Join the Fastest Growing Care Franchise in the UK

Our business has not only survived COVID-19, it has thrived. And we’ve supported hundreds of people along the way. Recession proof and pandemic proof, we are now at the 60+ Territory mark in just 5 years.

We're not just another franchise opportunity—we're a trailblazing brand that has redefined the home care experience. Our mission? To put carers at the forefront, revolutionizing the way care is delivered and creating a remarkable support network for our franchisees.

Achievements

Network of 800 franchisees across the globe
With 60+ franchisees across the nation, our network is the homecare franchise in the UK with the quickest rate of expansion.
40% is the average personnel turnover rate for the sector. Our turnover rate is a meagre 12% at Visiting Angels
First UK office delivering over 1200 hours of care a week
Carer applications at an all-time high
Nationwide recognition and demand for our essential services.

The opportunity in the market

The care sector has always been a growing market, and it always will be. The coronavirus pandemic has further added to both the need, and the opportunity, for a business like ours. Society continues to change its view on the type of care that individuals and loved ones should receive; the feeling being that people are safer at home. As such, demand for the Visiting Angels service is set to keep rising, now, and into the future.

31% of people now say they are less likely to want relatives to be put in care homes^*

^{*research conducted by Hanbury Strategy, with support from the charity Independent Age in April/May 2020}

Care has always been big business. Outside of the current situation, increased life expectancy, better living conditions and pharmaceutical advancements mean people are living far longer.

1.9million people in the UK are over the age of 85
By 2024, more than 20% of the population will be aged 65+
A staggering 2.5million people in the UK will be over 85 by 2035.

Whilst increased life expectancy is to be celebrated, old age brings with it a plethora of complications to health and wellbeing. Calling on the services of a care company is no longer a last resort, it’s a necessity.

The P-word

Profit isn’t a dirty word. It’s okay to want to make money in the care sector. At Visiting Angels, we trust that you want to make a difference too. We’re confident that if you follow our model and employ our values you can replicate our results.

Six figure turnover by the end of year one.
£1million turnover in year three.
Net operating profit of between 15% and 20%.

The low-down on Visiting Angels

Established 1998 in the US.
800+ franchisees operating in five countries.
Global care giant with community-based values.
Launched in the UK in 2017.
First UK office won ‘Best International Franchise’ in under 12 months.
Our commitment to our Mission has earned us recognition as at the Disruptive Franchise Awards 2023 as the winner of the Social Impact Franchisee of the Year award and MD Dan Archer as the finalist of the Disruptive Franchisor of the Year.
Honoured as a finalist at the Stars of Social Care Awards in 2023 for the Outstanding Home Care Provider Award.
Support 18,000+ clients and provide work to 20,000+ caregivers worldwide.

A care franchise. Done differently.

We’ve achieved global success by doing things differently: we put our carers first, with great rates of pay and work-related benefits so they can achieve real work-life balance. Something we call being carer-centric. Why? Because only happy, loyal carers can give their all to clients. Many companies say they put their carers at the heart of their business, very few actually do it.

It’s no secret that carer recruitment and retention is an issue for UK companies. After 20 years, we know how to attract the right people and, crucially, keep them. Our staff turnover rate is already less than half the UK average.

Training, mentoring and support for life

Setting up a care business is a complex process. That’s why we’re with you every step of the way. And this is where our international size and scale really comes into its own. You will actively engage in a four-day virtual training session with the International Franchise Support team based at the US Head Office. Each session will be led by a team member who specialises in that business discipline, plus a week at our UK Head Office. We provide regular, ongoing training for the life of your franchise. A combination of e-learning, live webinars, group and one-to-one sessions provide a comprehensive programme, designed to help you to be the best business owner you can be.

Pre-launch support: prior to launching your business, our expert team will guide you through essential set-up tasks like CQC registration, locating suitable premises and recruiting your Registered Manager. We focus on marketing and networking at this stage too.

12-week jump-start programme: upon launch, this intensive programme helps you get the best possible start.

Business support programme: we pledge to support you from day one, but most importantly, we’ll continue to support you for the life of your business.

Join the movement!

We are proudly different, proudly carer-centric and proudly changing the lives of our franchisees, carers and clients. So, if you:

Love the idea of owning a care business that does things differently.
Want to be the most humble person in the business and make your caregivers the most important people.
Want to build a loyal team through respect, reward and recognition
Believe that happy careworkers will deliver the very best service and support to clients.
Know that profit isn’t a dirty word but want to make a difference too
Want to help change the care industry, for good…

…then you sound like a Visiting Angels kind of person. And we’d love to hear from you

Visiting Angels shortlisted in two categories in the upcoming bfa HSBC British Franchise Awards

November 16, 2022

Visiting Angels is one of America’s largest home care franchises. Founded 1998, the brand has over 700 franchisees operating in 5 countries. Visiting Angels’ mission is to become the UK care sector’s employer of choice by 2022. To achieve this, the brand has positioned itself in the UK as being ‘carer-centric’ – something which MD, Dan Archers, says is a first for not only a care franchise, but a care company .

Known as the ‘Oscars’ of the franchising industry and set to take place on 24 November in Birmingham, the bfa HSBC British Franchise Awards evening is the flagship event in the franchising calendar and finalists are ones to watch.

This year saw a record number of entries submitted across all categories, leading to an overall increase versus 2021. Despite what continues to be challenging times for most independent businesses, the franchising sector has shown strength and resilience. As a result, many bfa members have reported strong financial performance and continue to build strong, healthy networks.

Visiting Angels will be battling it out against three other franchise brands to take home the coveted Leadership and Culture accolade and against two more franchisors for the Emerging Franchisor title.

The Leadership and Culture category represents passion and commitment to caring for the development, wellbeing and success of the brand’s employed people and their franchisee network.

Pip Wilkins, CEO of the British Franchising Association, congratulated category finalists:

“This category has been particularly sought after in the past few years. As with any with any business the real test on leadership and culture comes during the toughest times and I think its fair to say we have had a fair few of those in recent years. Huge congratulations to Visiting Angels and fellow finalists in a category that are really shining examples of what should be done to achieve change together and remain united in its goals and objectives.”

Gillian Morris, Head of Franchising, HSBC, said:

The annual awards are a celebration of the achievements of the franchise sector, as well as the high standards of the finalists, their innovation and resilience demonstrated over the past year. We look forward to celebrating success with Visiting Angels and their team.

Becoming a finalist in the Emerging Franchisor category is recognition of the strong foundations and leadership needed in the build and growth phase of any brand and business journey. Finalists have shown a real passion for their brand and their people.

To be announced as a finalist for this award is a huge achievement and a real testament to the brand’s hard work and determination. Each year, these awards let us show franchisors that we’ve noticed their efforts, we’ve recognised their positive intention and fantastic impact on their network and the industry and we are thankful for their commitment. A big congratulations to the whole Visiting Angels team. – Pip Wilkins

Visiting Angels Success Stories