START A THRIVING HOMECARE FRANCHISE WITH WALFINCH

Who is Walfinch?

Walfinch is a homecare services provider that champions an active lifestyle so that everyone can look forward to their next chapter, whatever support they need.

Via our network of franchisees and their carers, Walfinch offers all kinds of care. From weekly visits to live-in care, from companionship to complex care for conditions such as dementia, multiple sclerosis (MS), stroke rehabilitation, care after physical injuries, temporary respite care and more.

Not only do we provide exceptional care at home, but we also want to see everyone thrive, not just survive, that’s why our carers help our clients to get more out of life. Whether small steps or giant leaps, we aim to help everyone enjoy more activity, safely in their homes or further afield, for as long as possible. From the NHS to Age UK, many experts report that as little as ten minutes activity a day can make a world of difference.

That’s why we say, it’s time to thrive.

Why become a Walfinch Homecare franchisee?

Around 20% of the population is aged over 65 and the demand for care services exponentially surpasses supply. There will always be people who want to get more out of life but require homecare to make it possible. With Walfinch you could be the one to provide it.

Of course, you could set up a home care business on your own, but this is a highly regulated sector where the utmost attention to the quality of care is essential. Starting your business with Walfinch means you’ll have training and guidance every step of the way so you can provide the highest quality of care within your community.

Walfinch has ambitious plans to grow. We’re looking to redefine homecare and what it can offer.

We’re large enough to have lots of experience, but small enough to give you the individual support you’ll need to succeed.

Furthermore, we know what success looks like as our CEO Amrit used to be a franchisee himself, before he set up Walfinch, a privately owned British homecare brand. Amrit Dhaliwal’s story is a successful one. He’s a first-generation Indian entrepreneur who set out to create homecare “people want to choose, rather than choose reluctantly”.

Will you join him on his journey to be everyone’s first choice for homecare?

Dimpu Boppuri | Support Getting Registered with the CQC

One of the biggest challenges when you’re setting up a home care business is getting your business registered with your regulator.

If you haven’t done this before, it can be a long and laborious process. Most franchisees didn’t work in the care sector before joining Walfinch, so didn’t have any experience of the registration process.

For example, Dimpu Boppuri, who runs Walfinch Milton Keynes and Bedford, worked in IT for Santander, Barclays, Mastercard, and other large financial institutions before joining Walfinch.

Dimpu got his Bachelor of Technology from Jawaharlal Nehru Technological University in Hyderabad in the early 2000s before getting a job with Barclays in Knutsford.

Since then, he’s had 2 children, one who loves to play cricket, and he’s had his own IT company too.

With no care experience, Dimpu didn’t know where to start when it came to getting his home care business registered with CQC.

This is where Walfinch come in. When you join, you’ll be supported by an experienced Quality and Compliance Manager whose job is to get you registered with your regulator as quickly as possible so you can start trading and focusing on growing your business.

What type of franchisee is Walfinch looking to recruit?

Walfinch is looking for franchisees with the same ambition and drive as Amrit, but who also value the importance of wellbeing, for themselves, their carers and their clients.

As this is a service company, we value people who also recognise that the little things make a big difference.

In addition we’re looking for people who:

Are enthusiastic to grow professionally and personally.
Want to deliver the highest quality levels of care.
Are keen to build a successful care business that makes a difference to their community
Believe in the importance of thriving, not just surviving

Walfinch welcomes prospective franchisees with and without previous care sector experience as the company provides extensive initial and ongoing healthcare training and support.

As a Walfinch franchisee, you can:

Work in a rewarding sector, helping others
Support your local community by offering employment opportunities
Achieve business independence
Potentially generate £1 million in turnover by Year 5
Join a welcoming, supportive team
Enjoy your job and have fun

Walfinch Image — Poojita Patel at our annual Walfinch conference

Training and support

Care is, rightly, a highly regulated business and Walfinch always abides by – and strives to exceed – all the national regulations and standards, while making it as straightforward as possible for franchisees to achieve the highest standards.

Amrit knows first-hand that the development and support of incoming and existing franchisees is crucial to a successful care business.

A comprehensive package of training and support, along with business advice, is provided to all Walfinch franchisees.

Initial franchisee training includes:

A 10-day initial formal training programme
Help with Care Quality Commission (CQC) registration
A 90-day business launch plan
Marketing and business development training
Software training
Assistance with office set-up
Weekly support meetings
A full administrative system
An operations manual
250 business cards and 500 A5 leaflets.

Ongoing training and support includes:

45 hours of ongoing training and support annually
Recruitment workshops to help you recruit and retain the very best caregivers
Business development workshops (monthly) to help you grow your business
Compliance coaching to ensure you meet - and exceed - the highest regulatory standards
Business coaching
Periodic CQC-style inspections led by the franchisor to prepare you for the all-important official CQC inspections or care inspectorate in Scotland, Wales and Northern Ireland.

Financial information

Start-up costs can vary, but the minimum investment required is £36,000 + VAT. The company also charges a management support fee (MSF) of five per cent (plus VAT).

