Aspray combines the best of the property and insurance industries. Run your own independent loss assessor business with Aspray, one of the UK’s most lucrative and rewarding franchises.

Rescue residential and commercial property owners

Manage insurance claims, secure payouts and oversee restoration projects

It’s so rewarding rescuing property owners who need to claim on their insurance and restore their damaged properties. Working on their behalf, your business will assess the damage, manage the claim, secure the money, and oversee the restoration projects.

With Aspray your business will have the market’s leading FCA accredited brand and multi-award- winning systems and support. We’ve been doing this since 2005, are ‘Established’ members of the BFA (British Franchise Association) and have franchisees throughout the UK. There is still plenty of prime territory available – get in touch to find out more.

Franchisees can grow their businesses at their chosen pace, with demand unaffected by the economy. The market potential in your large exclusive territory is simply vast!

With climate change causing major adverse weather across the UK, properties are becoming increasingly susceptible to damage. The result is a constant demand for Aspray’s services, from both commercial and residential property owners.

Start off small and scale up. Our top 8% of franchisees are currently turning over between £1M - £2.1M with a race on to be the first to smash £5M!

Successful franchisees come from a wide and varied range of backgrounds. No experience in either property restoration or insurance is necessary, but you do need to be great at managing projects!

Our franchisees partake in the industry’s leading independent annual franchisee satisfaction survey operated by Work Buzz. This benchmarks us against the best of UK franchises, and we achieved the highest accolade.

Get the full report and find out what it’s really like being an Aspray franchisee before you invest.

Aspray is still owned and overseen by our founder Mr. James Whittle along with Directors, Hayley McSherry and Kim Perkins. James and his franchise support team at the Aspray head office keep their fingers right ‘on the pulse’ operating their own franchise territory – continually testing and evolving the business model to ensure the network retains the brand’s market leading position. There is a lovely supportive culture, being part of the Aspray network is like joining a big family of like-minded driven people.

To run your own Aspray business in your local area you need to ensure you tick the following boxes:

A clean record for the FCA accreditation (essential)
Be a great communicator, calm, organised and commercially astute
Have a real passion for project management
The ability to invest at least £17K, total investment c. £53K

(typically 70% bank funding is available against the total initial investment).

Please do get in touch to chat through your aspirations with one our team.

Aspray Claims Management and Property Reinstatement News

From Newcomer to Top Ten in the League Tables: David Payne’s Phenomenal Journey So Far

January 21, 2025

David Payne’s first year as the owner of Aspray Portsmouth has been nothing short of incredible. It has been a year of learning, growth, and, most importantly, successful claims management.

Ranking fifth for turnover for the final quarter of the year and securing a place in the top ten franchisee league tables within the network is a significant achievement. This milestone is just the beginning of what looks set to be a successful and exciting future in the Aspray network.

Turning Challenges into Triumphs

Over the course of the last year, David completed many claims, each unique and challenging in their own right, but one, in particular, stands out as a defining moment in his journey so far as an Aspray franchisee. The claim that David will always remember was a flood claim for two-holiday lets. This claim was especially significant due to the difficulties the policyholder faced before David and Aspray came on board.

For over four weeks, the policyholder struggled with challenges imposed by the Loss Adjuster, leading to mounting frustrations and an overwhelming sense of helplessness. The situation had not only affected the physical state of the property but had also taken a toll on the policyholder’s mental health. By the time Aspray stepped in, the policyholder was desperate for support and guidance, and that’s exactly what David provided.

James Whittle (Founder and Director) pictured with David Payne (Aspray Portsmouth) during his visit to head office, after signing a five-year franchise agreement.

Driving Efficiency and Meeting Deadlines

Aspray’s involvement marked a turning point in the claim’s progress. The difference was immediate and clear, in just a matter of weeks, the strip out and drying processes were underway, alleviating the pressure that had been building for so long. The policyholder had a target handover date of October to complete the reinstatement, and if this timeline wasn’t met, they faced the painful possibility of cancelling two long term clients who visited annually in November. The pressure was on, but David knew that with a well-organised schedule, the deadline could be met.

Ensuring that the reinstatement works ran smoothly meant driving efficiencies, particularly in terms of contractor scheduling and management. David spent time working closely with the contractors, making sure that they were aligned with the target date and had all the resources they needed to meet the quality standards required. This was key to ensuring that the work was completed on time, and ultimately, the deadline was successfully met.

Focusing on Business Growth and Improvement

Throughout his journey so far, David has made it a priority to effectively manage the financial side of the business. Alongside his partner Nicola, they have dedicated countless hours to overseeing this aspect together. They have been fortunate to receive invaluable support from the exceptional accounts team at head office, who provided guidance and assistance whenever needed.

Recognising the need for specialised expertise, they have now decided to expand their team by bringing a bookkeeper on board. This move will not only ensure the financial side of the business is in capable hands but will also allow David and Nicola to focus more confidently on growing and improving other areas of the business.

Reflecting on a Rewarding First Year

As an Aspray franchisee, David has learned that success in this business is not just about handling claims, it’s about managing expectations, delivering on promises, and building connections that last long after the work is complete. The challenges he faced in his debut year have only made him more determined to continue growing his Aspray franchise and to deliver outstanding service to each and every client.

Looking back, David’s first year with Aspray has been a rewarding journey, filled with valuable lessons, meaningful achievements, and lasting relationships. One of the highlights was attending his first National Conference, which he found incredibly beneficial. It provided him with fresh insights, industry knowledge, and the opportunity to connect with others in the network. He’s proud of what has been accomplished, and he’s excited for what the future holds as he continues to break new ground in the Aspray network.