Walfinch, a network of leaders
Imagine being part of the home care revolution, not designed to ‘keep people at home’, but focused on streamlining clients’ daily lives and helping them to Thrive in (and beyond) their homes.
Let’s talk cash: the financial information
The minimum investment with a Walfinch franchise is £110,000 - 120,000, with a franchise fee £41,000 + VAT, along with an ongoing management support fee of 5%.
These figures underline that, while there is a serious investment, you’re backed by a proven model and recognised brand, with strong relationships with the banks. The opportunity is substantial, and the potential for return is transformative.
Walfinch was designed by a former home care franchisee
Walfinch is rooted in forward-thinking leadership, with our CEO, Amrit Dhaliwal having been a former home care franchisee. Our model combines entrepreneurial energy with care expertise, nationally supporting franchisees to set up their own Walfinch home care businesses. Could your individual expertise enrich our vibrant network of entrepreneurs? We want to hear your vision. When you join Walfinch, you’re signing up to a brand which values ambition, innovation, and seizing opportunities within a market that’s primed for growth.
Could Walfinch be the investment for you?
What kind of industry do you want to start a business in? Future-proof, deeply profitable, scalable, meaningful? You’re looking right at it. Walfinch is actively tapping into a broadening market, therefore, an undeniable demand.
Better yet: you’re not starting from scratch. You’re plugging into a brand with tested systems, operational tools, referral pathways and a growth-oriented mindset – a brand that is actively redefining what care means. This isn’t for people content with following, this is for leaders in the making.
As you build, your Walfinch business earns both social and commercial value. You’ll be creating jobs, contributing to communities and building something you can scale or sell. Walfinch franchisees are already seeing notable turnover and that momentum is infectious.
Are you what Walfinch is looking for?
We’re looking for driven, ambitious individuals who share our values of possibility, progress and perseverance. People who set new standards, people with passion, people with a hint of revolution in them. If you’ve ever looked at something and seen exactly what needs to change, you are suited to Walfinch.
We welcome franchisees from diverse backgrounds (we’ve had Marketing Executives, Accountants, Care Managers, Nurses, even Television Producers all become proud Walfinch business owners). Previous care experience is a bonus but not required.
All you need is the Thriving mindset:
- You believe great care comes from genuine human connection and operational excellence.
- You’re driven to build something in your local community; generating employment, creating value, making a difference.
- You embrace technology, systems and high standards, because you know that scalable success comes from disciplined frameworks.
- You’re willing to lead, to learn, and evolve.
- Previous experience of running a business or managing teams.
- You’re willing to get out there, shake hands, and become a person of influence within and beyond your local community.
As a Walfinch franchisee, you will…
- Be your own boss and have control of your life, with the backing of an award-winning brand.
- Work in a rewarding, high-impact sector: you’ll be helping people live better lives in their own homes.
- Support your local community by creating jobs, fostering partnerships, and building a reputation for excellence.
- Leverage a ready-built model: from referrals and service lines to admin systems and compliance frameworks.
- Potentially reach significant turnover, some franchisees are achieving up to £1 million turnover or more.
- Enjoy the support, network and ongoing development that comes with being part of a Thriving franchise system.
Training and support: marketing and regulation made manageable
Walfinch understands that care is a highly-regulated sector. So, we have designed our training and support to match. The start of your journey includes:
- A rigorous 10-day initial formal training programme covering business set-up, operations, compliance, marketing and more.
- Full assistance with registration (for example with the regulator Care Quality Commission in England) so you can get trading as quickly and smoothly as possible.
- A 90-day business launch plan that gives you clear milestones, actions and support.
- Office setup assistance, software training, marketing support and system implementation.
- Weekly and ongoing coaching meetings, business development workshops and compliance coaching.
- Access to a network of fellow franchisees, sharing best practice, referral networks and collaboration.
- Dedicated leadership team support, so you’re never left on your own.
How does the Walfinch franchise business model work?
The model is smart, clear and built to work in today’s digital age while staying human centred. At its core: you operate a home-care business under the Walfinch brand, delivering services in your exclusive territory. Our system ensures you have the technology, processes and branding to deliver standout service.
