START A THRIVING HOMECARE FRANCHISE WITH WALFINCH

Who is Walfinch?

Walfinch is a homecare services provider that champions an active lifestyle so that everyone can look forward to their next chapter, whatever support they need.

Via our network of franchisees and their carers, Walfinch offers all kinds of care. From weekly visits to live-in care, from companionship to complex care for conditions such as dementia, multiple sclerosis (MS), stroke rehabilitation, care after physical injuries, temporary respite care and more.

Not only do we provide exceptional care at home, but we also want to see everyone thrive, not just survive, that’s why our carers help our clients to get more out of life. Whether small steps or giant leaps, we aim to help everyone enjoy more activity, safely in their homes or further afield, for as long as possible. From the NHS to Age UK, many experts report that as little as ten minutes activity a day can make a world of difference.

That’s why we say, it’s time to thrive.

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Why become a Walfinch Homecare franchisee?

Around 20% of the population is aged over 65 and the demand for care services exponentially surpasses supply. There will always be people who want to get more out of life but require homecare to make it possible. With Walfinch you could be the one to provide it.

Of course, you could set up a home care business on your own, but this is a highly regulated sector where the utmost attention to the quality of care is essential. Starting your business with Walfinch means you’ll have training and guidance every step of the way so you can provide the highest quality of care within your community.

Walfinch has ambitious plans to grow. We’re looking to redefine homecare and what it can offer.

We’re large enough to have lots of experience, but small enough to give you the individual support you’ll need to succeed.

Furthermore, we know what success looks like as our CEO Amrit used to be a franchisee himself, before he set up Walfinch, a privately owned British homecare brand. Amrit Dhaliwal’s story is a successful one. He’s a first-generation Indian entrepreneur who set out to create homecare “people want to choose, rather than choose reluctantly”.

Will you join him on his journey to be everyone’s first choice for homecare?

Dimpu Boppuri | Support Getting Registered with the CQC

One of the biggest challenges when you’re setting up a home care business is getting your business registered with your regulator.

If you haven’t done this before, it can be a long and laborious process. Most franchisees didn’t work in the care sector before joining Walfinch, so didn’t have any experience of the registration process.

For example, Dimpu Boppuri, who runs Walfinch Milton Keynes and Bedford, worked in IT for Santander, Barclays, Mastercard, and other large financial institutions before joining Walfinch.

Dimpu got his Bachelor of Technology from Jawaharlal Nehru Technological University in Hyderabad in the early 2000s before getting a job with Barclays in Knutsford.

Since then, he’s had 2 children, one who loves to play cricket, and he’s had his own IT company too.

With no care experience, Dimpu didn’t know where to start when it came to getting his home care business registered with CQC.

This is where Walfinch come in. When you join, you’ll be supported by an experienced Quality and Compliance Manager whose job is to get you registered with your regulator as quickly as possible so you can start trading and focusing on growing your business.

What type of franchisee is Walfinch looking to recruit?

Walfinch is looking for franchisees with the same ambition and drive as Amrit, but who also value the importance of wellbeing, for themselves, their carers and their clients.

As this is a service company, we value people who also recognise that the little things make a big difference.

In addition we’re looking for people who:

Are enthusiastic to grow professionally and personally.
Want to deliver the highest quality levels of care.
Are keen to build a successful care business that makes a difference to their community
Believe in the importance of thriving, not just surviving

Walfinch welcomes prospective franchisees with and without previous care sector experience as the company provides extensive initial and ongoing healthcare training and support.

As a Walfinch franchisee, you can:

Work in a rewarding sector, helping others
Support your local community by offering employment opportunities
Achieve business independence
Potentially generate £1 million in turnover by Year 5
Join a welcoming, supportive team
Enjoy your job and have fun

Walfinch Image — Poojita Patel at our annual Walfinch conference

Training and support

Care is, rightly, a highly regulated business and Walfinch always abides by – and strives to exceed – all the national regulations and standards, while making it as straightforward as possible for franchisees to achieve the highest standards.

Amrit knows first-hand that the development and support of incoming and existing franchisees is crucial to a successful care business.

A comprehensive package of training and support, along with business advice, is provided to all Walfinch franchisees.

Initial franchisee training includes:

A 10-day initial formal training programme
Help with Care Quality Commission (CQC) registration
A 90-day business launch plan
Marketing and business development training
Software training
Assistance with office set-up
Weekly support meetings
A full administrative system
An operations manual
250 business cards and 500 A5 leaflets.

Ongoing training and support includes:

45 hours of ongoing training and support annually
Recruitment workshops to help you recruit and retain the very best caregivers
Business development workshops (monthly) to help you grow your business
Compliance coaching to ensure you meet - and exceed - the highest regulatory standards
Business coaching
Periodic CQC-style inspections led by the franchisor to prepare you for the all-important official CQC inspections or care inspectorate in Scotland, Wales and Northern Ireland.

Financial information

Start-up costs can vary, but the minimum investment required is £36,000 + VAT. The company also charges a management support fee (MSF) of five per cent (plus VAT).

