Come and join Caremark - the REAL care company! What do we mean when we say we’re the REAL care company?
Our values of respect, honesty, integrity and support remain the same for all of our people; be that a customer, our care team or our franchise network. We really do care about everyone.
It’s these values that make us different… and successful. After all, the strongest businesses are those that set out to make a difference and not only money.
In short, we are exactly what a care company should be!
If you’re looking to make a difference and a rewarding life for yourself, both personally and financially, read on as we’d love to hear from you.
A Rewarding Business!
Caremark firmly believe in getting the caring formula right. By really caring about your customers and really caring about your staff, coupled with using our business model and policies, financial success will naturally follow.Your profits matter to us too! That’s why we still have one of the lowest Advice and Support Fees in the industry. We can do this because we are wholly UK owned with no overseas investors to report to.
Why Home Care?
Home care is an extremely stable industry. And it’s growing year on year!With the ageing population ever increasing, and the fact that they’re choosing to receive care in their own homes, means home care is recession and pandemic proof.
With stability and longevity, home care is a great choice for owning a franchise and a profitable future.
Why Caremark?
We’re not new to this. In fact, we are one of the largest home care companies in the UK; delivering more than 124,000 hours hours of excellent home care each week. Our 19 years of experience means our business model and policies are fine-tuned and proven to succeed.
As a Caremark franchise owner, you will be one of 126 or so other Caremark offices. That’s a lot of people to bounce ideas off, share success stories and to network with. With that in mind, we facilitate regular events and conferences for our franchise network and provide regular platforms to tap into this non-competing, yet knowledgeable peer group.
Our brand operates in all home care markets. This is because, as we’ve said before, we care passionately about people - all people!
We believe that everyone, regardless of their social standing, should have the right to remain living in their own home and be given the care and assistance to do so as safely and securely as possible.
We have worked hard to build our brand in all markets and across the entire home care industry; serving private customers who pay for their own care as well as customers who require their local authority to arrange care for them. Irrelevant of how people find Caremark, we provide the same exacting, high-quality care to everyone. For you, this means you have access to the entire home care market, not just a portion of it.
Our Ideal Franchise Owner
Caremark franchise owners come from a variety of backgrounds, some with extensive business experience and others with none at all. Whatever your level of knowledge, we will work in partnership to give you the skills you require. You do not need any care experience.With a caring nature, great business acumen and dedication, you can have a successful business, both financially and personally. Not only that, you’ll be providing a service that changes lives for the better whilst also creating hundreds of job opportunities. What could be better?
The Caremark Support
With Caremark you are never alone. You will have access to a full team of experts providing excellent training and ongoing in-region support. With 1 Regional Support Manager and 1 Quality and Compliance Manager supporting 20-25 offices, the level of support is exceptionally high, personal and extremely accessible.Our entire support team are dedicated to assisting you to maximise business growth – we care as much about your business as you do.
The Investment
Our franchise package and license costs £37,500 + VAT. You will require a minimum of £37,500 of your own capital to invest and working capital of around £73,000 for your first year’s running costs.
Caremark has a strong relationship with the major banks, who will consider lending 70% of the total investment of approximately £118,000.
Plus it has one of the lowest ASF (Advice and Support Fee) of 4.5% + VAT and an NMF of 1%.
Join us. You’ll love being part of the REAL care company!
Caremark care assistant wins national ‘Incredible of The Year’ award 2025
Caremark, one of the UK’s leading providers of home care, has named Rajwant Sandhu (Raj) as its most ‘Incredible’ care assistant of 2025.
At a prestigious award ceremony held at Fortnum & Mason in London last week, Rajwant was recognised amongst ten outstanding ‘Incredibles’ finalists, chosen from a pool of more than 6,500 Caremark care assistants from across the UK.
Caremark’s ‘The Incredibles’ awards recognise those care assistants that have stood out for their exceptional care, dedication and compassion. Ten finalists were named with Rajwant being selected as the national winner.
