Home care is a one-of-a-kind investment opportunity
And yet, here you are, reading this. Whatever brought you here, we’re glad you arrived.
Because home care, done properly, is one of the most commercially and personally rewarding sectors you can invest in right now. The demand is enormous, the market is growing, and Walfinch is becoming one of the fastest-growing home care franchises.
We’ve been credited for our innovative approach to care and promotion of active lifestyles, our award-winning support and, frankly, rebellious attitude – also, did we mention, we have a podcast?
So, who are Walfinch, then?
If you’ve been doing your research, you probably already have an impression of us – even if it is just ‘that orange one, with the founder who is always on socials’.
Walfinch is a premium, activity-led home care franchise. We sit at the private end of the market, meaning our clients choose us and fund their own care. No waiting lists, no council rate cards, no fighting over a fixed pot of funding. Our model is built around people who want excellent care and are prepared to pay for it.
We’re also not shy about our ambitions. Walfinch is growing fast, attracting great franchisees, and actively reshaping the way the UK thinks about ageing.
Some people call it redefining home care. We just call it business as usual.
The founder who actually knew what he was talking about
Walfinch was founded by Amrit Dhaliwal, who had already built and sold a successful home care franchise. After his long days and sleepless nights as a home care franchisee, Amrit came to the conclusion that: ‘nobody deserves that’.
So, in response, he founded Walfinch – to singlehandedly fix home care franchising. A model designed to be repeatable, scalable and, critically, enjoyable to be part of.
Amrit built the franchise he wished he’d been able to join. You’re the one who gets to join it.
The numbers (the bit you’re actually looking for)…
Let’s talk cash. This is what you’re looking at to join Walfinch’s home care revolution.
| Total investment: | £110,000 - £120,000 |
| Franchise fee: | £41,000 + VAT |
| Management support fee: | 5% of turnover |
| Year 3 turnover potential: | Up to £1,000,000 (for our best go-getters) |
Yes, it’s a hefty investment – but there’s a big difference between late-night Amazon shopping and purchasing a franchise. This isn’t the kind of thing you ‘do on a whim’.
For the serious investors, this is what that money actually buys you:
- A proven model
- A recognisable brand
- A technology stack that handles the admin
- Relationships with the major lenders
- Comprehensive support and expertise
- A supportive network that has your back from day one
The five things that make the model work
A great franchise model isn’t an elaborate magic trick – that’s why we’re more than happy to tell you exactly how it works. We’ll leave the mystical stuff to Houdini and Co.
Here’s the run down:
- Your territory is yours.
- Clients stick around.
- A proper menu of services.
- Technology that earns its keep.
- Room to grow.
Support that goes beyond an email or two
A lot of franchises talk about support. They mean a monthly call and a shared Dropbox folder. Walfinch is different, and here’s exactly how that looks.
When you’re starting out
- 10 days of intensive, in-person training at the National Support Office. Actual, practical training and discussions, not just death-by-PowerPoint.
- Full support with your regulatory registration, including the Care Quality Commission. Navigating regulators is not a fun solo project.
- A 90-day launch plan with clear milestones so you know exactly what you’re doing, and when.
- Help setting up your office, implementing your systems and getting your marketing off the ground.
Once you’re up and running
- Regular coaching and business development sessions with your dedicated Business Support and Quality Manager.
- Compliance support, because the regulatory side of this sector does not get simpler over time.
- A network of fellow franchisees to share ideas, referrals and the occasional commiseration over a coffee.
- Access to leadership when you need it. Real people, real conversations, real help.
The in-person growth programmes
Walfinch runs tailored programmes as you build your business, helping you to level up:
- The Finch Flight Club (£0 to £30,000 monthly revenue).
- Rise to Thrive (£30,000 to £83,000 monthly revenue).
- Thrive Academy (£83,000+ monthly revenue).
Join an award-winning franchise
We’re proud to have been recognised in a number of national and international awards, including:
- Winner of Emerging Franchisor of the Year 2025, HSBC Elite Franchise Top 100
- Winner of Day Care Expertise 2024 and 2025, Home Care Awards
- Amrit Dhaliwal was shortlisted for Businessperson of the Year 2025
- Listed in the Elite Franchise Top 100 UK Franchisors, 2023 - 2026
- Amrit Dhaliwal was ranked 2nd in the Social Care Top 30 (Most Influential Leaders in Social Care), 2024
- Winner of the Revolutionary Franchise of the Year 2023, Disruptive Franchise Awards
Are you the right person for this?
