Do you want to build a £1M business in a market with no consolidated competition?
The Reason We Exist
Incredibly, it’s estimated that around 40% of renovations end in disputes due to escalating budgets and missed deadlines. This is largely because the renovation market is highly fragmented and disorganised. That’s why we provide customers with a single point of contact who carries the brief throughout the design, quote and build processes, reducing complexity and dramatically improving communication.What Do You Want?
- Are you looking for a unique franchise opportunity that requires no industry experience?
- Are you interested in running a business that operates in an untapped market with enormous potential?
- Would you like a business where the service and solution offered is understood almost immediately by most home owners?
What We Do
Refresh is the first national design-and-build home renovation franchise in the UK. That’s important, because being a specialist in renovation projects puts us at a unique advantage. While most builders view renovations as the ‘gap-filler’ between new-build projects, our teams specialise in renovations.We love this work and it’s all we do.
Key Things to Note
- You don’t need to be a builder or have building experience.
- We have a unique franchise setup, designed so franchisees can maximise their management skills to build a valuable business asset.
- This is a sales and marketing oriented business with world-leading systems and support.
- Low start-up costs (no up-front premises or fit-out costs), full initial training and well-structured ongoing support, you could be reaping the rewards of joining an industry-leading business in no time at all.
- New home building.
- Commercial construction.
- Residential renovations.
There is no consolidated business offering a nationwide home renovation service.
Refresh Renovations was the first to deliver these benefits on a national scale, offering homeowners a consistent customer experience using proven systems and processes and taking the guesswork out of choosing a builder.
The Home Renovation Problem
Anyone who’s ever undertaken one – or knows someone who has – knows that renovations are exciting, but also extremely stressful. Between finalising plans, managing tradespeople and finding funds, renovating a home is typically one of the most hectic scenarios in the average homeowner’s life.The Refresh Renovations Solution
The Refresh process makes home renovations less stressful. Our aim is to ensure residential homeowners get the renovation of their dreams for the best possible value.Customers around the world trust Refresh Renovations because they know they’ll receive a consistently high level of service. Not just once, but every time they want to renovate.
Our business model is the perfect combination of commercial building practices, processes, technology and systems – all with a residential focus. It allows skilled builders and tradespeople to focus on their key strengths and saves homeowners time and money.
Who Are Our Customers?
Our potential customer is anyone considering undertaking a home renovation. From first-time buyers to multiple homeowners, there’s no typical Refresh customer. If someone is thinking about renovating but doesn’t want the hassle or added cost of project managing the build singlehandedly, Refresh offers a solution.What We Offer Our Customers
There are a number of ways we deliver excellent value to our customers.- Firstly, we use state of the art processes and systems to keep projects on time and on budget supported by our clear briefing and communication, robust design processes, and streamlined project management.
- Secondly, with our group buying power on materials and labour, Refresh customers are assured of a top-quality renovation at the best possible cost. Research has shown that the Refresh design-and-build process can save up to 30% on a typical building project!
Refresh provides a single point of contact to take homeowners through the entire renovation, while the Refresh process ensures cost-effective renovations – from design to completion.
Global Growth
Today, Refresh is the leading global residential renovation business. We currently have over 50 franchisees operating across New Zealand and Australia and we are expanding rapidly in the UK and USA. Refresh is the first national design-and-build renovation franchise in UK, so this is a rare opportunity to be part of bringing a proven business model to an untapped market.
£40,000 - £80,000
| Position | Franchise Investment | Marketing Fund |
| 1st in Region | £45,000 | £9,000 matching fund in first year Reinvestment into franchisees 1st year marketing campaigns to a maximum of £9,000 on a match funding basis. |
| 2nd in Region | £50,000 | |
| 3rd in Region | £55,000 | |
| 4th in Region | £60,000 | |
| 5th in Region | £65,000 | |
| 6+ in Region | £70,000 |
Group behind Refresh Renovations announces 100 franchises across three franchises
Success Story - Kim Reiche
But having 13 years of local experience in the design-and-build industry has stood me in good stead for operating a renovation franchise.
My career started with studying for a National Diploma of Interior Design at the Natal Technical College in South Africa. From thereI spent 20 years in architectural specification roles learning the industry from a technical point of view. I then moved into high end renovations prior to moving to New Zealand. My career path in New Zealand has been extremely rewarding. I have been involved in sourcing and specifications for high end homes, shopping centres, super yachts and more. I have managed to travel far and wide in all of these roles.
