The UK’s leading Commercial Cleaning & Facilities Management Franchise Opportunity
Build a recurring income | be your own boss | grow an asset to sell
Commercial cleaning and facilities management is a vast sector with continuous demand where you manage the needs of your clients, combining your team and the latest tech to deliver the bespoke mix of services their premises require.
Unlimited potential: NO territory restrictions
We have a refreshingly different approach: guiding, supporting and encouraging you to build a larger business, without restricting you to only operating in a small local territory. You can even utilise other franchisees located around the country to deliver your furthest contracts. Win-Win.
Additional income streams from multiple FM services
Your team will deliver the range of repeating relatively simple services, enabling you to build a contracted recurring income. Forge deep client relationships, while continually adding more contracts to grow an asset to sell in the future, all while enjoying a stable monthly income.
The latest cleaning science, tech and robotics
Benefit from the wider group’s experience and buying power to leverage the latest tech to save your cleaning operatives’ time and energy, enabling your NIC business to have a competitive advantage and to maximise profitability with the SME markets you will serve.
No experience needed: 1-2-1 business mentoring
“We believe we provide franchisees the highest level of personal guidance and support of any established franchise in the UK. Typically, each of our full-time Business Development Managers works 1-2-1 with five franchisees; providing ongoing coaching, guidance and support on every element of their business. The support changes as the franchisee confidence grows - it really works.- ”Jo Lock - BDM & Franchise General Manager (and former NIC franchise)
A market-leading brand for your business
Established over 50 years ago, the NIC Services Group has a team of over 10,000 people, serving the UK’s biggest brands. NIC Local benefits from the brand, accreditations, systems, tech and buying power, to target the higher-margin SME market.
Administrative support
We know how to make it easier for you, so you can engage the departments of the group’s vast head office team for supporting your business with functions such as administration, invoicing and credit control giving you valuable time to work on, not in, your business.
Daily Contract Cleaning – a necessity, not a luxury
With 80% of our customers being contracted to regular, often daily, cleans our franchisees businesses remain largely unaffected by seasonal or economic influences. Whilst many other sectors are struggling in the current environment our services have become even more valued.
Franchisees come from a wide range of backgrounds, all hungry to be successful
Leverage your prior career, contacts and sector experience to your benefit. With NIC alongside you, take on higher-margin locally based contracts: schools, colleges, offices, doctors and dental surgeries, retail outlets, university accommodation, car dealerships, pubs and restaurants…
It’s a massive market with no limits to growth and 80% of our customers are contracted for daily cleans.
A journey with guidance every step of the way
Before your business launches, you will undertake a one-week training course at our support office in Leeds. This enables you to really get to know the people at NIC – it’s like joining one big family.
Your role changes as you grow
Initially you can work from your home office, focusing on growing your contracts, with the constant support of your BDM’s 1-2-
1 guidance for every element of your business. This will enable you to learn and grow in confidence as you work together. We don’t know of another franchise with this level of personal mentoring in the UK.
Once your business is established your role elevates to leading your management team, who will oversee your operators. This will free you to focus on maintaining and building client relationships.
Join the NIC Family
NIC Services Group is one of the UK’s largest Contract Cleaning and Facilities Management businesses. Despite our size, with NIC still being family-owned and operated, we are able to retain the culture of a small business where people really do matter.
And with no territory restrictions, you won’t ever run out of target clients!
We have great relationships with the franchise departments of the major high street banks, who have a strong appetite to lend 70% of the start up costs. With a total investment of circa £45,000 including working capital, you will need to invest in the region of £14,000 from your own resources, with bank funding for the rest.
Build from a fresh start, or invest more to buy an existing portfolio. You won’t just build a healthy recuring income with your own NIC business, you will be creating an asset to sell in the future.
Get in touch with David to find out more…
Don’t hesitate – make the call that puts your future in your own hands
Having a dedicated BDM is a real benefit”: See what the newest NIC franchisee made of our onboarding process
Joining the NIC franchise network marks the beginning of an exceptionally promising future for you.
However, with it also being such a life-changing decision, it’s natural to be apprehensive about taking the first step.
So, to help you gain a greater understanding of what to expect in the early stages, we caught up with NIC’s newest franchisee, Luke Reeves.
In the Q&A below, Luke shares the story of how he went from more traditional corporate roles to becoming an NIC business owner covering South and South West England. He also details how the support of a dedicated business development manager (BDM) has made all the difference to his experience.
If you are considering whether an NIC franchise is the best choice for you, it is essential reading.
Hi, Luke! Please can you share your career background prior to joining NIC?
Of course! My background has been quite varied, but primarily spent across hospitality, retail, and franchising.
I have been:
- An opening store manager for two well-known restaurant brands
- A store operations manager for a high street retail brand
- An owner of two restaurants, as well as a Pizza Hut franchise
- And most recently I was a Franchise Operations Manager for a well-known company operating convenience stores across the UK
What skills did you acquire in these roles?
In the hospitality and retail worlds, there was a strong emphasis on maintaining cleanliness and very high standards. There was also a lot of staff recruitment to be done, hiring dozens and dozens of team members and training them up to deliver quality service.
In my most recent role as Franchise Operations Manager, I worked very closely with franchisees to help them implement the systems they needed to confidently follow in order to succeed as business owners. Cultivating very effective communication and people skills was crucial for this.
Being a Pizza Hut franchisee before later working for another franchisor has also given me a really rounded view on how franchising works on both sides of the fence.
How did you hear about the NIC opportunity?
I went to the National Franchise Exhibition at the NEC in Birmingham and visited the NIC stand.
What was it about NIC that appealed to you?
There were many things to get excited about. But in particular, it was the size of the commercial cleaning market, the vast experience NIC had in the sector, and the fact it was a business that my wife and I could run together – giving us both the work-life balance we wanted.
I also felt it was a really great fit for the experience and skills I had developed in my career to date.
After enquiring with us, how useful did you find the franchise discovery sessions?
I didn’t really know anything about commercial cleaning and facilities management at the start. But going through each stage opened my eyes to just how big the sector was. This gave me even more confidence that I could build a good family business with NIC.
How helpful have you found the onboarding and training process as a new franchisee?
Very helpful. Of course, in the first weeks of training you only scratch the surface of what owning a commercial cleaning business entails. It takes several months to fully understand the facilities management sector – but having a dedicated BDM by my side throughout the entire onboarding and training process has been an enormous benefit.
Can you share more about the positive impact having a dedicated BDM has had?
It’s absolutely essential – I can’t see how you could possibly succeed in the sector without having a BDM to rely on. So many questions come up at every turn during the setup and after launching the franchise, all of which need answers from an expert in the business. Thankfully, the NIC BDMs are exactly that.
What are your aspirations for the future of your NIC franchise?
To have a business that creates a dynamic that meets our family’s needs, financially supports us, grows year-on-year, and enables us to create an exit strategy which allows us to move on when the time is right. I believe NIC provides this for us.
Finally, what would you say to people who are interested in joining the NIC franchise family?
Do your research, talk to current franchisees, and be prepared to put in the time and effort at the beginning. Make a plan and always remember to keep the bigger picture in mind: things may seem foggy at the beginning, but that clears and you will have the opportunity to build a great business.
How can I become an NIC franchisee?
To find out more about establishing a life-changing NIC business, please get in touch with our franchise recruitment team via our contact page.
You will be sent our franchise opportunity prospectus and be able to ask any questions you have to help you understand whether managing a franchise in the lucrative commercial cleaning sector is right for you.
We look forward to hearing from you!
