttun, Managing Directors, Walfinch Greater Manchester South

How much does it cost to become a Walfinch franchisee?

Start-up costs can vary, but the minimum investment required is £100,000+VAT. This includes a franchise fee of £33,000+VAT.

You will need at least £39,600 of your own money to invest before borrowing.

The company also charges a management support fee (MSF) of 5% (plus VAT).

What’s the earning potential of a Walfinch franchisee?

On average, Walfinch franchisees exceed £1 million in turnover by year 4, with a healthy profit margin of around 20%.


How long will it take to launch from the time I sign the franchise agreement?

Normally 3 – 4 months depending on things like CQC registration, finding an office and recruiting carers.

Will you help me with a business plan for the new business?

Yes. We will provide a business plan template and this will allow you to adjust key figures to ensure that it is ideally suited to your territory.

Are there any other costs I can expect?

Yes, other costs to budget for include a local office, local advertising, computer, office rent and working capital. Working capital will depend on how much money you need to draw from the business during the set-up of the business.

What is my expected break-even and how long should it take me to reach it?

The time to reach break-even is governed by how long it takes to find carers and clients for your business but our experience is that it normally takes anything from 12-18 months to achieve profitability.

Do I need any healthcare training or background to join Walfinch?

No, but a background in business and an understanding of how a business operates is desirable.

Will you help me find clients?

Yes, we train you to find your first 100 local contacts in your territory and provide training on the business development system. This enables you to find and retain key contacts in your area, who will keep referring clients to you.

How will I know what to charge clients?

Completing a local business plan will clarify the charges which reflect a fair hourly cost for Walfinch services. We help you with a territory review to understand pricing in the territory. This allows you to pay carers well and make a fair profit.

Is this opportunity full time or part-time?

Walfinch is a full-time management franchise opportunity. Initial franchisee training provides you with the know-how and support to set up and run a care business, as well as giving you an understanding of the care sector.

Are locations available? Could you help me choose a location?

We have territories available across the United Kingdom with strong demand for home care. It is possible to own and run more than one franchise with us.


Walfinch Financial Data
The following financial information was provided by Walfinch to give you more information about the costs associated with a Walfinch opportunity
Minimum Investment
Franchise Fee
£27,000 + VAT
Management Support Fee (MSF)
5% plus VAT
Total Investment
Funding Support
Turnover projections years 1-5
Year 1 Year 2 Year 3 Year 4Year 5
Advertising Fee
5% + VAT
Walfinch News

Walfinch Franchisee Helps Free Hospital Beds

April 08, 2024| Franchise News
The demand for complex care is rising, and Walfinch care providers such as Leena Bector, franchisee Managing Director of the Walfinch home care service in Windsor and Maidenhead, are stepping up to meet the need.

Chiswick Care Manager Wins Care Leader of the Future Award

March 26, 2024| Franchise News
Magdalena Chmielewska, Registered Manager at Walfinch home care Chiswick, Hammersmith and Kensington, is driving positive change in her care team and the local community. Now she has been named winner of the Leader of the Future (home care) award in the Leading Women in Care (LWIC) awards.

Walfinch Celebrates Major Award Win at the Home Care Awards 2024

March 07, 2024| Franchise News
Walfinch is celebrating following a major award win at the Home Care Awards.

Walfinch Home Care Digital Marketing Boosts Franchisees' Visibility

Walfinch home care franchisees are being offered extra digital services to boost their visibility and maximise leads.

Oxford Community Art Class is Flippin Marvelous!

February 13, 2024| Franchise News, Franchise News
Volunteers and carers at a free community arts and crafts class in Oxfordshire have taken on a pancake flip to engage attendees including those with dementia and brain injury.

Walfinch Named as Top 100 Franchisor for the Second Year Running

Walfinch home care has been confirmed at a top 100 franchisor in the prestigious Elite Franchise Top 100 (EF100) for the second year running.

Walfinch CEO Named as a Great British Care Award Winner

Amrit Dhaliwal, CEO of home care franchise Walfinch has been named as a winner of the Three ‘R’s award for Recruitment, Retention and Recognition at the South East Great British Care Awards ceremony, held at the Hilton Metropole Brighton this week.

Walfinch Harrow And Brent Achieves Four Finalists in The Great British Care Awards London

Many people talk about personalised care, but Shilpi Verma and her team at Walfinch Harrow and Brent really live it.

Walfinch Named as Finalist for Fourteen Major Awards

Home care provider Walfinch has been named as a finalist for Fourteen major awards.

Walfinch to Present on How to Build a Multi-million Pound Home Care Franchise at National Franchise Exhibition

National home care provider Walfinch will present on how to build a multi-million pound home care franchise business at the forthcoming National Franchise Exhibition to be held at the NEC 6 & 7 October 2023.

Burger & Sauce Franchisee Turns Passion into Profit

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He commented on an extraordinary launch: “Wow! What an opening week! We knew it was going to be busy, because we were getting walk-ins and customers trying to place phone orders before we’d even opened! Then, during the launch weekend, they were queuing in the street. We exceeded all our opening targets and followed up with a superb second week’s trading too!”