The right franchisees have the potential to achieve turnover of £1000,000 by Year 3.

Additional Information

What locations is Walfinch looking to operate in?

The company has franchises available across the UK.

What are the franchise terms of agreement and renewal?

The franchise agreement lasts for 10 years and comprises two five-year periods.

Why is Walfinch a good investment?

This care provider delivers an essential service to a client base that is consistently growing and offers a recession-resistant business model that has the potential for significant financial returns.

It’s committed franchisees are supported by a dedicated leadership team. For their investment, franchisees get:

An exclusive territory
Comprehensive training
Access to a franchise network of like-minded fellow franchisees
Dedicated business coaching and ongoing support
Assistance with recruiting carers
Association with a prestigious brand
A tried and tested business model that has a proven success rate, significant potential financial returns and strong cash flow
Technological procedures and customer management systems that provide efficiency and retain quality.

How does the Walfinch franchise business model work?

The Walfinch franchise model’s success is driven by its values and professional standards of care, combined with the careful deployment of technology to future-proof your business in the digital age.

Franchisees benefit from technology provided to streamline most administrative tasks, so they can spend more time on building rewarding relationships with care clients and customers, which drives more business.

Franchisees’ care teams use technology that ensures care, medication and client health are carefully monitored and which allows clients’ families, caregivers and the franchisee to interact with each other.

This makes it easier to ensure care standards are always upheld and communication maintained, which leads to happier clients and more personal recommendations. Walfinch is a white-collar management franchise and there is a choice of both single-care franchises and multi-unit opportunities.

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Walfinch Financial Data

The following financial information was provided by Walfinch to give you more information about the costs associated with a Walfinch opportunity

Minimum Investment

£36,000 + VAT

Franchise Fee

£36,000 + VAT.

Management Support Fee (MSF)

5% plus VAT

Total Investment

£110,000

Funding Support

Yes

Advertising Fee

MSF

5% + VAT

Home Care Insider Calls for the Image of Home Care to be Overthrown to Make it the Sector of the Future

February 26, 2025

Time to Thrive: The Home Care Revolution, the new book by Amrit Dhaliwal, explains why home care is a future success story and sets out 12 steps to make it not just fit for purpose, but fit for celebration.

Amrit, known as the walking CEO, from national home care franchise Walfinch, says: “My new book is aimed at people looking at the care sector and considering getting involved. This is the book I needed when I was considering getting into the sector – and the picture it reveals is one of opportunity. But if more entrepreneurs are to be drawn in, the sector needs some big changes, and I set them out here.

“We need not settle for home care being underfunded and invisible. It can be changed, and my book suggests practical ways to achieve it. It will help care providers, entrepreneurs looking for rewarding opportunities to improve lives, and people seeking home care.”

High demand

“If demand was this healthy in any other sector, investors would be piling in,” says Amrit. “Nine out of ten people agree that if they need care, they would like to receive it at home. Meanwhile the number of people aged over 85 – the group most likely to need home care - is projected to rise to 3.5 million by 2048. The sector has a great future.

“A home care business brings the rewards of providing a service that transforms lives, while making a sustainable income – but home care suppliers are currently hindered by a flawed care funding system, a lack of carers, and a negative view of the sector.

“However, as a home care insider since 2012, I know that this can be changed and how it can be done.”

The solutions, set out

The book lists 12 ways that home care can be redefined to make it a service that would work for everyone, while helping attract more investors to set up much-needed new home care services.

These include:

Recognising that the current model of care can be transformed, with examples of how other countries have done it
Redefining the role of carers as professionals, to attract more people to the career
Encouraging care providers to shout louder for change, both through the Homecare Association and more widely
Pressing government, local authorities and the NHS for a national minimum rate for care that allows providers to pay carers more
Creating new care insurance schemes
Using technology wisely, to improve home care

Expert input and advice

The book also includes interviews offering ways to address the sector's issues, from Dr Jane Townson, Chief Executive of The Homecare Association, Pip Wilkins, Chief Executive of the British Franchise Association, and Neil Underwood, care recruitment and staff retention expert.

For entrepreneurs, there are extra chapters on how to set up a home care business, both with a care franchise such as Walfinch, or on their own. For individuals and families looking for care, there is advice and guidance on how to apply for care services.

The Care Workers' Charity

All profits from sales of Time to Thrive: The Home Care Revolution will be donated to The Care Workers’ Charity. Karolina Gerlich, The Care Workers’ Charity CEO, says: “We are incredibly grateful to Amrit for his generous support of The Care Workers’ Charity and for highlighting the importance of the care sector in his book.

“Care workers provide essential support to those who need it most, yet their vital contributions are too often overlooked. His efforts to reframe the conversation around care and champion its value align closely with our mission to advocate for better pay, working conditions, and wellbeing support for those on the frontline. Together, we can ensure that care work is truly recognised and celebrated.”

The charity is dedicated to providing immediate financial aid through crisis grants, offering vital mental health support, and advocating for fair treatment, pay and recognition of care workers.

Walfinch Success Stories