Walfinch, a network of leaders
Imagine being part of the home care revolution, not designed to ‘keep people at home’, but focused on streamlining clients’ daily lives and helping them to Thrive in (and beyond) their homes.
Let’s talk cash: the financial information
The minimum investment with a Walfinch franchise is £110,000 - 120,000, with a franchise fee £41,000 + VAT, along with an ongoing management support fee of 5%.
These figures underline that, while there is a serious investment, you’re backed by a proven model and recognised brand, with strong relationships with the banks. The opportunity is substantial, and the potential for return is transformative.
Walfinch was designed by a former home care franchisee
Walfinch is rooted in forward-thinking leadership, with our CEO, Amrit Dhaliwal having been a former home care franchisee. Our model combines entrepreneurial energy with care expertise, nationally supporting franchisees to set up their own Walfinch home care businesses. Could your individual expertise enrich our vibrant network of entrepreneurs? We want to hear your vision. When you join Walfinch, you’re signing up to a brand which values ambition, innovation, and seizing opportunities within a market that’s primed for growth.
Could Walfinch be the investment for you?
What kind of industry do you want to start a business in? Future-proof, deeply profitable, scalable, meaningful? You’re looking right at it. Walfinch is actively tapping into a broadening market, therefore, an undeniable demand.
Better yet: you’re not starting from scratch. You’re plugging into a brand with tested systems, operational tools, referral pathways and a growth-oriented mindset – a brand that is actively redefining what care means. This isn’t for people content with following, this is for leaders in the making.
As you build, your Walfinch business earns both social and commercial value. You’ll be creating jobs, contributing to communities and building something you can scale or sell. Walfinch franchisees are already seeing notable turnover and that momentum is infectious.
Are you what Walfinch is looking for?
We’re looking for driven, ambitious individuals who share our values of possibility, progress and perseverance. People who set new standards, people with passion, people with a hint of revolution in them. If you’ve ever looked at something and seen exactly what needs to change, you are suited to Walfinch.
We welcome franchisees from diverse backgrounds (we’ve had Marketing Executives, Accountants, Care Managers, Nurses, even Television Producers all become proud Walfinch business owners). Previous care experience is a bonus but not required.
All you need is the Thriving mindset:
- You believe great care comes from genuine human connection and operational excellence.
- You’re driven to build something in your local community; generating employment, creating value, making a difference.
- You embrace technology, systems and high standards, because you know that scalable success comes from disciplined frameworks.
- You’re willing to lead, to learn, and evolve.
- Previous experience of running a business or managing teams.
- You’re willing to get out there, shake hands, and become a person of influence within and beyond your local community.
As a Walfinch franchisee, you will…
- Be your own boss and have control of your life, with the backing of an award-winning brand.
- Work in a rewarding, high-impact sector: you’ll be helping people live better lives in their own homes.
- Support your local community by creating jobs, fostering partnerships, and building a reputation for excellence.
- Leverage a ready-built model: from referrals and service lines to admin systems and compliance frameworks.
- Potentially reach significant turnover, some franchisees are achieving up to £1 million turnover or more.
- Enjoy the support, network and ongoing development that comes with being part of a Thriving franchise system.
Training and support: marketing and regulation made manageable
Walfinch understands that care is a highly-regulated sector. So, we have designed our training and support to match. The start of your journey includes:
- A rigorous 10-day initial formal training programme covering business set-up, operations, compliance, marketing and more.
- Full assistance with registration (for example with the regulator Care Quality Commission in England) so you can get trading as quickly and smoothly as possible.
- A 90-day business launch plan that gives you clear milestones, actions and support.
- Office setup assistance, software training, marketing support and system implementation.
- Weekly and ongoing coaching meetings, business development workshops and compliance coaching.
- Access to a network of fellow franchisees, sharing best practice, referral networks and collaboration.
- Dedicated leadership team support, so you’re never left on your own.
How does the Walfinch franchise business model work?
