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Visiting Angels

Visiting Angels Franchise

Start a Visiting Angels Franchise

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Join the Fastest Growing Care Franchise in the UK

Our business has not only survived COVID-19, it has thrived. And we’ve supported hundreds of people along the way. Recession proof and pandemic proof, we are now at the 60+ Territory mark in just 5 years.

We're not just another franchise opportunity—we're a trailblazing brand that has redefined the home care experience. Our mission? To put carers at the forefront, revolutionizing the way care is delivered and creating a remarkable support network for our franchisees.

Achievements

  • Network of 800 franchisees across the globe
  • With 60+ franchisees across the nation, our network is the homecare franchise in the UK with the quickest rate of expansion.
  • 40% is the average personnel turnover rate for the sector. Our turnover rate is a meagre 12% at Visiting Angels
  • First UK office delivering over 1200 hours of care a week
  • Carer applications at an all-time high
  • Nationwide recognition and demand for our essential services.

The opportunity in the market


The care sector has always been a growing market, and it always will be. The coronavirus pandemic has further added to both the need, and the opportunity, for a business like ours. Society continues to change its view on the type of care that individuals and loved ones should receive; the feeling being that people are safer at home. As such, demand for the Visiting Angels service is set to keep rising, now, and into the future.

31% of people now say they are less likely to want relatives to be put in care homes*

*research conducted by Hanbury Strategy, with support from the charity Independent Age in April/May 2020

Care has always been big business. Outside of the current situation, increased life expectancy, better living conditions and pharmaceutical advancements mean people are living far longer.
  • 1.9 million people in the UK are over the age of 85
  • By 2024, more than 20% of the population will be aged 65+
  • A staggering 2.5 million people in the UK will be over 85 by 2035.

Whilst increased life expectancy is to be celebrated, old age brings with it a plethora of complications to health and wellbeing. Calling on the services of a care company is no longer a last resort, it’s a necessity.

The P-word


Profit isn’t a dirty word. It’s okay to want to make money in the care sector. At Visiting Angels, we trust that you want to make a difference too. We’re confident that if you follow our model and employ our values you can replicate our results.
  • Six figure turnover by the end of year one.
  • £1million turnover in year three.
  • Net operating profit of between 15% and 20%.

The low-down on Visiting Angels


  • Established 1998 in the US.
  • 800+ franchisees operating in five countries.
  • Global care giant with community-based values.
  • Launched in the UK in 2017.
  • First UK office won ‘Best International Franchise’ in under 12 months.
  • Our commitment to our Mission has earned us recognition as at the Disruptive Franchise Awards 2023 as the winner of the Social Impact Franchisee of the Year award and MD Dan Archer as the finalist of the Disruptive Franchisor of the Year.
  • Honoured as a finalist at the Stars of Social Care Awards in 2023 for the Outstanding Home Care Provider Award.
  • Support 18,000+ clients and provide work to 20,000+ caregivers worldwide.

A care franchise. Done differently.


We’ve achieved global success by doing things differently: we put our carers first, with great rates of pay and work-related benefits so they can achieve real work-life balance. Something we call being carer-centric. Why? Because only happy, loyal carers can give their all to clients. Many companies say they put their carers at the heart of their business, very few actually do it.

It’s no secret that carer recruitment and retention is an issue for UK companies. After 20 years, we know how to attract the right people and, crucially, keep them. Our staff turnover rate is already less than half the UK average.

Training, mentoring and support for life


Setting up a care business is a complex process. That’s why we’re with you every step of the way. And this is where our international size and scale really comes into its own. You will actively engage in a four-day virtual training session with the International Franchise Support team based at the US Head Office. Each session will be led by a team member who specialises in that business discipline, plus a week at our UK Head Office. We provide regular, ongoing training for the life of your franchise. A combination of e-learning, live webinars, group and one-to-one sessions provide a comprehensive programme, designed to help you to be the best business owner you can be.

Pre-launch support: prior to launching your business, our expert team will guide you through essential set-up tasks like CQC registration, locating suitable premises and recruiting your Registered Manager. We focus on marketing and networking at this stage too.

12-week jump-start programme: upon launch, this intensive programme helps you get the best possible start.

