Metro Rod Ltd

With over two decades of dedicated service in the drainage business, their story encapsulates the incredible potential a franchise business can offer.

From Sewing Alterations to Franchise Owners

Clive, with a background in construction, and Maureen, with her sewing alterations business, found themselves at a crossroads. Clive's work kept him away from home, and they yearned for more quality time together as they neared their fifties. The couple decided it was time for a change, a new venture they could work on together.

Choosing the Franchise Route

Their journey into franchising began when Clive's brother, who operated a drainage business in Bath, expressed his desire to expand the business. They considered the opportunity but soon stumbled upon Metro Rod, a professional and reputable name in the drainage industry. With their two sons in mind, working together as a family became an attractive possibility for them all.

A Well-Informed Decision

After an initial interview at Metro Rod’s HQ, they were impressed by the thorough explanation of the franchise model and the support offered by Metro Rod. The transparency in the discussions left no room for doubt. Maureen and Clive agreed it was a golden opportunity with a well-established, professional company.

A Learning Experience

Clive and Maureen confessed they were novices in the world of business when they embarked on their franchise journey. However, Metro Rod provided them with impeccable training and support, ensuring they never felt alone in their endeavours. The support line was always available, no matter the situation. Their training taught them the ropes, and they quickly gained the skills and knowledge necessary to succeed.

What Makes Metro Rod Great

Over the years, the couple discovered what sets Metro Rod apart from competitors - professionalism, an impeccable health and safety record, quality work, competitive prices, and a staff known for their politeness and willingness to go the extra mile.

The Recipe for a Successful Franchisee

Clive and Maureen believe that a successful franchisee must be prepared to work diligently, preferably from the ground up. Gaining first-hand knowledge of the business is essential to command the respect of employees and set high standards.

Close-Knit Team

As time passed, the couple gradually handed over the reins of the business to their sons and a hard-working close-knit support team. Now after 22 years their roles transitioned to overseeing major decisions. The consistent success of their business is a testament to their effective leadership.

One of the keys to their success in retaining the best staff is paying slightly above the average. They offer commissions to their engineers and pass on praise and compliments. Beyond business, they take an interest in their staff's personal lives and are there when a personal crisis arises. This has helped them foster loyalty among their team.

Community Involvement and Charity Work

Metro Rod Bristol has been an active part of the community, sponsoring a local junior rugby team and supporting a local charity called "I Can." Clive and Maureen are also involved in charity fundraising, further strengthening their connection with the community.

Advice for Future Franchisees

Clive and Maureen's most valuable piece of advice for aspiring franchisees is to commit wholeheartedly and work closely with the franchisor to get the best out of the business. Be prepared for the round-the-clock responsibility that comes with entrepreneurship.

In conclusion, Clive and Maureen's journey with Metro Rod Bristol is an example of many across the network. Their hard work, dedication, and partnership with a reputable franchise like Metro Rod have transformed their lives and created a thriving family business. If you're considering joining the franchise, their story is a powerful reminder that it's never too late to embark on an exciting entrepreneurial journey.