Rajwant has been a care assistant at Caremark’s Dartford & Gravesham franchise since 2019. Raspinder Singh and Gursh Baryah, Managing Directors of the Kent-based franchise, who nominated Rajwant, explained why she is such a worthy winner:
“Rajwant is not someone who seeks attention. She quietly gets on with her work, but the praise and gratitude from her customers and their families speaks volumes. She is trusted, respected and loved by those she supports. She handles complex and challenging situations with a calm professionalism, always ensuring her customers wellbeing, dignity and safety are prioritised. She is also one of our mentors for new carers, taking the time to guide and support them, especially those who are new to care, with patience and kindness.
“One example that stands out is a male customer who was extremely resistant to personal care. Other, very experienced carers struggled and simply could not break down his barriers. His wife was becoming increasingly distressed with the ongoing, seemingly never-ending struggle. When Raj went in, she approached the situation with calm persistence and empathy. To everyone’s surprise, the customer simply accepted her help without fuss. Raj’s no-nonsense but compassionate manner lifted a weight from the family and ensured the client’s dignity and hygiene were maintained.
“Another remarkable example of Raj’s dedication is with Jenny, a customer she has supported since 2021. Jenny has advanced dementia, little support from her family, and a beloved dog, Teddy, who was her only companion. Over the years, Raj has not only provided outstanding personal care to Jenny but also become her strongest advocate, going above and beyond every single day to ensure her wishes are respected and her quality of life is maintained, including walking Teddy, cleaning Jenny’s house, liaising with social services, and taking Jenny to hospital appointments.”
The daughter of one customer said: “Raj is amazing and the support she provides for mum is exceptional. She understands her needs and takes care of everything without me having to worry about it. No one else comes close. She is very caring and we trust her completely.”
Commenting on winning the ‘Incredible of the Year’ award 2025, Rajwant said:
“I'm proud of it. I love this job so much. I don't think I can do any other job except this . . . I don't feel like it’s a job. My customers are like family. I try to look after them and, at the same time, I'm doing the work, earning money, and enjoying my work as well.”
Raj finished by saying: “I'm very pleased and that makes me feel like I need to do more, I need to achieve more as well. This is an opportunity to achieve more.”
David Glover, CEO of Caremark, praised all the finalists, commenting:
“This is my favourite day of the year when we get to celebrate the very best of Caremark – providing exceptional, highly-personalised care. With over 6,500 care assistants at Caremark, it has been incredibly humbling to read through so many commendable nominations for this year’s awards. Care assistants don’t always get enough recognition for the amazing work they do, so this is our chance to show them how thankful we are for their dedication.
“Raj is a very worthy winner of our ‘Incredibles’ award for 2025. Her ability to build long-term relationships with customers, providing reassurance, consistency, and going above and beyond to ensure their wellbeing and dignity, makes her an indispensable member of the Caremark team. Congratulations Raj!”
Brilliant team at the Franchise Support Centre and improving all the time. I do feel supported and when I need help the team are helpful and responsive. I have a good relationship with my Regional Support Manager.
Watching the bank account grow is just a fantastic feeling. Anybody that doesn't tell you that, shouldn’t be running their own business!”
We had a few companies which we were exploring however the values and ethos is what drew us to Caremark. We also took feedback from our friends who were part of the Caremark group already which backed up our decision to join Caremark.
I chose Caremark because of the brand name. Caremark is nationally known and I also like its mission statement which is to achieve greatness in the provision of domiciliary care throughout the UK. I found out during the initial consultation that Caremark has in place an excellent support package for all its Franchisees and that is something you don't really get with other Franchise companies.”
We enjoy a healthy financial bottom line, in a long-term sustainable sector, however, the real deal is that we make such a huge impact on many vulnerable people in our community. It’s very, very rewarding!”
It is important for any franchisor to quickly recognise weaknesses in their franchise owners and help them grow and develop in those areas. After all, one of the reasons we bought into a franchise was for the guidance and support the franchisor can provide. I believe Caremark, through personal experience, are well placed to recognise these issues in new franchise owners.
If you were to ask me what I was doing right, then the only thing that I can say is that in our business there is no formula for success except perhaps an unconditional acceptance of the Caremark system and what this brings. Caremark is the best investment I have ever made and I would like to share that belief with the rest of the network.
We have worked together for the past 10 years at Oldham local authority within children, young people and families directorate. Having previously considered other franchisors within the domiciliary care sector, we came to the decision that Caremark was the one for us. This was due to the quality and professionalism shown at every level of the organisation.
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Why choose Caremark to invest in a care franchise