Key components:
- Exclusive territory license: You’re supported to establish a dominant local presence, with an expertly researched territory based on the population of potential clients.
- Technology-enabled operations: From rostering and care-monitoring to client management and compliance., the systems handle the heavy lifting so you can focus on growth and relationship-building.
- Marketing and referral strategy: You’ll be trained on how to build your network of referral providers, community relationships and local leads.
- Service diversity: You’ll offer a full range of care, from hourly/daily visits to live-in support, from simple companionship to complex care for conditions like dementia, stroke recovery, MS. That broad menu means you’re not locked into one niche, and you can scale your operations.
- Scale opportunity: While you might start as a single-unit franchisee, the model gives you potential to scale to multi-unit or multi-territory.
- Ongoing business development: Support doesn’t end at launch; you’ll be coached, updated, networked and encouraged to maximise the value of your business via best practices, operational innovation and strategic growth.
Stop surviving, start Thriving
By joining the Walfinch network you gain access to a proven platform: a recognised brand, a complete operating system, and a market position built for the future - with your own, exclusive territory. Why bother? Because setting up a home care business in such a regulated, evolving industry is tough. With Walfinch you get the backing, training and systems you need to succeed. Because it’s never enough just to survive. Through this high-potential business, make it your Time to Thrive.
Walfinch Harrow And Brent Achieves Four Finalists in The Great British Care Awards London
Now, no less than four members of the team have been chosen as finalists in the London Region of the Great British Care awards.
Team members chosen for their dedication to excellence in social care include:
- Ansh Patel, Home Care Worker Award,
- Vaibhavi Patel, Palliative/End of Life Care Award,
- Rima Khullar, Putting People First Award, and
- Shilpi Verma, a finalist in the Home Care Registered Manager Award.
Shilpi, who is also the franchisee Managing Director of Walfinch Harrow and Brent, says: “This recognition testifies to their hard work and commitment to making a positive difference in the lives of those we care for. We couldn't be prouder!”
How did the team achieve this? “The answer is listening to our clients, teamwork and co-ordination,” says Shilpi. Easy to say – but it requires great attention to detail.
“We have 28 clients and a team of 55, and we never take on a client unless we have a carer to serve them. We listen carefully to what clients want, draw up detailed, personalised care plans, and ensure our care extends to the family too,” Shilpi says.
A recent review from client Abdulfatah Elhamalawy reads: “What sets these carers apart is their genuine compassion and respect for my father as an individual. They treated him with the utmost dignity, always considering his preferences and desires. It was truly heartwarming to witness the bond they formed with him, making him feel valued and heard throughout his time in their care.”
Getting the best from the council
Shilpi is not afraid to challenge the local council so as to deliver better care. “If they want us to provide 45 minutes, and I feel that is not enough for person-centred and culturally appropriate care, I will challenge that,” she says.
“That means knowing the legislation, and how long it takes to meet the client's needs. Sometimes I even offer to take council officers to meet the client.”
Team care
Her philosophy of care includes team members. “We provide good training and back it up with monthly spot checks on carers and quarterly supervisions, to ensure the carers feel supported – and they appreciate this,” Shilpi says. There are wellbeing reviews, an employee assistance programme, and access to mental health support.
In a recent engagement survey, care team members frequently mentioned the supportive and friendly work environment, and the positive attitude of colleagues and management. Some specifically mentioned learning and gaining experience while working, highlighting the potential for personal and professional growth.
The team has a low turnover ratio, aided by a policy of internal promotion. The care manager started as a carer and two others have been promoted to field supervisors.
Shilpi adds: “We are looking forward to the next stage on the ward process, and highlighting our core Walfinch values - integrity, excellence, teamwork, and fun.”
Walfinch | Franchise Discovery Webinar
Is Home Care PROFITABLE? | Question 18
Advice if you're looking at Home Care Franchising? | Question 3
Walfinch Conference 2024 Highlights
Ian Thompson | Why I Joined Walfinch
Sarah Wickham | Walfinch Franchisee Testimonial
Walfinch Franchise Testimonial | Greg Renk
Tracy Lezar - Why Did You Choose Walfinch?