The model is smart, clear and built to work in today’s digital age while staying human centred. At its core: you operate a home-care business under the Walfinch brand, delivering services in your exclusive territory. Our system ensures you have the technology, processes and branding to deliver standout service.
Key components:
- Exclusive territory license: You’re supported to establish a dominant local presence, with an expertly researched territory based on the population of potential clients.
- Technology-enabled operations: From rostering and care-monitoring to client management and compliance., the systems handle the heavy lifting so you can focus on growth and relationship-building.
- Marketing and referral strategy: You’ll be trained on how to build your network of referral providers, community relationships and local leads.
- Service diversity: You’ll offer a full range of care, from hourly/daily visits to live-in support, from simple companionship to complex care for conditions like dementia, stroke recovery, MS. That broad menu means you’re not locked into one niche, and you can scale your operations.
- Scale opportunity: While you might start as a single-unit franchisee, the model gives you potential to scale to multi-unit or multi-territory.
- Ongoing business development: Support doesn’t end at launch; you’ll be coached, updated, networked and encouraged to maximise the value of your business via best practices, operational innovation and strategic growth.
Stop surviving, start Thriving
By joining the Walfinch network you gain access to a proven platform: a recognised brand, a complete operating system, and a market position built for the future - with your own, exclusive territory. Why bother? Because setting up a home care business in such a regulated, evolving industry is tough. With Walfinch you get the backing, training and systems you need to succeed. Because it’s never enough just to survive. Through this high-potential business, make it your Time to Thrive.
Walfinch Franchisee Helps Free Hospital Beds
The demand for complex care is rising, and Walfinch care providers such as Leena Bector, franchisee Managing Director of the Walfinch home care service in Windsor and Maidenhead, are stepping up to meet the need.
Leena says: “Locally there is a rise in demand for more complex care, such as stoma care, percutaneous endoscopic gastrostomy (PEG) feeds, suction, and care for people with learning disabilities or multiple disabilities. Work like this is not only fulfilling, but it helps free up hospital beds.”
Research by the Homecare Association indicates that people discharged from hospital now require more complex care than before the pandemic, with 56% of home care providers acknowledging an increase the commissioning of more complex tasks by the NHS.
The demand extends beyond hospital discharges. Leena explains: “We've assisted families caring for individuals with disabilities and permanent conditions such as paralysis, often spanning several years. Our caregivers find it gratifying to offer support, and become integral to their lives,” says Leena.
Typically complex care is commissioned by the NHS through its Continuing Health Care (CHC) service, rather than by local councils.
Training the care team
Finding care providers to deliver complex care can be challenging, but Leena says: “All 25 members of our care giving team are trained to deliver complex care, allowing us to consider every request.”
Initial training is conducted through online care training portal Grey Matter, covering the theory and practice of complex care. This is complemented by one-to-one online training from White's Training, where specialist tutors provide instruction, and in-house hands-on training by a nurse at Walfinch's office.
Leena acknowledges the expense involved, but says that this approach has earned Walfinch Windsor and Maidenhead a good reputation for delivering these services.
Helping Walfinch win valuable longer-term clients
Providing complex care not only secures additional, high-quality business for Walfinch but also benefits the wider community. People with complex care needs often require assistance for longer than those requiring standard care, and complex care packages usually command higher rates.
Leena says: “Choosing to offer complex care brings us additional, high-quality business, because there is less competition to provide it – and our carers appreciate having extra nursing-style skills and the opportunity to build lasting relationships with clients and families.
“Sometimes we enable patients to return home after prolonged hospital stays, due to lack of suitable post-hospital scare. It's very satisfying – and the entire community benefits.”
Walfinch | Franchise Discovery Webinar
Is Home Care PROFITABLE? | Question 18
Advice if you're looking at Home Care Franchising? | Question 3
Walfinch Conference 2024 Highlights
Ian Thompson | Why I Joined Walfinch
Sarah Wickham | Walfinch Franchisee Testimonial
Walfinch Franchise Testimonial | Greg Renk
Tracy Lezar - Why Did You Choose Walfinch?