Business support programme: we pledge to support you from day one, but most importantly, we’ll continue to support you for the life of your business.

Join the movement!


We are proudly different, proudly carer-centric and proudly changing the lives of our franchisees, carers and clients. So, if you:
  • Love the idea of owning a care business that does things differently.
  • Want to be the most humble person in the business and make your caregivers the most important people.
  • Want to build a loyal team through respect, reward and recognition
  • Believe that happy careworkers will deliver the very best service and support to clients.
  • Know that profit isn’t a dirty word but want to make a difference too
  • Want to help change the care industry, for good…

…then you sound like a Visiting Angels kind of person. And we’d love to hear from you
Visiting Angels News

Visiting Angels awakens the greatness within at annual conference

December 11, 2024| Franchise News
In-home care franchise Visiting Angels has wrapped up another year with a grand celebration of network-wide achievements.

Visiting Angels celebrate 5 offices all exceeding £1million milestone

August 07, 2024| Franchise News
Homecare franchise Visiting Angels prove that being carer-centric is the only way forward as the top five offices each now average turnover of over £1.5million per annum.

Visiting Angels Wins Prestigious Award for Carer-Centric Excellence

May 09, 2024| Franchise News
Visiting Angels, a leading provider of in-home care services, has been honoured with the Support Network of the Year Award at the Great British Workplace Wellbeing Awards.

Visiting Angels celebrates double victory at the UK Company Culture Awards

May 09, 2024| Franchise News
Visiting Angels is thrilled to announce its latest accolades from the prestigious UK Company Culture Awards 2024.

Visiting Angels shortlisted in two categories in the upcoming bfa HSBC British Franchise Awards

November 16, 2022
Visiting Angels has been shortlisted in the Franchisor Leadership and Culture category as well as the Emerging Franchisor category of the bfa HSBC British Franchise Awards.

Setting the standards for the care industry in 2022

February 11, 2022
It’s set to be another illustrious year for the in-home care provider, Visiting Angels, with the brand finishing 2021 celebrating multiple successes throughout one of the most unprecedented periods of a generation.

Care professional pursues business ownership dreams and spreads her wings

Whilst working for another care franchise, Lynn realised that she had ideas of her own about how true quality care could be delivered, and how caregiving staff could be recruited and retained. Then she discovered in-home care franchise Visiting Angels and realised it gave her the solution to do things her way. In the year that brought with it the pandemic and the worst economic crisis in over a decade, Lynn launched her Visiting Angels business in North Surrey.

“I suspect a lot of people think I am mad to launch a care business in the middle of a pandemic. The reality of it is that it just highlighted the important role that caregivers play in communities across the UK. I was so sure Visiting Angels was the best route to delivering quality care in my community, instead of placing things on hold and waiting out an economic downturn, I decided to launch my business when demand was high.”

The passion for care was evident right from Lynn’s youth. After spending many years in nursing, she secured a job with the Alzheimer’s Society, responsible for directly supporting families affected by dementia and developing support services that made an impact. It was in this role where Lynn came into her own and, after 15 years, she was ready for a change, becoming an Activities Coordinator at a care provider. Her passion grew stronger, and she knew she could make a difference in the care world.

Lynn has experienced all aspects of care, spotting opportunities for improvements as she progressed. When she was searching for a solution to issues with underpaid and underappreciated caregivers, rushed client visits and a stretched workforce, Lynn came across a franchise opportunity that resolved each and every one.

“When I started to research Visiting Angels in more detail, I realised that it was the answer I was looking for. The main issues I had identified throughout my career could be fixed by one simple correction: placing caregivers at the heart of the community. It’s engrained into Visiting Angel’s culture to value the staff and that resonated with me massively. I was sold.”

Established in the US in 1998, Visiting Angels is one of America’s largest care franchises, with over 600 offices operating in five countries. The first UK office launched in late 2017 and became the country’s first ‘carer-centric’ in-home care provider. Dan Archer, UK franchisor and Managing Director of the Sheffield pilot franchise territory, spearheaded the brand’s presence after demonstrating great success. Within a year of launching, Dan and his team were awarded ‘Best International Office’ at Visiting Angels’ annual conference in Philadelphia, cited as the fastest-growing office in the brand’s history. It’s this success that franchisees are championed to replicate.

