Walfinch, a network of leaders
Imagine being part of the home care revolution, not designed to ‘keep people at home’, but focused on streamlining clients’ daily lives and helping them to Thrive in (and beyond) their homes.
Let’s talk cash: the financial information
The minimum investment with a Walfinch franchise is £110,000 - 120,000, with a franchise fee £41,000 + VAT, along with an ongoing management support fee of 5%.
These figures underline that, while there is a serious investment, you’re backed by a proven model and recognised brand, with strong relationships with the banks. The opportunity is substantial, and the potential for return is transformative.
Walfinch was designed by a former home care franchisee
Walfinch is rooted in forward-thinking leadership, with our CEO, Amrit Dhaliwal having been a former home care franchisee. Our model combines entrepreneurial energy with care expertise, nationally supporting franchisees to set up their own Walfinch home care businesses. Could your individual expertise enrich our vibrant network of entrepreneurs? We want to hear your vision. When you join Walfinch, you’re signing up to a brand which values ambition, innovation, and seizing opportunities within a market that’s primed for growth.
Could Walfinch be the investment for you?
What kind of industry do you want to start a business in? Future-proof, deeply profitable, scalable, meaningful? You’re looking right at it. Walfinch is actively tapping into a broadening market, therefore, an undeniable demand.
Better yet: you’re not starting from scratch. You’re plugging into a brand with tested systems, operational tools, referral pathways and a growth-oriented mindset – a brand that is actively redefining what care means. This isn’t for people content with following, this is for leaders in the making.
As you build, your Walfinch business earns both social and commercial value. You’ll be creating jobs, contributing to communities and building something you can scale or sell. Walfinch franchisees are already seeing notable turnover and that momentum is infectious.
Are you what Walfinch is looking for?
We’re looking for driven, ambitious individuals who share our values of possibility, progress and perseverance. People who set new standards, people with passion, people with a hint of revolution in them. If you’ve ever looked at something and seen exactly what needs to change, you are suited to Walfinch.
We welcome franchisees from diverse backgrounds (we’ve had Marketing Executives, Accountants, Care Managers, Nurses, even Television Producers all become proud Walfinch business owners). Previous care experience is a bonus but not required.
All you need is the Thriving mindset:
- You believe great care comes from genuine human connection and operational excellence.
- You’re driven to build something in your local community; generating employment, creating value, making a difference.
- You embrace technology, systems and high standards, because you know that scalable success comes from disciplined frameworks.
- You’re willing to lead, to learn, and evolve.
- Previous experience of running a business or managing teams.
- You’re willing to get out there, shake hands, and become a person of influence within and beyond your local community.
As a Walfinch franchisee, you will…
- Be your own boss and have control of your life, with the backing of an award-winning brand.
- Work in a rewarding, high-impact sector: you’ll be helping people live better lives in their own homes.
- Support your local community by creating jobs, fostering partnerships, and building a reputation for excellence.
- Leverage a ready-built model: from referrals and service lines to admin systems and compliance frameworks.
- Potentially reach significant turnover, some franchisees are achieving up to £1 million turnover or more.
- Enjoy the support, network and ongoing development that comes with being part of a Thriving franchise system.
Training and support: marketing and regulation made manageable
Walfinch understands that care is a highly-regulated sector. So, we have designed our training and support to match. The start of your journey includes:
- A rigorous 10-day initial formal training programme covering business set-up, operations, compliance, marketing and more.
- Full assistance with registration (for example with the regulator Care Quality Commission in England) so you can get trading as quickly and smoothly as possible.
- A 90-day business launch plan that gives you clear milestones, actions and support.
- Office setup assistance, software training, marketing support and system implementation.
- Weekly and ongoing coaching meetings, business development workshops and compliance coaching.
- Access to a network of fellow franchisees, sharing best practice, referral networks and collaboration.
- Dedicated leadership team support, so you’re never left on your own.
How does the Walfinch franchise business model work?
The model is smart, clear and built to work in today’s digital age while staying human centred. At its core: you operate a home-care business under the Walfinch brand, delivering services in your exclusive territory. Our system ensures you have the technology, processes and branding to deliver standout service.
