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Hub Care Support

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Start a Hub Care Support Franchise Today

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Do you have what it takes to work in the heart of your local community and help change local care provision for the better? Then this franchise is for you! Hub Care Support is seeking community-spirited pioneers to become part of its network of business owners, and help transform the way people access the kind of care which can really make a difference.

Hub Care Support is not like any other kind of care franchise


For an initial total investment of around £35,000, including VAT, you can be a part of something which is utterly unique.

Hub Care Support is NOT a care agency. Service users aren’t our customers, carers are.

Hub Care Support is NOT a care home business. You won’t need any expensive premises, just a home office.

Hub Care Support is NOT a management franchise where you need a huge team of people from the start. You’ll be working directly with your local community.

Hub Care Support IS a revolutionary new care support model that can empower you to run a business that is both ethical and rewarding.

How can you transform the industry as part of the Hub Care Support franchise?


Hub Care Support does not employ carers. Instead, we provide a service to independent carers known as Personal Assistants (PAs). We help them to not only earn the hourly rate they deserve and have control over their working life, but also to give them the support they need to deliver the care they know their service users need.

Instead of drawing from a bank of care staff which is always changing, Hub Care Support carefully listens to, and understands the needs of service users, and provides them with a range of suitable profiles of PAs from The Hub community to choose from. It is the PAs themselves who can then provide a wide range of services tailored to suit the individual needs of their clients, from personal and domestic care, and help in getting to appointments, through to social support and companionship.

Most importantly, however, service users always see the same person, giving them greater stability, consistency and trust in the care they receive, and allowing them to build meaningful relationships with their PAs. The kind of personal contact that has been shown time and again to be essential to both physical and mental health.

Thanks to our unique model, Hub Care Support does not suffer from the same high staff turnover or recruitment problems that other care businesses do. Carers want to work with us and become independent PAs!

The care sector in the UK is in crisis, and is failing those most in need, but it doesn’t have to be that way. With your help and support, your PAs can help change it for the better.

Business Mind – Community Heart


As a business model which is turning the way people think about care on its head, we are looking for partners who can embrace the same ethos and mission as we do. Hub Care Support needs dedicated and pioneering people who are deeply passionate about helping PAs provide quality care while also building their own independent and rewarding future.

We greatly welcome anyone who has a background in care, or in a related industry, but this franchise opportunity is all about supporting and empowering others to provide care, so you do not need experience in the industry to succeed with our business model.

However, we are looking only for partners who:

  • Are genuinely interested in the welfare of their local community
  • Are willing to go out into their local communities to promote their service
  • Are confident in meeting people face-to-face and forging key relationships
  • Understand how efficient systems can help them deliver a better service
  • Have good organisational skills and are willing to learn and follow our model
  • Have the ambition and dedication necessary to build their own successful business
  • Are caring, compassionate and want to make a real difference

Why choose Hub Care Support?


Hub Care Support provides:
  • Full training on every aspect of your new business
  • Ongoing support every step of the way
  • Excellent staff retention
  • Run your business from anywhere and enjoy a more flexible work-life balance

You'll also have access to our bespoke IT systems which are designed to streamline your work load, meaning you can run the business yourself without extra staff - at least, until your business grows!

“I’ve always dreamed about owning my own company. With Hub Care Support’s help, suddenly I went from ‘one day”’ to ‘today’!” – Amy, W. Herts

The Investment


This home-based business has a lower investment than any premises-based opportunities with the total initial investment just over £35,000*, including VAT, the franchise fee, the home office set up and your working capital (*which will vary subject to individual circumstances and business plan).

You may only need £20,000 in liquid capital to secure a Hub Care Support. While Hub Care Support does not offer direct help with finance, there are a great number of third-party options available for the funding for a franchise like this with a proven business model and many years of successful trading. We are more than happy to discuss these options with you and give you any advice we can.

Franchisees following the Hub Care Support model could expect to generate a healthy net profit from year one. The Hub carries an exciting investment opportunity, with the prospect of scaling the business to employ a team of staff and occupy multiple territories.


With low start-up costs, and excellent returns on your investment, the Hub Care Support business model proves that it is more than possible to enjoy both a profitable business and help provide the highest quality of care to your local community.

If this sounds like the opportunity you have been looking for, we would love to hear from you. Simply request more information below.
Hub Care Support Financial Data
The following financial information was provided by Hub Care Support to give you more information about the costs associated with a Hub Care Support opportunity
Minimum Investment
£20,000
Total Investment
Circa £35,000
Investment Overview
This home-based business has a lower investment than any premises-based opportunities with the total initial investment just over £35,000*, including VAT, the franchise fee, the home office set up and your working capital (*which will vary subject to individual circumstances and business plan).

You may only need £20,000 in liquid capital to secure a Hub Care Support. While Hub Care Support does not offer direct help with finance, there are a great number of third-party options available for the funding for a franchise like this with a proven business model and many years of successful trading. We are more than happy to discuss these options with you and give you any advice we can.

Franchisees following the Hub Care Support model could expect to generate a healthy net profit from year one. The Hub carries an exciting investment opportunity, with the prospect of scaling the business to employ a team of staff and occupy multiple territories.

Meet our franchisees – Roger & Joyce, East Anglia Coast

Roger & Joyce both come from medical and care backgrounds. Roger used to work for the NHS as a paramedic before moving into a number of private sector roles which culminated in him working on off-shore wind farms. Eventually, he decided he’d had enough both of being away from home so much, and of working for other people.

