Walfinch is a dynamic, purpose-led home care brand on a mission to redefine ageing in the UK. We help clients to champion an active lifestyle, making our services a luxury choice within the home care market. It’s not just couch, cuppas and carers; it’s about lengthening health spans and transforming lives through activity.
Imagine being part of the home care revolution, not designed to ‘keep people at home’, but focused on streamlining clients’ daily lives and helping them to Thrive in (and beyond) their homes.
Let’s talk cash: the financial information
The minimum investment with a Walfinch franchise is £110,000 - 120,000, with a franchise fee £41,000 + VAT, along with an ongoing management support fee of 5%.
These figures underline that, while there is a serious investment, you’re backed by a proven model and recognised brand, with strong relationships with the banks. The opportunity is substantial, and the potential for return is transformative.
Walfinch was designed by a former home care franchisee
Walfinch is rooted in forward-thinking leadership, with our CEO, Amrit Dhaliwal having been a former home care franchisee. Our model combines entrepreneurial energy with care expertise, nationally supporting franchisees to set up their own Walfinch home care businesses. Could your individual expertise enrich our vibrant network of entrepreneurs? We want to hear your vision. When you join Walfinch, you’re signing up to a brand which values ambition, innovation, and seizing opportunities within a market that’s primed for growth.
Could Walfinch be the investment for you?
What kind of industry do you want to start a business in? Future-proof, deeply profitable, scalable, meaningful? You’re looking right at it. Walfinch is actively tapping into a broadening market, therefore, an undeniable demand.
Better yet: you’re not starting from scratch. You’re plugging into a brand with tested systems, operational tools, referral pathways and a growth-oriented mindset – a brand that is actively redefining what care means. This isn’t for people content with following, this is for leaders in the making.
As you build, your Walfinch business earns both social and commercial value. You’ll be creating jobs, contributing to communities and building something you can scale or sell. Walfinch franchisees are already seeing notable turnover and that momentum is infectious.
walfinch
Are you what Walfinch is looking for?
We’re looking for driven, ambitious individuals who share our values of possibility, progress and perseverance. People who set new standards, people with passion, people with a hint of revolution in them. If you’ve ever looked at something and seen exactly what needs to change, you are suited to Walfinch.
We welcome franchisees from diverse backgrounds (we’ve had Marketing Executives, Accountants, Care Managers, Nurses, even Television Producers all become proud Walfinch business owners). Previous care experience is a bonus but not required.
All you need is the Thriving mindset:
You believe great care comes from genuine human connection and operational excellence.
You’re driven to build something in your local community; generating employment, creating value, making a difference.
You embrace technology, systems and high standards, because you know that scalable success comes from disciplined frameworks.
You’re willing to lead, to learn, and evolve.
Previous experience of running a business or managing teams.
You’re willing to get out there, shake hands, and become a person of influence within and beyond your local community.
What we value most is the right personal drive and alignment with the Walfinch ethos.
As a Walfinch franchisee, you will…
Be your own boss and have control of your life, with the backing of an award-winning brand.
Work in a rewarding, high-impact sector: you’ll be helping people live better lives in their own homes.
Support your local community by creating jobs, fostering partnerships, and building a reputation for excellence.
Leverage a ready-built model: from referrals and service lines to admin systems and compliance frameworks.
Potentially reach significant turnover, some franchisees are achieving up to £1 million turnover or more.
Enjoy the support, network and ongoing development that comes with being part of a Thriving franchise system.
Training and support: marketing and regulation made manageable
Walfinch understands that care is a highly-regulated sector. So, we have designed our training and support to match. The start of your journey includes:
A rigorous 10-day initial formal training programme covering business set-up, operations, compliance, marketing and more.
Full assistance with registration (for example with the regulator Care Quality Commission in England) so you can get trading as quickly and smoothly as possible.
A 90-day business launch plan that gives you clear milestones, actions and support.
Office setup assistance, software training, marketing support and system implementation.
But it doesn’t stop there. Ongoing support for Walfinch franchisees includes:
Weekly and ongoing coaching meetings, business development workshops and compliance coaching.
Access to a network of fellow franchisees, sharing best practice, referral networks and collaboration.
Dedicated leadership team support, so you’re never left on your own.
When you sign with Walfinch, you’re joining a system built for your success. Our team is hyper-focused on how to get you to that first £1 quicker.
walfinch
How does the Walfinch franchise business model work?
The model is smart, clear and built to work in today’s digital age while staying human centred. At its core: you operate a home-care business under the Walfinch brand, delivering services in your exclusive territory. Our system ensures you have the technology, processes and branding to deliver standout service.
Key components:
Exclusive territory license: You’re supported to establish a dominant local presence, with an expertly researched territory based on the population of potential clients.