We are not going to tell you that anyone can do this, because that would be both untrue and, well, a bit patronising. Walfinch works brilliantly for the right kind of person, and less well for others.
So, what does ‘right kind of person’ actually mean?
Previous care experience is not on the list. Our franchisees have come from marketing, finance, retail, hospitality, recruitment, tech and a dozen other sectors.
What they have in common is this:
- They’re motivated by building something of genuine value, not just collecting a salary.
- They’re good at leading people and comfortable being the person others look to.
- They take quality seriously and understand that reputation is built slowly and lost quickly.
- They engage with the community around them, rather than operating in a bubble.
- They’re coachable. They follow the model rather than deciding they know better on week two.
- They want to scale. Not just tick along but actually build.
What you’re building towards
Walfinch franchisees who follow the model, engage with the support, and invest properly in their business and community can expect:
- Early turnover, because demand in the private-pay market is not something you have to manufacture.
- Reliable, recurring income from a client base that stays once you earn their trust.
- The potential to expand into multiple territories, building real scale.
- A business with genuine exit value. Not just something that pays you while you run it, but something someone would want to buy.
- Turnover of up to £1,000,000 by Year 3, for franchisees who commit to the journey.
You’ve probably spent long enough building someone else’s dream. We get it. This is your shot at building your own.
What happens next?
If this profile has ticked enough boxes to make you want to know more, the next move is a conversation.
We’re selective about who we bring into the Walfinch network, because the quality of our franchisees is genuinely part of what makes the brand work. So, if you’ve read this far and you’re thinking ‘I could do this’, we’d like to find out if you’re right.
Start the conversation. We look forward to hearing from you:
Walfinch Franchisees are Top 20 Home Care Providers
Two Walfinch home care franchises have been named as top 20 home care providers for 2024.
Walfinch Chiswick, Hammersmith and Kensington, and Walfinch Newcastle East, have been named among the top 20 home care providers in their regions by home care review website homecare.co.uk.
The two teams won against fierce competition. There are 67,673 home care reviews of 12,697 providers listed on the site. Each provider's service is rated in five categories: staff, care/support, management, treated with dignity and value for money, based on published reviews from care clients, their friends and families.
How we became home care winners
Tanya Santos, Managing Director of Walfinch Chiswick, Hammersmith and Kensington, achieved an overall review score of ten (the maximum possible) based on 17 reviews awarding her team five out of five.
Tanya says: “This is a huge honour, as the results are solely based on client feedback. I know this because I was with a client when the awards team called her, checking that she was real and that her review was authentic.
“I think we get great reviews because our care is never limited to a pre-determined list of services. We ask clients what they want to achieve, and we do whatever it takes to help them.”
One client said in her review: “I am exceedingly fond of my carer; we share the same standards and going out with her is fun! I call her 'Speedy Gonzales' (when we use a borrowed wheelchair). I wish she was my granddaughter.” The experience gave the client the confidence to use a state-of-the-art shopping trolley when going out by herself.
Tanya has also been included in the Home Care Insight Power List 2024 in the Care Innovators section, for the Walfinch Wellness initiative, resulting in a 35% improvement in client health and a 45% increase in staff job satisfaction.
Idris Nasar, Managing Director of Walfinch Newcastle East, who also scored ten, and five out of five, says: “The award is great for the whole team, especially as we only received our CQC registration last year. I think it's a result of hiring genuinely caring and empathetic staff and making sure that they are managed and looked after well. That gets passed on to our clients.”
“It's particularly pleasing because these reviews are impartial and genuinely earned. My main aim now is to maintain this five-star quality of care – and the award has inspired us all to live up to it.”
A client's daughter said in a review: “My dad looks forward to his visits twice a day; he loves the chats... The girls are always on time, and very reliable... nothing is too much trouble for them.”
Both Walfinch franchisees are careful to reply to every review they get. “It helps build up a conversation between the care team and the client and family. “Other people visiting homecare.co.uk can see that, so it helps attract new clients,” says Idris.
Walfinch CEO Amrit Dhaliwal says: “Congratulations to Tanya and Idris and their teams. Awards like this inspire care teams to deliver the highest quality of care, which benefits everyone.”
Walfinch | Franchise Discovery Webinar
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The One Business Book Amrit Recommends to Every Franchise Owner
Walfinch Conference 2024 Highlights
Ian Thompson | Why I Joined Walfinch
Sarah Wickham | Walfinch Franchisee Testimonial
Walfinch Franchise Testimonial | Greg Renk
Walfinch | The Franchise Opportunity
Tracy Lezar - Why Did You Choose Walfinch?