NIC Local

One of the most common questions we receive from prospective franchisees is: “Do I need to have worked in cleaning before joining NIC Local?”

The simple answer is: no.

At NIC Local, we operate a management franchise model. That means you will not be carrying out the cleaning services yourself.

Instead, you will lead and grow a team, grow and manage client relationships, and build a profitable, scalable business – all with the full support of a highly experienced team behind you.

This article explains in thorough detail why prior cleaning experience isn’t necessary, what skills you do need, and how our industry-leading support ensures every franchisee – no matter what their professional background is – has everything they need to succeed.

What is the NIC Local franchise opportunity?

NIC Local is the UK’s leading commercial cleaning and facilities management franchise.

Our proven model enables ambitious individuals to build a resilient recurring revenue business through long-term service contracts which deliver essential cleaning and facilities services to clients including businesses, schools, healthcare providers, retailers, and more.

But unlike owner-operator cleaning franchise models, NIC Local franchisees do not perform the services themselves.

Instead, you spend your time building and managing the business, supported every step of the way by one of the most experienced franchise support teams in the country.

Do I need cleaning experience to own a commercial cleaning franchise?

In short, no – because you’re not the cleaner, you are the business owner.

As a management franchise, the NIC Local model is built for individuals who want to work on the business, not in it. The cleaning itself is carried out by your trained team, not by you.

That means:

• You don’t need to have worked in facilities management or commercial cleaning roles before
• You don’t need to operate floor-cleaning machinery

Instead, your focus will be on recruiting and managing staff, winning contracts, delivering excellent client service, and growing your business.

We train you in everything you need to know – so even if you’ve never worked in cleaning before, our comprehensive training and support systems will ensure you’re confident and fully prepared to operate in this sector.

From pricing contracts and preparing tenders, to managing compliance and health and safety, we give you all the tools you need to succeed.

What skills do I need to become an NIC Local franchisee?

Whilst you don’t need any cleaning industry experience, we do look for certain key transferable skills and attributes that help our franchisees thrive.

These include:

• Leadership and team management
• Strong communication and interpersonal skills
• Commercial awareness and strategic thinking
• Drive, organisation, and a willingness to learn

Many of our franchisees come from backgrounds in:

• Corporate management
• Retail operations
• Hospitality
• Finance
• The armed forces
• Public sector leadership

But if you don’t have such experience, don’t be discouraged.

In fact, some of our most successful franchisees had no prior business ownership experience at all.

What they do have is a driving ambition, professionalism, and genuine commitment to building a thriving business.

What support will I receive in running a commercial cleaning franchise if I don’t have cleaning experience?

One of the reasons we attract franchisees from such a wide range of backgrounds is the sheer depth and quality of our support.

Key features of our world-class training and support systems include:

Comprehensive training before you launch

All new franchisees complete an intensive, hands-on training programme at our head office in Leeds.

This includes:

• Understanding the commercial cleaning sector
• How to quote and price jobs accurately
• Sales techniques and client relationship management
• Staff recruitment, onboarding, and training
• Health and safety, and legal compliance
• Using our systems and operational tools

1:1 business mentoring

You’ll be paired with a dedicated Business Development Manager (BDM) from day one – a relationship which continues for the life of your franchise, at no extra cost.

Your BDM is your go-to advisor, offering:

• Strategic advice
• Ongoing training and development
• Sales and quoting support
• In-person field visits and client meetings

In-field and BDM support is unlimited and extends far beyond occasional phone call check-ins – which many other franchise networks provide.

Admin and operational support

We handle many of the day-to-day back-office functions on your behalf, including:

• Invoicing and credit control
• Payroll and staff payments
• Software and systems support
• Health and safety templates and documentation

Our systems, mentoring, and in-field support are designed to simplify your learning curve, helping ensure you become confident in your role, regardless of your starting point.

The purpose behind this is simple: to free up your time to focus on the things that truly matter to your business – growth, service delivery, and managing your team – without getting buried in paperwork.

Will I be taken seriously by clients if I have no cleaning experience?

In a word, absolutely.

One of the many advantages of working under the NIC Local brand is our established reputation for quality, professionalism, and reliability.

With over 50 years of industry experience, our senior management team has built a trusted name in the UK’s commercial cleaning and facilities management sector.

That means when you represent NIC Local, you’re already starting from a position of credibility and authority.

Add to that the fact that:

• Your tenders are professionally supported by our BDMs
• Your business’ branding will be instantly recognised and respected
• You will use industry-leading suppliers on client contracts
• Your pricing will be very competitive and attractive

…and you will quickly learn your clients don’t care whether you’ve mopped a floor before.

Much more important to them is your professionalism and your ability to deliver consistent results.

What kind of business could I build with NIC Local?

The NIC Local business model is designed to be highly scalable from day one.

You can start lean and grow steadily, or hit the ground running with designs on building a multi-million pound asset.

Because your client contracts involve recurring revenue, your income builds sustainably over time, and not from one-off jobs.

Key benefits of our commercial cleaning franchise model is:

• No territory restrictions – unlike traditional franchises, you can win business nationally
• Multiple income streams – from both cleaning and wider facilities services
• Strong margins – many franchisees operate with consistent year-on-year profit margins of 18–22%
• High resale value – your business can grow to become a highly valuable, sellable asset

Rest assured that many NIC Local franchisees begin with zero cleaning sector experience, yet still go on to create a business that supports their families, creates jobs, and generates long-term financial security.

Ready to take the first step?

Remember: you do not need to have previous cleaning experience to become an NIC Local franchisee and run a commercial cleaning business.

What you do need is leadership potential, a strong work ethic, and the willingness to follow a proven model.

With our support and brand reputation behind you, you can build a highly successful business in the commercial cleaning sector, even if you’ve never stepped foot in it before.

Whether you’re just starting your research or already feel ready to take the first step, we’re here to help.