From recruitment to Franchise Partner; Ed’s journey

Build A Business With Purpose

Radfield Home Care: A franchise which offers long-term demand, strong support and meaningful impact.

If you've ever wanted to run a business that changes lives - not just balance sheets - Radfield Home Care offers the perfect opportunity. Backed by award-winning training, practical support and a proven business model, this is a franchise designed to help you start, scale and succeed with clarity and confidence as you help older people to live independently and stay connected to what matters most.

Your Journey with Radfield: Experts in the Business of Care™

Backed by 40 years’ experience at the heart of the UK care industry, Radfield Home Care has stood as a beacon of genuine human connection for loved ones and their families. However, this opportunity is not just about our exceptional legacy; it's about what this legacy means for you.

Radfield's story begins in the caring professions: founded independently by siblings Dr Hannah MacKechnie (a qualified GP) and Alex Green (finance and business) but built on a family legacy that started with a residential home in Shrewsbury.

From the outset, their purpose was clear - not just to provide care, but to create a business founded on compassion, community connection and genuine human relationships.

This is a family-centred business built on compassion and community, which perfectly balances commercial success with it’s Be There™ movement, when it’s most important. However, this is about more than just building a business. It’s an investment in becoming the person you want to be; a business leader who can deliver real, meaningful community impact.

You’ll become part of a nationwide community of business owners united by a shared goal: to make ageing a more positive experience.

What Sets Radfield Apart

Radfield’s franchise model isn’t built on slogans - it’s built on outcomes that matter to you:

40+ years of real UK care experience - Decades of understanding what actually works in the modern UK care market.
A clear path to profitability in a resilient, growing sector - proven systems that remove the guesswork, giving you a clear roadmap for building a business in a resilient, growing sector.
Expert onboarding that sets you up for success - Learn from those who've done it themselves with the only Princess Royal Training Award-winning programme in the home care sector, so you don't learn the hard way.
A recognised brand backed by real expertise - Open doors locally with a brand led by both medical and commercial experts: Dr Hannah MacKechnie (GP) and Alex Green (finance and business), who grew up in residential care, ran local offices themselves, and even cared for their own grandparents through Radfield.
Industry-leading 2:1 support ratio - Receive unparalleled support with two franchise partners for every business support team member, meaning you're never just another number.
The only Princess Royal Training Award-winning programme in the home care sector.
3 consecutive years of 5-star franchisee satisfaction - Radfield is the only UK care brand to achieve WorkBuzz 5-star ratings for three years running. This is a network franchise partners actually love being part of.
First-to-market technology advantage - Radfield pioneers new technologies in the care sector, giving you competitive advantages that keep you ahead rather than playing catch-up.
Tailored support that adapts to you – Alongside clear milestones which will define how your business grows, Radfield's expert team customises support to your specific needs, meaning you can always count on the right help at the right time.
A people-first approach that makes a real difference to clients, carers and families, as well as empowering you to lead locally, creating employment and community connection in your area.

A Business Built Around Exceptional Care By Exceptional People™

At Radfield, success is measured by more than numbers. It’s measured in confidence, connection and quality of life.

Every franchise partner leads a team that delivers:

Compassionate, person-centred home care for older people who want to stay independent.
Companionship and daily support - from help with meals or medication support to meaningful conversation, connection and activities.
Reliable, regulated care that gives families peace of mind and builds long-term trust.

This is a business that strengthens the bonds within communities - connecting generations and ensuring dignity, independence and friendship for those who need it most.

Caring for Our Carers™

Radfield’s award-winning Caring for Our Carers™ philosophy lies at the heart of every franchise. It’s a promise to support, develop and empower the care professionals who deliver frontline services every day. Happy, well-trained teams create better client experiences and stronger, more stable businesses.

Who This Is For

You don’t need to come from a healthcare background to succeed - many of Radfield’s franchise partners have joined from management, education, and corporate careers.

What they all share is a passion for:

Being Their Own Boss - building something both commercially and personally rewarding.
People & Community - genuine empathy and a desire to make a difference.
Community - wanting to be at the centre of local life, creating something that matters.
Leadership - building teams and nurturing culture.

If you’re motivated by purpose as much as money, this could be the opportunity that transforms both your life, and the lives of those around you.

Investment Overview

Franchise Fee:	approx. £35,000 +VAT
Working Capital Required:	£60,000 – £80,000 (depending on location)
Total Investment:	£121,000 (depending on location)
Funding Support:	We have working relationships with some of the UK’s biggest high street banks, who can lend up to 70% of your total investment; there are a number of government schemes designed to help new business start-ups, too.

Your investment gives you access to a complete business system - including training, technology, marketing, compliance and mentoring - all designed to help you achieve profitability and sustainable growth.

Your Next Step

Curious to learn more? Request the free information pack and get a clearer picture of the opportunity, support and real outcomes that Radfield Home Care franchisees experience.

Discover how you can build a trusted care business where people, purpose and profit come together by clicking the button below:

Radfield Home Care Financial Data

The following financial information was provided by Radfield Home Care to give you more information about the costs associated with a Radfield Home Care opportunity

Minimum Investment

£35,000

Working Capital

£79,000 - £84,000

Total Investment

£121,000

Radfield Home Care News

From recruitment to Franchise Partner; Ed’s journey

January 23, 2025

Ed Gill had already worked for the award-winning Radfield Home Care national office for 4 years as Franchise Recruitment Manager, helping others establish their own Radfield Home Care franchise, when in 2021 he made the bold decision to become a franchise partner himself.

He opened Radfield Home Care York, Thirsk & Ryedale and this is his story.

“I was in a fortunate position where I’ve had a lot of experience doing this with other people, so I could definitely do this myself.”

Is the support of a franchise worth the cost?

“You can build a really, really successful business being part of a franchise, so for me, it was a case of as long as the net profit is suitable, even after paying the fees, then being part of a franchise network is a no-brainer.

“The National Office team can help with even little things that you don’t necessarily think about. The support fills in all of those gaps.”

Would you say being part of a network has benefits for your business?

“Absolutely, one of our first clients was a referral from our neighbouring territory. I’m always referencing how we are a growing network with more than 30 locations, how we are all independent but part of the same national brand, how our nearest neighbour is over the way in Harrogate. The power of that network is really useful as it comes with a strong positive reputation.”

What do you think of the new Radfield branding?

“It really helps position Radfield Home Care as an authoritative brand, a brand that is genuinely thought-leading and progressive. I think our old visual identity and website had served us very well but needed some tweaking to be ready for our next stage of growth. It takes us to a level where we are now a truly national provider, with a truly national offering, with a thought-provoking, thought-leading message.”

What would you say to anyone considering starting a business in the care sector?

“I genuinely believe that to succeed in this sector that you have to be a bit of a people person. Don’t get me wrong, you don’t have to be the type of person who walks down the street and strikes a conversation with every person they walk past, but you have to be able and willing to want to have those conversations.

“Most importantly, know your local marketplace, and know it like the back of your hand.”