The interesting thing is that having a building background is not an essential to becoming a Refresh franchise owner. My advice is to ensure you engage a project manager who understands the building trade and is up to speed on the building code and local council requirements. Business skills obviously come in handy, particularly in the sales and management process.
So why did I buy a franchise business? Buying any business is a big step, but a well rounded and soundly-based franchise like Refresh will give you the support you need. As Refresh franchise owners, we’re part of a group of like-minded people working towards the same goals; growing our businesses and raising the standard of renovation work and delivering a great product.
One of the things that made Refresh Renovations stand out when I was researching business opportunities is their straight-forward and well-designed operating strategy. We know what’s expected of us and we know how to achieve it. The national marketing support the company offers is outstanding and it’s certainly profiled our services to a wider audience. Head Office also makes the effort to be available when a helping hand is needed. That said, they generally leave us to run our business as we see fit.
This really suits my business style.
After growing and establishing her original franchise, Kim felt so aligned with the Refresh Process, she decided to invest in a second franchise. This has significantly increased the amount of customers she can reach. A lot of clients ask me about the Refresh six-step process. I explain it covers everything from the initial briefing to concept, working drawings, quote, build and finished project. I find this is a great tool for projects because it allows clients to fully understand what’s involved in a renovation project – the planning and requirements needed to achieve the end design.
In the two years I’ve owned a Refresh franchise, I’ve worked on a number of bathroom and kitchen renovations through to larger projects, such as major extensions and complete remodels.
Updating tired looking and inefficient kitchen and bathroom areas is probably the largest market at present. In the current housing market, a lot of people who like the area they’re in are choosing to makeover their homes rather than look elsewhere.
I’m pleased with the way the business has grown. The volume of leads generated by national advertising is a real bonus. Being an established brand makes growth happen much more quickly of course; developing a brand and finding clients can be both time consuming and costly.
Like anything else it can be challenging at times and there is hard work involved to begin with, but the rewards are there and Refresh Renovations is a great brand to work with.
"We have been impressed with the professional and polished approach taken by the team at Traffic in their establishment and roll-out of the Refresh Renovation franchise operation. Traffic’s approach, and Refresh’s processes and systems appear to be second to none. They are certainly far more advanced than a number of other franchise systems that we have had contact with. Our view is that the team at Traffic and Refresh are proactive, innovative, well-organised, smart, professional and committed to excellence. As their lawyers, we have seen first hand how satisfied potential Refresh Renovations franchisees are in terms of the process of introduction to the system and subsequent conversion to franchisees. The roll-out of the Refresh franchise operation has been able to be brought to market extremely quickly without any compromise in quality. Opportunities will certainly come knocking to this franchised business, and we would recommend them, and Traffic, without hesitation."
“They project manage the renovation from start to finish! This took the stress out of having to organise different contractors for each component of the renovation and meant there would be just one point of call for any issues that might arise.
“WOW! Refresh Renovations are a breath of fresh air! Prompt response to my enquiry, initial meeting informative and professional, follow up communication outstanding - such an amazing service!
“The directors are pretty smart, trustworthy guys and I kind of felt they knew what they were talking about - (I) had faith in the directors, the systems and the people.
“The Refresh franchise was affordable compared to other franchises available in the market. I could own a franchise without actually taking a huge loan, before even getting into a business. The second biggest advantage to owning a Refresh franchise is having the flexibility and the lifestyle that I am leading right now. The right balance between my family life and professional life was equally important to me.
“Like most Refresh franchise owners, I’m not from the industry. I’m 46 and decided that I wanted to get out of the rat-race in terms of working for the corporate world and working for “the man”. So I was looking for something that meant that I got to set my own agenda. I have a lifestyle which I like to maintain so I did look objectively at Refresh in terms of whether it could maintain my lifestyle and/or provide a better lifestyle both through my financial perspective and from a work/life balance perspective.
With a franchise, you can hit the ground running. The fact that guidelines and structure are already in place really helps people who do not have experience in running their own business. The best part is you can start selling instantly.”
“Refresh Renovations stood out for me because of their straightforward and well-designed operating strategy. The national marketing support the company offers is outstanding and their systems are excellent – the Refresh process covers everything from the initial briefing to concept, working drawings, quote, build and finished project. This allows clients to fully understand what’s involved in a renovation project – the planning needed to achieve the end result.”
“The support network from head office and other franchisees in the group add a lot of value to beginners like me.
“It was an opportunity for me to get into an exciting industry that I was interested in but didn’t have a huge amount of knowledge or experience in. I knew when buying a franchise that it would allow me to join this industry and get the experience and knowledge”
Refresh Renovations | Working with Customers
How we support you | Refresh Renovations
