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Walfinch Franchise

Walfinch provides personalised, high quality home care. You don’t need care experience as you don’t do the care work yourself.

Franchise Information

9/10 people say that if they need care, they’d prefer to receive it in their own home.

An alternative to care homes, Walfinch franchisees address the need to remain independent at home.

Regulator Registration Made Easy

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Dimpu Boppuri | Support Getting Registered with the CQC

One of the biggest challenges when you’re setting up a home care business is getting your business registered with your regulator.

If you haven’t done this before, it can be a long and laborious process. Most franchisees didn’t work in the care sector before joining Walfinch, so didn’t have any experience of the registration process.

For example, Dimpu Boppuri, who runs Walfinch Milton Keynes and Bedford, worked in IT for Santander, Barclays, Mastercard, and other large financial institutions before joining Walfinch.

Dimpu got his Bachelor of Technology from Jawaharlal Nehru Technological University in Hyderabad in the early 2000s before getting a job with Barclays in Knutsford.

Since then, he’s had 2 children, one who loves to play cricket, and he’s had his own IT company too.

With no care experience, Dimpu didn’t know where to start when it came to getting his home care business registered with CQC.

This is where Walfinch come in. When you join, you’ll be supported by an experienced Quality and Compliance Manager whose job is to get you registered with your regulator as quickly as possible so you can start trading and focusing on growing your business.

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Simon Mills, Julie Farrow, and Frank Khawaja, Managing Director of Walfinch Luton and Dunstable and Walfinch Hemel Hempstead and Watford


What training and support does Walfinch provide franchisees?

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Walfinch | Ian Thompson | Support Whenever you Need it

Most Walfinch franchisees do not come from a care background, so your training is extensive and ongoing:

Initial Training:

  • 5 day face to face programme for 2 directors, followed by 5 days online.
  • Support registering your business with your regulator
  • Help recruiting your first Registered Manager
  • 8-week compliance training programme, with weekly 1 hour sessions
  • Help finding your first office
  • Business plan and launch strategy
  • Support setting pay and charge rates

Ongoing Training:

  • Annual support calendar including 10-12 online workshops, 3 face to face regional meetings for you, 3 for your Registered Manager, and an annual conference
  • Support during regulator site visits
  • Assistance buying additional territories
  • Guidance on recruiting the right people
  • Regularly reviewing KPIs to help you hit your targets
  • Weekly marketing surgery
  • Assistance selling your business when you’re ready

“When you are new to the industry, there is a lot of technical knowledge around care and assessments that you need to know. That’s why I chose to get into this sector with a franchise, and the training and support you get from the Walfinch franchise support team is very good.”  - Sarah Wickham, Managing Director, Walfinch Suffolk Coastal, Walfinch West Suffolk, and Walfinch Norwich

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Sarah Wickham at the Walfinch Annual Conference

Growing Need

You’ll be providing a much-needed alternative. Over 430,000 people live in care homes in the UK. Life expectancy for care home residents between 2021 and 2022 was just 7 years for people aged 65-69. Life expectancy for non-care home residents in the same age group was over 23 years, so your services will reduce the quick deterioration observed in care homes (ONS).

Not only that, 9 out of 10 people say that if they need care, they’d prefer to receive it in their own home. 

You’ll have access to a growing and under-served market. The number of over 85s in the UK, the group most likely to need home care, was 1.6 million in 2018. By 2048, this is projected to rise to 3.5 million and 5.1 million by 2066 (ONS).

You’ll be in demand. Requests for care were 6% higher in 2021 than in 2015/16 and requests exceeded 2 million for the first time ever in 2022-2023 (The King’s Fund).

Your market is far bigger than just the elderly. There were 22.2% more requests for care from the working-age population in 2022 than in 2015/16 and 900,000 additional working-age adults were living with a disability in 2021 than in 2011 (Institute for Government). 

You’ll have potential clients from the start. More than half a million people were waiting for adult social care in May 2022 and the proportion of those waiting more than 6 months reached 36.5% in March 2023 which is up from 20.2% in November 2021 (Home Care Association/Institute for Government).

You’ll be in demand all year round so you’ll experience continuous growth, and you’ll have multiple sources of income because you’ll be offering a range of specialist services to lots of different age groups including hourly visiting care and 24/7 live-in care. 

Reach Your Professional and Financial Goals More Quickly

While there is vast opportunity to run a successful home care business, setting up any business alone is difficult.