Adil Hussain had a complete career change moving from banking to fast food when he joined Burger & Sauce as a franchisee, but he had always dreamed of running his own chain of restaurants. He explains: “I always wanted to work for myself. Working in finance was a great career but I love good food! My family are into food too! My father is a caterer, and my brother works in the industry, so I was just looking for the right opportunity to turn my passion into profit.

“The Burger & Sauce brand is popular in Birmingham, and I was impressed with the fresh, fast-food experience which is all delivered as a value for money package for customers. I saw the vision of what could be and spoke to Burger & Sauce’s founder Saad Masood to make it happen!”

Much work went on behind the scenes with Adil spending a couple of months training in another Burger & Sauce restaurant while the Walsall outlet took shape. Burger & Sauce took care of all the shop fit out and marketing. Adil continues: “Suddenly it was time for launch. For our opening weekend we ran some special offers and customers were ordering 5-7 burgers at a time to take home for their families. It was incredible! The new team were great and responded to how hectic the store was. We ensured they were all trained for a couple of weeks beforehand in other Burger & Sauce restaurants nearby so they could hit the ground running, but we could never have been truly prepared for how busy it was!

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“The technology we have in-store really helped coping with the volume of orders. Everything is as automated as it can be, delivering instructions electronically to each workstation which makes it easy for staff to fulfil the orders with minimal fuss and no shouting across the kitchen!

“The new store has created a huge hype in Walsall, where previously customers would need to travel to Birmingham to buy a decent burger. We’ve only been open a couple of weeks but are already seeing repeat customers returning for more!”

Adil’s day-to-day role as franchisee is currently all about managing the store. He is involved in admin and staff training and general management. He explains: “I might be organising the rota, recruiting for more staff, resolving any minor customer issues and generally ensuring everything runs smoothly. I live less than 20 minutes away so I’m currently hands-on in store every day, but this role will evolve as the Walsall branch becomes more established. Eventually I plan to open in additional locations, but I want to make sure the team have those solid foundations in place before expansion with new stores takes over.”

Recruitment can be an issue in the food trade; however, Adil has seen a lot of interest for the roles available. He confirms: “Recruitment never stops in the fast-food. That said, people are walking in asking for jobs! It’s a fun place to work and we offer good training. Our systems are designed for staff to make their lives easy, and our menu is compact too. This means there’s never too much to learn. Within two weeks any new team member will have everything mastered and so we can be super-efficient with orders and staff are happy as they understand exactly what is required.

“Part of my role is also to keep the team motivated. We have team meetings or one-to-one chats every day and usually this is just to give a pat on the back and say: ‘well done you are doing a great job’. I think appreciating and valuing staff is so important, as team work literally makes the dream work!”

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Burger & Sauce has spent considerable time honing processes to ensure franchisees can follow a successful, proven system. Adil says: “We have an operating manual which is like booklet with everything we need contained inside. Just follow the manual, ensure a quality product at good value and customers will turn up. It’s that easy!”

Burger & Sauce ensures the quality and freshness of its burgers with regular deliveries. Adil confirms: “We have fresh meat delivered 3-4 times per week and other regular supplies weekly. I work closely with my store manager to keep an eye on the numbers and ensure we don’t over order, so ingredients are always fresh.”

The freshness of the burgers, all made to order are certainly proving popular in Walsall. It means Adil can already start thinking of the future. He says: “Once Walsall is a little more established, my goal is to open more Burger & Sauce outlets one at a time. I anticipate Walsall will be the first of many!”

For those interested in running a Burger & Sauce restaurant, exclusive territories are currently available around two hours’ drive from Birmingham. A ten-year franchise licence is £15,000 plus store and fit-out costs and fees. Multi-site development licences are also available for approved franchisees.

Walfinch Videos
Ian Thompson | Why I Joined Walfinch

Ian Thompson | Why I Joined Walfinch

Ian Thompson is the Managing Director at Walfinch Welwyn and Bishop's Stortford. Ian joined Walfinch so that he could run a successful business and spend more time with his family.
Sarah Wickham | Walfinch Franchisee Testimonial

Sarah Wickham | Walfinch Franchisee Testimonial

Sarah Wickham discusses her journey to becoming part of the Walfinch franchise network.
Walfinch Franchise Testimonial | Greg Renk

Walfinch Franchise Testimonial | Greg Renk

Franchisee Greg Renk discusses the success of his Walfinch business.
Walfinch | The Franchise Opportunity

Walfinch | The Franchise Opportunity

Watch this video to learn more about the Walfinch franchise opportunity.
Tracy Lezar - Why Did You Choose Walfinch?

Tracy Lezar - Why Did You Choose Walfinch?

Tracy Lezar, co-franchisee at Walfinch Kingston and Weybridge discusses her franchise journey.
Fiona Hutchinson | Walfinch

Fiona Hutchinson | Walfinch

Fiona Hutchinson discusses her experience with Walfinch's services.
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Walfinch Image
Walfinch Image
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Available Locations:
Franchise opportunities available across England
Business Type:
Minimum Investment:
Financing Assistance
3rd Party


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