No Letting Go is established as the largest national provider of property reporting to the lettings industry – come and join an award winning team!

Are you looking for a business opportunity, with low up front costs and high rewards, in a solid growth sector? If yes, read on!

Who Are We

We have been providing property inventory and related reports for the rental market since 2007. This is a tried and tested business model which can generate an income of £50,000 to £150,0000 through the landlord and rental agent market.

Our national reputation for providing quality property reports, accompanied by excellent customer service, has led to sustained growth since our inception with a growing number of national accounts.

No Letting Go was awarded the Supplier of the Year award at the 2009 National Landlord and Buy-to-Let Awards, in 2016 we won an award in the coveted Sunday Times Awards, for Supplier of the Year, which is based on feedback from our letting agent customers. In 2017 Rachel Farr owner of No Letting Go (Bath) was runner up in the Natwest EWIF (encouraging women in franchising) Awards, for her sustained business volume and customer service. We also won Best in Category at ESTAS in the years 2020 & 2021, and Silver for Supplier of the Year Professional Support at the 2022 The Negotiator Awards.

The Market

There are 2.74 million landlords in the UK, and between them they own 4.61 million properties with an average tenancy of 22 months. The average potential spend on No Letting Go services is estimated at £310 per tenancy. This means the inventory market is worth up to £849 million per annum.

The proportion of households living in the private rented sector has doubled over the last decade, reaching an estimated figure of nearly 1 in 4 rented households.

Whether you are looking to start a new business or buy a business, we have many available areas across the UK.

The Franchise Package

Franchisee fee: £18,950

What to expect from our franchise package:

Proven business model – the majority of our franchisees renew after 5 years.
Established for more than 10 years – we are the leader in our market.
High earning potential – the model is based on repeat business.
Work from home – keep costs to a minimum.
No industry experience required.
Full training and on-going support provided via our training academy.
Marketing and sales support.
Marketing start-up kit.
Tablet technology and management suite.
Access to national account clients.

Ideal Franchisee

We are looking for hands on, business savvy people who love providing excellent customer service.

Case Studies

Daniel Proctor and Sophie Holden

Daniel purchased Gravesend and Dartford in May 2016, and has recently purchased a second area. “One of the great aspects of the franchise is the fact that we work for ourselves, but with the support of a wider team at Head Office. We love the fact that the job role is so flexible and there is great potential for growth”.

Chris Ford

“I was looking for a franchise, and No Letting Go provide a low cost set up and a quick return on investment. I have purchased the Islington franchise, and very quickly took an additional clerk to manage the jobs coming in, and am in the process of recruiting a second.”

Ready for a new challenge?

Run your own business, but without the risk associated with a new start up enterprise. If you follow our formula for success, you will soon be on track to earn a six-figure sum.

No Letting Go News

No Letting Go - Rob Case | 1 Year In

June 11, 2025

Rob Smy shares his first year’s insight as an owner of No Letting Go Kings Lynn

Motivation

After a successful career in property and sales, Rob Smy went it alone and set up his own business in Peterborough. Eventually, Rob went on to sell this as a successful going concern. Three years later he decided to start a business again, but knowing how tough it was to start a business from scratch on your own, franchising was an appealing option.

Finding a property services business with a great track record and low overheads was the perfect fit, so after a series of meetings Rob purchased No Letting Go Kings Lynn.

The franchisors view of Rob

Justine Tomlinson, Head of Operations comments “Right from the start we knew that Rob was a fantastic match for No Letting Go. Rob had a great vision of how he saw the business working in his location with customer service and attention to detail at the heart of what he wanted to provide clients. Rob is a real self-starter with the ability to forge relationships with clients, tenants and staff”.

Gaining Clients

Rob shares his insights on obtaining his first clients “the best way is simply by visiting agents, establishing how their business process works and requesting to keep in touch. Bit by bit the requests started to come in. Once an agent likes the quality of your work and knows you are reliable, then the quantity of work soon builds. The good aspect about the business is it’s a repeat business model, so you don’t need lots of new clients, so can then focus on service delivery.”

Rob also made full use of the marketing assets provided by head office and has built good online presence for the service which also delivers leads.

Building a Team

The training department assisted Rob to build a skilled team to produce high quality reports. Rob comments “The support and expertise from the head office team has been invaluable in getting the business started, and enabled me to take on more work by growing a team of great staff”.

Advice for new franchisees

Rob provides his top tips for a potential franchisee looking to start a business:-

Don’t expect immediate results, so be resilient and stick to your plan
Always agree to keep in touch once you have seen a potential client
Touch points are important, so use the marketing resources provided by head office
When given the opportunity to show a client why they should use you, do whatever it takes to over-deliver.

Future Growth

Rob continues “I am very pleased to have hit my first years’ financial target having established a group of clients. I am proud to have built a small skilled team and put myself in a great position to double my income over the next 12-month period. The lettings market is always busy with continued demand, so it is a great industry to be working in”.

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