You’ll face unexpected hurdles and things will not always go to plan.

When you set up a business with a franchise, it’ll still be tough at first, but you’ll have a support system in place to help you overcome any challenges much more quickly.

This support system means you’ll also reach your professional and financial goals more quickly.

The “Mum Test"

Everything we do at Walfinch is based around the “Mum Test” which is something Founder and CEO, Amrit Dhaliwal, came up with when he was a home care franchisee.

When deciding what care is best, how it should be delivered and who should deliver it, we always ask ourselves: “Would I like this for my own mum?” If the answer is no, we think again.

We believe that high quality care starts with our teams of carers – so we prioritise and support them with above-average pay and working conditions, which attracts and retains the best people. 8/10 carers remain with us year-on-year which is much higher than the care sector average.

Your Time, Your Terms

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Walfinch | More Personal Time | Dhan Ramjuttun

When you buy a franchise, you have full control of your own time.

Dhan Ramjuttun, who runs Walfinch Greater Manchester South with his wife Sham, was a Mental Health Nurse in the NHS for 25 years before joining Walfinch.

Dhan is from Mauritius and studied Health Care Management at Keele University in the 90s before forging a long and successful career in the NHS.

Dhan is into gardening, cycling, and football, and self-employment has given him the opportunity to do more of these things than he could when he was working in the NHS.

Franchising is about growing a successful business so you can do more of the things you want to do personally, as well as making a difference in your community.

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Dhan and Sham Ramjuttun, Managing Directors, Walfinch Greater Manchester South

How much does it cost to become a Walfinch franchisee?

Start-up costs can vary, but the minimum investment required is £100,000+VAT. This includes a franchise fee of £33,000+VAT.

You will need at least £39,600 of your own money to invest before borrowing.

The company also charges a management support fee (MSF) of 5% (plus VAT).

What’s the earning potential of a Walfinch franchisee?

On average, Walfinch franchisees exceed £1 million in turnover by year 4, with a healthy profit margin of around 20%.


How long will it take to launch from the time I sign the franchise agreement?

Normally 3 – 4 months depending on things like CQC registration, finding an office and recruiting carers.

Will you help me with a business plan for the new business?

Yes. We will provide a business plan template and this will allow you to adjust key figures to ensure that it is ideally suited to your territory.

Are there any other costs I can expect?

Yes, other costs to budget for include a local office, local advertising, computer, office rent and working capital. Working capital will depend on how much money you need to draw from the business during the set-up of the business.

What is my expected break-even and how long should it take me to reach it?

The time to reach break-even is governed by how long it takes to find carers and clients for your business but our experience is that it normally takes anything from 12-18 months to achieve profitability.

Do I need any healthcare training or background to join Walfinch?

No, but a background in business and an understanding of how a business operates is desirable.

Will you help me find clients?

Yes, we train you to find your first 100 local contacts in your territory and provide training on the business development system. This enables you to find and retain key contacts in your area, who will keep referring clients to you.

How will I know what to charge clients?

Completing a local business plan will clarify the charges which reflect a fair hourly cost for Walfinch services. We help you with a territory review to understand pricing in the territory. This allows you to pay carers well and make a fair profit.

Is this opportunity full time or part-time?

Walfinch is a full-time management franchise opportunity. Initial franchisee training provides you with the know-how and support to set up and run a care business, as well as giving you an understanding of the care sector.

Are locations available? Could you help me choose a location?

We have territories available across the United Kingdom with strong demand for home care. It is possible to own and run more than one franchise with us.


Walfinch Financial Data
The following financial information was provided by Walfinch to give you more information about the costs associated with a Walfinch opportunity
Minimum Investment
Franchise Fee
£33,000 + VAT
Management Support Fee (MSF)
5% plus VAT
Total Investment
Funding Support
Turnover projections years 1-5
Year 1 Year 2 Year 3 Year 4Year 5
Advertising Fee
5% + VAT

Walfinch to Share Insight at Largest Show Dedicated to Care Managers

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Walfinch home care’s team is to provide insight at the largest show dedicated to care manages. The Care Managers Show will take place 30 June- 1 July at the NEC in Birmingham and Amrit Dhaliwal, CEO, Walfinch, Julie Farrow, Senior Franchise Support Manager and Tiffany Meachim, franchisee for Mansfield will all join panel discussions at the event.

The Care Managers Show set to attract over 4,000 managers, employers and sector specialists has a full conference agenda and will be hosted by TV personality, Davina McCall.

