A revolution in health and wellness
Combining the best elements of gym and care franchises in a new market segment
We’ve created an emerging and lucrative market sector by bringing affordable, high-quality massage to the High Street. Our pioneering approach brings what’s been traditionally an out-of-town service directly to town centres, in convenient, warm and welcoming professional massage centres.
- Emerging market with no direct competitors
- Insatiable demand – every centre is fully subscribed
- Membership subscription model with recurring monthly income
- Strong margins with up to £220K p.a. profit from established centres
- Our accredited Training Academy provides franchisees with exceptional therapists
- Multiple sites already in development for 2023, with expansion to 100+ centres by 2030
Business Model
This is a revolutionary, category-disrupting business model, developed and proven here in the UK – and there’s more demand than we can keep up with!
Operating from a large centre, we'll train your expert team to provide four types of massage to the highest standards. We’ve honed the model and learned the lessons, so we can help you build a thriving business on firm foundations that are already proven to work.
“I wanted to be in early. It means I can learn from the outset and build out a strong area for myself that grows with the brand.
I like the idea that it’s still a young, entrepreneurial brand.” - Gavin Hawthorn, TMC Altrincham
Financials
Our powerful combination of massage quality and accessibility plus first-mover advantage generates significant returns for franchisees.
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Figures are projections based on centres operating in the UK currently and are not a guarantee of future performance.
“We wanted a business that would provide a steady income whilst balancing with a healthy home life. It is hugely rewarding to see the benefits that we can bring to the community.” - Mark & Rachel Coldham, TMC High Wycombe
TMC Training Academy
Our vision is to have 100+ centres open throughout the country by 2030, providing an industry-leading place to work for approximately 3,000 professional massage therapists.
This requires the training of hundreds of new best-in-class therapists, which is why we developed The Massage Company Training Academy.
The course was created by industry pioneer John Holman, our Director of Massage Training, recognised worldwide as one of the most foremost massage experts with over 30 years of experience.
The course has been carefully curated, ensuring the delivery of world-class treatments, and it’s fully internationally accredited and recognised.
For franchisees, that means they can rely on a steady stream of fully qualified, professional massage therapists who meet The Massage Company’s industry-leading quality standards coming through to meet their business needs.
Our Story
After more than 25 years each in the spa sector, building and selling multimillion-pound businesses and leading some of the industry’s biggest organisations, founders Charlie Thompson and Elliot Walker noticed something exciting.
Massage was delivered in dedicated spas and upmarket hotels, and that left a HUGE opportunity in the market – convenience.
They thought: what if massage was affordable and accessible to everyone?
The Massage Company’s first centre opened in Camberley in 2016 and was immediately successful. Demand quickly outstripped supply, and we knew that our wellness revolution had begun.
Our first franchised centres swiftly replicated our original success. Having created the emerging market sector for accessible and affordable massage in Surrey, we’ve now seen the same rapid growth in every location where a franchisee has opened their centre.
And you can see it – and profit from it – too.
Next Steps
Contact us below to receive a franchise prospectus with further information. Then set up a call with Esther, our franchise recruitment manager, before meeting founder and CEO Elliot Walker and enjoying a complimentary massage to experience the TMC quality for yourself.
The final figure will be largely determined by the costs involved in the acquisition of the property and its fit-out costs.
You will be assisted to write your Business Plan which will include sales, profitability and cashflow projections which will be needed to support your application for funding from the banks.
Embracing challenges brings post-pandemic profitability for The Massage Company
With so many businesses brought to their knees or going to the wall as a result of shutdowns, lockdowns and staffing shortages, The Massage Company used its unexpected spare time to accelerate its business plans, enhance its training programmes and encourage clients to have longer and more frequent regular treatment sessions.
“Clients who signed up for a 50-minute massage once a month weren’t able to have them when the restrictions forced us to close our doors,” says Charlie Thompson, The Massage Company’s Founder and Managing Director.
“So when we were allowed to open again, we invited them to play catch-up by having 80–minute sessions every fortnight instead.
“And now they’ve realised how good those extra sessions make them feel and how beneficial the treatments are for their wellbeing, they’ve formed a new habit and are sticking with the longer, more frequent sessions.
“That’s an unexpected side-effect of the pandemic restrictions and has put us ahead of where we imagined we’d be, both financially and in our business development.”
The company has also raised its prices for new clients from £49 to £59 - a significant increase that will mean substantially more profit for franchisees - without any noticeable fall-off in business as a result.
“We also used the compulsory downtime to our advantage by testing out our new operating system, MyTime, at one of our centres,” says Charlie. “That meant we could sort any issues and deal with any glitches without impacting on our franchisees or their businesses.”
“We took the time to crash-test it there, so any pain would be ours. We’ve moved our operating system from quite heavy server-based to web-based and that will save our franchisees money and give us better integration and functionality in the future.
“We must be doing something right because we’ve taken our franchisees and their staff through this unique situation and they’re trading strongly out the other side.
“We went at it all guns blazing and tried to attack the lockdown situation in a really positive way - and ended up being more successful rather than merely limiting any damage.
“Franchisees are coming in now to a business that’s so much further ahead than it would have been.”
"This is a business that has embraced social media and has brought what was once considered a luxury to the mainstream. Their work ethic is incredible and the focus on customer service gives very positive experience on Camberley Town Centre as a whole."
"Great service, great team, amazing value. An innovative business."
"Best customer experience, and I've had loads of massages. The branding and idea is really good and I think they'll make a big success of this."
"They are the first membership based massage company in the UK and are so professional with a very friendly team who are more than happy to help with anything."
The Massage Company | Join A Revolution in Wellbeing
The Massage Company | Franchise Introduction
The Massage Company | Franchisee Case Study