Key components:
- Exclusive territory license: You’re supported to establish a dominant local presence, with an expertly researched territory based on the population of potential clients.
- Technology-enabled operations: From rostering and care-monitoring to client management and compliance., the systems handle the heavy lifting so you can focus on growth and relationship-building.
- Marketing and referral strategy: You’ll be trained on how to build your network of referral providers, community relationships and local leads.
- Service diversity: You’ll offer a full range of care, from hourly/daily visits to live-in support, from simple companionship to complex care for conditions like dementia, stroke recovery, MS. That broad menu means you’re not locked into one niche, and you can scale your operations.
- Scale opportunity: While you might start as a single-unit franchisee, the model gives you potential to scale to multi-unit or multi-territory.
- Ongoing business development: Support doesn’t end at launch; you’ll be coached, updated, networked and encouraged to maximise the value of your business via best practices, operational innovation and strategic growth.
Stop surviving, start Thriving
By joining the Walfinch network you gain access to a proven platform: a recognised brand, a complete operating system, and a market position built for the future - with your own, exclusive territory. Why bother? Because setting up a home care business in such a regulated, evolving industry is tough. With Walfinch you get the backing, training and systems you need to succeed. Because it’s never enough just to survive. Through this high-potential business, make it your Time to Thrive.
Walfinch Franchisees are Top 20 Home Care Providers
Two Walfinch home care franchises have been named as top 20 home care providers for 2024.
Walfinch Chiswick, Hammersmith and Kensington, and Walfinch Newcastle East, have been named among the top 20 home care providers in their regions by home care review website homecare.co.uk.
The two teams won against fierce competition. There are 67,673 home care reviews of 12,697 providers listed on the site. Each provider's service is rated in five categories: staff, care/support, management, treated with dignity and value for money, based on published reviews from care clients, their friends and families.
How we became home care winners
Tanya Santos, Managing Director of Walfinch Chiswick, Hammersmith and Kensington, achieved an overall review score of ten (the maximum possible) based on 17 reviews awarding her team five out of five.
Tanya says: “This is a huge honour, as the results are solely based on client feedback. I know this because I was with a client when the awards team called her, checking that she was real and that her review was authentic.
“I think we get great reviews because our care is never limited to a pre-determined list of services. We ask clients what they want to achieve, and we do whatever it takes to help them.”
One client said in her review: “I am exceedingly fond of my carer; we share the same standards and going out with her is fun! I call her 'Speedy Gonzales' (when we use a borrowed wheelchair). I wish she was my granddaughter.” The experience gave the client the confidence to use a state-of-the-art shopping trolley when going out by herself.
Tanya has also been included in the Home Care Insight Power List 2024 in the Care Innovators section, for the Walfinch Wellness initiative, resulting in a 35% improvement in client health and a 45% increase in staff job satisfaction.
Idris Nasar, Managing Director of Walfinch Newcastle East, who also scored ten, and five out of five, says: “The award is great for the whole team, especially as we only received our CQC registration last year. I think it's a result of hiring genuinely caring and empathetic staff and making sure that they are managed and looked after well. That gets passed on to our clients.”
“It's particularly pleasing because these reviews are impartial and genuinely earned. My main aim now is to maintain this five-star quality of care – and the award has inspired us all to live up to it.”
A client's daughter said in a review: “My dad looks forward to his visits twice a day; he loves the chats... The girls are always on time, and very reliable... nothing is too much trouble for them.”
Both Walfinch franchisees are careful to reply to every review they get. “It helps build up a conversation between the care team and the client and family. “Other people visiting homecare.co.uk can see that, so it helps attract new clients,” says Idris.
Walfinch CEO Amrit Dhaliwal says: “Congratulations to Tanya and Idris and their teams. Awards like this inspire care teams to deliver the highest quality of care, which benefits everyone.”
Walfinch | Franchise Discovery Webinar
Is Home Care PROFITABLE? | Question 18
Advice if you're looking at Home Care Franchising? | Question 3
Walfinch Conference 2024 Highlights
Ian Thompson | Why I Joined Walfinch
Sarah Wickham | Walfinch Franchisee Testimonial
Walfinch Franchise Testimonial | Greg Renk
Tracy Lezar - Why Did You Choose Walfinch?