Amrit Dhaliwal and Julie Farrow will join the home care stream Agenda – Care Managers Show and will discuss recruitment and retention at 10am on both days of the show. Tiffany Meachim, Walfinch franchisee for Mansfield will join the debate on rostering at 11am on both days to share her experience on how effective rostering can affect carers’ happiness and help retain the best team members.

Amrit Dhaliwal explains: “It is an honour for three Walfinch team members to be invited to share their insight and practical experience about these pressing industry topics. The show is free to attend so care managers will benefit from broadening their horizons and gaining valuable CPD credits. With live music from Boyzlife on the entertainment stage, the event is also promises to be great fun!”

Walfinch Success Stories

How Ian Built a £1 Million Walfinch Home Care Business in Four Years

Ian Thomson, a former City-based equities trader, set up his own business with a Walfinch home care franchise in Welwyn and Bishops Stortford in 2020. After six months he was in profit. This year, his turnover topped £1million.

Care for Carers as Well as Clients Builds a £1m Business

What does it take to create a £1m-plus turnover home care business? Genuine care for clients and carers, plus global thinking.

Walfinch Harrow And Brent Wins Great British Care Award

December 19, 2023
Vaibhavi Patel, Carer at Walfinch home Care Harrow and Brent has won the London Palliative/End of Life Care Award at the Great British Care Awards held at the Hilton Bankside London recently.

Walfinch Home Care Franchisee Shilpi Explains How to Combine Care and Business Success

December 11, 2023
Care franchisors are always looking for franchisees who have a caring attitude and an aptitude for business. It sounds like a rare combination, but Shilpi Verma knows how to make it work.

Combining Care Homes with Home Care is the way Forward, say new Walfinch Franchisees

November 06, 2023
Care home owners Dhan and Sham Ramjuttun are taking their services into the community with a home care business.

How a Walfinch Franchise Transformed my Life

August 01, 2023
“Sometimes one meeting can completely change your life,” says Tiffany Meachim, the Managing Director of Walfinch Mansfield, a growing franchised care business.

Turning a passion for care into a rewarding business

November 24, 2022
I fell in love with homecare as a postgraduate student. Now as a Walfinch homecare franchisee I’m running a thriving business in a sector that I love.

Burger & Sauce Franchisee Turns Passion into Profit

November 15, 2022
In 2022, the award-winning fast food franchise Burger & Sauce welcomed its newest franchise Adil Hussain, who recently opened his first restaurant in Walsall, Birmingham.

Walfinch Franchisee Ian Thompson Warns Against Assuming that Post-Covid Memory Problems are the Onset of Dementia

July 04, 2022
Carefully tailored care from a Walfinch home care franchisee and his team has helped a former surgeon recover from dementia-like symptoms brought on by Covid-19.

Walfinch Franchisee Delivers Satisfaction with Hot Dinners

June 24, 2022
“Sparking eyes, a big smile and a hot dinner may be small things but among care clients, they mean a lot,” says Shilpi Verma.
Walfinch Videos
Ian Thompson | Why I Joined Walfinch

Ian Thompson | Why I Joined Walfinch

Ian Thompson is the Managing Director at Walfinch Welwyn and Bishop's Stortford. Ian joined Walfinch so that he could run a successful business and spend more time with his family.
Sarah Wickham | Walfinch Franchisee Testimonial

Sarah Wickham | Walfinch Franchisee Testimonial

Sarah Wickham discusses her journey to becoming part of the Walfinch franchise network.
Walfinch Franchise Testimonial | Greg Renk

Walfinch Franchise Testimonial | Greg Renk

Franchisee Greg Renk discusses the success of his Walfinch business.
Walfinch | The Franchise Opportunity

Walfinch | The Franchise Opportunity

Watch this video to learn more about the Walfinch franchise opportunity.
Tracy Lezar - Why Did You Choose Walfinch?

Tracy Lezar - Why Did You Choose Walfinch?

Tracy Lezar, co-franchisee at Walfinch Kingston and Weybridge discusses her franchise journey.
Fiona Hutchinson | Walfinch

Fiona Hutchinson | Walfinch

Fiona Hutchinson discusses her experience with Walfinch's services.
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Walfinch Image
Walfinch Image
Walfinch Image
Available Locations:
Franchise opportunities available across England
Business Type:
Minimum Investment:
Financing Assistance
3rd Party


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