The right franchisees have the potential to achieve turnover of £1000,000 by Year 3.

Additional Information

What locations is Walfinch looking to operate in?

The company has franchises available across the UK.

What are the franchise terms of agreement and renewal?

The franchise agreement lasts for 10 years and comprises two five-year periods.

Why is Walfinch a good investment?

This care provider delivers an essential service to a client base that is consistently growing and offers a recession-resistant business model that has the potential for significant financial returns.

It’s committed franchisees are supported by a dedicated leadership team. For their investment, franchisees get:

An exclusive territory
Comprehensive training
Access to a franchise network of like-minded fellow franchisees
Dedicated business coaching and ongoing support
Assistance with recruiting carers
Association with a prestigious brand
A tried and tested business model that has a proven success rate, significant potential financial returns and strong cash flow
Technological procedures and customer management systems that provide efficiency and retain quality.

How does the Walfinch franchise business model work?

The Walfinch franchise model’s success is driven by its values and professional standards of care, combined with the careful deployment of technology to future-proof your business in the digital age.

Franchisees benefit from technology provided to streamline most administrative tasks, so they can spend more time on building rewarding relationships with care clients and customers, which drives more business.

Franchisees’ care teams use technology that ensures care, medication and client health are carefully monitored and which allows clients’ families, caregivers and the franchisee to interact with each other.

This makes it easier to ensure care standards are always upheld and communication maintained, which leads to happier clients and more personal recommendations. Walfinch is a white-collar management franchise and there is a choice of both single-care franchises and multi-unit opportunities.

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Walfinch Financial Data

The following financial information was provided by Walfinch to give you more information about the costs associated with a Walfinch opportunity

Minimum Investment

£36,000 + VAT

Franchise Fee

£36,000 + VAT.

Management Support Fee (MSF)

5% plus VAT

Total Investment

£110,000

Funding Support

Yes

Advertising Fee

MSF

5% + VAT

With a Walfinch Care Career, I’m building a Future for Myself and My Family

March 06, 2023

So says Sian Smith, Care and Compliance Supervisor at Walfinch homecare in Mid & South Buckinghamshire. Sian fits her work around being a mum to Bobby, 10 and Jaxon, 3, and studying for the City & Guilds Level 4 qualification Lead Practitioner in Adult Social Care, sponsored by Walfinch.

“Yes, it takes a lot of energy,” says Sian, ”and I couldn’t do it without the support of my husband, and Greg Renk, the owner of Walfinch Mid & South Bucks, and all of our care team.

“It’s also hugely rewarding to know that working in the care sector I’m making a big difference to the lives of our clients and the care team.”

From class clown to a care career

Sian, now 35, left school with no qualifications. She admits: “I was the class clown – but now I hope my sense of humour helps to keep our care clients and the whole care team happy.”

She found her first job, in an office, boring and swapped to care work – something her mum and grandma had done. Her first job in care offered no career progression and she left to become a probation officer.

“The work was fine, but when I became pregnant with my second son, I felt vulnerable in a job like that. I left to go back into care, because I knew it would fit around a family,” she says.

“Having a family changed my priorities. When I was single I used to be real party girl, but having children made me determined to develop my career and expertise, to build something for us as a family.”

Sian also thanks her mum for being an inspiration. “She brought up me and my sisters as a single mum, while doing two jobs. If she could do that, the sky’s the limit for me, with my supportive husband and employer.”

Developing my skills

Sian started working evenings and weekends for Greg’s team. She says: “He valued my skills and knowledge and when I told him what I wanted from my career, he created my present role especially for me and researched courses that would develop my knowledge.”

The Lead Practitioner in Adult Social Care course has many modules and assignments and takes 12-18 months to complete. “My speciality within it is policies and procedures,” says Sian. “Alongside the course I am taking courses in maths and English, so my education is progressing fast. I had no idea that all this was possible until Greg found out about it for me.”

The course is funded by Walfinch and Sian gets paid time out from work to study. She says: “I feel like I have a winning lottery ticket. Which other sector offers jobs like this? I get paid time off to study, my employer in investing in my career, and I have a flexible job I can fit around my family. All care companies should invest in their carers like this.“

Using my experience as a mum

Sian also feels that her experience as a mum makes her a better carer. “I learn a lot from being a mum – things like communication and how people react to illnesses. The secret of good care is being compassionate.

“Walfinch believes in the power of ‘The Mum Test’ - we should treat clients in a way we would like our own mums to be treated. It’s a simple idea and I fully agree with it,” she says.

“There are so many great things about this job but the bit I like best is the moment when a client suddenly starts to trust you. It can take days, weeks or even months, and it’s a team effort, but you can tell when it happens.

“When that moment is reached, it always sparks an internal celebration, for me and the whole team!”

Career prospects

Currently, Sian’s job involves training and shadowing carers and reviewing clients’ care plans after talking to them about how their needs can be met.
She says: “Care is a great career with lots of prospects for anyone, but with the right employer, it can solve the problem that many mums face, of how to combine a career with a family. I’d recommend it to anyone!”

Walfinch Success Stories