Technology-enabled operations: From rostering and care-monitoring to client management and compliance., the systems handle the heavy lifting so you can focus on growth and relationship-building.
Marketing and referral strategy: You’ll be trained on how to build your network of referral providers, community relationships and local leads.
Service diversity: You’ll offer a full range of care, from hourly/daily visits to live-in support, from simple companionship to complex care for conditions like dementia, stroke recovery, MS. That broad menu means you’re not locked into one niche, and you can scale your operations.
Scale opportunity: While you might start as a single-unit franchisee, the model gives you potential to scale to multi-unit or multi-territory.
Ongoing business development: Support doesn’t end at launch; you’ll be coached, updated, networked and encouraged to maximise the value of your business via best practices, operational innovation and strategic growth.
Stop surviving, start Thriving
By joining the Walfinch network you gain access to a proven platform: a recognised brand, a complete operating system, and a market position built for the future - with your own, exclusive territory. Why bother? Because setting up a home care business in such a regulated, evolving industry is tough. With Walfinch you get the backing, training and systems you need to succeed. Because it’s never enough just to survive. Through this high-potential business, make it your Time to Thrive.
Walfinch Financial Data
The following financial information was provided by Walfinch to give you more information about the costs associated with a Walfinch opportunity
Minimum Investment
£36,000 + VAT
Franchise Fee
£36,000 + VAT.
Management Support Fee (MSF)
5% plus VAT
Total Investment
£110,000
Funding Support
Yes
Advertising Fee
0
MSF
5% + VAT
Homecare Provider Walfinch Deepens its Commitment to Mental Health at Work
May 16, 2023
Walfinch Chief Executive Amrit Dhaliwal says: “My experience in homecare means I am aware of the importance of supporting the mental health and wellbeing of our carers, franchisees and clients.
“I vowed when I started my homecare franchise, that I would take as much action as I could to promote mental health and wellbeing – not just by paying lip-service to the idea, but by taking practical measures.”
Walfinch commitments, announced to coincide with Mental Health Awareness Week, include:
Training more mental health first aiders. “Some Walfinch franchise offices already have mental health first aiders but we want to extend this to every office,” Amrit says.
Consulting care teams. Walfinch carers will be surveyed about how they feel about their jobs and whether their workplace wellbeing can be improved. “Knowing what they think means we can take appropriate action that may be helpful, and we will have a baseline assessment against which we can judge the action’s effectiveness,” says Amrit. “Happy carers are associated with higher quality care and loyalty, so everyone benefits, especially clients.”
Seeking customer feedback. Walfinch clients are already asked regularly how they feel about their care but we are adding a more formalised process to record and action the results. This will provide data to prove the link between carer and client wellbeing and to identify areas where action, such as more training or new policies, could improve mental health.
Listening to franchisees. Walfinch has recently established a Franchisee Advisory Council, where franchisees can raise issues with the franchisor, to boost franchisee support.
Promoting the value of the franchisee network. “We’ll be encouraging franchisees - especially new ones – to talk to other franchisees in the network, who will understand their position and offer friendly peer support,” says Amrit.
Encouraging the buddy system. New staff, in particular, can worry about their job, so franchisees will be encouraged to twin them with a ‘buddy’, an established member of staff who they can turn to for support.
Amrit says: “I’m pleased at how we have worked to improve measures for the mental wellbeing of our franchisees and carers, but I am keen to ensure we maintain and deepen our support. Being complacent about mental health in the workplace is inhumane and unprofessional.”
You can do good and make money – the growth of home care franchise Walfinch proves it. Walfinch has been included in the UK Fast Growth Index for 2024, making it one of just 350 businesses listed, out of a total of 5.6 million nationwide.
People living in High Wycombe will be able to get around and get free home care information more easily, now that Walfinch home care has sponsored the local Shopmobility charity.
Poojita Patel has launched a Walfinch home care service in Eastbourne, determined to deliver the high-quality care she would have wished for her grandmother.
Ian Thomson, a former City-based equities trader, set up his own business with a Walfinch home care franchise in Welwyn and Bishops Stortford in 2020. After six months he was in profit. This year, his turnover topped £1million.
Vaibhavi Patel, Carer at Walfinch home Care Harrow and Brent has won the London Palliative/End of Life Care Award at the Great British Care Awards held at the Hilton Bankside London recently.
Care franchisors are always looking for franchisees who have a caring attitude and an aptitude for business. It sounds like a rare combination, but Shilpi Verma knows how to make it work.
Ian Thompson is the Managing Director at Walfinch Welwyn and Bishop's Stortford. Ian joined Walfinch so that he could run a successful business and spend more time with his family.
Request FREE Info
Request FREE Info
Added to the list
Ian Thompson is the Managing Director at Walfinch Welwyn and Bishop's Stortford. Ian joined Walfinch so that he could run a successful business and spend more time with his family.