Joyce worked for many years as a support and care worker, and even as a self-employed Personal Assistant for a time. The couple’s experience meant they were both very well aware of the limitations of the mainstream UK care sector, and how desperately it is need of a new approach, so opening a business which could transform the lives of others, as well as their own, was the obvious next step.

However, they soon discovered that finding the right opportunity for them was lot harder than they expected.

“We went to a few franchise exhibitions,” Joyce told us. “We spoke to a lot of people, but it always seemed like something was missing, that you weren’t getting the whole truth about the business opportunity. They were only interested in getting us to join them, and we weren’t sure where we would stand with those franchises. With Hub Care Support, everything was very upfront and there was no hidden agenda.”

Here at Hub Care Support, the success of our services has always centred around recruiting exactly the right kind of people to work with us, especially when it comes to matching the right personal assistants to the right service users. That philosophy extends to how we run our franchise, too, and we aspire to the same high standards in recruiting partners as we do in delivering care. For us, that means fostering a relationship of trust and collaboration right from the very start.

We want our future partners to fully understand exactly what Hub Care Support is all about, and how it could work for them.

This proved to be a real deal breaker for the couple. As Roger explained:

“Our expectations were well managed from the outset, and it was soon clear that this was the only franchise that fitted with what we wanted. James and Natasha were always very keen to answer our questions, and we even got the opportunity to speak to an existing franchisee. It was clear that you get the whole package with Hub Care Support. There was the training and support, the website, the recruitment platform. Absolutely everything was in place for us to get started from day one.”

We firmly believe that our success and that of our franchisees are one and the same thing, so we are fully committed to giving them everything they need to succeed in their new business. This includes our pioneering care model, and all the operational aspects that come with delivering an exceptional service, from recruitment and HR, through to marketing and accounts.

Based on our more than 10 years of experience in running Hub Care Support before we franchised, we have also developed our own bespoke IT package. This in-house system has been designed to help franchisees reduce the huge admin burden that often comes with work in the care sector, and streamline their business systems to allow them to operate at peak efficiency.

“It really is a very clever setup, and does everything for you.” Roger said. “Having everything there, integrated together - the phones, the software, all of the templates, forms, and PA information – is perfect. It’s almost idiot proof, which is probably just as well!”

We’re sure that Roger & Joyce will soon have the hang of everything and will be using it to their advantage, but we are also there for them anytime they need us. We’re ready to stand by our franchisees every step of the way as they take this exciting, new journey with us.

"Hub Care Support always go that little bit further to help you.” Joyce explained. “They’re always there for you, no matter what issues you have. The level of support has been absolutely amazing.”

For Roger and Joyce, the Hub Care Support franchise was exactly the opportunity they were looking for to start an exciting and rewarding new family business.

Could you be next? Get in touch today to find out more.

Hub Care Support Success Stories

Hub East Anglia celebrate a great 1st year with big plans for the future

February 13, 2024| Franchise Success Stories
Even with a fantastic franchise model like Hub Care Support behind you, your first year as a new business is a daunting time.

Meet Our Franchisees – Fale, Hub Care Support Liverpool

October 10, 2023
When the same old way of doing this simply isn’t cutting it anymore, you need something new – you need Hub Care Support!

Meet our franchisees – Mark Hirst, Hub Care Support Fareham

October 04, 2023
Franchising offers you the best of both worlds: being in business for yourself, but still having all the support and backing of a bigger brand. For one of our newest franchisees, it was also a chance to be a positive force for change.

Meet our franchisees – Rosie, Hub Care Support, Exeter

September 29, 2023
Whatever your background, in care or in a completely different industry, the Hub Care Support franchise is open to anyone who genuinely cares about those most in need in our communities, as one of our newest franchisees has discovered.

Meet Hub Care Support's Newest Franchise Direct Success Story

Read Bukky Ajibola's curiosity took her from enquiry to success in under 6 months.

Amy and Adam, Hub Care Support West Hertfordshire

August 29, 2022
Have you ever loved where you worked so much that you decided to buy the company? 

Case Study: Amy - Personal Assistant with Hub Care Support

June 16, 2021
"I joined Hub Care Support 4 years ago after hearing about them through my Dad who heard about Hub Care through an Alzheimers Carers support group."

Case Study: Dave (ex-furniture maker/ex-gardener) now full time PA (carer)

June 16, 2021
"My name is Dave. And I joined the Hub as a personal assistant in November 2018."

Case Study: Steven – Service User of Hub Care Support

June 16, 2021
"My sister and I have used Hubcare Support for 3-4 years now and have had a number of PAs to take us out shopping and socially and to support us with my domestic tasks."
Hub Care Support Videos
Your Care. Your Choice. Your Hub.

Your Care. Your Choice. Your Hub.

Your Care. Your Choice. Your Hub.
Become a Hub Care Support PA

Become a Hub Care Support PA

Become a Hub Care Support PA
VIDEO
Why Hub Care Support offers to their PA’s Carer – why they join Hub Care Support

Why Hub Care Support offers to their PA’s Carer – why they join Hub Care Support

This videos outlines what the difference is for a PA joining Hub Care Support as a self-employed carer, rather than joining a traditional domiciliary care agency.
VIDEO
Your Choice, Your Care, Your Hub

Your Choice, Your Care, Your Hub

What Hub Care Support offers to their customer (Service User). This video explains more about what Hub Care Support offer to their customers and why it differs from a traditional domiciliary care agency.
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Available Locations:
Franchises are available across the UK
Business Type:
Franchise
Minimum Investment:
£20,000
Financing Assistance
3rd Party
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