“In my previous role with another care franchise I learned about the world of franchising. I saw how well it worked, recognised the support on offer and understood the benefits of investing in a much larger brand. Not only would this give me the best foundations to build upon, but I would also have an existing network to look to for guidance, advice and support throughout the life of my business. Everything was pointing towards Visiting Angels.”

Even when the COVID-19 pandemic caused the entire world to shut down, Lynn was even more determined to proceed with her plan. With the backing of her husband Chris and the passion for making a difference in her local community, she attended her franchisee training in June 2020.

“I was excited to get on with the initial training and set the wheels in motion for something that I had been considering for so long. It was great to get a grasp on how the business works, what it involved and how I could follow in the footsteps of the success of the Sheffield franchise. It just made me even more eager to start changing lives.”

In preparation for her business launch, Lynn was equipped with all the business know-how to hit the ground running. Whilst waiting for approval to operate from the Care Quality Commission, Lynn focused on generating a buzz around the business arriving in the community and what support they could offer to local residents. On July 7th, her registration went live, and Lynn wasted no time in securing client contracts.

“After six months, we had signed 10 clients and were comfortably delivering over 350 hours of care a month. I had also created my own goal of 25 recruitment opportunities within the first year – halfway through, I had 15 carers and two office team members. Once we’ve hit a year milestone, I’m confident that all targets will be exceeded.

“The future of the business is looking extremely positive. It sounds corny, but I’m constantly looking forward to meeting the next client and providing them and their loved ones the support I know will make such a difference to their lives. That’s what really puts a smile on my face.”

It’s not just Lynn’s passion for care that has increased, it’s also had an impact on her overall sense of purpose and wellbeing. After investing her life savings into something she believes in, it’s given her the confidence and drive which is working wonders for her personal life too. With Chris supporting the day-to-day running of the business too, it’s made the world of difference to their relationship.

“We make a great team and complement each other well with our varying skills. When we’re not working, we enjoy spending time with our youngest son and dog, going on walks and getting out and about. I’m also part of three book clubs and I absolutely love it. I understand that the first year of my business will require a lot of time, but once the foundations are built, I know that’s when I’ll be able to reap even more benefits.

“I don’t see what I do as work, it’s more of a vocation. I’m finally pursuing my dream of running a business and I’m confident that I’m targeting my passions in the right direction. Visiting Angels is here to make a change in the provision of care and I’m proud to be part of the team who’s leading the way.”

Visiting Angels Videos
Visiting Angels | Jane Thumwood Testimonial

Visiting Angels | Jane Thumwood Testimonial

Jane Thumwood, Visiting Angels West Leicestershire, discusses her journey to becoming part of the VA franchise network.
VIDEO
Carer Centric Panel Interview

Carer Centric Panel Interview

Watch the video to know more about Carer Centricity from our current franchisees and how it has helped them in their business.
VIDEO
MD Dan Archer's BBC Breakfast Interview

MD Dan Archer's BBC Breakfast Interview

Dan talks about Visiting Angels and our approach to the problem - being Carer centric and making our Carer's lives easier by offering higher rates of pay, travel time and more.
VIDEO
BFA CEO Pip Wilkins Meets Visiting Angels MD Dan Archer

BFA CEO Pip Wilkins Meets Visiting Angels MD Dan Archer

Dan Archer has been an active member of the British Franchise Association for 15 years serving as a BFA Board Member for 6 years and having previously held the position of Deputy Director General of the UK franchise industry regulator.
VIDEO
Growing a Business During a Pandemic | 5 TOP TIPS

Growing a Business During a Pandemic | 5 TOP TIPS

Visiting Angels has grown its UK business in 2020 both in terms new offices opened and the wonderful care delivered by their amazing caregivers. This presentation was given during the recent Virtual National Franchise Expo.
Visiting Angels Franchise
Visiting Angels Franchise
Visiting Angels Franchise
Visiting Angels Franchise
Visiting Angels Franchise
Visting Angels Gallery
Available Locations:
Opportunities available in England.
Business Type:
Franchise
Minimum Investment:
£30,000
Financing Assistance
3rd Party
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